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Carla Anderson-Kohn Associate Director, Compensation & Employment

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Page 1: Carla Anderson-Kohn Associate Director, Compensation ... · 05/07/2012 7 The Selection Process: Reviewing Resumes The purpose of resume review is to narrow the pool of applicants

Carla Anderson-Kohn

Associate Director, Compensation & Employment

Page 2: Carla Anderson-Kohn Associate Director, Compensation ... · 05/07/2012 7 The Selection Process: Reviewing Resumes The purpose of resume review is to narrow the pool of applicants

Our Hiring Responsibility at Pepperdine University

We hire for best fit:

In order to serve the University.

To provide a great career opportunity.

We create goodwill for the University throughout the

process.

We effectively welcome new employees to our

community.

We remain in compliance with federal and state

employment laws at all times.

05/07/2012 2

Page 3: Carla Anderson-Kohn Associate Director, Compensation ... · 05/07/2012 7 The Selection Process: Reviewing Resumes The purpose of resume review is to narrow the pool of applicants

Hiring for Best Fit: Points to Consider

1. Does the candidate have the right skill set,

experience and background for the position?

2. Is the candidate a mission fit for Pepperdine

University?

3. Does the candidate have the interpersonal

skills, characteristics and traits needed for

success in the role, office, department, and

University?

4. Will the candidate fit into your team?

05/07/2012 3

Page 4: Carla Anderson-Kohn Associate Director, Compensation ... · 05/07/2012 7 The Selection Process: Reviewing Resumes The purpose of resume review is to narrow the pool of applicants

The Position Description

Comprehensive list of the duties of the position

“Other duties as assigned”

“Supportive of the Christian mission”

List of the required and preferred qualifications for the

position

Serves as a point of reference for: Employee

Supervisor

Human Resources

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Page 5: Carla Anderson-Kohn Associate Director, Compensation ... · 05/07/2012 7 The Selection Process: Reviewing Resumes The purpose of resume review is to narrow the pool of applicants

05/07/2012 5

Posting the Job

Human Resources creates the job posting from the

position description.

Utilize disqualifying questions for required qualifications.

Utilize open-ended questions to help narrow your

candidate pool.

All regular full-time staff positions must be posted on

https://jobs.pepperdine.edu for a minimum of 5 business

days.

05/07/2012 5u

Page 6: Carla Anderson-Kohn Associate Director, Compensation ... · 05/07/2012 7 The Selection Process: Reviewing Resumes The purpose of resume review is to narrow the pool of applicants

05/07/2012 6

Advertising the Position

05/07/2012 6

Advertising broadens and strengthens the diversity of the applicant pool.

Human Resources sponsored advertising:

Higheredjobs.com

Career fairs

Chronicle of Higher Education

Information distributed to local churches

Human Resources, in partnership with Graystone

Advertising, will coordinate with the department to target

additional audiences.

Page 7: Carla Anderson-Kohn Associate Director, Compensation ... · 05/07/2012 7 The Selection Process: Reviewing Resumes The purpose of resume review is to narrow the pool of applicants

05/07/2012 7

The Selection Process: Reviewing Resumes

The purpose of resume review is to narrow the pool of

applicants.

Review all applications, cover letters and resumes.

Use open-ended questions in the posting.

Look for exceptional responses.

RED FLAGS:

Spelling, Grammar, Punctuation Problems

Short-term Work Assignments/Gaps in Employment

Lack of Attention to Detail

Evidence that a Career has Plateaued or Regressed

Failure to Follow Directions

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Page 8: Carla Anderson-Kohn Associate Director, Compensation ... · 05/07/2012 7 The Selection Process: Reviewing Resumes The purpose of resume review is to narrow the pool of applicants

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The Selection Process: Reviewing Resumes

Send additional questions.

Present a real scenario related to the day-to-day duties

of the position.

Utilize the Interview Guide in the On-Boarding Kit.

Page 9: Carla Anderson-Kohn Associate Director, Compensation ... · 05/07/2012 7 The Selection Process: Reviewing Resumes The purpose of resume review is to narrow the pool of applicants

05/07/2012 9 05/07/2012 9

The Selection Process: Communicating with Applicants

05/07/2012 9

Create goodwill for the University by communicating

with applicants.

Responding in a timely manner shows respect for the

applicant and saves you time.

Utilize sample language provided by

Human Resources.

Page 10: Carla Anderson-Kohn Associate Director, Compensation ... · 05/07/2012 7 The Selection Process: Reviewing Resumes The purpose of resume review is to narrow the pool of applicants

05/07/2012 10 05/07/2012 10

The Selection Process: Interviewing

05/07/2012 10

Interview after narrowing the applicant pool and

communicating to those applicants not selected.

Phone Interviews

Prepare questions in advance. Ask the same questions.

Purpose: to further refine list of candidates to meet in

person.

In Person Interviews

Prepare questions in advance.

Ask the same questions.

Include your supervisor.

Consider involving trusted colleagues, or key

members of your team.

Page 11: Carla Anderson-Kohn Associate Director, Compensation ... · 05/07/2012 7 The Selection Process: Reviewing Resumes The purpose of resume review is to narrow the pool of applicants

05/07/2012 11 05/07/2012 11 05/07/2012 11

Hiring Manager Tools: Vetting Finalists

Background Check

Social Media Check

Basic Internet Search

Check References

Internally: talk with current/former supervisor; review the employee’s personnel file.

Skills Testing

05/07/2012 11

Responsible Hiring Best Practices:

Page 12: Carla Anderson-Kohn Associate Director, Compensation ... · 05/07/2012 7 The Selection Process: Reviewing Resumes The purpose of resume review is to narrow the pool of applicants

Building Strong Employee Relationships

05/07/2012 12

The first day and first week are very important!

1. Provide regular feedback.

Praise outstanding performance.

Address areas that need improvement.

2. Provide growth and development

opportunities.

Page 13: Carla Anderson-Kohn Associate Director, Compensation ... · 05/07/2012 7 The Selection Process: Reviewing Resumes The purpose of resume review is to narrow the pool of applicants

Questions?