citizen’s / client’s charter - 2018 · 2018-04-09 · education, citizen’s charter. chapter...

CITIZEN’S / CLIENT’S CHARTER - 2018

Citizen’s Charter

CONTENTS

Chapter Subject Page No

1 Introduction and Objectives 3

2 Welfare Schemes / Programmes 4

3 Welfare of Differently abled persons 6

4 Schemes of Social Defence 16

5 Integrated Child Protection Schemes 24

6 Welfare of Backward Classes & Minorities 33

7 List of Acts and Rules Governing Social Welfare

Schemes

43

8 Right to Information Act, 2005 43

9 Public Grievance System 44

Directorate of Social Welfare 1

Citizen’s Charter

2

ORGANISATION CHART

DDRC

Assistant Director

Observation Home &

Special School

DEPUTY DIRECTOR

Differently Abled

Persons Section

SAO

Head of Office

Superintendent

(Establishment) JAO

Accounts

FIELD OFFICER

Social Defence &

NGO

KARAIKAL

Asst. Director

Social Welfare

Department

MAHE

Welfare Officer

Social Welfare Sub

Office

YANAM

Welfare Officer

Social Welfare Sub Office

Welfare Officer

Govt. Special School for

Differently abled person

Welfare Officer

Home for Differently Abled

person (Orthopedically

challenged children)

Welfare Officer

Home for Aged and Infirm

Welfare Officer

BC Boys Hostel

Welfare Officer

BC Girls Hostel

Welfare Officer

Home for Aged and

Welfare Officer

Home for Differently

Abled Persons (Mentally

Challenged Children)

Welfare Officer

Home for differently abled

person

(visually challenged)

Welfare Officer

Aravanaipu Illam

(Former Beggar Home)

Welfare Officer

Home for Differently

Abled Person

(Orthopedically

Challenged Children)

Assistant Director

Anandha RangaPillai Govt.

Special School for Differently

Abled Persons

STATISTICAL OFFICER

Monitoring &

Evaluation Cell

UTPCPS,

Puducherry

Home for Aged and

Infirm BC Boys Hostel

DCPU,

Karaikal

DCPU

Puducherry

ASSISTANT

DIRECTOR

BC & Minorities

Welfare Officer

BC Girls Hostel,

Kirumambakkam

Welfare Officer

BC Girls hostel,

Kamaraj Nagar

Welfare Officer

BC Boys hostel,

Bahour

BC & Minority

Corporation

BC Commission

PONCARE

Puducherry State social

welfare Board

Assistant

Director

DIRECTOR

RESEARCH OFFICER

Minority Cell

2Directorate of Social Welfare

Citizen’s Charter

CHAPTER-I

INTRODUCTION

Citizen’s Charter is a document, which represents a systematic effort to

focus on the commitment of the Department/Organisation towards its

Citizen’s/Client’s in respect of standard of services, information, choice &

consultation, non-discrimination & accessibility, grievances redress, courtesy

and value for money.

The Citizen’s Charter – 2018 is released with a view to make the public

aware of various welfare schemes implemented by the Directorate of Social

Welfare, the eligibility condition and the ways and means to get their

grievances redressed. The information contained in this Citizen’s Charter can

enable the users to become a beneficiary under the appropriate schemes,

subject to fulfilling the eligibility conditions. The concept of Citizen’s Charter

protects the transit between the service provider and its users.

OBJECTIVES

The objectives of the Charter are:

to bind bridge between Citizen and Administration and to streamline

administration in tune with the needs of citizens.

to empower the citizen in relation to public service delivery.

to improve the quality of public service for the people of the U.T of

Puducherry.


Citizen’s Charter

CHAPTER – II

WELFARE SCHEMES/PROGRAMMES

The Directorate of Social Welfare is implementing various welfare

schemes/programmes focusing on Differently Abled person, Aged people,

Vulnerable person, Children, Senior citizen, etc. It also implementing and monitoring

various social legislation for the Care, Welfare and Protection of children, Differently

Abled person, Vulnerable person, Senior citizen etc are detailed in Chapter -XII.

The Head of Sections implementing the Welfare schemes of the

Directorate and the categories of population served by them are indicated below:

Sl.

No

Head of Section & Grievance Officer

Category served Types of assistance Contact No.

1 The Deputy Director, Differently Abled Monthly Assistance, 0413 -Differently Abled person Marriage Assistance, 2205871, Section, DSW, Puducherry.

Vocational Training Assistance, Travel allowances, free rice, Tricycle(Motorized), Scholarship, Free Saree & Dhoties, Prosthetic appliances, Funeral Expenses, etc.,

2205872

2 The Field Officer, Children, Aged Shelter , food, clothing, 0413 -Social Defence Person, destitute education, medical aid, 2205871, Section, DSW, Puducherry.

and abandoned person

etc., 2205872

3 The Field Officer, Children in need of Shelter , food, clothing, 0413 -ICPS, DSW, care and education, medical aid, 2205871, Puducherry. protection.

Children in conflict and contact with law.

etc., 2205872

4 The Assistant Director, Social Welfare Department, Karaikal

Differently Abled person, Children, Aged Person, destitute and abandoned person

Shelter , food, clothing, education, medical aid, etc., Scholarship, Education loan, Term Loan, Various assistance to Differently Abled persons.

04368 -223026

5 The Welfare Officer, Social Welfare Sub Office, Mahe


-do-

0490 -2332370


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6 The Welfare Officer, Social Welfare Sub Office, Yanam


-do-

0884 -2321319

7 The Psychologist, Differently Abled Provision and fitment of 0413 -District Differently Person assisting devices, 2203155, Abled Rehabilitation Centre, Puducherry

follow up/repair of devices, therapeutic services, facilitation of disability certificate, bus pass, arrangement of surgical corrections, awareness for prevention of disability

2275885.

8 The Secretary, Senior Citizen Home, Medical Camps, 0413 -Pondicherry Society Day care-cum- 2245317, for the care of the Aged (PONCARE), Puducherry.

Recreation centre and Physiotherapy

2246318

9 The Secretary, State Social Welfare Board, Puducherry.

For all Family Counselling, rehabilitative and referral services

0413 -2245264

10 The Assistant Director, Directorate for the Welfare of BCs. and Minorities, Puducherry

Backward classes & Minorities

Scholarship to OBC & Minorities student, Hostel for OBC students, Thavil, Nadaswaram, Barber Kit for poor artisans & Awards for Meritorious students & Communal Harmony.

0413 -2247839

11 The Managing Director, Puducherry Backward classes and Minorities Development Corporation Ltd, Puducherry.

Backward Classes and Minorities

Education loan, Term Loan, Micro Finance Loan, Computer Training, IAS Free Coaching

0413 -2202076

12 The Member Secretary, Pondicherry Backward Classes Commission, Puducherry.

Backward Classes Identify backward classes, inclusion/exclusion in the list of OBC / MBC in the U.T. of Puducherry

0413 -2212428

The welfare schemes implemented by this Directorate through the

above Heads are detailed in separate chapters. Application forms for availing

benefits under the schemes are available in the following Government Website:

http://socwelfare.puducherry.gov.in/


http://socwelfare.puducherry.gov.in

Citizen’s Charter

CHAPTER – III

WELFARE OF DIFFERENTLY ABLED PERSONS

3.1. Name of the Scheme : Grant of Financial Assistance to the Differently

abled persons.

Assistance provided : a) 40% to 65% disability : Rs. 1500/- per month

b) 66% to 85% disability : Rs. 2000/-per month

c) 86% to 100 % disability: Rs. 3000/- per month

d) Age from 60 to 79 Years: Rs.2200/- per month

e) Age from 80 Years : Rs. 3300/- per month

Eligibility criteria : Ortho: 40% and above

Deaf and Dumb: 40% and above

Blind: 40% and above

Mentally retarded: I.Q below 69.

Income Limit : Not exceed Rs. 75,000/- per annum

Other conditions : Should be a resident of the U.T. of

Puducherry (UTP) for 5 years or more.

3.2. Grant of Financial incentive for the marriage of Differently Abled person.

i) Name of the Scheme : Marriage between differently abled and normal

person.

Assistance provided : An incentive of Rs. 25.000/- (i.e.Rs.5,000/- in cash

and Rs. 20,000/- in the form of NSC)

Eligibility criteria : Disability - 40% and above


Age Limit : Bride: above 18 years,

Bridegroom: above 21 years

Other conditions : i) Should be a resident of the UTP for 5 years or

more. ii) Should be the first marriage and the

Marriage should have been registered.

iii) The eligible persons should apply within 120

days after the marriage.


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ii) Name of the Scheme : Grant of Financial incentive for the marriage

between both differently abled persons.

Assistance provided : An incentive of Rs. 50,000/- (i.e.Rs.20,000/- in

cash and Rs. 30,000/- in the form of NSC)



Age Limit : Bride: above 18 years

Bridegroom: above 21 years


more. ii) Should be the first marriage and the

Marriage should have been registered.

iii) The eligible persons should apply within 120

days after the marriage.

3.3. Name of the Scheme : Grant of 50% claiming of fuel cost

Assistance provided : 50% of the cost of fuel subject to a maximum of

15 litres per month for vehicle upto 2 H.P and

25 litres per month for Vehicle above 2 H.P.

Eligibility criteria : Ortho-40% and above

Income Limit : Not to exceed Rs. 75,000/- per annum


more. ii) Should produce bills and certificates as

prescribed by the department once in three

months with the applicant’s signature and the

signature of the agency where the petrol/diesel is

purchased. iii) The vehicle should be registered

with his/ her name. Also, he/she should posses a

valid driving license. iv) The distance between the

residence and the duty point should be above 6

kilometers. v) Should not be in receipt of transport

allowance for conveyance from the Department or

from any other source.


Citizen’s Charter

3.4. Name of the Scheme : Grant of stipend to the differently abled

trainees of the vocational training institutes

Assistance provided : An amount of Rs.1000/-per month is paid to

the trainee


Other conditions : i) Should be a resident of the UTP for five years or

more.

ii) The applicant should have undertaken a full time

vocational training course in any training centre

run by the Central/State Govt./Local body or any

voluntary organization recognized by Central/State

Govt.

3.5. Name of the Scheme : Payment of Transport Allowance to

Differently Abled Persons

Assistance provided : An amount of Rs. 100/- per month



Other conditions : i) Should be a resident of UTP for 5 years or more.

ii) Should not be in receipt of any other financial

assistance for conveyance purpose from the

department or from any other source.

3.6. Name of the Scheme : Grant of Financial Incentive for the benefit of

the Eye Donors

Assistance provided : An amount Rs. 5,000/- per eye to the near

relatives of the Eye donor

Eligibility criteria : i) The applicant must be a near relative of the eye

Donor.

ii) Should apply within 90 days after the eye

transplantation.

Age Limit : 18 years and above

Other conditions : Should be a resident of UTP for 5 years or more.


Citizen’s Charter

3.7. Name of the Scheme : Free distribution of Rice to Differently abled

persons

Assistance provided : 15 kgs of Rice per month

Eligibility criteria : Differently Abled Pension Beneficiaries

Income Limit : Not exceed Rs. 75,000/- per month


ii) Should be a recipient of the payment of monthly

financial assistance from Directorate of Social

Welfare.

3.8. Name of the Scheme : Free supply of invalid carriages (Motorized

Tri-cycle) to the Differently abled persons

Assistance provided : Invalid carriages (Motorised Tricycles) at free of

cost

Eligibility criteria : Locomotor disability affecting lower limbs to a

degree not less than 65%

Income Limit : Not to exceed Rs. 75,000/- per month


ii) The applicant should be certified by the medical

authority that he/she is fit for operating motorized

Tri-cycle. iii) Should not be in receipt of transport

allowance for conveyance from the department or

any other source. iv)The applicant should be in

gainful employment or pursuing higher studies.

3.9. Name of the Scheme: Scholarship for differently abled persons

(State)

Assistance provided : I – V std –Rs.1000/- per year VI – VIII std–Rs.2000/- per year IX – XII std – Rs.3400/- per year U.G Course – Rs.5000/- per year PG/Professional course – Rs.6800/- per year.



Citizen’s Charter



3.10. Name of the Scheme: Pre-matric Scholarship (CSS)

Assistance provided : Scholarship of Rs.3500/- per year for Day scholars

and Rs. 6000/- per year for Hostellers


Income Limit : Not to exceed Rs. 2,00,000/- per month

3.11. Name of the Scheme: Post-matric Scholarship (CSS)

Assistance provided : a) Group – I (Professional Course) Scholarship of Rs.550/- per month for Day

scholars and Rs. 1200/- per month for Hostellers

b) Group – II (Professional Course) Scholarship of Rs.530/- per month for Day


a) Group – III (Degree Course) Scholarship of Rs.500/- per month for Day


b) Group – IV (Std 11 &12, ITIs & Diploma Courses)

Scholarship of Rs.400/- per month for Day



Income Limit : Not to exceed Rs. 2,50,000/- per month

3.12. Name of the Scheme: Free supply of sarees and dhothies to the

differently abled persons

Assistance provided : Sarees and dhothies during Deepavali/local

regional festivals at free of cost.





Citizen’s Charter


3.13. Name of the Scheme: Extension of free bus pass to the differently

abled persons

Assistance provided : Free bus pass to all differently abled persons

within the region of Puducherry.



Other Conditions : Should be a resident of UTP for 5 years or more.

3.14. Name of the Scheme: Grant of State Award to the differently abled

person

Assistance provided : a) Outstanding differently abled Govt. / Private

Employee-Rs.10,000/-

b) Outstanding differently abled Self- employed

persons-Rs.10,000/-

c) Individual serving for the cause of the differently

abled – Rs.15,000/-d) Institutions serving for the cause of the

differently abled – Rs.25,000/-(subject to financial selection by the State level Committee)

e) Government Employer - Citation with Shield.

f) Private Employer - Citation with Shield.




3.15. Name of the Scheme: Free supply of Prosthetic Appliances to the

differently abled persons

Assistance provided : Free supply of prosthetic appliances like calipers

crutches, wheel chairs, tricycle, Hearing aids,

spectacles/low vision aids etc., on the advise of

the specialist Medical officers concerned who are

attached to the Govt. General Hospital,

Puducherry/ Karaikal/ Mahe and Yanam.


Citizen’s Charter




3.16. Name of the Scheme: Annual Tour to the differently abled persons

Assistance provided : Free tour to various places yearly once (subject to

selection).

Eligibility criteria : Disability - 40% and above.

Income Limit : Not to exceed Rs. 75,000/- per month.

Age Limit : 18 to 50 years

Other conditions : i) Should be a resident of UTP for 5 years or

more. ii) The applicant should not have performed

a tour for the past 10 years. iii) The applicant

should not be affected by any contagious

diseases. iv) Drugs and alcoholic are prohibited.

3.17. Name of the Scheme: Cash Award to the meritorious Differently

abled persons (Visually Challenged Students)

obtaining first three ranks at the State level in

the SSLC examination.

Assistance provided : Cash award of Rs.20, 000/-, Rs.15, 000/- &

Rs.10, 000/- to the first, second, and third rank

holders respectively.



more. ii) The applicant should have studied in

Tamil medium. iii) The applicant should have

passed the qualifying SSLC Examination.

3.18. Name of the Scheme: Perunthalaivar Karma Veerar Kamarajar

Scheme of Financial Assistance towards

funeral expenses of the Differently Abled

persons.


Citizen’s Charter

Assistance provided : On the death of a differently abled persons,

financial Assistance of Rs.5,000/- paid towards

the funeral expenses of the deceased pensioner.



more. ii) The application should be submitted

within 30 days from the date of death of the

differently abled person.

iii). Son / daughter / spouse or any other close relative under whose care and maintenance of the deceased differently abled persons was living at the time of his / her death.

3.19. Name of the Scheme: Issue of National Identity card to the differently

abled persons.

Assistance provided : Issuance of National Identity card to the differently

abled persons, in multipurpose.



3.20. Name of the Scheme: Reimbursement of educational expenses to the

differently abled students who are studying

special higher educational courses in inside or

outside the U.T. of puducherry.

Assistance provided : Reimbursement of entire fee from 1st Year

onwards.


Income Limit : The annual income should not be more than

Rs. 2,00,000/-

Other conditions : i). Should be a resident of UTP for 5 years or

more. ii). Full time course from Govt. recognized

institutions.


Citizen’s Charter

3.21. Awareness Programme on prevention and early detection of disabilities.

Assistance provided : a) Awareness about various causes of Disabilities

and the steps to be taken to control the disability.

b) Lectures from specialized doctors.

c) The participants will be provided with kit

materials, lunch and travelling Allowance.

Age Limit : From Adolescence

Other conditions : Gender: Female (Anganwadi Workers, Pregnant

women, Lactating Mothers, Self Help Group

Women and Adolescent Girls).

3.22. National Programme for Rehabilitation of persons with Disabilities (CSS).

i. Grant-in-aid for the construction of barrier free environment in Educational Institutions.

ii. Grant-in-aid to District Differently Abled Rehabilitation Centre (DDARC).

Objective : (i) Survey & identification of persons with disabilities through camp approach. (ii) Awareness Generation for encouraging and

enhancing prevention of disabilities, early

detection and intervention etc. (iii) Early

Intervention.(iv) Assessment of need of assistive

devices, provision/fitment of assistive devices,

follow up/repair of assistive devices.

(v) Therapeutic Services e.g. Physiotherapy,

Occupational Therapy, Speech Therapy etc.

(vi) Facilitation of disability certificate, bus passes

and other concession/facilities for persons with

disabilities.(vii) Referral and arrangement of

surgical correction through Govt. & Charitable

institutes.

Service Provider : To Provide Psycho Social Care and Guidance to

the Differently Abled Persons.

Assistance provided : (i) Actual fitment of assistive devices would be one

of the major activities of District Centre.

(ii) The district centre should provide for repair

services, adjustment and follow-up of assistive

devices. (iii) A nominal charge for repair of


Citizen’s Charter

assistive devices should be charged, which can be

different for different devices and types of repair.

(iv) Persons with disabilities, who are provided

assistive devices, should be categorically informed

of the follow up/repair/training services available at

the district centres. (v) Persons with Disabilities

may also be provided training for effective &

correct use of assistive devices and therapeutical

services. They may also be given instructions in

local language in the form of a pamphlet having

sketches/pictures for use and upkeep of the

device(s).

Eligibility criteria : Should be a Differently abled Person.

3.23. Grant-in-aid to Puducherry Corporation for Women & Differently abled persons.

I. Training: Assistance provided: Training imparted to the Differently Abled persons for the

trade computer, Typewriting, Tailoring & Embroidery etc.,

with the stipend of Rs.150/- per student.

Eligibility : should be a differently abled person

Age Limit : 18-35 years

Educational Qualification: SSLC and above for General, +2 and above for

Computer training, 8th and above for Typewriting

Income limit : Annual Income not exceeding Rs.24000/-

II. Loan to the Differently Abled Persons for setting up of business

trade through NHFDC fund.

Loan amount : upto to 5 Lakhs.

Interest rate : i) upto Rs.50,000/- @ 5%, ii) Rs. 50,000 to 5,00,000 @ 6%

Eligibility : Disability - 40% and above

Income limit : i) For urban – below RS.1,00,000/- ,ii) For rural – below 80,000/-

Age : 18 to 55 years


Citizen’s Charter

CHAPTER – IV

SCHEMES OF SOCIAL DEFENCE

4.1. Name of the Scheme: Free distribution of Blankets and Chappals to

Senior Citizens.

Assistance provided : One blanket and one pair chappals at free of cost

Eligibility criteria : Should be a resident of Puducherry

Age Limit : Above 60 years, recipient of Old Age Pension

4.2. Name of the Scheme: Help Desk for Senior Citizen

Assistance provided : i) Service provided for protection of life and

property of the parents and Senior Citizens as per

the provision guaranteed and recognised under

“Maintenance and Welfare of Parents and

Senior Citizens Act, 2007”.

ii) redressing the grievances of senior citizen.

Residential Homes run by the Government for Aged, Differently

Abled, Children in contact and conflict with law and Vulnerable

person.

4.3. Name of the Scheme: Home for the Aged and Infirm

Assistance provided : The aged inmates of these Homes are provided

with free food, shelter, medical facilities and in-

door entertainments such as Television, Radio,

Books etc. Four sets of clothes are provided to

them every year. Rs.5/- per day is given to them

daily as pocket money. Annual Tour to places of

interest is conducted subject to their health

conditions. Annual day function is also celebrated

. The inmates can continue to stay in the Home till

the end of their life. The last rites of the inmates

are also carried out by the Government at free of

cost.


Citizen’s Charter

Eligibility criteria : i) The aged persons who have no one to look after

them.

ii) The applicants are admitted in the Homes based

on the Certificates issued by the Medical

Superintendents (Govt. Hospital) and the Welfare

Officer of the Social Welfare Department.

iii) Persons suffering from communicable disease

or mental illness are not admitted in the Home.

Age Limit : Above 60 years

4.4. Name of the Scheme : Aravanaippu Illam

Assistance provided : i) The inmates are provided with free shelter and

food. ii) Free supply of 4 sets of Dresses and

other daily living needs. iii) Free medical treatment

(referred to nearby PHC). iv) Training is imparted

to them in Korai & Coir mat weaving.

v) Labour charges of Rs.20 /- per mat are paid to

them for the work of mat weaving as and when

carried out by them. vi) Rs.5/- per day is also

given to them as daily pocket money.

vii) Recreation like Radio, T.V. Library are also

provided besides local trips to places of interest

and temples. viii) Annual Tour is also conducted

to places of interest. ix) Annual Day is conducted

every year in order to exhibit their talents and for

prize distribution.

Eligibility criteria : Persons who are lacking basic needs & proper

care in society and should not have any

communicable diseases.

4.5. Name of the Scheme : Home for Visually challenged Person

Assistance provided : i) Free food and shelter to all inmates.

ii) Free supply of daily living needs to all inmates.

iii) Pocket money of Rs.5/- per day to all inmates.

iv) Vocational Training are given to the inmates

such as Korai & Coir mat weaving, according to

their interest. v) Labour charges of Rs.20 /- per

mat are also paid to them.


Citizen’s Charter

vi) Recreation are also available to the inmates

such as T.V., Radio, musical instrument, besides

local trips to places of interest and temples. vii)

Annual tour is also conducted for the inmates to

places of interest.

Eligibility criteria : i) Persons with total absence of sight.

ii). Visual acquity not exceeding 6/60 or 20/200 in

the better eye with correcting lenses.

iii). Persons with limitation of field of vision sub

standing an angle of 20 degree.

4.6.Name of the Scheme : Home for Mentally Challenged Children.

Assistance provided : i) Free boarding and lodging to all the inmates.

ii) Free supply of four uniform sets to the inmates

per year. iii) Free supply of all daily living needs to

the inmates. iv) Free medical check up to all the

inmates (both paediatrics and pschychiatrics).

v) Annual tour is conducted for the inmates to

places of interest.

vi) Local picnic trips to places of interest.

vii) Annual Day is conducted for prize distribution

to the inmates who are winners in sports events /

cultural programmes.

Non formal Education:

i) To assist and develop them to carry out their day

to day activities with their own interest.

ii) To help them in order to enable them to acquire

habits of discipline, Cleanliness and good health

condition besides training them to help others.

iii) Teaching to acquire skills of drawing, painting,

Yoga and similar extra curricular activities.

Eligibility criteria : Mild Mental Retardedness : I.Q level : 50-70.

Moderate Mental Retardedness: I.Q level :35-49. Severe Mental Retardedness : I.Q level : 20-34. Profound Mental Retardedness: I.Q level-under20. Un-specified Mental Retardedness: Mental efficiency and sub-normality.

Age Limit : Boys who are in the age group of 7 to 17 years.


Citizen’s Charter

4.7. Name of the Scheme : Home for Orthopaedically challenged

Children

Assistance provided : i) Free Boarding and lodging are provided to the

inmates. ii) Necessary medical facilities including

physiotherapy and occupational therapy are given

to the inmates. iii) Free school education to all the

inmates. iv) Annual Tour at free of cost to all the

inmates. v) Free supply of three sets of Uniform

dresses to all the inmates, yearly once.

Eligibility criteria : i) Disability: 40 % and above.

ii) Admissions are made on the basis of the

recommendations of the Medical Board.

Age Limit : Children in the age of 5 to 18 years old.

4.8. Name of the Scheme: Government Special School for the Visually

Handicapped and the Hearing impaired.

Assistance provided : i) Free boarding and lodging facilities to the

admitted Children. ii) Free academic education to

the children admitted within the campus itself apart

from training in vocal /instrumental music by

specially appointed teachers. iii) Free supply of

two sets of uniform dress per year to all the

inmates of the school. iv) Free supply of text

books, note books and education needs.

v) Free supply of daily living needs.

vi) Free supply of brailee books.

vii) Free annual tour for all children admitted.

viii) Free supply of Hearing aids.

Eligibility criteria : i) Children who have completed 5 years of age and

who are visually impaired and hearing impaired

are admitted in 1st standard.

ii) Children residing in Tamil Nadu are also eligible.

Admissions in other classes are made based on

the Transfer Certificate and Medical Certificate

produced by children.

Age Limit : Children who have completed 5 years of age.


Citizen’s Charter

4.9. Name of the Scheme : Observation Home and Special School,

Ariyankuppam

Assistance Provided : i) The juveniles are provided with free boarding

and lodging, medical facility and education.

ii) Recreation like Library, Play materials with

sufficient play ground area (indoor and outdoor)

are made available to the inmates. Once in a year,

various competitions are conducted in sports,

games, drawing, singing, essay writing, etc., The

winners are given prizes during the Annual Day

Celebration. Educational tours to places of

interest are also arranged once in a year.

Eligibility criteria : The children who are in conflict with law are

admitted during the pendency of inquiry period.

Age Limit : Below 18 years

4.10.Name of the Scheme: Children Home, Ariyankuppam.

Assistance provided: : The children are provided with free food, clothing,

shelter, education, Medical care and reintegrate

them into main stream society by providing proper

education and training as ordered by the Child

Welfare Committee (CWC).

Eligibility criteria : The children who are in need of care

and protection i.e., Semi orphan, Abandoned,

destitute, runaway etc.,


4.11.Name of the Scheme: Special Home, Ariyankuppam.

Assistance provided : i) The children are provided with free food,

clothing, shelter, Medical care and education for

long term rehabilitation as ordered by the Juvenile

Justice Board (JJB).

Eligibility criteria : The children who are in conflict with Law and

contact with Law are admitted as per the order of

the JJB.



Citizen’s Charter

4.12 Name of the Scheme: Grant-in-aid to Non-Governmental

Organisations running residential homes for

` the children, aged, and vulnerable persons

under Social Defence

Assistance

provided : Grant-in-aid paid to NGOs for consolidated expenses of

all recurring items, eg., food, clothing, soap, oil, electricity

and water charges, postage, stationery, education,

vocational training, health, recreation, salary of staff, rent

etc., at Rs.500 per inmate/per month for 12 months,

restricted to 90% of the estimated cost whichever is less.

Eligibility criteria: (i) The NGOs which run residential Homes for orphans,

Destitute and street children, Aged and infirm, Physically and

Mentally disabled persons are eligible for the grant-in-aid from

the Government.

(ii) The NGOs shall be registered under the Societies

Registration Act, 1860 (Act XXI of 1860); or (b) A public trust

registered under any law for the time being in force; or (c) A

charitable company licensed under section 25 of the Companies

Act, 1956.

(iii) It should ordinarily have existed for a period of three years

continuously at the time of application. This condition may be

relaxed by the Government in deserving cases where the

institution could not be run without assistance from the

Government and was started with the sole object of

supplementing the social welfare activities of the Government.

(iv) It should have been licensed by the Department of Social

Welfare under the Women and Children Licensing Rules, 1956.

(v) It should have a properly constituted managing body with

its powers, duties and responsibilities clearly defined and laid

down in writing.

(vi) Its financial position should be sound.

(vii) It should have facilities and resources for running the

residential homes.

(viii) It should be non-sectarian offering services to its

beneficiaries irrespective of religion, caste, colour or creed.

(ix) It should not be run for profit of any individual or a body of

individuals.

(x) It should be free from corrupt practices.


Citizen’s Charter

NGOs receiving Grant-in-Aid from Govt. under Social Defence:

S.No. Type Name And Address of the NGOs

1 Immaculate Joy Home for Mentally Retarded Children, Puducherry – 7

2

Children Home Rainbow Foundation Trust, Puducherry -1

3 Rajiv Gandhi Home for Handicapped, Puducherry

4 Home for Women & Girls

Jwala Home for Mentally Challenged, Puducherry- 4

5 Idhaya Shelther Home for the Destitute, Puducherry – 8

6 Immaculate Heart of Mary's Society, Home for Aged, Puducherrry-7

7 St. Joseph Convent HOSPICE, Puducherry

8 Old age Home Sapthasuram Mudiyore Illam, Karaikal

9 St. Joseph Convent HOSPICE, Karaikal

4.13 GRANT-IN-AID TO PONDICHERRY SOCIETY FOR THE CARE OF THE

AGED (PONCARE)

i. Name of the Scheme : Home for the Aged

Assistance provided : Minimum cost of stay at subsidiary rate of Rs.1200

for the inmates, food (both Veg. and Non-Veg.),

Routine Health check up by Doctors thrice in a

week , providing news papers and Television for

entertainment.

Eligibility criteria : Senior Citizens belonging to U.T of Puducherry.



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ii. Name of the Scheme : Day Care – cum - Recreation Centre and Physiotherapy unit

Assistance provided : Free Physiotherapy given as

advised by the Doctors by Physiotherapist.



iii. Name of the Scheme : Medical Camps (Allopathy and Indian systems

of Medicine)

Assistance provided : Free awareness speech by doctors, free check

up/free Medicine.



4.14 GRANT-IN-AID TO PONDICHERRY STATE SOCIAL WELFARE BOARD

Name of the Scheme : Family Counselling

Assistance provided : Counselling, rehabilitative and referral

services are provided in the centers for the

victims of social problems. Psychological,

Social, Educational and Economical issues

related to individual are also dealt in the

centre.

Eligibility criteria : Anybody can approach the Family

Counselling centre for availing guidance,

suggestions, rehabilitation and referral

services.


Citizen’s Charter

CHAPTER – V

INTEGRATED CHILD PROTECTION SCHEMES

Objective :

To contribute to the improvements in the well being of children in difficult

circumstances, as well as to the reduction of vulnerabilities to situations and actions

that lead to abuse, neglect, exploitation, abandonment and separation of children.

5.1 State Child Protection Society (SCPS)

The service rendered by the SCPS are:

i) To build a protective environment for children in difficult circumstances, Children in

need of Care and Protection and Children in contact and conflict with law in the U.T.

of Puducherry.

ii) Maintain a state level data base of all children in institutional care and family

based non-institutional care.

iii) Contribute to the effective implementation of child protection legislation and

achievement of child protection.

5.2 District Child Protection Unit (DSPU)

The District Child Protection Unit was established at Puducherry and Karaikal

for effective implementation of Integrated Child Protection Schemes.

5.3 Emergency Outreach service through “CHILDLINE”

Objective : To rescue and provide shelter, medical aid, repatriation, psychological support and guidance to Children who are in crisis and need of immediate help.

Service provided : 24 hour emergency phone outreach service provided for Children in need of Care and protection. Producing Children before the CWC for ensuring Care and protection and long term rehabilitation of Children where required.

Contact No : 1098

Childline available Place : PONDICHERRY MULTI PURPOSE SOCIAL SERVICE

SOCIETY(PMSS), No.8, Laporth Street, Puducherry. Ph: 0413 – 2333772


Citizen’s Charter

5.4 Non-Institutional Care Service

i. Name of the Scheme : Sponsorship

Objective : Preventive: To prevent children from becoming destitute / vulnerable, running away, forced into child marriage, forced into child work etc., Sponsorship assistance is provided to a family to enable a child to remain in the family and continue his/her education with a view to provide Child care within the family setting.

Rehabilitative: Children within CCI who are restored to families are provided Sponsorship assistance to encourage parents to fulfill their responsibilities.

Assistance Provide : Rs.2000/- per child per month is released for

education & maintenance purpose.

Eligibility : (i) Children in institutions who can be restored to families (de-institutionalization) (ii) For preventive sponsorship, children in conditions of extreme deprivation based on the "proxy parameters" of - types of residential locality, social deprivation and occupation shall be selected.

Income Limit : Not exceeding Rs. 72,000 per annum

Age Limit : Below 18 Years

ii. Name of the Scheme : Foster Care

Objective : To prevent institutionalisation of Children in difficult circumstances, Foster care is provided whereby a child lives, usually on a temporary basis, with an extended or unrelated family member

Assistance Provided : Rs.2000/- per child per month is provided.

Eligibility : Children who are not legally free for adoption, and whose parents are unable to care for them due to illness, death, desertion by one parent or any other crisis.



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iii. Name of the Scheme : Adoption

Objective : To provide a family for orphaned, abandoned, surrendered, destitute and neglected children.

Assistance Provided : A Child becomes a legitimate Child of a new

referred to as adoption parents with all rights, privileges and responsibilities that are attached to this relationship.

Eligibility : Children who are permanently separated from biological parents because of her/his parents have died or have abandoned or surrendered her/him.


5.5 Institutional Care service:

A. Homes/Institutions run by the NGOs with Government grant-in-aid under ICPS

i. Name of the Scheme : Children Home

Objective : To rehabilitate the destitute Children to live as normal citizens.

Assistance Provided : Food, accommodation, Medical facility and

education, Vocational training / Skill development.

ii. Name of the Scheme : Open Shelter

Objective : To provide an opportunity for the increasing number of vulnerable children in urban areas to be protected from abuse and neglected on the street and provide them access to alternatives..

Assistance Provided : Open school, Vocational & Skill Development

Eligibility : i) Semi Orphan, ii) Destitute, iii) Run away iv) Economically Poor, v) Missing Child

vi) Child Labour, vii) Abused Child

viii) Child Trafficking, ix) School Drop outs.



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iii. Name of the Scheme : Special Home with Specialised needs

Objective : Children are in need of longterm care because of abandonment, death of one or both parents or inability of parents to care for them. Such children are especially vulnerable as they are least likely to have family care alternatives.

Assistance provided : Counselling, Special Education & Vocational Training

Eligibility : Mentally retarded / Physically Challenged / HIV Infected & Affected


iv.Name of the Scheme : Specialised Adoption Agency (SAA)

Objective : Children are in need of longterm care because of abandonment, death of one or both parents or inability of parents to care for them. Such children are especially vulnerable as they are least likely to have family care alternatives.

Assistance Provided : Shelter, Food & Education

Eligibility : i) Orphan, ii) Abandoned, iii) Surrendered

Age Limit : 0 – 5 Years


Citizen’s Charter

NGOs run Homes with Government grant-in-aid under ICPS

S.No Region Categories of Homes

Name & Address of the NGOs

1

Puducherry Children Home

Anbarasi Madhar Sangam Orphange, Maie Ougarpet, Puducherry.

2 Balalayam (ASHI) , Reddiarpalayam, Puducherry.

3 Carunnai Home for the Mentally Challenged, Puducherry.

4 Cluny Padmini Sneha Illam, Mathur Road, Periyakalapet, Puducherry.

5 I.H.M.S.S.S.S.S – St.Xavier, Cottage for girls, Thattanchavady, Puducherry.

6 Immaculate Heart of Mary’s Convent, Reddiarpalayam, Puducherry.

7 Immaculate Heart of Mary’s Convent, Nellithope, Puducherry.

8 Immaculate Heart of Mary’s Convent, Villianur, Puducherry.

9 Immaculate Heart of Mary’s Social Service Society, Uppalam Road, Colas Nagar, Puducherry.

10 Jayarakkini Boys Home, Church Street, oulgarpet.

11 St. Francis Xavier Convent, Netaji Nagar, Puducherry.

12 St.Francis Assisi Orphanage Kurusukuppam, Puducherry.

13 St.Joseph’s Orphanage, Oulgaret, Puducherry.

14 St.Louis de Conzague, Church Street, Puducherry.

15 St.Mary’s Orphanage, Church Street, Puducherry.

16 Thayagam (Oriental Women’s Association), Illango Nagar, Puducherry.


Citizen’s Charter

S.No Region Categories of Homes

Name & Address of the NGOs

17

Puducherry

Children Home

Thiru Irudhaya Andavar Orphanage, Puducherry.

18 Udhavi Karangal Samooga Nala Thodar Kalvi Iyakkam for Boys, Pudunagar, Nonankuppam Puducherry.

19 Vivekanandha Boy’s Home, Victoriya Nagar, Puducherry.

20 Special Need Home

Shanthi Bhavan – Home for Children affected by HIV, Periya kalapet, Puducherry.

21 Specialised Adoption Agency(SAA)

Pouponniere St.Joseph of Cluny (Cluny children’s Home), Puducherry.

22 Immaculate Heart of Mary Social Service Society, “JOY HOME”, Abishegapakkam, Puducherry.

23 Open Shelter Home

Kirrubalaya (A Rehabilitation Centre for Street Children), Korukanmedu, Thavalakuppam, Puducherry.

24 Santhosha Nanban, (Centre for street Children), Thillai Maistry Street, Puducherry.

25 Observation Home

Udhavi Karangal Samooga Thodar Kalvi Iyakkam for Girls, T.N.Palayam, Puducherry.

26 Karaikal Children Home

Sagaya Matha Illam, No.4, East Street, Thamanangudi, Karaikal

27 Mahe Nil

28 Yanam Nil


Citizen’s Charter

5.6 Child Welfare Committee (CWC):

(Constituted under Juvenile Justice (Care and Protection of Children) Amendment act,

2006)

The Child Welfare Committee (CWC) is functioning at Puducherry, Karaikal,

Mahe & Yanam for the welfare of Children in need of Care and Protection.

Objectives : To deal with neglected, abandoned, surrendered and

abused children who are in need of care and Protection

produced before the committee and send them to their

families or to the Children Home.

Constitution : A Chairperson and members.

Powers : Judicial Magistrate of First class as per provisions under

the code of Criminal procedure.

No. of Committee : 4 Committees for four Region (Puducherry, Karaikal,

Mahe & Yanam)

Place of functioning :

S.No Place of sitting of Child Welfare Committee

Jurisdiction of the Committee

Days of Meeting

1 The Observation Home and Special School, Ariyankuppam, Puducherry.

Puducherry Weekly twice

2 Social Welfare Department, Karaikal

Karaikal Once in two Weeks

3 Social Welfare Department, Mahe

Mahe As and when required

4 Social Welfare Department, Yanam

Yanam As and when required


Citizen’s Charter

5.7 Juvenile Justice Board (JJB):

(Constituted under Juvenile Justice (care and protection of Children) Amendment Act,

2006)

The Juvenile Justice Board (JJB) is functioning at Puducherry, Karaikal, Mahe

& Yanam region to dispose the cases of Juvenile in contact and conflict with law.

Objectives : To deal with cases of Children in conflict with law.

Constitution : Judicial Magistrate of First class as Principal Magistrate

and two social worker members (including the women

member)

Powers : Judicial Magistrate of First class as per provisions under

the code of Criminal procedure.

No. of Boards : 4 Boards for four Region (Puducherry, Karaikal,

Mahe & Yanam)

Place of functioning :

Sl No.

Place of sitting of Child Welfare Committee

Jurisdiction of the Committee

Days of Meeting

1 The Observation Home and Special School, Ariyankuppam, Puducherry.

Puducherry Weekly twice

2 Social Welfare Department, Karaikal

Karaikal Once in two Weeks

3 Social Welfare Department, Mahe

Mahe As and when required

4 Social Welfare Department, Yanam

Yanam As and when required


Citizen’s Charter

5.8 Other Services

1. Awareness Programme at Anganwadi Centres.

Service provided : Creating awareness on Child Rights and Protection, Drug

abuse/addiction, Good touch, Bad touch and role of Child

Welfare Committee, Sponsorship, Adoption and Child line

and the implementation of Integrated Child Protection

service (ICPS) to the mothers & children of the concerned

area.

2. Awareness Programme to School girls.

Service Provided : Organizing awareness programme at Middle School,

High School and Higher Secondary School to students in

6th Std to 12th Std in Govt. and Govt. Aided schools about

Child Rights and Protection, Drug abuse / addiction,

Good touch, Bad touch and role of Child Welfare

Committee, Sponsorship, Adoption and Child line

and the implementation of Integrated Child Protection

Service (ICPS).

3. Awareness Programme for the Children of CCIs in the U.T. of Puducherry.

Service Provided : Organizing Awareness Programmes for the Children of

Child Care Institution (CCI) on Health, Nutrition,

Sanitation and Personal Hygiene (Swatch Bharat) etc.

4. Counselling and Guidance for Sexual Abuse Children

Service Provided : The Child sexual abuse cases reported through Children

Line / Police / Social workers are provided with the

following services through Child Welfare Committee:

i. Counselling service.

ii. Legal action initiated against the accused.

iii. Rehabilitation service for the victims.


Citizen’s Charter

CHAPTER – VI

WELFARE OF BACKWARD CLASSES & MINORITIES

6.1. Name of the Scheme : Post Matric Scholarship for OBC Students

(Centrally Sponsored Scheme)

Assistance provided : Scholarship of Rs.160/- per month for Days

Scholars and Rs.260/- per month for Hostellers of

I & II year Higher Secondary Students.

Eligibility criteria : Students belonging to OBC as notified by the

Government of Puducherry and who have passed

the Matriculation / SSLC.

Income Limit : The annual income of the parents should not

above Rs.1,00,000/-.

6.2. Name of the Scheme : Makkal Thalaivar Thiyagi V. Subbiah Prize to

the meritorious students of backward classes

in the school final examination.

Assistance provided : Cash prize of Rs. 5000/- and Rs.3000/- for

students secured first and second rank

respectively along with a citation.

Eligibility criteria : i) Should be a resident of UT of Puducherry.

ii) Should have studied either in a Government or a

Private School / Institution and should have

secured 1st or 2nd rank in the School final

Examinations (i.e., S.S.L.C. / Matriculation / + 2

levels).

6.3 Name of the Scheme : Free distribution of Bi-cycles and Rain coats to

the students.

Assistance provided : Free Bi-cycles and Rain coats

Eligibility criteria : Students studying in Standard IX in Government /

Government aided schools


Citizen’s Charter

6.4 Name of the Scheme : Free Distribution of Press box to the poor

Washerman.

Assistance provided : Press boxes are distributed to the eligible persons

at free of cost.

Eligibility criteria : Should be a resident of UT of Puducherry.

Income Limit : Not above Rs.75,000/- per annum.

Age Limit : should be above 21 years.

6.5 Name of the Scheme : Free Distribution of Barber Chairs and Kits to

the poor people.

Assistance provided : Barber Chairs and kits are distributed to the

eligible persons at free of cost.




6.6 Name of the Scheme : Free Distribution of Nadaswaram and Thavil to

the poor people.

Assistance provided : Nadaswaram and Thavil are distributed to the

eligible artisans at free of cost





Citizen’s Charter

6.7 Name of the Scheme : Thavathiru Kundrakudi Adigalar Award for

Communal Harmony.

Assistance provided : Every selected individual is honoured through a

presentation of an award called “Thavathiru

Kundrakudi Adigalar Award for Communal

Harmony” along with a cash payment of

Rs.10,000/- and a citation, during a Government

function held for the purpose.

Eligibility criteria : Should contribute for Communal Harmony and

Peace.

Other conditions : The selection of deserving persons for the grant of

this award is made according to the decisions of a

special Committee constituted for this purpose.

6.8 Name of the Scheme : Hostel for Students (Boys and Girls) of

Backward Classes

Assistance provided : a) Free boarding and lodging facilities to all

inmates. b) Free supply of school uniform

dresses to all inmates.

c) Recreation facilities such as sports, dance, etc.,

d) Stitching charges paid to students studying up

to VII standard @Rs. 150/-, for students studying

from VII to X standard @ Rs.200/- and for students

studying from XI & XII standard @Rs. 250/- per

annum.

Eligibility criteria : Students studying in IV standard and above or in

equivalent classes in recognized schools or in

colleges and who are natives of Puducherry or

resident in the U.T. of Puducherry for not less than

five years are eligible for admission.

Income Limit : Annual Income of the parents should be below

Rs.75,000/- and must produce Income

Certificate.

Other conditions : i) 80 % of students are admitted from children of

B.C. communities and 20 % from children of SC

communities. ii) Must produce Community

certificate and Study Certificate of children.


Citizen’s Charter

6.9 Name of the Scheme : Pre-Matric Scholarship for Minority students


Assistance provided : Financial assistance for the students studying from I to

X standard from the Ministry of Minority Affairs, GoI.

Eligibility criteria : a) The student should belong to any one of the Minority

religions viz., Muslim, Christian, Sikh, Jain, Parsis and

Buddhist. b) The student should have secured atleast

50% marks in the previous year examination.

Income Limit : Annual Income of the parents should not be above

Rs.1,00,000/- .

6.10 Name of the Scheme: Post-Matric Scholarship for Minority students


Assistance provided: Financial assistance for the students studying

class XI,XII, Diploma, U.G., P.G., M.Phil and Ph..D

degrees from the Ministry of Minority Affairs,

Govt. of India.

Eligibility criteria : a) The student should belong to any one of the

Minority religion viz., Muslim, Christian, Sikh, Jain,

Parsis and Buddhist.

b) The student should have secured atleast 50% marks

in the previous year examination.

.


Rs.2,00,000/- .

Other Conditions : Students undergoing professional and

Technical courses like M.B.B.S. and Engineering are

not covered under this scheme.

6.11. Name of the Scheme: Merit-cum-Means Based Scholarship (Centrally

Sponsored Scheme)

Assistance provided : Financial assistance for the students pursuing

professional and technical coursed like M.B.B.S.,

Engineering, Veterinary Science, Nursing,

Management, Law, and such other courses

provided from the Ministry of Minority Affairs, Govt.

of India.


Citizen’s Charter

Eligibility criteria : a) The student should belong to any one of the

Minority religions viz., Muslim, Christian, Sikh,

Jain, Parsis and Buddhist.

b) The student should have secured atleast 50%

marks in the previous year examination

.


Rs.2,50,000/- .

6.12 PUDUCHERRY BACKWARD CLASSES AND MINORITIES DEVELOPMENT

CORPORATION

I. Financial Assistance from National Backward Classes and Finance

Development Corporation (NBCFDC):

a. Name of the Scheme : Educational Loan

Objective : To extend Education Loan to the members of

Backward Classes for pursuing professional or

technical education at graduate and higher level.

Assistance provided : i) Admission Fee & Tuition Fee; Books; Stationery

& other instruments required for the course;

examination fee; boarding & lodging expenses;

insurance premium for policy during the loan

period and travel expense /passage money for

studying abroad.

ii) 90% of the expenditure of the course subject to

maximum loan limit of Rs.10.00 Lakh per student

(for studying within India) & 85% of the

expenditure of the course subject to maximum of

Rs.20.00 Lakh per student (for studying abroad),

the balance will be borne by student/ SCAs.

iii) Rate of Interest :

1. 4% per annum

2. 3.5% per annum for girl students.

Eligibility criteria : i) Members of Backward Classes, as notified by

Central Government/ State Governments from

time to time. ii) The applicant should have

obtained admission for any professional courses

approved by appropriate authority such as AICTE,

Medical Council of India, UGC etc.


http:Rs.20.00http:Rs.10.00

Citizen’s Charter

Income Limit : The annual income of the applicant's family should

be below Rs.1, 20,000/- p.a. in urban areas and

Rs.98, 000/- p.a. in rural areas.

Other conditions : Repayment Period:

The moratorium, besides being co-terminus with

the course for which loan has been obtained by

the students, will have a further six months period

for starting repayment after the completion of the

course.

b. Name of the Scheme : Micro Finance Loan

Objective : In order to cater to the Micro Finance needs of

small entrepreneurs belonging to the target group,

the Corporation has introduced a scheme for Micro

Financing through nominated Channelising

Agencies. It is desirable to disburse loans through

Self-Help-Groups (SHGs) by State Channelising

Agencies (SCA) under Micro Finance Scheme.

Assistance provided : i) Maximum loan limit per beneficiary Rs. 50,000/-

ii) Rate of Interest - 5% per annum

Eligibility criteria : i) Maximum number of persons in one SHG should

be 20. ii) Members of Backward Classes, as

notified by Central Government / State

Governments from time to time.

iii) In SHG, 75% of members can be from

Backward Classes and remaining 25% members

may be from other weaker section like SC /

Handicapped etc.

Income Limit : Annual family income of the beneficiary should be

less than Rs.1,20,000/- p.a. in urban areas and


Age Limit : Age should be between 18- 45 years

Other conditions : Repayment :

Loan is to be repaid in quarterly instalments within

48 months (including the moratorium period of six

months on the recovery of principal).


Citizen’s Charter

C. Name of the Scheme : Term Loan

Objective : For setting–up own business/small trades for

uplifting self-employment.

Assistance provided : i) Maximum Loan Limit of Rs.5.0 Lakhs

ii) Rate Of Interest - 6% per annum.

Eligibility criteria : i) Should belong to Puducherry Union Territory.

ii) Should belong to Backward Classes as notified

by Central Government/ State Governments.

Income Limit : Annual income of the beneficiary should be less

than Rs.1,20,000/- p.a. in urban areas and


Age Limit : Age should be between 18- 45 years.

Other conditions : Need Surety from one Puducherry Union Territory

Government Servants (or) Collateral Security of a

Value more than twice the loan amount

sanctioned.

II. Fianancial Assistance from National Minorities Development Finance

Corporation (NMDFC):

a. Name of the Scheme : Educational Loan

Objective : To facilitate job oriented education for the eligible

persons belonging to Minorities for ‘technical and

professional courses of durations not exceeding

five years.

Assistance provided : Loan up to Rs. 10.00 Lakhs is available at the

rate of interest 3% p.a.

Eligibility criteria : i) Members of Backward Classes, as notified by

Central Government/ State Governments from

time to time.

ii) The applicant should have obtained admission

for any professional courses approved by

appropriate authority such as AICTE, Medical

Council of India, UGC etc.


Citizen’s Charter

Income Limit : The annual income of the applicant's family should

be below Rs.4.00 Lakhs per annum.

Other conditions : Repayment Period - 5 Years

b. Name of the Scheme : Micro Finance Loan

Objective : Through this Scheme, micro-credit is extended to

the members of the Self Help Groups (SHGs),

specially the minority women scattered in remote

villages and urban slums, who are not able to take

advantage of the formal banking credit and get into

habit of thrift & credit, however small.

Assistance provided : Loans up to a maximum of Rs. 1.00 lakh per

member of SHG are provided through the NGOs /

SHGs at rate of interest 7% p.a.

Eligibility criteria : Members of Minorities, as notified by Central

Government/ State Governments from time to

time.

Other conditions : Repayment Period- 3 years

c. Name of the Scheme : Term Loan

Objective : Motivating to set–up own business/small

for uplifting self-employment of Minorities.

trades

Assistance provided : Loan up to Rs. 10.00 Lakhs is available at the rate

of interest 6% p.a.

Eligibility criteria : Members of Minorities, as notified by Central

Government/ State Governments from time to

time.

Other conditions : Repayment Period- 5 years


Citizen’s Charter

III. Name of the Scheme : Computer Training to Backward and Minority

Communities

Assistance provided : Job oriented training in Computer courses are

arranged to the youths of Backward Classes &

Minority communities. This Corporation has

running Computer Training Centres at

Kadirkamam, Ellapillaichavadi, Kirumampakkam,

Villianur and Karaikal for imparting computer

courses to the Students, youths, unemployed and

housewife belong to Backward classes and

Minorities Communities. The National Institute of

Electronics and Information Technology (NIELIT)

and National Institute of Open Schooling (NIOS),

conducted on line examination for three months

and six months Computer Courses and issue

certificate to the candidates.

Eligibility criteria

Age Limit

:

:

i) Should belong to Puducherry Union Territory.

ii) Should belong to Backward Class or Minority

Community.

Age should be between 18- 35 years

Other conditions : For all courses Minimum Admission Fee and

Examination Fee will be collected from the

candidates.

IV. Name of the Scheme : I.A.S Coaching to Backward and Minority

Communities

Assistance provided : I.A.S coaching for the deserving students belongs

to the Backward Classes and Minorities students

in tie up with one of the reputed institute

M/s.Manidha Neyam IAS Academy at Chennai.

Every year this Corporation is selecting 15 to 20

nos. of students and sponsoring them for the IAS

coaching. From the year 2016-17 the student

strength has been increased to 50. The

Corporation is also offering stipend amount of

Rs.5,000/- for the selected students.

Eligibility criteria : i ) Should belong to Puducherry Union Territory.

ii) Should belong to Backward Class or Minority

Community.


Citizen’s Charter

6.13 PUDUCHERRY BACKWARD CLASSES COMMISSION

Objective : To identify OBCs and MBCs in the Union Territory

of Puducherry by applying suitable criteria and

make recommendations to the Government of

Puducherry in this regard.

Activity of the

Commission : (i)To gather material to determine the adequacy of

representation of OBCs and MBCs in the Union

Territory services and forward them to

Government with suggestions, if any.

(ii) To function as a permanent body and entertain

the requests from the castes and communities for

inclusion in the list of OBCs and complaints of over

inclusion or exclusion and make recommendations

to the Government accordingly.

(iii) To submit recommendations to the

Government as it deems appropriate even to

create such classes or categories among the

OBCs and MBCs for the welfare of all or any part

of the said Classes and to consider any other

matter incidental or ancillary to any of the terms

mentioned above.


Citizen’s Charter

CHAPTER – VII

LIST OF ACTS & RULES GOVERNING SOCIAL WELFARE SCHEMES

1. Persons with disabilities (Equal Opportunities, Protection of Rights and full

participation) Act. 1995

2. The Juvenile and Justice (Care and Protection of Children) Act, 2006.

3. Puducherry Juvenile Justice (Care and Protection of Children) Rules, 2011.

4. The Maintenance and Welfare of Parents and Senior Citizens Act, 2007.

5. The Puducherry Maintenance and Welfare of Parents and Senior Citizens

Rule 2011.

CHAPTER - VIII

RIGHT TO INFORMATION ACT, 2005

Information, Complaints and Suggestion:

Sl No

Details Contact Address

1 Public Information Officer

Tmt. V. Sarojini, Deputy Director (Differently Abled Section), Directorate of Social Welfare, No. 1, Main Road, Saradhambal Nagar, Puducherry. Ph: 0413 – 2206812

2 First Appellate Authority

Thiru. K. Sarangapani, Director Directorate of Social Welfare, No. 1, Main Road, Saradhambal Nagar, Puducherry. Ph: 0413-2206762, 2205871

3 Second Appellate Authority

Thiru. R. Mihir Vardhan, I.A.S., Secretary to Government (Social Welfare) Chief Secretariat, Goubert Avenue, Puducherry – 1. Ph: 0413-222088.


Citizen’s Charter

CHAPTER – IX

PUBLIC GRIEVANCE SYSTEM

1. For redressal of grievances,

Complaints and suggestions,

the public may contact : 1. The Director,

Directorate of Social Welfare, Puducherry.

Time: 5.00 pm to 6.00 pm on all Working

days.

2. The Officer-in-charge,

Social Welfare Sub Office,

Karaikal/Mahe/Yanam

3. The Regional Executive Officer,

Karaikal / Mahe / Yanam. – If necessary

2. Nodal Officer of Public

Grievance Redress System

through online : The Field Officer,

Directorate of Social Welfare, Puducherry.


citizen charter content_1.pdfcitizen charter updated 30.11.2017_.pdf

citizen’s / client’s charter - 2018 · 2018-04-09 · education, citizen’s charter. chapter...

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