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Page 1: CAUDIT 2010 Annual Report...CAUDIT 2010 Annual Report 7 Australian Access Federation (AAF) During 2010, CAUDIT Inc continued to assist AAF Inc execute a number of growth strategies

1CAUDIT 2010 Annual Report

CAUDIT 2010 Annual Report

Page 2: CAUDIT 2010 Annual Report...CAUDIT 2010 Annual Report 7 Australian Access Federation (AAF) During 2010, CAUDIT Inc continued to assist AAF Inc execute a number of growth strategies

2 CAUDIT 2010 Annual Report

ContentsIntroduction 3About the Council 3Vision 3Mission 3About this Report 3

President’s Report 4Our Performance 6Procurement 6Strategic Initiatives 6Australian Access Federation (AAF) 7CAUDIT Study Tours 7Support to PNG 8CAUDIT-EDUCAUSE Institute 8Top Ten Issues 9

External Engagement 10CCA 10ASAUDIT 10EDUCAUSE 11NZ Higher Education IT Conference 11Canadian Higher Education IT Conference 11

Standing Committees 12eResearch 12Green IT 12Professional Development 12Benchmarking 13Technical Standards 13

Future Focus 14CAUDIT Strategic Plan 2011 – 2012 14CAUDIT Business Plan 15

Strategic Procurement 17Summary 17Member Savings 17Existing Agreements 17New Agreements 17

The Organisation 18Executive Committee 18Members 21Staff 27

Financial Summary 28Auditors Report 28Financial Statements 30

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3CAUDIT 2010 Annual Report

IntroductionAbout the Council

CAUDIT (The Council of Australian University Directors of Information Technology) is an industry wide group of the IT Directors/CIOs of all universities in Australia and New Zealand together with universities in PNG and the South Pacific and major Commonwealth Research Organisations such as CSIRO and AIMS.

With 57 members who contribute strategic IT leadership to their universities or research organisations, CAUDIT is able to speak authoritatively to Government, Industry and University bodies on all aspects of IT and this is illustrated by the wide range of Government committees on which CAUDIT is represented and by the variety of company directorships held by various CAUDIT members.

CAUDIT also negotiates collective procurement agreements, provides professional development, undertakes projects and fosters collaboration through the sharing of ideas, experiences and best practice amongst its members.

Vision

CAUDIT’s Vision is that leaders in universities, Government Departments and industry recognise both CAUDIT and its members as an important source of strategic advice on the use of Information Technology in Higher Education.

Mission

CAUDIT’s Mission is to enhance its members’ ability as key strategic advisers on the use of Information Technology in Higher Education. It will achieve this through a variety of relevant strategies, including

developing and maintaining relationships with key members of the Higher Education sector;

assisting members to develop professional skills;

providing mutual support mechanisms to members;

encouraging development and application of standards, benchmarking, best practice and policies;

sharing expertise among members and colleagues; and

being a major focus for relationships with the IT industry.

About this Report

The CAUDIT 2010 Annual Report includes information on activities conducted during the period 1 January – 31 December 2010.

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4 CAUDIT 2010 Annual Report

President’s Report 2010 has been a significant year for CAUDIT with the change of our legal status to an incorporated association on the 16th of June 2010, significant growth in the range of activities in which CAUDIT is involved and major organisational and member changes.

I would like to start by thanking Liz Gosling (AUT), Mick Houlahan (UWS), Sendur Kathir (Melbourne), Joe McIver (Wollongong), Peter Nikoletatos (Curtin), Neil Thelander (QUT) , and Stephen Whiteside (Auckland) for their outstanding contribution to the CAUDIT Executive during 2010. The CAUDIT Executive has undergone a significant transition in 2010 with Neil Thelander

stepping down as the Chair in February, Stephen Whiteside stepping down as the NZ representative in May, and Mick Houlahan stepping down as Treasurer in November.

The role of the CAUDIT Executive has changed with the Incorporation of CAUDIT. The Executive now has responsibility for setting CAUDIT’s strategic direction with the management and day to day operation of CAUDIT under the leadership of Richard Northam as General Manager.

During 2010 the Executive went through a consultative process with the membership to develop CAUDIT’s strategic plan. The new strategic plan, which has been well received across the sector has an increased focus on greater collaboration in areas like shared services and best practice. The launch of AAF Inc. by the members of CAUDIT during 2009 and its support by the Australian Government is an exemplar of a shared service and CAUDIT will continue to develop and support shared services where they have broad applicability across the sector.

The expansion of CAUDIT’s procurement activities through the full time National Procurement Manager has led to a substantial improvement in the management of existing vendor arrangements, new sector wide agreements and numerous prospects under negotiation. This activity continues to deliver significant value back to members, with an average saving of between $500,000 to $1,000,000 per member. As CAUDIT and its members explore the provision of cloud style services, the potential to deliver even more savings through demand aggregation is substantial.

CAUDIT has also been an active internationally with Richard Northam co-authoring an article in EDUCAUSE Review entitled “Cloud Computing and the Power to Choose, Peter Nissen contributing as a member of the EDUCAUSE Core data Service Redesign Group and Paul Sherlock and Richard Northam visiting our South African counterparts, the Association of South African University Directors of Information Technology (ASAUDIT). The South African CIO’s/IT Directors are facing many of the same issues as the CAUDIT membership and the similarities between our higher education systems are remarkable.

“As CAUDIT and its members explore the provision of cloud style services, the potential to deliver even more savings through demand aggregation is substantial.”

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I’d like to thank Margo Hellyer (Monash University) for her exceptional leadership of the EDUCAUSE-Institute and the faculty Joan Getman (Cornell University), Liz Gosling (Auckland University of Technology), Peter Nikoletatos (Curtin University), Willie Pritchard (De Anza College Cupertino), Judy Stokker (Queensland University of Technology), Nick Tate (Australian Research Collaboration Service (ARCS)) and Stephen Whiteside (The University of Auckland) for delivering another outstanding professional development experience for IT staff in the sector.

There has been substantial turnover in the CAUDIT membership during 2010 with Maria Gillam (Southern Cross University), Mark Legg (Flinders University), Neil Thelander (Queensland University of Technology) and Brian Cameron (The University of New England) leaving the sector and Stephen Whiteside moving to a different role at the University of Auckland. Nick Tate moved from the University of Queensland to ARCS and more recently Allan Morris moved from RMIT University to a CIO role at Southern Cross University. These changes followed the departure of long standing members Geoff Dengate (Griffith University), Gerrit Bahlman (Massey University) and Alan McMeekin (Monash University) during 2009. This membership turnover, while regrettable in the loss of experience and old friends from the sector presents a wonderful opportunity for CAUDIT’s newer members to bring their ideas and innovative approaches forward.

Over the course of 2011, CAUDIT will continue to build and consolidate the excellent work of 2010. Of particular interest is the exploration of cloud services and the de-duplication of IT services across the sector.

It is clear that IT in the higher education and research sector is likely to enjoy an increased profile in 2011 and this will raise the prospect of IT Directors/CIO’s being able to take an even greater leadership role within their institutions.

On behalf of the Executive I would like to thank all those member institutions and their IT staff who have contributed to CAUDIT activities in 2010 and without whom CAUDIT would not have be able to deliver the range of services and activities that it has. A very big thank you also to the CAUDIT staff who have made it all possible.

Paul SherlockPresident CAUDIT Incorporated

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Our PerformanceProcurement

Key Milestones

Sector-wide savings of between $500,000 and $1,000,000 per member institution.

Negotiation of a significant agreement for the provision of network equipment with Hewlet Packard Networking.

Significant progress in negotiations with CISCO.

Negotiation with, and key representations to, Oracle about the CAUDIT Sun agreement.

New arrangements negotiated with Oracle for some former SUN products.

Substantial survey of members requirements.

Strategic Initiatives

Key Milestones

Continued collaboration with the Australian Access Federation.

Successful running of three CAUDIT Study Tours focusing on project, program and portfolio management.

Sponsoring QUT staff to provide IT support for Divine Word University in PNG.

Successful completion of the thirteenth CAUDIT-EDUCAUSE Institute.

Compilation of Top 10 issues for CAUDIT members in 2010.

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Australian Access Federation (AAF)

During 2010, CAUDIT Inc continued to assist AAF Inc execute a number of growth strategies for engagement with the sector. As at 31 December 2010, 95% of Australian universities were subscribers to the AAF. In addition, a number of New Zealand universities and organisations that undertake or provide products or services subscribed to the Federation.

A newly appointed AAF Executive Committee was elected at the AAF Inc Annual General Meeting held in October 2010 (in conjunction with the CAUDIT Spring Member’s Meeting ) to replace the Interim Executive Committee. A number of CAUDIT members were elected to the Executive Committee and Paul Sherlock was elected President while Richard Northam remains the Public Officer. The meeting also approved the AAF 2011 Business Plan, which outlines four strategic phases of operation to assist the AAF to further mature and develop.

Throughout 2010 CAUDIT Inc has continued working with the AAF to assist where possible, in day-to-day management activities, financial matters, and consultation and engagement within the sector.

The development of the Australian Access Federation has been a tremendously collaborative and successful endeavour.

CAUDIT Study Tours

A new study tour program titled “Showcase/Like to do Better” was launched in 2010 focussing on a selected theme and targeting mid level IT managers in member institutions. The theme selected was Project, Program and Portfolio Management and the response to the call for registrations of interest was overwhelming. Three tours were run visiting four states and NZ. Full day workshops were held at twelve host institutions with two other institutions presenting for both the NZ and WA visits. The tours were led by Jeff McDonell – a former CAUDIT member.

An active Community of Practice (P3PCOP) convened by Paul Cullen, Charles Sturt University has developed as a result of these tours. CAUDIT extends a special thanks to the host institutions whose planning and hospitality made this initiative an outstanding success.

CAUDIT 2010 study tour 1

“A new study tour program titled “Showcase/Like to do Better” was launched in 2010 focussing on a selected theme and targeting mid level IT managers in member institutions.”

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Support to PNG

Anthony Summerville

In 2010, CAUDIT funded the cost of two Queensland University of Technology (QUT) representatives, Anthony Somerville and Norman Tee, to travel to Papua New Guinea (PNG) to install and provide training for staff at the Divine Word University (DWU) in Madang. The equipment was donated by QUT after they completed a wireless upgrade. Anthony and Norman assisted DWU with wireless strategies. As a result DWU is now able to get access to the eduroam service, which means any researchers or academics can go to this remote part of the world and connect with the secure

global higher education network.

Anthony and Norman took equipment worth an estimated $30,000 to Papua New Guinea. They installed the technology in Madang and provided training for local university IT people on how to maintain the service.

QUT made available free of charge their technical staff whilst CAUDIT met the cost of the flights and accommodation.

CAUDIT-EDUCAUSE Institute

The CAUDIT-EDUCAUSE Institute continues to be one of jewels in the annual CAUDIT program of activities, with the 2010 Institute being the thirteenth time it has been offered to the sector. The Institute was once again fully subscribed and attendees in 2010 rated the program very highly. As one measure of the Institute’s success there is anecdotal evidence that many delegates of earlier programs have progressed into more senior roles within our institutions.

The current Institute faculty membership are acknowledged for their contribution:

Margo Hellyer, (Institute Director and Director of Client Services Information Technology Services Division Monash University);

Joan Getman (Senior Strategist for Learning Technologies Cornell University);

Liz Gosling (Director of IT Services Division at AUT University);

Peter Nikoletatos (Chief Information Officer (CIO) of Curtin University);

Willie Pritchard (Academic Coordinator of Distance Learning Faculty of the Business and Computer Information Systems Division De Anza College Cupertino, California);

Judy Stokker (Director, Library Services at QUT);

Nick Tate (Associate Director, Australian Research Collaboration Service); and

Stephen Whiteside (Director Organisational Performance & CIO for the University of Auckland);

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Top Ten Issues

At the 2010 Autumn Members Meeting, members once again determined those issues which were the most concerned across the sector. The top ten issues in 2010 were:

1. Funding and Resourcing: Sustainability / Expectations of IT;

2. Governance and Strategic Planning: Driving IT Value;

3. Cloud Computing;

4. Staffing: Workforce Planning / Professional Development;

5. eResearch Support;

6. Business Continuity / Disaster Recovery / Availability;

7. Project and Portfolio Management;

8. Identity and Access Management;

9. Business Agility / The impact of Government Reform; and

10. Data Centre Capacity and Maintenance.

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External EngagementKey Milestones

Continued collaboration with CAUL and ACODE.

Implementation of the CAUDIT Benchmarking framework within the ASAUDIT program.

Appointment of CAUDIT General Manager to the EDUCAUSE Board.

Presentations by CAUDIT General Manager at both the annual New Zealand ICT conference and the CUCCIO Spring Member’s Meeting.

CCA

In 2010, CAUDIT collaborated with both the Council of Australian University Librarians (CAUL) and the Australasian Council on Distance, Open and e-Learning (ACODE). Two joint executive meetings were held between CAUDIT, CAUL and ACODE. The aim of these meetings was to progress initiatives relating to the improvement of learning in higher education, more broadly.

ASAUDIT

After an initial approach from the President of the Association of South African University Directors of Information Technology (ASAUDIT), in September 2010 the President and General Manager of CAUDIT travelled to South Africa to attend an executive meeting of ASAUDIT and their members meeting.

During the visit both the President and General Manager gave an overview of CAUDIT, as well as more detailed presentations on the CAUDIT Leadership Institute, benchmarking and procurement. The meetings proved to be very useful for both ASAUDIT and CAUDIT and both organisations agreed to continue collaborating on a number of fronts. One area of collaboration that started immediately was the use of the CAUDIT Benchmarking Framework and system by the members of ASAUDIT. ASAUDIT benefited from being able to fast track the development and implementation of a benchmarking framework, and CAUDIT members will in time benefit by being able to do international comparisons with another higher education sector using the exact same framework.

The Presidents of both ASAUDIT and CAUDIT agreed that they would sign a MoU in 2011, and continue to explore opportunities to collaborate.

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EDUCAUSE

The long standing relationship between CAUDIT and EDUCAUSE continued to produce results throughout 2010, with a collaboratively developed joint paper on the Future of Information Technology in Higher Education being published in January. This project was a collective effort between CAUDIT, EDUCAUSE, JISC and the SURF Foundation.

Following the release of this paper, Richard Northam (CAUDIT General Manager) co-authored an article entitled “Cloud Computing and the Power to Choose” with Diana Oblinger (EDUCAUSE), Rob Bristow (JISC), Ted Dodds (CUCCIO) and Leo Plugge (SURF). The article was subsequently published in the May/June edition of the EDUCAUSE Review.

In October, Richard Northam was appointed to the EDUCAUSE Board as a Director at Large. This is the first time that EDUCAUSE has appointed a Board member outside of the USA or Canada. In addition to his board responsibilities, this offers an opportunity to strengthen the long standing ties between CAUDIT and EDUCAUSE over the coming four years.

NZ Higher Education IT Conference

In August 2010, Richard Northam (CAUDIT General Manager) was invited to present as a keynote speaker at the annual New Zealand ICT Conference. He presented on “Achieving sector wide ICT de-duplication through effective cross institutional collaboration”.

As well as presenting, the visit represented an excellent opportunity to engage with the New Zealand Members of CAUDIT.

Canadian Higher Education IT Conference

In June 2010, Richard Northam (CAUDIT General Manager) presented at both the CUCCIO Spring Members Meeting and during the Canadian Higher Education IT Conference. One of the outcomes from this engagement was an agreement to explore the possibility of the Canadian Higher Education sector utilising the CAUDIT Benchmarking Framework. In late 2010, agreement was reached for the members of CUCCIO to trial the use of the system in 2011.

As well as the direct benefits to the members of CUCCIO, this will further enhance the ability of CAUDIT members to make international benchmarking comparisons using the same framework.

“In October, Richard Northam was appointed to the EDUCAUSE Board as a Director at Large. This is the first time that EDUCAUSE has appointed a Board member outside of the USA or Canada.”

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Standing CommitteesKey Milestones

Completion of a prototype of an eResearch Services Store.

Successful negotiation of a sector eWaste recycling/disposal pricing model.

Development of a sector-wide career mapping kit.

Significant advancement of the federation of the CAUDIT Profile & Benchmarking System with the AAF.

eResearch

A Standing Committee on eResearch Services, chaired by John Parry from the University of Tasmania, was established early in 2010, following a resolution at the 2009 AGM. The committee’s focus was to identify mechanisms to reduce duplication between eResearch service providers and assist providers and CAUDIT members fit internal services with those provided by external providers. The committee has wide ranging expertise with CIO’s, a University Librarian, Directors of eResearch Centres and CEO’s/senior managers from a number of eResearch service providers. A consultant (Neil Thelander) was engaged to undertake a service mapping exercise and the concept of an eResearch Services Store (a similar concept to an applications store) was prototyped. The next steps will depend on decisions in 2011 by the Australian Government on the 2011 eResearch Roadmap.

Green IT

CAUDIT activities relating to Green IT was scaled back in 2010 as Green IT activities were largely institutionally based and managed locally by Property & Facilities departments. However, CAUDIT negotiated an attractive eWaste recycling/disposal and pricing model with a national waste management company that was taken up by a number of members.

The five must-have Green IT KPI’s agreed at the CAUDIT General Meeting May 2009, were launched in March 2010 as part of the CAUDIT Profile & Benchmarking System, with some refinement following road testing to clarify the KPI for server virtualisation to distinguish between server consolidation and server virtualisation.

Also, environmental and sustainability criteria for use in member RFP’s for Desktop/ Notebook tenders were distributed. This leveraged the excellent work by Monash, QUT and others.

Professional Development

Professional development activities, in addition to the Showcase/Do Better Tours reported under CAUDIT Study Tours, included a Career Mapping Project with a three pronged focus spanning IT workforce planning and succession/talent management guides. It also included templates for the senior IT management team and a career planning tool for individual IT staff. CAUDIT engaged an organisation development consultant to guide the project and adopted a KISS approach to ensure that the deliverables could be readily understood, customised as required and deployed by members. Workshops, as necessary, will be run in 2011 to assist members use this material. The project was supported by volunteers from the membership at both CIO and Associate Director Level with a working group and a wider validation group. Also, Griffith University’s contribution of their online career planning tool was a significant plus for the project.

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Benchmarking

The participation by CAUDIT Members in 2009 data collection was once again excellent and the introduction of Green IT metrics covering ICT procurement, server virtualisation, data centre efficiency, environmental disposal and paper usage and recycling was welcomed by the membership. The first collection of these metrics was well supported. However, as expected, data quality will improve in subsequent collections.

Members’ requests for data to be collected on additional primary systems as part of an institution’s profile data led to an additional 11 systems being identified, giving a total of 27. However this enhancement was deferred until 2011 given other benchmarking priorities.

The federation of the CAUDIT Profile & Benchmarking System with the AAF, by UniSA IT staff and funded as an AAF Mini Grant, is well advanced and is scheduled to go live early in 2011. Members of the AAF will be able to readily delegate read and/or update access to staff as required. CAUDIT’s leadership in deploying this federated service will assist other service providers with their AAF enabled deployments.

In addition, CAUDIT was represented on the EDUCAUSE Core Data Service Redesign Committee and have assisted EDUCAUSE “internationalise” in relation to data collection including multi-currency support and metadata for the classification of institutions as well as enhanced functionality and a simplified acceptable use policy.

Technical Standards

The CAUDIT Standing Committee on Technical Standards was chaired by Dr Nick Tate, Australian Research Collaboration Service (ARCS).  Committee members were Patricia McMillan, CAUDIT; John Parry, University of Tasmania; Mary Sharp, University of Newcastle; and Rick Van Haeften, Australian National University. CAUDIT currently acts as the “holder” of standards such as eduroam for Australia and the auEduperson specification and attribute vocabulary used by the Australian Access Federation. The Standing Committee on Technical Standards provides the means by which changes to standards can be considered or new standards can be considered for adoption.

In 2010 the Committee recommended an update to the eduroam standard, which was subsequently approved by the membership. The change involved allowing the use of NAT (Network Address Translation) with eduroam. The change was needed in order to allow university-affiliated hospitals to have eduroam implementations.

“In 2010 the Committee recommended an update to the eduroam standard which was subsequently approved by the membership.  The change involved allowing the use of NAT (Network Address Translation) with eduroam.”

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Future FocusCAUDIT Strategic Plan 2011 – 2012

The Strategic Plan was developed in conjunction with members and outlines the six key themes that CAUDIT will focus on over the coming two years. These themes are:

Promotion of Thought Leadership: CAUDIT is committed to providing a leadership role in developing the intellectual capital of an organisation and its members so that they are widely recognised. CAUDIT will engage in broad ranging discussions with our members on relevant topics.

Strategic Procurement: CAUDIT will work with vendors to deliver value to members. CAUDIT will negotiate collective procurement arrangements and CAUDIT will work to ensure that members have a good understanding of future technology so they can make sound strategic investments.

Professional Development and Knowledge Sharing: CAUDIT will improve the sharing of knowledge and best practice amongst our members by creating opportunities for members to share experiences and ideas through meetings, events conferences and study tours.

Engaging Members: CAUDIT will create an environment whereby the members and their staff can access information they are seeking to help them carry out their duties. CAUDIT will assist regional groups to achieve their aims for the broader benefit of members.

Facilitating Sector Wide Services: CAUDIT will work with members to identify opportunities to de-duplicate service delivery. CAUDIT will facilitate the ongoing management of identity management and act as a unified voice on behalf of the members.

Evidence Based Practice: CAUDIT will facilitate the collection of benchmarking data to enable members to compare themselves with their peers. CAUDIT will also develop standards which represent best practice to standardise core practices.

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CAUDIT Business Plan

Core Member Services

The CAUDIT Business Plan 2011, outlines a number of core services that CAUDIT will offer to members in addition to strategic initiatives. A number of highlights from the business plan has been included below. Please refer to the full Business Plan document for more detail:

Delivery of online Information via the CAUDIT Web Site;

Delivery and ongoing enhancement of the CAUDIT Connect Collaboration Environment;

Member Surveys;

Online Benchmarking System;

Procurement;

Study Tours

Domestic

International;

Leadership Institute;

Member Meetings

Spring Members Meeting

Autumn Members Meeting;

Support of CAUDIT

Committees

Reference Groups

Communities of Practice;

Sharing of Best Practice; and

Support of the EDUCAUSE Australasia Conference.

The delivery of these core services will enable CAUDIT to meet its objectives as outlined in the CAUDIT Strategic Plan 2011-12.

Highlighted Strategic Initiatives 2011

CAUDIT Connect Portal

CAUDIT is expanding its scope to provide support for “Communities of Practice”. This concept involves CAUDIT using online collaborative tools to provide an environment to promote collaboration and the building of professional networks amongst the 6500 IT professionals within the sector at all levels.

Cloud Computing Framework

As cloud computing develops and matures as a viable alternative sourcing model for institutions, members will face a number of issues including, but not limited to, contracts, data protection and privacy.

Given that the number of potential vendors in this space is limited, it is likely that many members will be dealing with the same vendors and trying to resolve the same issues.

This initiative seeks to develop a cloud computing framework to facilitate the adoption of cloud services by members.

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IT Benchmarking Quality Measures

The CAUDIT IT benchmarking system has been highly successful. In its current form, the system looks at benchmarking from the perspective of contextualising the available data (profile information) and gathering input measures (mostly costs). As a result, some indicators can be derived. The next step in the evolution of the system needs to be the consideration of quality measures so that “cost versus quality” judgements can be made.

Through the use of an external provider (Systems Thinking), a number of members have been using data derived from their Service Desk systems to gauge customer satisfaction levels and trends. Whilst this has been useful for some members, it does not represent a full assessment of the quality of IT services within an institution.

This strategic initiative looks to investigate how CAUDIT might measure IT Service Quality. It will involve conducting a pilot with up to five members during 2011, and developing a proposal to incorporate this into the CAUDIT IT Benchmarking System.

The proposal will be considered as part of the 2012 business plan and budget.

Cloud Computing and Demand Aggregation

De-duplication Scoping Study

In recent years many members have taken an exploratory step into cloud computing, typically by moving student email and sometimes staff email to cloud based services like live@edu and Google. In general this has been a positive experience and feedback from the membership is that they are interested in exploring more opportunities.

A number of members have noted that there is considerable functional overlap in the IT operations of member universities. Further, in the areas of functional overlap, some have argued that there is little or no connection between the IT Services being delivered and an institutions competitive advantage. Cloud computing offers the opportunity to de-duplicate services by aggregating demand for more generic services using alternative sourcing models.

De-duplication makes sense from a number of perspectives, although at this point no hard evidence is available to provide guidance on what services might be possible candidates, and more importantly what appetite members might have to transition services to alternative sourcing models as part of de-duplication.

This initiative has the following deliverables:

1. Where available, gather and analyse the service catalogues of the membership;

2. Survey the membership to:

a. Identify services which might be candidates for de-duplication,

b. Assess member appetite to explore and adopt alternative sourcing models;

3. Identify a small number of services in institutions that are willing to explore this further and conduct a pilot; and

4. Explore various business models and assess what role CAUDIT should take and what value it could deliver.

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Strategic Procurement Summary

Strategic Procurement from a sector wide standpoint has many benefits for CAUDIT members. These benefits include:

Improved value for money due to economics of scale. The membership has a large staff and student base, which when leveraged collectively can result in better agreements;

Greater leverage in the marketplace to influence product development and direction. By acting collectively the membership has leverage on the direction vendors take with product or service development; and

Sector savings in procurement staff resources. By utilising CAUDIT arrangements CAUDIT members save time and resources in terms of procurement activities.

During 2010, the strategic procurement function renegotiated existing agreements as they came up for review, negotiated new agreements as well as identifying and initiating discussions with vendors who can provide high value to the sector.

Member Savings

Strategic procurement continues to deliver high value to members, with agreements such as Microsoft, vmWare, Hitachi Data Systems and Citrix delivering over $10M in savings per annum alone. Collectively across all agreements, it is estimated that strategic procurement delivers savings in the order of $500,000 to $1M per member.

Existing Agreements

CAUDIT has the following existing agreements which are available to members:

AusCERT

CISCO IronPort

CITRIX

Microsoft

ProActive Services

Red Hat

VmWare

New Agreements

Over the course of 2010, new agreements were negotiated with the following vendors:

DistriBrute

Hewlett Packard Networking

Keystone Service-now

REMASYS EEAGLE-i

SIMS Recycling Solutions

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The OrganisationExecutive Committee

President

Paul Sherlock

University of South Australia

Paul is Director of Information Strategy and Technology Services at UniSA. He has held this position for the past nine years. Prior to joining the University, Paul held senior ICT management roles at the Defence Science & Technology Organisation (Adelaide) and BHP Billiton (Whyalla).

Paul has been Chair/President of CAUDIT since April 2010. Paul has previously been a Deputy Chair of CAUDIT and since 2007 has led the development of CAUDIT’s benchmarking system. Paul is the author of the complexity index which is used to help make meaningful comparisons of benchmarking data across the Australia and New Zealand Higher Education sector.

Paul’s other contributions to the higher education and research sector include:

Director and Chair of SABRENet Ltd since its formation in September 2006;

Member of the Australian National Data Service (ANDS) Steering Committee;

Member of the AARNet Advisory Committee (including as Deputy Chair 2004- 2008) since 2001;

Faculty member of the CAUDIT-EDUCAUSE Institute (2004-2008);

Member of the 2008 NCRIS roadmap review committee (Safeguarding Expert Working Group and ICT Expert Working Group);

President of the AAF Executive Committee;

Member of the NeCTAR Project Board, and

UniSA Project Delegate for the $37M National Research Network Project.

Paul has formal qualifications in Engineering (Electrical), Computing, Business (MBA), and Finance. He is a chartered professional member of the Institution of Engineers and a graduate member of the Australian Institute of Company Directors.

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Deputy President

Peter Nikoletatos

Curtin University

Peter Nikoletatos is currently the Chief Information Officer (CIO) of Curtin University of Technology and has more than 25 years’ experience in the Information and Communication Technology industry in both Australia and overseas. Over the years, Peter has held several senior appointments including IT Manager for I-MED (Radiology), National Manager eBusiness for CSC (formerly BHP IT), and more recently the CIO at the University of Newcastle. Peter holds a fellowship with the Australian Institute of Project Managers, is a member of the Australian Institute of Company Directors and the Australian Institute of Management.

In 2010, Peter was elected Vice President of the Council of Australian University Directors of Information Technology (CAUDIT), and also became a board member of the Australian Academic Research Network (AARNet) Pty Ltd, a member of Australian Computer Society (ACS) and a member of the Enterprise Cloud Leadership Council (ECLC). In 2009, he became a member of the CAUDIT-EDUCAUSE INSTITUTE faculty and throughout 2009 and 2010; he served on the Gartner Symposium Advisory Board and the DELL Platinum Advisory Council. In 2008, Peter served on both the INTERSECT and NUSPORT boards whilst CIO at the University of Newcastle.

Peter’s experience has been a valuable asset in helping develop Curtin’s capacity to integrate next generation teaching and learning, research support and improvements to corporate services. Peter has a particular interest in ICT strategy and its relationship to research, and teaching and eLearning. He has worked closely with many of the leading global vendors to help shape ICT strategy at Curtin University. Peter has also presented at a number of conferences on topics ranging from effective IT governance, managing change, emerging trends and technologies, mobility, identity management and cloud computing.

Peter holds a Bachelor of Business from the University of Newcastle (1996), a Masters of Education Studies (University of Newcastle) (1998) and a Graduate Diploma in Law (Southern Cross University) (2004). He is currently undertaking doctoral research focusing on the impact of emerging trends and technologies on education and research.

He is married with two children and has completed five Ironman Triathlon’s, is a keen cyclist, a life member of Hippocrates Australian/Greek Aged Persons Association and an advocate of Cancer Foundation LIVESTRONG, Ovarian Cancer Australia and Strike a Chord for Cancer Foundation. Follow him on http://twitter.com/CurtinCIO.

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Treasurer

Sendur Kathir

University of Melbourne

Sendur currently holds the position of Executive Director Information Technology and Chief Information Officer at the University of Melbourne. The CIO plays a pivotal role at the University of Melbourne, responsible for strategic alignment of IT to University goals and cost effective service delivery.

Prior to joining the University, Sendur spent five years in the consulting industry having undertaken a number of roles for both the private and public sectors. During this time, Sendur worked for a number of organizations including Pricewaterhouse Coopers. As the Principal Consultant on a number of engagements, Sendur has been responsible for changes to public policy, developing sustainable infrastructure for large organisations and strategic business re-alignment.

Sendur serves as a Company Director for VERNet (an organisation owned by higher education institutions in Victoria and CSIRO, which provides dedicated high bandwidth network for research and education) and VPAC (Victorian Partnerships for Advanced Computing).

Member

Joe McIver

University of Wollongong

Joe has been the Chief Technology Officer (CTO) at the University of Wollongong (UOW) since early 2007, with a total of 16 years in ICT industry, including 11 years within the Education sector.

Prior to appointment as the CTO at UOW, Joe performed numerous IT roles including Associate Director IT, Senior Manager Information Systems, Senior Manager Emerging Technology and Strategic Project Manager.

Joe is passionate about the innovative use of existing and emerging technologies to enhance and enable teaching, learning and research. He has a particular focus on harnessing the vast amount of skill-sets represented within the Faculties and Divisions of the University environment.

New Zealand Representative (by invitation)

Liz Gosling

Auckland University of Technology

Liz Gosling is the Director of ICT Services at AUT University. Her team is responsible for information technology provision for AUT’s staff and students, including 6,500 + desktop and laptop computers, IT Strategy, networking, audio visual services, innovation, contracts and software licensing, customer relationships and support services.

Liz studied Computer Science at the University of Westminster in London, and is currently studying for an MBA at AUT. She has worked in IT since the mid 80’s, when the first PCs were introduced, and held a variety of roles in the UK. Liz joined AUT in 2002 as IT Client Services Manager, and became Director in 2006. She is the chair of the Universities NZ Information and Communications Technology Committee and a faculty member of the CAUDIT Leadership Institute.

Her professional interests include customer relationship management, human resources and change management and staff development. She is a Belbin accredited facilitator, chairs AUT’s IT Steering Committee and is the New Zealand invited representative on the CAUDIT Executive group.

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Members

Australian Capital Territory

CSIRO

Mr David TollChief Information Officer

ANU

Mr Rick Van HaeftenDirector of Information Technology

University of Canberra

Mr David FormicaHead Information Technology Services

UNSW@ADFA

Mr Stephen KayeIT Manager

Northern Territory

Charles Darwin University

Mr Pat GouldDirector Information Technology and Management Support

Batchelor Institute of Indigenous tertiary Education

Mr Sven MontgomeryActing Manager ICT

South Australia

University of Adelaide

Mrs Virginia DeeganDirector Infrastructure, Property and Technology

University of South Australia

Mr Paul SherlockDirector Information Strategy and Technology Services

Flinders University

Mr Dean GawlerDirector Information Services Division

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New South Wales

Australian Catholic University

Mr Paul CampbellDirector of Information Technology

Charles Sturt University

Mr Garry TaylorExecutive Director

Macquarie University

Mr Marc BaileyChief Information Officer

University of Western Sydney

Mr Michael HoulahanDirector Information Technology

University of Newcastle

Ms Mary SharpChief Information Officer

University of Technology, Sydney

Mr Peter JamesDirector Information Technology Infrastructure and Operations

University of New South Wales

Mr Michael Kirby-LewisDirector of Information Technology

University of Sydney

Mr Bruce MeikleChief Information Officer

University of New England

Mr Rob IrvingDirector Information Technology

Southern Cross University

Ms Maria GillamChief Information Officer

University of Wollongong

Mr Joe McIverChief Technology Officer

The Australian Learning and Teaching Council

Mr Richard SpinkInformation Technology Manager

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Queensland

Australian Research Collaboration Service (ARCS)

Dr Nick TateDirector

Bond University

Dr Grace SawDirector Information Services

Central Queensland University

Mr Peter EdwardsDirector Information Technology Division

Griffith University

Mr Bruce CallowDirector Information Communation and Communication Technology

James Cook University

Mr Kent AdamsDirector Information Technology Resources

University of Queensland

Mr Rob Moffatt OADirector Information Technology Services

University of the Sunshine Coast

Mrs Maureen KlinkertDirector Information Technology Services

Australian Institute of Marine Science

Mr James SmithManager – ICT Services

University of Southern Queensland

Brian KissellDirector Information Technology

Queensland University of Technology

Warren FraserDirector Information Technology

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Victoria

Deakin University

Mr Peter BruscoDirector Information Technology Services

Monash University

Dr Ian TebbettChief Information Officer

Swinburne University of Technology

Assoc Prof Richard ConstantineChief Information Officer and Director ITS

University of Ballarat

Mr John DixonDirector ICTServices

University of Melbourne

Mr Sendur KathirExecutive Director Information Technology

Victoria University

Mr Phil CountyDirector Information Technology Services

La Trobe University

Mr Rob CookeChief Information Officer

RMIT University

Mr Allan MorrisExecutive Officer Information Technology Services

Tasmania

University of Tasmania

Mr John ParryDirector Information Technology Resources

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Western Australia

Curtin University of Technology

Mr Peter NikoletatosChief Information Officer

Edith Cowan University

Mr Garry TrinderChief Information Officer

Murdoch University

Mr Chris FoleyDirector Information Technology Services & Chief Information Officer

The University of Notre Dame Australia

Mr Brett BuchelManager Client and Business Solutions Support

University of Western Australia

Dr Mary DaviesUniversity Librarian and Director (Information Management)

Papua New Guinea

Divine Word University

Fr Jan CzubaVice-Chancellor

University of Technology in Lae

Mr Berry AmolActing Information Technology Director

University of Papua New Guinea

Mr Alan EastonPVC Academic and Student Affairs

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New Zealand

The University of Auckland

Mr Miles FordyceDirector Information Technology Strategy

Auckland University of Technology

Ms Liz GoslingDirector ICT Services

Lincoln University

Mr John BucklerInformation Technology Services Director

Massey UniversityMr Clive MartisInformation Technology Services Director

University of Otago

Mr Mike HarteDirector Information Technology Services

The University of Waikato

Mr Kevin AdamsonDirector of Information Technology

Victoria University of Wellington

Mr Stuart HaseldenDirector of Information Technology

University of Canterbury

Prof Sue McKnightPVC Learning Resources

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South Pacific

University of the South Pacific

Mr Kisione FinauDirector Information Technology Services

Staff

Mr Richard NorthamGeneral Manager

Mr Peter NissenManager Strategic Initiatives

Ms Penelope HuckerExecutive Officer

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Financial SummaryAuditors Report

John Beard Registered Company Auditor 15775 22 Hensman St LATHAM. 2615.

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF

COUNCIL OF AUSTRALIAN UNIVERSITY DIRECTORS OF INFORMATION TECHNOLOGY

ABN 82 891 684 903

Report on the Financial Report

I have audited the accompanying financial report, being the special purpose financial report, of the Council of Australian University Directors Of Information Technology (the association), which comprises the statement of financial position 31 December 2010 and the income statement and statement of changes in equity for the year ended on that date, a summary of significant accounting policies, other explanatory notes and the statement by members of the committee.

Committee’s Responsibility for the Financial Report

The committee of the association is responsible for the preparation and fair presentation of the financial report and have determined that the accounting policies used and described in Note 1 to the financial statements which form part of the financial report are appropriate to meet the requirements of the members.

This responsibility includes establishing and maintaining internal controls relevant to the preparation and fair presentation of the financial report that is free from material misstatement, whether due to fraud or error; selecting and applying appropriate accounting policies; and making accounting estimates that are reasonable in the circumstances.

Auditor’s Responsibility

My responsibility is to express an opinion on the financial report based on our audit. I have conducted my audit in accordance with Australian Auditing Standards. Those standards require that I comply with relevant ethical requirements relating to audit engagements and plan and perform the audit to obtain reasonable assurance whether the financial report is free from material misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial report. The procedures selected depend on the auditor’s judgement, including the assessment of the risks of material misstatement of the financial report, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation and fair presentation of the financial report in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by the committee, as well as evaluating the overall presentation of the financial report.

I believe that the audit evidence I have obtained is sufficient and appropriate to provide a basis for my audit opinion.

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Independence

In conducting my audit, I have complied with the independence requirements of Australian professional ethical pronouncements.

Basis for Qualified Auditor’s Opinion

As is common for organizations of this type, it is not practicable for the Association to maintain an effective system of internal control over cash receipts from the association’s activities until their initial entry in the accounting records. Accordingly, my audit relating to such Income and Prepayments was limited to the amounts recorded in the books of account of the Association.

Qualified Auditor’s Opinion

In my opinion, except for the effects on the financial report of the matters referred to in the qualification paragraph, the financial report of the Council of Australian University Directors of Information Technology is properly drawn up:

so far as to give a true and fair view the Association’s financial position as at 31 December 2010 and of its performance for the year ended on that date, in accordance with the accounting policies described in Note 1

in accordance with the provisions of the Associations constitution, and

complying with Australian Accounting Standards to the extent described in Note 1

I report that:

The audit was conducted in accordance with the rules of the association

I am satisfied that proper accounting records and other records have been kept by the association as required by the Association’s constitution.

Basis of Accounting

Without modifying my opinion, I draw attention to note 1 to the financial report, which describes the basis of accounting.

The financial report has been prepared for distribution to members for the purpose of fulfilling the committee’s financial reporting requirements under the Association’s constitution.

As a result, the financial report may not be suitable for any other purpose.

John Beard Registered Company Auditor Certified Trust Account Examiner 22 Hensman St LATHAM. 2615.

Date Signed

hn Beard Registered Company Auditorrtified Trust Account Examiner Hensman St

THAM. 2615.

te Signed

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Financial Statements

COUNCIL OF AUSTRALIAN UNIVERSITY DIRECTORS OF INFORMATION TECHNOLOGY

ABN 82 891 684 903

INCOME STATEMENT FOR THE YEAR ENDED 31

DECEMBER 2010

2010 2009

$ $

INCOME

CAUDIT subscriptions 636,893 135,844

Bank Interest 25,626 18,036

Showcase and Study Tours 91,712 33,153

Meetings and Vendor Days 62,556 53,326

EDUCAUSE Australasia 124,639 231,655

Universities Australia - 12,000

TOTAL INCOME 941,426 484,014

EXPENSES

Staff expenses 451,791 379,192

Projects and Activities 244,473 137,533

General Operating Expenses 86,399 24,667

Meeting Expenses 114,601 89,586

EDUCAUSE Australasia 126,868 108,865

DWU donation 4,629 -

Subscriptions – Ovum - 101,280

Subscriptions - AusCERT - 122,596

TOTAL EXPENSES 1,028,761 963,719

NET SURPLUS (DEFICIT) (87,335) (479,705)

This Income Statement should be read in conjunction with the accompanying notes to the accounts.

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STATEMENT OF FINANCIAL POSITION AS AT 31

DECEMBER 2010

2010 2009

$ $

ASSETS

Current Assets Bank - Operating a/c 606,897 106,762

Term Deposit 20,000 20,000

Bank – EDUC saver a/c 311,260 328,459

Bank – saver a/c 133,274 712,005

Sundry Debtors 419,748 282,851

Prepayments 33,606 12,028

Total Current Assets 1,524,785 1,462,105

Non Current Assets - -

Total Non Current Assets - -

TOTAL ASSETS 1,524,785 1,462,105

LIABILITIES & EQUITY

Current Liabilities

Payables 184,901 58,51 9

GST liability 36,552 56,334

Prepaid Income 802,366 758,951

Total Current Liabilities 1,023,819 873,804

TOTAL LIABILITIES 1,023,819 873,804

NET ASSETS 500,966 588,301

MEMBERS FUNDS

Retained Earnings 500,966 588,301

TOTAL MEMBERS FUNDS 500,966 588,301

This statement of financial position should be read in conjunction with the accompanying notes to the accounts.

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STATEMENT OF CHANGES IN EQUITY FOR THE YEAR

ENDED 31 DECEMBER 2010

Retained Earnings Total $ $

Balance at 31 December 2008 1,068,006 1,068,006

Net surplus (deficit) (479,705) (479,705)

Transfers - -

Balance at 31 December 2009 588,301 588,301

Net surplus (deficit) (87,335) (87,335)

Transfers - -

Balance at 31 December 2010 500,966 500,966

This statement of changes in equity should be read in conjunction with the accompanying notes to the accounts.

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NOTES TO AND FORMING PART OF THE ACCOUNTS FOR

THE YEAR ENDED 31 DECEMBER 2010

NOTE 1 STATEMENT OF ACCOUNTING POLICIES

The financial report is a special purpose financial report prepared in order to satisfy the financial reporting requirements of the constitution.

The Committee has determined that the Association is not a reporting entity.

The financial report has been prepared in accordance with the following Australian Accounting Standards:

AASB 1048 Interpretation and Application of Standards

AASB 1031 Materiality

AASB 110 Events After Balance Sheet Date

No other Australian Accounting Standards or other Authoritative Pronouncements of the Australian Accounting Standards Board have been applied.

The financial report is prepared on an accruals basis and is based on historical costs and does not take into account changing money values or, except where stated, current valuations of non-current assets. Cost is based on the fair values of the consideration give in exchange for assets.

The accounting policies have been consistently applied, unless otherwise stated.

NOTE 1:STATEMENT OF ACCOUNTING POLICIES

Basis of Preparation

The following is a summary of the material accounting policies adopted by the Association in the preparation of the financial report.

a. Income Tax:

The income of the Association is exempt from income tax under Division 50-5 of Income Tax Assessment Act 1997

b. Income In Advance

Income received for subscriptions from members and events which will occur in relation to the subsequent financial year are treated as income in advance

c. Income

Interest revenue is recognised on a proportional basis taking into account the interest rates applicable to the financial assets.

d. Goods & Services Tax

Revenues, expenses and assets are recognised net of the amount of GST, except where the amount of GST incurred is not recoverable from the Aus-tralian Taxation Office. In these circumstances the GST is recognised as part of the cost of acquisition of the asset or as part of an item of the expense. Receivables and payables in the Statement of Financial Position are shown inclusive of GST.

e. Comparative Figures

When required by Accounting Standards, comparative figures have been adjusted to conform to changes in presentation for the current financial year.

f. Critical Accounting Estimates and Judgments

The committee members evaluate estimates and judgments incorporated into the financial report based on historical knowledge and best available current information. Estimates assume a reasonable expectation of future events and are based on current trends and economic data, obtained both externally and within the Association.

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NOTE 2: ASSOCIATION DETAILS

The Council of Australian University Directors of Information Technology is an unincorporated association.

The principle place of business of the association is Building 9, Banks Street, Yarralumla ACT 2600.

NOTE 3: Events subsequent to reporting date

Since the end of the financial year there have been no material post balance date events that could affect the financial position and performance of the Association except as follows:

The Council of Australian University Directors of Information Technology (unincorporated association) net assets and activities were transferred to The Council of Australian University Directors of Information Technology (NSW incorporated association) in 2011.

The Council of Australian University Directors of Information Technology (unincorporated association) will be closed down in 2011.

The financial report was authorised for issue on the date the Committee Report was signed and dated.

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