cloud computing overview

© 2012 IBM Corporation

Cloud Computing Overview

Wesley Kuch

Business Development Executive

IBM Cloud Computing

[email protected]

Wesley Kuch

Business Development Executive

IBM Cloud Computing

[email protected]


“Cloud” is a new consumption and delivery model inspired by consumer Internet services.

Enabled by Virtualization, (Service) Automation, Standardization

Cloud enables:

Self-service Sourcing options Elasticity Rapid Provisioning Economies-of-scale

Multiple Types of Clouds will co-exist: Private, Public and Hybrid Workload and / or Programming Model Specific

Cloud: Consumption & Delivery Models Optimized by Workload

Cloud Services

Cloud Computing Model


There is a spectrum of deployment options for cloud computing

Private Public

Hybrid

IT capabilities are provided “as a service,” over an intranet, within the enterprise and behind the firewall

Internal and external service delivery methods are integrated

IT activities / functions are provided “as a service,” over

the Internet

Third-partyoperated

Third-party hosted and operated

Enterprise data center

Enterprise data center

Private cloud Hosted private cloud

Managed private cloud

Enterprise Plus

Shared cloud services

A

Enterprise

B

Public cloud services

A

Users

B


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Networking Networking Networking Networking

Storage Storage Storage Storage

Servers Servers Servers Servers

Virtualization Virtualization Virtualization Virtualization

Operating system Operating system Operating system Operating system

Middleware Middleware Middleware Middleware

Runtime Runtime Runtime Runtime

(Meta) Data (Meta) Data (Meta) Data (Meta) Data

Application Application Application Application

Traditional on-premises

Infrastructureas a Service

Platformas a Service

Softwareas a Service

Clie

nt M

anag

esV

endor Manages in C

loud

Vendor M

anages in Cloud

Vendor M

anages in Cloud

Clie

nt M

anag

es

Clie

nt M

anag

es

Customization; higher costs; slower time to valueCustomization; higher costs; slower time to value

Standardization; lower costs; faster time to valueStandardization; lower costs; faster time to value

Cloud offers a choice of services to help businesses get what they want; quickly, easily and on a pay-as-you-go basis.

Businesses are using cloud to rethink IT and reinvent businessBusinesses are using cloud to rethink IT and reinvent business


Ready for cloud…

Workloads Matter: Cloud adoption driven by workloads

May not yet be ready for migration…

Sensitive Data

Complex processes & transactions

Regulation sensitive

Not yet virtualized 3rd party SW

Highly customized

Analytics

Collaboration

Development & Test

Workplace, Desktop & Devices

Infrastructure Storage

Infrastructure Compute

Business Processes

Industry Applications

Pre-production systems

Information intensive

Isolated workloads

Mature workloads

Batch processing

New workloads made possible by cloud …Medical Imaging

Financial Risk

Collaborative Care

Energy Management

Disaster Recovery

Workload selection


The cloud can help accelerate business value and enable new business opportunities.

Legacy server environments

YearsPayback period for

new services

ComplexStandardization

Nearly fixedCost model

Labor intensiveDeployment

process

MonthsChange

management

WeeksTest provisioning

NoneSelf service

10-20 percentServer and storage

utilization

FromCapabilities

Cloud server environments

Months

Self service

By the hour

Automated

Days or hours

Minutes

Unlimited

70-90 percent

To*

Shifting workloads to

IBM SmartCloud Enterprise can

help enable new opportunities

and drive significant cost

savings.

*Based on results from IBM’s Technology Adoption Program. Client-specific results can only be ascertained after a return on investment analysis.


How does Cloud Work?

Prepared byGlobal Technology ServicesCloud Manage Services


Customer account managers create users, control user access to the account and set permission levels.


Monitor, manage and control through the Web Portal

Control tab Instance Images Storage

Account tab Managing Users Usage overview Access keys IP addresses

Support tab Forums Video & Document libraries


Nine standard server and storage options are available for user accounts

•60

•4

•2

•Copper

•60

•2

•1

•Copper

•60+2048•60+1024•60+1024•60+85

0•60+350•60+350•60+175•Instance storage (GB)

• Virtual machine (VM)

•Options

•32-bit configurations •64-bit configurations

•Bronze •Silver •Gold•Bronz

e•Silver •Gold

•Platinum

• Virtual CPUs• with 1.25 Gigahertz

•1 •2 •4 •2 •4 •8 •16

•Virtual memory (GB) •2 •4 •4 •4 •8 •16 •16

• Intel architecture servers can be provisioned with Linux (Red Hat, Novell SUSE or customer provided) or Microsoft Windows Server (2003 or 2008) and your choice of middleware.

• Prices start well under 10 cents per hour* for a virtual machine, including operating system. Reserved capacity options provide pools of resources at discounted rates.

• Dynamically attach and detach up to three extra blocks of persistent (RAID protected) storage to an instance, preformatted (ext3) or raw in eight sizes from 60 GB to 10 TB.

*US prices for 32-bit copper configuration with Windows Server or SUSE Enterprise Linux, current as of December 5 2011. Prices subject to change.


Working with virtual machine instances and software images

*Choose ”minimal storage” and experience even shorter provisioning times.

** Storage space used by private images is charged for at persistent storage rates

Create instance from a standard PUBLIC image

Create instances from your PRIVATE image

Customize standard instance

Save image to your PRIVATE catalog

Provisioned instances

Available images

IBM PUBLIC image Catalog ’My Images’ PRIVATE Catalog**

Your fully configured instance(s)

The entire process can be driven and monitored from the cloud portal control panel or controlled using a scripted programming interface.

Standard instance

Images in a PRIVATE Catalogcan be copied to a SHARED catalog, accessible to other users on the account.

* *Add software bundles (optional)


Users can have a server environment up and running in minutes on the Cloud (4-Clicks!)

The self-service portal, designed for ease of use, guides you through setting up what you need and triggers the automated provisioning of your servers.

Step 1

Click and choose the service you need

Step 2 Step 3

Choose the hardware and usage configuration

Application provisioned and ready to run

An interactive simulation of the user experience is available here.


You can provision resources from several Cloud Delivery Centers

Raleigh, NCRaleigh, NC

Boulder. COBoulder. COToronto, ONToronto, ON Ehningen, GermanyEhningen, Germany

SingaporeSingapore

Makuhari, JapanMakuhari, Japan

Point of delivery (POD) minimum configuration

User front-end to Business and Operational Support Systems (BSS/OSS)

User front-end to Business and Operational Support Systems (BSS/OSS)

UserUser

RTP (OSS/BSS)

OSS (POD)


IBM Cloud Managed Services (SCE, SCE+, SCE+ w/Applications)

Prepared byGlobal Technology ServicesCloud Manage Services


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Page 15

The IBM SmartCloud Framework is the base for our solutions.

Common Open Standards Technology and Industry Ecosystem

DeployDesign

Business Process as a Service

Software as a Service

Platform as a Service

Infrastructure as a Service

Consume

Enables private/hybrid cloud service delivery and management

Cloud Enablement

TechnologiesSecure and scalable cloud managed

services platform

Managed Cloud

ServicesPre-built Cloud SaaS business

applications and solutions

Cloud Business

Solutions

Proven Strategy Consulting, Migration, & Management Expertise


• Storage administration• Hardware availability and fail over• Backup/restore/diagnostics

• Perimeter and network security• Server host security• Hardware and systems software assets

• Network services• Network maintenance and change• Equipment configuration management• Network fail over

Operations Services

Systems Administration

Data Availability Services

Network Services

Computing Infrastructure

Data Center & Network

Security Services

• System and OS maintenance• System and OS changes• Capacity management

IBM SmartCloud Enterprise Platform Stack

• 24x7 service desk• Monitoring and SLA reporting• Service request management

ApplicationsAdministration

Database Management

• App administration and availability• Application db administration• System performance tuning• Job scheduling

En

terp

rise

+

En

terp

rise

Sm

artC

lou

d F

or

Ap

plic

atio

ns


IBM SmartCloud Enterprise Shared Infrastructure as a Service (Pay-as-you-Go Cloud)

Global data centers

Serving your end users, IT professionals and partners.

Internet

Enterprise-class shared cloud infrastructure – Highly virtualized, automated and standardized multitenant IT infrastructure

with massive capacity and global reach– Provides virtual servers and storage in minutes

Pay-per-use with no up-front investment– Resources billed per hour of usage, including selected software, with no capital

expense or long-term commitments required

A flexible and feature-rich services platform– Flexibility and features to support a myriad of workloads.– An automated platform on which enterprises and their partners can base higher

level services

IBM owned and operated – Built to meet enterprise security, reliability and control requirements for on-

demand IT resources


Virtual Machine Capacity Options

x86Options

32-bit configurations 64-bit configurations

Small Med Large Small Med Large XL

Virtual CPUs 1 2 4 1 2 4 8

Virtual Memory (Gigabytes) 1 2 4 2 4 8 16

Instance Storage (Gigabytes) 64 128 192 64 128 192 384

pSeriesOptions

64-bit configurations

Small Med Large XL Jumbo

Virtual CPUs 1 2 4 8 16

Virtual Memory (Gigabytes) 2 4 8 16 32

Instance Storage (Gigabytes) 64 128 196 384 512

+Capacity (server / storage)

Capacity (server / storage)

Service CategoryService Category

SoftwareImage

SoftwareImage

ManagedServicesManagedServices+ +


Service Level Package Options

PackageVM Availability

SLAInfrastructure Services

Bronze 98.5% 32-bit and 64-bit System x – Windows & Linux 64-bit System p - AIX Pre-defined Selectable VM sizes (CPU, Memory,

Storage) 24-Hour Service Request Fulfillment

Silver 99.5% Includes Bronze Infrastructure Services, plus VM Mobility within a Virtual Cluster 24-Hour Service Request Fulfillment

Gold 99.7% Includes Silver Infrastructure Services Automated Restart on VM failure 48-Hour Total Service Request Fulfillment

Platinum 99.9% Includes Gold Infrastructure Services Storage replication across different physical

storage devices 72-Hour Total Service Request Fulfillment




SoftwareImage

SoftwareImage



Operating System and Software Images




SoftwareImage

SoftwareImage


• MS SQL Server• Oracle 10.2• Oracle DB 11g EE• IBM DB2 EE V9.7• IBM Websphere MQ V7.0• MS Internet Information Server

• Operating System

•x86 (VMware ESXi 4.1)• Red Hat Enterprise Linux 5.4 & 5.6 (32 and 64-bit)• Windows Server 2003 R2 Standard Edition (32 and 64 bit)• Windows Server 2008 R2 Standard Edition (64-bit)

• pSeries (IBM PowerVM) - IBM AIX Standard Edition Version 6.1

• IBM and non-IBM software:

• Apache Tomcat V5.5• Oracle Weblogic V10.3• Apache HTTP V2.2• Microsoft .Net 3.5


Managed Services (Base)

•Systems Management• Monitoring of OS Components• Patch Management(Auto, Manual, Do not Patch options)• Anti-Virus on Windows OS• OS License Management• OS Level Security and Compliance

• Security Policy Management• Security Compliance Support• Audit Support Management• Regulatory Program Management

• ITIL based Managed Services• Service Catalogue• Service Request or Activation and Deactivation (SA&D)• Incident, Problem and Change Management (with add-on support for Integration Services)• Event Management• Configuration Management• Asset Management


Optional Managed Services – Above the Hypervisor Management

•Operating Systems Monitoring and Management• Monitoring of OS Components• Patch Management• Anti-Virus on Windows OS• OS License Management• OS Level Security and Compliance

• Security Policy Management• Security Compliance Support• Audit Support Management• Regulatory Program Management

• ITIL based Managed Services• Service Catalogue• Service Request or Activation and Deactivation (SA&D)• Incident, Problem and Change Management (with support for Integration Services)• Event Management• Configuration Management• Asset Management


“We started to talk to IBM as a partner....we did real time monitoring, real time control of that sewer system. We are able to dynamically change how the system can store and move wastewater during each unique storm that comes across our 40 square miles of city and visualize a lot of data as useful decision support information at a glance. “ - Gary Gilot , President, Board of Public Works, City of South Bend, IN

Deeper customer relationships through tailored content and new value-added services

Flexible pricing model that scales as the business grows, while maximizing profit.

Management of millions of connected consumer devices

Cloud in Action: City of South Bend

• The utility, like many, struggled with an aging and inefficient sewer infrastructure. Lacking a holistic view into the health of the system, crews found it difficult to quickly locate and resolve issues, such as a clogged pipe.

• During severe rainstorms—and sometimes even during dry weather—the system was unable to handle large volumes rainwater and wastewater, causing raw sewage to be released directly into the local river.

• EPA is enforcing the Clean Water Act in 800 CSO communities including South Bend. The utility was averaging 54 overflow events annually, discharge levels had reached nearly two billion gallons per year and the city was facing half a billion dollars’ worth of infrastructure changes.

• The utility, like many, struggled with an aging and inefficient sewer infrastructure. Lacking a holistic view into the health of the system, crews found it difficult to quickly locate and resolve issues, such as a clogged pipe.

• During severe rainstorms—and sometimes even during dry weather—the system was unable to handle large volumes rainwater and wastewater, causing raw sewage to be released directly into the local river.

• EPA is enforcing the Clean Water Act in 800 CSO communities including South Bend. The utility was averaging 54 overflow events annually, discharge levels had reached nearly two billion gallons per year and the city was facing half a billion dollars’ worth of infrastructure changes.

• Service delivery platform based on IBM SmartCloud Enterprise

• IBM Intelligent Operations Center, working with IBM Business Partner EmNet LLC, is the central point of command. The network collects, analyzes and monitors live data from sensors, level indicators and SCADA of the sewer system, and also helps control wet weather flow through the remote use of wireless rain gauges, sewer level sensors and smart valves.

• The solution also takes advantage of ArcGIS Server software from IBM Business Partner Esri to manage geographic data and generate maps .

• Service delivery platform based on IBM SmartCloud Enterprise

• IBM Intelligent Operations Center, working with IBM Business Partner EmNet LLC, is the central point of command. The network collects, analyzes and monitors live data from sensors, level indicators and SCADA of the sewer system, and also helps control wet weather flow through the remote use of wireless rain gauges, sewer level sensors and smart valves.

• The solution also takes advantage of ArcGIS Server software from IBM Business Partner Esri to manage geographic data and generate maps .

Revamping public utilities through SmartCloud technology

SCE | NA IOT | Government I Reference

Benefits:The solution: The need:

CRDB Link to Client Reference

• Cuts wet weather overflows by 23 percent and dry weather overflows from 27 per year to one

• Adds 10 million gallons of capacity to the wastewater system

• Avoids spending over USD100 million in infrastructure investments, plus more than USD660,000 in potential government fines

• Waterways will be cleaner and neighborhoods healthier as customers will experience fewer backups in their basements.

Benefits:

Client Video


Private Cloud JourneyCloud On-Premise & behind your Firewall

© 2011 IBM Corporation25

The Journey from Traditional Environments to Cloud Can be in One Step or an Evolution

Clients make workload-driven trade offs among functions such as security, degree of customization, control and economics

CONSOLIDATEPhysical Infrastructure

CLOUDDynamic provisioning for workloads

VIRTUALIZEIncrease Utilization

STANDARDIZEOperational Efficiency

AUTOMATEFlexible delivery & Self Service

SHARED RESOURCESCommon workload profiles

Ready the In

frastru

cture

Inte

grat

e w

ith e

xist

ing

infra

stru

ctur

e

Traditional IT

Standard Managed Services Cloud Delivered Services

Where are you in this continuum?


IBM PureFlex: Integrated Infrastructure for Private Cloud

26

• x86 & POWER7+• Higher VM density, more Memory• Designed to support the growth of future generations

• Integrated, scalable, 3rd party storage virtualization• Real-time Compression, Tiering, Pooling

• Choice of Networking: IBM, Cisco, Juniper & Brocade, across multiple protocols• Industry standard OpenFlow, 802.1 Qbg• Uncompromised I/O: 40Gb Ethernet, 16Gb Fibre Channel, and 56Gb Infiniband

• Open Choice for compute, network, storage, OS and Hypervisors• Desktop Virtualization: VirtualBridges, Citrix, VMware and ISV solutions

• Single point of management control for resource virtualization / systems management• Infrastructure-as-a-Service (IaaS)- SmartCloud entry (private cloud)

• End-to-End Life-Cycle Support• Single point of Contact• Best industry services organization and Certified Business Partner Network


SmartCloud Entry

Automate IT Delivery

SmartCloud Entry


Customer integratedhardware

SmartCloud Foundation Offering

SmartCloud Provisioning

Automate Optimized Workloads



SmartCloud OrchestrationOrchestrate Services across multiple environments and domains

SmartCloud OrchestrationOrchestrate Services across multiple environments and domains

SmartCloud Entry


SmartCloud Entry


PureFlex System





CIMI & OVFCIMI & OVF TOSCATOSCA CCRACCRA OSLCOSLC

Factory Integrated & Optimized by IBM



Offers a range of entry points, control and integrated value

Supports existing and new infrastructure investments

Delivers application & middleware pattern portability

LegendLegend

Automate IT DeliveryAutomate IT Delivery

PureApplication System

Support an Evolutionary Approach


OpenStack is a global collaboration of developers and cloud computing technologists that seek to produce a ubiquitous Infrastructure as a Service (IaaS) open source cloud computing platform for public and private clouds. OpenStack was founded by Rackspace Hosting and NASA jointly in July 2010. 160 companies and close to 3,000 developers.

What is OpenStack?

OpenStack Compute (core)Provision and manage large networks of virtual machines

OpenStack Object Store (core)Create petabytes of secure, reliable storage using

standard hardware

OpenStack Image Service (core)Catalog and manage massive libraries of server images

OpenStack Identity (core)Unified authentication across all OpenStack projects and integrates with existing authentication systems.

OpenStack Dashboard (core)Enables administrators and users to access & provision cloud-based resources through a self-service portal.

Code available under Apache 2.0 licenseDesign tenets – scale & elasticity, share nothing & distribute everything

http://openstack.org/


AUTOMATEAUTOMATE

Existing Capabilities: Intuitive end-user Web portal for VM provisioning Provision through VMware & VMControl on Power Simplified Cloud administration inc. project construct Built-in resource usage metering and simple billing Simple, yet configurable approval/denial process Deploy on diverse IBM servers with optimization

Existing Capabilities: Intuitive end-user Web portal for VM provisioning Provision through VMware & VMControl on Power Simplified Cloud administration inc. project construct Built-in resource usage metering and simple billing Simple, yet configurable approval/denial process Deploy on diverse IBM servers with optimization

Key Capabilities: SmartCloud Entry

New Capabilities: Image creation, management and manipulation Deploy to KVM, Xen, Hyper-V based infrastructure Deploy on industry x86 platforms providing choice Provision direct to the hypervisor for best scalability Build and/or capture single images Improved multi-tenant security protection

New Capabilities: Image creation, management and manipulation Deploy to KVM, Xen, Hyper-V based infrastructure Deploy on industry x86 platforms providing choice Provision direct to the hypervisor for best scalability Build and/or capture single images Improved multi-tenant security protection

Benefits:

• Time to market - Demonstrated 35x improvement for deploying new applications

• Transform virtualized platforms into private clouds in minutes

• Architecture supports multiple platforms enabling clients to use same self service provisioning portal to create workloads independent of platform

• Platform choice - spans multiple hypervisors and hardware platforms, allowing changes without disruption to the user


OPTIMIZEOPTIMIZE

Includes SmartCloud Entry (sample capabilities): Simplified Cloud administration inc. project construct Built-in resource usage metering and simple billing Simple, yet configurable approval/denial process

Existing Capabilities: Simple GUI based Image construction & composition Virtual image library, search, rich analytics, image

versioning Multiple hypervisor support (ESXi, KVM, and Xen) on

heterogeneous platforms Reliable, fault tolerant cloud Rapid scalable deployment Low touch automation, self service UI

New Capabilities: Drag & Drop graphical tool for pattern composition Standardized virtual systems Deploy patterns of composite infrastructure and

platform topologies Additional hypervisor support for PowerVM , HyperV,

z/VM

Includes SmartCloud Entry (sample capabilities): Simplified Cloud administration inc. project construct Built-in resource usage metering and simple billing Simple, yet configurable approval/denial process

Existing Capabilities: Simple GUI based Image construction & composition Virtual image library, search, rich analytics, image

versioning Multiple hypervisor support (ESXi, KVM, and Xen) on

heterogeneous platforms Reliable, fault tolerant cloud Rapid scalable deployment Low touch automation, self service UI

New Capabilities: Drag & Drop graphical tool for pattern composition Standardized virtual systems Deploy patterns of composite infrastructure and

platform topologies Additional hypervisor support for PowerVM , HyperV,

z/VM

Key Capabilities: SmartCloud Provisioning

Benefits:

• 70% reduction in image provisioning time with automated image lifecycle management

• 40% - 80% labor cost reduction by increasing image/admin ratio efficiency

• Reduce complexity by managing image sprawl with health visibility and image analytics

• Speed time to market for applications with pattern-based workload design and deployment


ORCHESTRATEORCHESTRATE

Includes SmartCloud Provisioning (sample capabilities): Deploy patterns of composite infrastructure, platform and

software as a service Simple GUI based Image construction & composition Virtual image library, search, rich analytics, image

versioning

Existing Capabilities in TSAM / ISDM: Service catalog for pre-defined, standardized IT service

deployments Enabled for multi-tenancy with onboarding process Hybrid integration for multiple public cloud environments Cloud health, monitor performance, what-if analytics and

capacity management with increased visibility Integrated, extensible and comprehensive Usage and

accounting tracking for chargeback capabilities

New Capabilities: Simple composition of Run Books automation for

extending pattern deployment and lifecycle processes with custom management processes

Reusable Run Book libraries to speed automation of IT processes

Includes SmartCloud Provisioning (sample capabilities): Deploy patterns of composite infrastructure, platform and

software as a service Simple GUI based Image construction & composition Virtual image library, search, rich analytics, image

versioning

Existing Capabilities in TSAM / ISDM: Service catalog for pre-defined, standardized IT service

deployments Enabled for multi-tenancy with onboarding process Hybrid integration for multiple public cloud environments Cloud health, monitor performance, what-if analytics and

capacity management with increased visibility Integrated, extensible and comprehensive Usage and

accounting tracking for chargeback capabilities

New Capabilities: Simple composition of Run Books automation for

extending pattern deployment and lifecycle processes with custom management processes

Reusable Run Book libraries to speed automation of IT processes

Key Capabilities: SmartCloud Orchestration

Benefits:

• 40% - 60% reduction of admin costs, through extensive automation of service delivery

• Achieve standardization of services, resulting in 50% manual labor reduction

• Business Agility: end to end automation allow business to react to ever changing market conditions

• Choice of services through standards based hybrid connectivity

• Flexibility though easy adaptation to existing processes and tools


Questions?

www.ibm.com/smartcloud


What it is:• A technique to assess Cloud capabilities against a set of characteristics• Identify specific IT capabilities to be adopted to support Cloud• Provide roadmaps to achieve selected IT capabilities based upon

industry best practices and IBM Customer experiences

What it entails:• 1/2 day of exploratory on-site workshop • Examination of current IT capabilities

relative to Cloud

What is produced:• Assessment of current IT environment• Observations and recommendations• Customized Cloud roadmaps• Candidate initiatives/projects

Cloud Exploration Workshop

X86-based Servers

S40202DP05:

Consolidate x86-based

application instances

across two or more

LOBs/ application areas

S40202DP06:

Consolidate stand-

alone servers into

blade servers

S40202DP07:

Conduct a x86-

based server

virtualization

Proof of

Concept (POC)

S40202DP08:

Pilot x86-based

server virtualization

technologies across

two or more LOBs/

application areas

S40202DP10:

Pilot the use of grid

technologies across

x86-based platforms

to reduce the time to

results for selected

applications

S40202PE01:

Consolidate x86-

based application

instances across

the enterprise

S40202PE02:

Expand the use

of blade server

technologies

across the

enterprise

S40202PE03: Pilot

workload

management with

dynamic

virtualization

S40202PE04:

Expand the use of

x86 virtualization

technology across

the enterprise

S40202PE05:

Expand the use

of grid

computing

across the

enterprise

S40202DP03:

Inventory server

assets and assess

for consolidation

opportunities

[C40702DP03

C40702DP02

C40702DP01]

S40201DP09:

Review and

assess for grid

computing

readiness

S40202DP04:

Determine best fit

workload platform

using the server

selection process

S40202DP01:

Develop Server

Platform Selection

Criteria and Patterns

S40202DP02:

Update the Systems

Development Lifecycle to

incorporate the platform

selection process

[A40102DP03,C40402DP02,A40103PE01]

[C40701DP06,S40505DP02,C40701DP02]

[S40504DP04,S40504DP01,C40701DP02,S40505DP02,C40701DP06]

[S40504PE01:S40505PE02:S40504PE03]


Virtual machine instance prices

*U.S. prices current as of November 2, 2010. Subject to change. See Cloud Agreement and current Charges Schedule on SalesOne

Virtual MachineOptions

32-bit configurations 64-bit configurations

Copper Bronze Silver Gold Copper Bronze Silver Gold Platinum

Virtual CPU’s with 1.25GHz

1 1 2 4 2 2 4 8 16

Virtual Memory (Gigabytes)

2 2 4 4 4 4 8 16 16

Instance Storage (Gigabytes)

60 175 350 350 60 850 1024 1024 2048

Price per hour – without a reserved capacity package

with Redhat Linux OS $ 0.190 $ 0.210 $ 0.310 $ 0.460 $ 0.400 $ 0.500 $ 0.610 $ 0.940 $ 1.840

with Novell SUSE Linux OS $ 0.150 $ 0.170 $ 0.265 $ 0.410 $ 0.350 $ 0.450 $ 0.550 $ 0.910 $ 1.540

with Windows Server $ 0.100 $ 0.120 $ 0.240 $ 0.370 $ 0.340 $ 0.400 $ 0.500 $ 0.960 $ 1.990

Preferred price per hour – with a reserved capacity package (in addition to monthly reservation fee)

with Redhat Linux OS $ 0.154 $ 0.165 $ 0.220 $ 0.300 $ 0.265 $ 0.320 $ 0.380 $ 0.670 $ 1.100

with Novell SUSE Linux OS $ 0.114 $ 0.125 $ 0.175 $ 0.250 $ 0.215 $ 0.270 $ 0.320 $ 0.500 $ 0.800

with Windows Server $ 0.064 $ 0.075 $ 0.150 $ 0.210 $ 0.205 $ 0.220 $ 0.270 $ 0.550 $ 1.250


University of Pennsylvania Medicine Clinical Research Cloud

Business Background Solution Overview

Business Benefit

• Provide investigators with a standard virtual desktop environment that supports secure access to research data.

• Cost effective solution provides greater desktop hardware density and standardization.

• Compliance to applicable regulatory policies including: HIPPA, GINA, CMS, FISMA, FDA, and VA

• Self service registration for access management and integrated identity management across desktop and server infrastructure

• Provide detailed usage and accounting to support chargeback to research projects

• IBM Tivoli Service Automation Manager

• IBM Tivoli Usage and Accounting Manager

• IBM Tivoli Access Manager

• IBM Tivoli Identity Manager

• IBM Tivoli Monitoring

• IBM WebSphere Portal

• Virtual Bridges – Verde (Virtual Desktop)

• IBM hardware – xSeries BladeCenter, XIV Storage

• Support for VMware and KVM hypervisors

• Common service automation manager (TSAM) for both VDI and Server based resources

• The University of Pennsylvania School of Medicine’s Clinical Research Computing Unit is developing a Cloud infrastructure to support secure virtual desktop and compute needs for internal and external investigators.


The SmartCloud Enterprise+ environment is supported by a comprehensive set of managed services and tools.

Monitoring and management of operating systems (OS)

ITIL-based managed services enable more consistent and

efficient service management

Supporting managed services to enable additional

management and resiliency

Monitoring and patch management of OS components

Antivirus on Microsoft Windows OS Accounting of software licenses

OS-level security and compliance– Security policy management

and compliance support

Base audit support for the environment and regulatory program management

Service catalog

Service request – activation and deactivation (SA&D)

Incident, problem and change management

Event management

Configuration management

Asset management

Management above the operating system (such as database and middleware)

– Monitoring and response to alerts

– Patch management

Vulnerability management for the managed environment

– Scanning using IBM security services

– Response to alerts and events

Managed firewalls

Network intrusion detection


Our SmartCloud Enterprise+ environment adopts IBM best-of-breed security controls to help provide security across the managed layer.

These include:• International Organization for Standardization (ISO)

and International Electrotechnical Commission (IEC) 27001/2-based information security (ISeC) agreements that support industry and regulatory requirements

• Hardened operating system (OS) images, regularly validated to ISeC controls with optional host-based intrusion detection system (HIDS) and host-based intrusion prevention system (HIPS)

• Middleware configured in a security rich manner, based on ISeC specifications

• Automated validation of ISeC security controls• Automated processes for Service Activation and

Deactivation (SA&D) and patch management• Standard identity federation methods to support

existing enterprise directory

1Internet Emergency Response Service (ERS)

Managed layer security

ISeC security controls

Automatedpatch

management

IBM ERS1

Secure SA&D

Antivirus(Windows)


LAN• Redundant 10Gbps LAN Infrastructure based

on Juniper Switch technology• 3 virtual NICs: customer, IBM admin, and

backup• Customer network traffic segmented using

secure VLANs• Multiple VLANs per client account• Managed customer facing software firewall• Software load balancer

WAN• Optional VPN over Internet and/or Site-to-Site

VPN• Internet connectivity with NAT to customer

VLANS• Dedicated network connectivity

Networking Features

cloud computing overview

Documents