chapter 3 conflict in the workplace powerpoint

8/19/2019 Chapter 3 Conflict in the Workplace Powerpoint

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CHAP 3: CONFLICT IN

THE WORKPLACE1. WHAT ARE INDUSTRIAL RELATIONS

This is the term used to describe the

relatios bet!ee the maa"emet o# a#irm ad its em$lo%ers&' I# Idustrial relatios are "ood

em$lo%ees !ill be !ell moti(ated ad as aresult morale ad $roducti(it% !ill be hi"h&

' I# idustrial relatios are $oor em$lo%ees!ill be a lot less moti(ated ad $roducti(it%lo! !ith a hi"h labor turo(er&


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)& What is a trade uio*Is a bod% re$reseti" em$lo%ee+s (ie!s !ith their em$lo%ers*

,io members elect a sho$ ste!ard to re$reset them ie"otiatios !ith the em$lo%ers&

Reasons for joining a trade union

-& Icreased bar"aii" $o!er . oe (oice as a re$resetati(e

)& Ha(i" a s/illed e"otiator o behal# o# em$lo%ees

3& 0reater 1ob securit% i# the uio is $o!er#ul

2& Hi"her stadard o# li(i" #or members


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3. What auses industria!

dis"utes# Pa% dis$utes

Wor/i" coditios ,#air dismissals Promotio

Poor idustrial relatios Itroductio to e! techolo"% iscrimiatio


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2& What actio ca the

em$lo%ee4em$lo%er ta/e ia idustrial co#lict*0etti" Le"al A$$ro(al

5e#ore or"aisi" a stri/e or a% other #ormo# idustrial actio a trade uio must#ollo! the rules set out i the IdustrialRelatios Act -667& This states that

$a union annot organise a stri%e or an&other industria! ation 'ithout getting(e()ers (ajorit& a""ro*a!+


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Official disputes are ones which have receivedthe approval of workers in a secret ballot and are

confirmed by the ICTU. The union must them decidethe type, the timing of the industrial action.

Unofficial disputes have no ICTU or unionapproval.

A wildcat or lightning strike is an unofficialdispute where no advance notice is given tomanagement


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ecidi" o the actio to ta/e

-8 To/e sto$$a"es i(ol(e em$lo%ees sto$$i"!or/ #or a short $eriod o# time to demostratetheir #eeli" to maa"emet

)8 Wor/ to rule is !here em$lo%ees re#use to

uderta/e a% !or/ outside the terms o# theirem$lo%met cotract38 A "o slo! occurs !he em$lo%ees carr% out the

miimum amout o# !or/ the% ca "et a!a% !ith!ithout 1eo$ardisi" their basic $a%

28 All out stri/e meas em$lo%ees sto$ !or/i" adlea(e the $remises


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98 Pic/eti" i(ol(es !al/i" u$ ad do!outside the !or/ $lace idicati" a stri/e isi $rocessFeb )776 . $ublic sector !or/ers i Irelad$ic/eti" outside their em$lo%ers $remises


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Ho! ca a em$lo%er res$od to

stri/e ome em$lo%ers ma% attem$t a loc/ out to

brea/ the stri/e& This ca occur !he aem$lo%er loc/s out or sus$eds em$lo%eesduri" a idustrial dis$ute& This is see astr%i" to brea/ the stri/ers morale&A more reasoable a$$roach is to starte"otiati" a settlemet !ith those i(ol(ed&

This ma% result i tal/s bet!ee em$lo%eesuios ad em$lo%ers& I# uresol(ed it ma% leadto hel$ #rom the LRC or #aili" that the LabourCourt


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What are the onse,uenes ofindustria! re!ations onf!it

for a )usiness

Idustrial relatios co#lict ca a##ect

the busiess i the #ollo!i" !a%&-& Reduced $roducti(it%; icreased costs

)& Loss o# $ro#its

3& ama"e to $ublic ima"e2& i##icult% i recruiti" < /ee$i" sta##

9& Wasted time ad eer"%


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-. Ho' an industria! re!ations onf!it)et'een e("!o&eese("!o&ers an )e

reso!*ed

Internal Solutions

. Take the complaint to the union shop steward

!. The union shop steward will follow the grievance procedure agreed with the employer

". If no union, agreed employees should talk directly to

manager responsible or to the #$ manager


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Help from the LRC

4. Agreement of both sides, the matter is taken to the%$C which provides the following conflict resolutionservices.

Conciliation services &for group conflict resolution'$ights Officer (ervice &for individual conflictresolution'


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/etting He!" 0ro( the LAOUR 2OURT

9& This is see as the last resort #or idustrialdis$utes& It $ro(ides a AR5ITRATION

ER=ICE #or "rou$ co#lict resolutio&


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3. E,ua!it& ser*ies @ the LRC $ro(ides eualit% o##icersi i(esti"ati" dis$utes uder Em$lo%met Act >-66B8&

It relates to issues o discrimiatio i the !or/$lace&Whe i(esti"ati" the% ca eter $remises ad see/records the% eed&

4. Rights o((issioner ser*ie . loo/s ito dis$utesi(ol(i" idi(idual !or/ers or small "rou$s o# !or/erscoceri" u#air dismissals or materit% lea(e etc& a%recommedatios o# the ri"hts commissioer ca bea$$ealed to i the Labour Court&


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-& The LRC assists 5oint La)our 2o((ittees 65L27and 5oint Industria! 2ouni!s 65I27. The LC is a

bod% set u$ b% the labour court to i(esti"aterates o# $a%; !or/ coditios #or !or/ers that ha(eo uio& A IC is a (olutar% bod% set u$ to sol(edis$utes that ma% arise i a $articular idustr%&

. The Industria! Re!ations Ad*isor& Ser*ie o##ersad(ice to em$lo%ers ad uios o idustrialrelatios matters& It also hel$s #irms touderstad the root o# the $roblems that causeco#lict&


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8.The La)our 2ourt

)

The La)our 2ourt is a ourt of !ast resort in industria! dis"utes9

0untions of the La)our 2ourt 17To resol(e dis$utes that the LRC #eel that the% caot sort out )8To resol(e a% co#lict that LRC #eel the% caot i(esti"ate

38 To resol(e dis$utes that are re#erred to b% miister o#em$lo%met 4eter$rise

28To resol(e dis$utes o# eDce$tioal circumstaces

2ourt of a""ea!The labour court hears a$$eals a"aist recommedatios o# eualit%

o##icers uder the Em$lo%met Act >-66B8&

5oint !a)our o((ittees 65L27 and E("!o&(ent Regu!ations OrderThe labour court establishes LC+s < em$lo%met re"ulatio orders

#ollo!i" the recommedatios o# the LC&


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B&What is the role o# the>EEA8 em$lo%met eualit%

a"ec% The em$lo%met a"ec% acts to elimiate a"aist

a% discrimiatio bet!ee the treatmet o#em$lo%ees i the !or/$lace&

' It !as established i associatio !ith theEm$lo%met Eualit% Act -6&

' It is res$osible #or esuri" that the em$lo%meteualit% le"islatio is obe%ed b% em$lo%ers

' This le"islatio states that it is ille"al todiscrimiate o the "rouds o# reli"io; seD ormarital status&


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Gai ser(ices o# the EEA

-& Ad(ises em$lo%ers o theirres$osibilities ad em$lo%ees o their

ri"hts re"ardi" eualit% issues&)& Goitors the eualit% le"islatio to esure

it is bei" $ro$erl% im$lemeted&

3& I(esti"ates com$laits coceri" a%discrimiatio a"aist idi(idualem$lo%ees& This !or/ is doe b% eualit%o##icers&


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;. Ro!e of the 6EAT7

E("!o&(ent A""ea! Tri)una! The EAT is res$osible #or esuri" that

#irms obe% the ,#air ismissals Act -6@

63& It i(esti"ates a% dis$utes bet!eeem$lo%ees4em$lo%ers coceri" sac/i"s;redudac%&

Note: Com$esatio must be $aid toem$lo%ees u$ to a maDimum o# t!o %ears i#a #irm is "uilt% o# u#air dismissals


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10. How Industrial Relations are

conducted at national level(ince *+ national agreements have been negotiated

between the social partners every three years.

The social partners include- /overnment representatives

0mployers representatives 1 I20C

0mployees representatives 1 ICTU

)armers 1 I)A

Community Organisations


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Examples of social partnership

agreements 3rogramme for national recovery &34$'

&*+ onwards'

3artnership !555 which covered the years

from ** 1 !555

3rogramme for prosperity 6 fairness &33)'

Towards !57 &partnership agreement we

are currently in'

chapter 3 conflict in the workplace powerpoint

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