CHAPTER 13

Overview of

Organization

Development

Chapter 13 Overview of Organization Development

Chapter Outline

• Introduction• Views of OD • Definitions of Selected Organization Development Terms • The General Organization Development Process • Action Research: Problem Solving Method• Organization Development Process Model• Organization Development for Performance System • Conclusion• Reflection Questions   

Views of OD

• Definitions of OD and the Dependent Variable • Taxonomy of Performance• Early Change Models • Whole System Change

Figure 13.2

Ten Key Dependent Variables From Definitions of Organization Development

• Facilitate Learning and Development• Improve Problem Solving• Advance Organizational Renewal• Strengthen System and Process Improvement• Increase Effectiveness• Enhance Profitability and Competitiveness• Ensure Health and Well-being of Organizations and Employees• Initiate and/or Manage Change• Support Adaptation to Change• Engage Organization Culture Change

Source: Egan, 2000

TheGeneral OrganizationDevelopmentProcess

1. Analyze/contract2. Diagnose/feedback3. Plan/develop4. Implement5. Evaulate/institutionalize

Action Research: Problem Solving Method

Organization Development Process Model

Organization Development for Performance System

Chapter 13Reflection Questions

1. How would you define OD and its relationship to HRD?2. What are the unique aspects of the OD component of HRD? 3. What is the role of the OD consultant in the OD process?4. Which OD model (AL, ODP, or ODPS) are you most attracted to? Explain why. 5. How does OD help with the organizational challenge of managing the system and the challenge of changing

the system?6. Discuss the personal attributes that you believe would help in facilitating OD projects and those that could hinder.