Energy Efficiency: More than Impacts

Glenn Garland

President and CEO, CLEAResult

@GlennAGarland

We know

many things about

energy efficiency…

It’s the least expensive way to put energy into the grid

Source: ACEEE Report: The Best Value for America’s Energy Dollar – March 2014

18

16

14

12

10

8

6

4

2

0

Rang

e of

Lev

eliz

ed C

osts

bas

ed o

n ce

nts

per k

Wh

Ener

gyEffi

cienc

y

Nucle

ar

Biom

ass

Coal

IGCC

Sola

r PV

Win

d

Coal

Natur

al G

as

Com

bine

d Cy

cle

It can increase your company wide customer satisfaction

Very Familiar Familiar Not Very Familiar Not at all Familiar400

450

500

550

600

650

700

750

800

850

900

760

676

620

567

690

589

533

470

828

751

700

662

732

627

552

487

742

638

562

482

OSAT

Price Index

Billing & Payments

Corporate Citizenship

Communications

Familiarity with Energy Efficiency & Conservation Programs

JD

Po

we

r S

ati

sfa

cti

on

Sc

ore

s

Overall CustomerSatisfaction Index = 639

5% 35% 40% 20%

Source: JD Power

Most customers are willing to engage in EE …

… if utilities are willing to engage with them

But did you also know …

States are recognizing that energy efficiency delivers significant economic benefits

Arkansas $1.3B11K

Ohio $1.1B3.2K

New Hampshire $0.2B2.4K

Vermont $0.4B1.9K

Texas $2.5B22K

Jobs Created Economic Impact

Source: Respective state level research

SC $1.6M5.6

Louisiana $2.2M12.0

Virginia $3.5M12.5

NC $3.3M15.3

Jobs Created Economic Impact

Tennessee $4.9M17.5

Georgia $4.2M18.5

Florida $4.1M18.7

Alabama $4.5M18.2

A 2013 SEEA study further illustrates the economics of EEAMOUNTS BASED ON $1MM EE PROGRAM INVESTMENT

Source: SEEA 2013 Study : The Economic Impact of EE investments in the Southeast

We are beginning to see that EE is an even greater tool for you

We surveyed 700 Texans to understand awareness and need for energy efficiency

Survey was conducted from September 7 – 14, 2014

700 Texans were interviewed across four groups Republicans – N=200 Democrats – N=201 CEO’s – N=100 Employees – N=199

Objectives To measure awareness of energy efficiency programs in Texas.

To assess the most preferred way to provide more electricity for consumers and businesses.

To measure the persuasiveness of attitudinal and informative statements on support / opposition to increasing funding for, and educating businesses and the public about energy efficiency programs in Texas.

Define perceptions regarding business reasons for energy efficiency and how it plays a role in the energy future of Texas.

Gather input on who is most responsible for promoting energy efficiency in Texas.

Strong, across the board support for more EE education

Q38. Having heard more about it…Do you believe the state of Texas should be doing much more, a little more, a little less, or much less

Even stronger support for businesses doing more with EE

Q39. Having heard more about it…Do you believe businesses and industries in Texas should be doing much more, a little more, a little less, or much less?

Q40. Do you favor or oppose increased efforts to educate businesses and the public about energy efficiency programs in Texas?

Even as interviewees understood more about EE, favorability of education remained high

Q41. Do you favor or oppose increased state funding for energy efficiency programs in Texas?

Support for EE program funding dropped slightly with CEOs remaining the most in favor

Q15: I would rather work with a business that invests in energy efficiency compared to one that does not.

Strong overall support for working with companies that invest in energy efficiency

So what does this mean for Texas and possibly the U.S.?

Energy efficiency still has strong demand across political parties, employees and especially CEOs – even in the reddest of red states

Support for EE education and investment remains high for all groups with Republicans wanting clarity on how investments are paid for

CEOs showed the highest, most consistent interest and favorability to educate and invest in EE but ROI still matters

A large percentage of people want to work with companies who invest in EE – a possible marketable advantage

We are currently planning for expanding research nationally

As your partner, how should we incorporate this into our planning?

Strategic investments to make market innovations accessible to all of our clients

18

• Powerful “People First; Buildings SecondTM” approach for assessments and portfolio optimization

• Introduced innovative “Energy Advisor” approach to CLEAResult’s platform

• Numerous innovative products that demonstrate the value of efficient homes, retail spaces, offices and warehouses through a robust set of energy information, HVAC, Lighting, monitoring and retrocommisioning, just to name a few.

• Brings robust Consumer Products capabilities in Northeast, Midwest and Southeast

• Help utilities build brand equity

It means having a solution portfolio to work with any utility anywhere in the world

It means collaborative services on a scalable technology-based platform

It means all CLEAResult employees and our partners are focused on delivering the results you need

21

Enhancing your Brand!!

So what’s in store for you over the next two days?

Michael Chesser, former chairman of the board and CEO of Great Plains Energy and KCP&L. He is currently a senior fellow with the Brookings Institute.

Jay Baer, renowned marketing strategist, speaker and New York Times best-selling author of “Youtility.”

Jack Uldrich, renowned global futurist and the best-selling author of 11 books and frequent guest on the Science Channel’s program, “FutureScape” and the Discovery Channel show “Inside Out.”

Leading thinkers and innovators as our keynote speakers

BIG DATA

Best Practices on data management, segmentation

and targetingRoom

102

CUSTOMER ENGAGEMENT

Best Practices on the tools and approaches used to engage with

today’s consumerRoom

105

STRATEGYBest Practices and innovative ideas on

the new models and measurement approaches coming to our industry

Room 203

Our track sessions are divided into three content areas

Great food, music and eclectic fun planned for tonight

Join us tonight for delicious BBQ and entertainment • Meet in the lobby at 4:30• Buses leave for the Salt Lick at 4:45 p.m. • Lasso artists, armadillo races, and much more.

What we ask of you …

Ask Engage Learn Have Fun