carla anderson-kohn associate director, compensation ... · 05/07/2012 7 the selection process:...
TRANSCRIPT
Carla Anderson-Kohn
Associate Director, Compensation & Employment
Our Hiring Responsibility at Pepperdine University
We hire for best fit:
In order to serve the University.
To provide a great career opportunity.
We create goodwill for the University throughout the
process.
We effectively welcome new employees to our
community.
We remain in compliance with federal and state
employment laws at all times.
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Hiring for Best Fit: Points to Consider
1. Does the candidate have the right skill set,
experience and background for the position?
2. Is the candidate a mission fit for Pepperdine
University?
3. Does the candidate have the interpersonal
skills, characteristics and traits needed for
success in the role, office, department, and
University?
4. Will the candidate fit into your team?
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The Position Description
Comprehensive list of the duties of the position
“Other duties as assigned”
“Supportive of the Christian mission”
List of the required and preferred qualifications for the
position
Serves as a point of reference for: Employee
Supervisor
Human Resources
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Posting the Job
Human Resources creates the job posting from the
position description.
Utilize disqualifying questions for required qualifications.
Utilize open-ended questions to help narrow your
candidate pool.
All regular full-time staff positions must be posted on
https://jobs.pepperdine.edu for a minimum of 5 business
days.
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Advertising the Position
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Advertising broadens and strengthens the diversity of the applicant pool.
Human Resources sponsored advertising:
Higheredjobs.com
Career fairs
Chronicle of Higher Education
Information distributed to local churches
Human Resources, in partnership with Graystone
Advertising, will coordinate with the department to target
additional audiences.
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The Selection Process: Reviewing Resumes
The purpose of resume review is to narrow the pool of
applicants.
Review all applications, cover letters and resumes.
Use open-ended questions in the posting.
Look for exceptional responses.
RED FLAGS:
Spelling, Grammar, Punctuation Problems
Short-term Work Assignments/Gaps in Employment
Lack of Attention to Detail
Evidence that a Career has Plateaued or Regressed
Failure to Follow Directions
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The Selection Process: Reviewing Resumes
Send additional questions.
Present a real scenario related to the day-to-day duties
of the position.
Utilize the Interview Guide in the On-Boarding Kit.
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The Selection Process: Communicating with Applicants
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Create goodwill for the University by communicating
with applicants.
Responding in a timely manner shows respect for the
applicant and saves you time.
Utilize sample language provided by
Human Resources.
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The Selection Process: Interviewing
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Interview after narrowing the applicant pool and
communicating to those applicants not selected.
Phone Interviews
Prepare questions in advance. Ask the same questions.
Purpose: to further refine list of candidates to meet in
person.
In Person Interviews
Prepare questions in advance.
Ask the same questions.
Include your supervisor.
Consider involving trusted colleagues, or key
members of your team.
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Hiring Manager Tools: Vetting Finalists
Background Check
Social Media Check
Basic Internet Search
Check References
Internally: talk with current/former supervisor; review the employee’s personnel file.
Skills Testing
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Responsible Hiring Best Practices:
Building Strong Employee Relationships
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The first day and first week are very important!
1. Provide regular feedback.
Praise outstanding performance.
Address areas that need improvement.
2. Provide growth and development
opportunities.
Questions?