case study creating efficiency with automation - v-soft consulting files/case study l... ·...

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V-Soft Labs removed outdated systems the company had been fighting for years to make room for a more advanced system. The team combined all tools into the ServiceNow platform, which created mobile enablement and streamlined processes in a single platform to automate workflows. The ServiceNow implementation created significant time savings of manual workflows, increasing overall efficiency by 70%. Combining multiple systems into one digital platform reduced costs by 50%. The company struggled with various tools on legacy platforms to perform tasks such as monitoring server status, submitting tickets and managing changes. Challenge Solution Result Company Replacing Legacy Systems with ServiceNow CASE STUDY Publicly-traded software company that provides servers, applications, desktop virtualization, networking, Software as a Service (SaaS) and cloud computing technologies. ServiceNow Mobile Development TECHNOLOGY APPLIED Increased Efficiency ServiceNow & Mobile Practices V-Soft Labs Reduced Costs 50% 70% Premier Partner

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Page 1: CASE STUDY CREATING EFFICIENCY WITH AUTOMATION - V-Soft Consulting files/Case Study l... · ServiceNow/Cloud Practice V-Soft Labs CASE STUDY Title ServiceNow Cloud Automation Case

V-Soft Labs removed outdated systems the company had been fighting for years to make room for a more advanced system. The team combined all tools into the ServiceNow platform, which created mobile enablement and streamlined processes in a single platform to automate workflows.

The ServiceNow implementation created significant time savings of manual workflows, increasing overall efficiency by 70%. Combining multiple systems into one digital platform reduced costs by 50%.

The company struggled with various tools on legacy platforms to perform tasks such as monitoring server status, submitting tickets and managing changes.

Challenge

Solution

Result

Company

Replacing LegacySystems with ServiceNow

CASE STUDY

Publicly-traded software company that provides servers, applications, desktop virtualization, networking, Software as a Service (SaaS) and cloud computing technologies.

ServiceNow

Mobile Development

TECHNOLOGY APPLIED

Increased Efficiency

ServiceNow & Mobile PracticesV-Soft Labs

Reduced Costs

50%

70%

Premier Partner