citrix workspace und die digitale transformation...• citrix cloud product services are located...
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© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Citrix Workspace und die digitale Transformation
Laurent StraussSystems Engineer, Citrix
NOVEMBER 20, 2018
Traditional Deployments
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Delivery Controllers SQL
StoreFront/Receiver for Web
Active Directory
NetScalerGateway Server
VDAs
Server VDAs
Server VDAs Server
VDAs
Server VDAs
Desktop VDAs
License ServerStudio Director
Traditional Citrix Apps and Desktops Deployment
Customer/Partner managed
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
RDSHCitrix VDA
RDSHCitrix VDA
Citrix Apps and DesktopsCitrix
StoreFrontCitrix
DirectorCitrix
Studio
CitrixDelivery
Controller
SQLDatabase
CitrixLicenseServer
RDSH
ActiveDirectory
FileServer Database SAP
Backend SharePointMailServer
RDSHCitrix VDA
Citrix Receiver
ICACitrix
NetScaler VDICitrix VDA
VDICitrix VDA
Citrix Cloud Services
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Citrix Cloud Services
The best integrated technology services platform for secure delivery of apps and data - anytime, anywhere
Service available nowAvailable in Citrix Cloud labs
XenMobile
Mobile Apps & Devices
Apps andDesktops
Virtual Apps & Desktop
ShareFile
File Sync & Sharing
NetScaler
Delivery Networking
Resource Location
PublicCloud
HybridCloud
HypervisorPlatforms
PrivateCloud
Hyper-converged
Secure Browser
SmartTools
AppLayering
WorkspaceIoT
3rd PartyServices
Citrix Apps andDesktops
XenMobile ShareFile NetScalerGateway
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Delivery Controllers
Citrix Cloud (operated by Citrix)
SQLStoreFront/Receiver for Web
Active Directory
NetScalerGateway Server
VDAs
Server VDAs
Server VDAs Server
VDAs
Server VDAs
Desktop VDAs
License ServerStudio Director
Customer/Partner managed
Citrix Cloud XenApp and XenDesktop Service
Customer Managed Environment
Citrix Cloud Connectors
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Citrix Cloud services – Global Presence
3 XenApp & XenDesktop service Regions
5 XenMobile service regions
16 ShareFile Storage Zones- 10 AWS- 6 Azure
12 NetScaler Gateway PoP’s- 3 AWS- 9 Azure
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Citrix Identity Platform Admins
Citrix Cloud Platform USUS
CustomersCitrix Cloud Platform EU
EU Customers
Citrix Cloud Services(XenApp / XenDesktop, XenMobile, NetScaler, ShareFile)
GLO
BAL
VARI
ESRE
GIO
NAL
ANYW
HERE
Workload & Data
Workload & Data
Workload & Data
Workload & Data
Workload & Data
Workload & Data
Workload & Data
Workload & Data
Citrix Cloud Platform APSAPS
Customers
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
• The Citrix Cloud Platform is located in the United States the European Union or Asia Pacific South
• Citrix Cloud Product Services are located around the world
• A customer is “homed” in only one region–Once a geography is chosen, it CANNOT be changed
• A customer can consume Product Services from any geography where the Product Services are available
• Citrix Cloud Console supports English, French, Spanish and German
• Citrix Workspace supports the above as well as Japanese and Simplified Chinese
Choosing a Region
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
How do we roll out updates?
• Customers are migrated gradually
• Features can be hidden or shown for A/B testing
• Cloud Connectors update 1 at a time
PlatformRelease A
PlatformRelease B
Canary?
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Platform Updates
Release to Release
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Citrix Cloud Connector
Citrix Cloud Connector• Installs on any domain-joined Windows 2012
R2 machine or Windows 2016 Server• All traffic is outbound to the cloud over
Standard HTTPs Web requests (port 443)• Incoming Messages, from Citrix Cloud to the
connector(s) are then transferred via a Web Socket architecture
• These messages are load balanced across connectors
• Works behind NATs and HTTP proxies• Citrix Cloud Auto-updater keeps Connector
evergreen
Citrix Cloud ConnectorIdentityAuthentication
Active Directory
ProvisioningProxy
HTTPS (port 443)
Citrix Cloud ConnectorSimple, Secure connectivity… to any environment
Gateway Connector
XenMobile ShareFile NetScalertXenAppXenDesktop
RDSHCitrix VDA
RDSHCitrix VDA
VDICitrix VDA
VDICitrix VDA
Resource Location
Hypervisor / Cloud Infrastructure
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Cloud Connector Install ExperienceKept Simple, with customer experience in mind.
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Citrix CloudPassword Encryption
ConnectorStoreFront
NetScalerGateway
VDAsVDAsVDAsConnector
Password
Encryption Key / ICA Ticket
AES Encrypted Password
Password Single Sign-On for Windows Logon
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Does this address ‘Data Sovereignty’ requirements?
• Citrix does store limited Personal Identifiable Information (PII) such as:–Usernames, business email address, business telephone
• PII is replicated across regions to allow cross-region functionality–PII is stored in line with Citrix Privacy Policy–Use of Azure Active Directory will reduce PII
• Citrix does not Store customer Data unless explicitly requested – i.e. Citrix-Managed ShareFile StorageZones.–This is entirely under the control of the customer
What You Need to Know
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
• Cliffs notes:–Citrix Cloud goal of 99.5% uptime across all services–Measured across all customers in aggregate–Focused on end-user access to resources
• Does not cover:–Components of the system not managed by Citrix–Failure to follow configuration requirements–Service disruption due to reasons beyond Citrix control
• Monitor on https://status.cloud.com
• https://docs.citrix.com/en-us/citrix-cloud/overview/citrix-cloud-service-level-goals.html
Service Level Goals
Administrator ExperienceCitrix Cloud
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
• Home Page: citrix.cloud.com
• Landing page for Citrix Cloud administrators
• Navigate into service or platform interfaces
• View a summary of system objects and notifications
• View active and available services
LaunchpadCitrix Cloud
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
• Manage a library or catalog of service offerings
• Control user and group access to apps, desktops and services using subscriptions
• Search and view offering details and assignments
Library
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Unified Admin ExperienceSingle Sign on across all services in the control plane
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Integrated SupportCreate tickets and quickly access documentation and support resources
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
• Create multiple resource locations to manage many datacenters and clouds
• Easily view health of connectors in each resource location; view any related alerts and messages
• Add/Remove resource locations
• Quickly download and deploy new connectors
Resource Locations
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
• Manage one or more domains within each resource location
• Cloud Connector discovers domains automatically during deployment
• Manage across AD forests, user and resource domains
Domains
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Administrators
• Easily invite and manage administrators on the account
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Notifications
• Centralized hub for notifications coming from platform and services
• Differentiate severity of notification based on type
• Act on and dismiss notifications to resolve issues
Architecture
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
XenApp & XenDesktop Service Integration
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Citrix Identity Platform Admins
Citrix Cloud Platform USUS
CustomersCitrix Cloud Platform EU
EU Customers
GLO
BAL
REG
ION
AL
1. Logoncitrix.cloud.com
ConsoleConsole
2. Load closest consoleeu.cloud.com
Logging on to the Citrix Cloud admin console
Citrix Cloud Platform APSAPS
Customers
Console
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Citrix Identity Platform Admins
Citrix Cloud Platform USUS
CustomersCitrix Cloud Platform EU
EU Customers
GLO
BAL
REG
ION
AL
ConsoleConsole
3. Pick customer from any geo
Logging on to the Citrix Cloud admin console
Citrix Cloud Platform APSAPS
Customers
Console
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Citrix Identity Platform Admins
Citrix Cloud Platform USUS
CustomersCitrix Cloud Platform EU
EU Customers
GLO
BAL
REG
ION
AL
4. Manage customer in geous.cloud.com
ConsoleConsole
Logging on to the Citrix Cloud admin console
Citrix Cloud Platform APSAPS
Customers
Console
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Citrix Cloud Platform US
US Customers
(ACME)Citrix Cloud Platform EU
EU Customers
Identity Workspace
Logging into the Citrix Workspace
Identity Workspace
ACME Resource Location 1
Connector Active Directory
ACME Resource Location 2
Connector Active Directory
1. Logon as AD domain 1 useracme.cloud.com
2. Logon to acme Active Directory domain 1
Citrix Cloud Platform APSAPS
Customers
Identity Workspace
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
ACME Resource Location 2
Citrix Cloud Platform USCitrix Cloud Platform EU
EU Customers
Identity Workspace
Logging into the Citrix Workspace
Identity Workspace
ACME Resource Location 1
Connector Active Directory
1. Logon as AD domain 2 useracme.cloud.com
2. Logon to acme Active Directory domain 2
US Customers
(ACME)
Citrix Cloud Platform APSAPS
Customers
Identity Workspace
Connector Active Directory
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
• Citrix Cloud will always talk to your Active Directory through your home geo.
• If your Active Directory domain controllers are far away from your home geo (high network latency), logon performance will be degraded.
• For best performance:–Extend your AD user domains by installing domain controllers into a
location near to your Citrix Cloud home geo. An Azure US region or Azure EU region (depending on the customer) is best.–Create a Citrix Cloud resource location where those AD domain
controllers are located.–Set the “Preferred Resource Location” for those domains to the
resource location you created.
Optimizing end-user logon performance
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
User Perspective
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Citrix View: The future of work puts the user at the centerContext-Aware, Intelligent – Digital Workspace Extends to Wherever You Are, Adapts to What You Want to Do
Locations
Devices
Apps
Experience Choice
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Virtual Apps
Virtual Desktop
SaaS Apps
Web Apps
Mobile Apps
Content
HDX Engine
Browser Engine
Files Plugin
Mobile Aware
Citrix Workspace
Citrix Workspace App
The development, release and timing of any features or functionality described for our products remains at our sole discretion and are subject to change without notice or consultation. The information provided is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making purchasing decisions or incorporated into any contract.
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Unified Experience – In Office, Coffee shop or on the go…
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
Secure, Simplified Access & Control of
Apps & Data
The development, release and timing of any features or functionality described for our products remains at our sole discretion and are subject to change without notice or consultation. The information provided is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making purchasing decisions or incorporated into any contract.
Live Demo
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA
• Manage your global, multi-region XA/XD deployment from a single Citrix Cloud region.
• Use Resource Locations (Zones) to segregate your VDA deployments into regions.
• Use Zone Preference configuration to route users to the right region for their applications.1
• Use Optimal Gateway Routing or the NetScaler Gateway Service to ensure the best performance for applications and data.
1 Not supported by XenApp Essentials or XenDesktop Essentials.
XenApp & XenDesktop Service: Key Takeaways
© 2018 Citrix | Summit 2018 | Confidential – Content in this presentation is under NDA