The legal, technical and professional implications of Cloud

Services in the library:

A WorldCafé Conversation.

By Jim De Wolf. VP Publishing Americas

Our Cafe Conversation

Our workshop will :

• present some simple guidelines for enjoying the cafe (10 mins)• Provide an overview of our topic for today (20 mins)• Start the first round of conversation (20 mins)• Start the second round of conversation (20 mins)• Start the third round of conversation (20 mins)• Come together for a Group Conversation (20 mins)

What is a Cafe Conversation?

Café Conversations are a method for creating a living network of collaborative dialogue around questions that matter in service of the real work.

Cafés in business have been named in many ways to meet specific goals, including• Creative Cafés, • Knowledge Cafés, • Strategy Cafés,• Leadership Cafés, • Marketing Cafés, and • Product Development Cafés.

How does the Café Conversation work?

The workshop is not a lecture or tutorial. Most of the workshop centres on the conversation that takes place at the tables between your and your peers - and perhaps later at the bar!

If you are a Table Host, what do I do?• Remind people at your table to jot down key connections, ideas, discoveries, and deeper questions as they emerge.• Remain at the table when others leave and welcome travellers from other tables.• Share key insights from the prior conversation so others can link and build using ideas from their respective tables .

How does the Café Conversation work?

The workshop is not a lecture or tutorial. Most of the workshop centres on the conversation that takes place at the tables between your and your peers - and perhaps later at the bar!

If you are a Table visitor/participant, what do I do?

• Focus on what matters • Contribute your thinking• Speak your mind and your heart• Listen to understand• Link and connect ideas• Listen together for insights and deeper questions• Play, doodle, draw – but don’t feel compelled to record everything!• HAVE FUN!

Cloud Servicesin the library

Defining Clouds is hard.

What is a ‘Cloud service’

The US National Institute of Standards and Technology says that to be considered a ‘cloud service’ the service must :

• Be on-demand and self-service• Provide resource pooling• Be capable of rapid elasticity

http://csrc.nist.gov/groups/SNS/cloud-computing/

The Cloud Computing Manifesto Principles

– User centric– Philanthropic– Openness– Transparency– Interoperability– Representation– Discrimination– Evolution– Balance– Security

www.opencloudmanifesto.org

Cloud spotting

• Software as a Service (SaaS)• Platform as a Service (PaaS)• Infrastructure as a Service (IaaS)

Examples of Cloud Based Discovery Services (SaaS).

Examples of Cloud Services (PaaS).

Ownership. We must also define where the Cloud is located

Source: Sam Charrington. http://cloudpulseblog.com/2009/08/amazon-vpc-pees-in-pool-not-just-on-fire-hydrant/cloud-ownership-vs-isolation

Cloud Servicesin the library

Gartner ‘Hype Cycle’

Opportunities?• Greater collaboration between organisations – resource

sharing and cooperation in delivery of local services and content collections (ILL)

• Relief from the burden of technology management, installation and upgrades

• Cost savings in difficult economic times

• As a Device and Platform neutral service libraries can reach out to social and mobile more efficiently

Threats?• Uncertain definitions of Cloud services and types• Privacy and privacy laws in different countries• Contractual and Jurisdictional issues – Overseas legislation to

be considered• Risk and Non-performance requires Service

Level Agreements (which may be complex)• Interoperability between systems• Staff – new skills needed to manage SLAs

Question 1.

Discovery. How will Cloud

Services affect the discovery of library

holdings?

Collaboration.How might Cloud

services help libraries to collaborate?

Question 2.

Publishing and Publishers.

How will Cloud services affect

the scholarly publishing

process?

Question 3.

Your Plans.What will you do

with Cloud Services in your

library?

Question 4.

References & Further Reading• Cloud Computing and the Power to Choose

© 2010 Rob Bristow, Ted Dodds, Richard Northam, and Leo Plugge EDUCAUSE Review, vol. 45, no. 3 (May/June 2010): 14-31

• Cloud Computing for Library Services (http://surferblue.wordpress.com/2010/06/26/cloud-computing-for-library-services/)

• Using Cloud Services for Library IT Infrastructure (http://journal.code4lib.org/articles/2510)• Provisioning Above-Campus IT Services: Supply and Demand

© 2009 Brad Wheeler and Shelton Waggener. (http://creativecommons.org/licenses/by/3.0/).EDUCAUSE Review, vol. 44, no. 6 (November/December 2009)

• Fox, R., 2009. Library in the clouds. OCLC Systems & Services, 25(3), 156 - 161. (http://www.emeraldinsight.com/journals.htm?issn=1065-075X&volume=25&issue=3&articleid=1810662&show=html)

• Cloud Computing and Libraries http://www.slideshare.net/BrewinLibrarian/cloud-computing-and-libraries-1696659

• Coyne, P., 2010, Envisioning Future Academic Library Services: Initiatives, Ideas and Challenges. • Always on: Libraries in a world of permanent connectivity

by Lorcan DempseyFirst Monday, Volume 14, Number 1 - 5 January 2009http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/viewArticle/2291/2070

Thank you!