cloud integraon best prac.ces customer panel · cloud integraon best prac.ces customer panel...

CloudIntegra.onBestPrac.cesCustomerPanel[CON6373]

RavigopalGade,Sr.Director,CalixScoENieman,EnterpriseIntegra.onArchitect,LandO’LakesSwamynathanKuppuswamy,Director,AvayaBruceTierney–DirectorOracleCloudIntegra.on,Oracle

2 © 2013 Calix – Proprietary and Confidential

The information contained in this presentation is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remain at our sole discretion.

Calix ICS Integration Experience

Owner: Ravi Gade

Sr. Director, IT Enterprise Applications Oct 20, 2015


Calix Overview

Ø  Calix, a global leader in broadband communications access software, systems, and services, and publicly traded on the NYSE.

Ø  Our solutions are deployed in over 80 countries globally. Ø  In the US, 85% of local exchange carriers uses Calix solutions.

About Me Ø  I am a Senior Director, leading enterprise application team at Calix Ø  Enterprise applications team is Responsible for IT Applications including Oracle EBS, Oracle

Business Intelligence, Integrations Platforms, Oracle Agile PLM, Oracle BMI, Salesforce, Workday, Adobe AEM and Hyperion Systems.


Business and Technical Requirements

Ø Calix competes in a highly competitive global market for broadband equipment against companies who are often much larger than ourselves Ø Calix must innovate not only from a product perspective, but from an efficiency and effectiveness perspective as well Ø Calix business users depends on data integrity across these multiple enterprise applications. Ø From a tech perspective, we were looking for a platform for rapid integration of multiple platforms Ø Calix has a heterogeneous IT landscape. This includes both on premise and cloud (SaaS) applications Ø Able to build secure integrations regardless of the application or platform, Consolidate multiple integrations tools into one single platform for efficiency


Story of ICS Adoption Ø  We at Calix evaluated many integration platforms and found Oracle ICS as the solution that

supports both our strategic and immediate goal. Ø  Rapid deployments – Reduction in “go to market time” , Built in adaptors Ø  Most cases we are able to build integrations in few hours. Interactive UI, helping us to

leverage existing team, does not require special skills Ø  At Calix, we have completed our first cloud-to-cloud application integration project for

Adobe Experience Manager (AEM) and Salesforce (SFDC) application using bi-directional data flows.

Ø  We have implemented a total of 24 integrations in two weeks using out-of-the box Salesforce Adapter, SOAP-to-REST and REST-to-SOAP integrations

Ø  Able to build SaaS to SaaS and SaaS to on-premises integrations in just a few clicks.

Publisher1

Publisher2Dispatcher2

Dispatcher1

Author1

ELB

Produc.onCluster

ICS

Salesforce

Pardot

Accounts

ContactsUsers

Products

SSNo=fica=ons

En=tlements

AccountTeams

PardotNo=fica=ons

UserRegistra=on

SMTP

Copyright © 2013. All rights reserved.

Animal nutrition and feed Agriculture services, crop inputs Dairy foods

Land O’Lakes: a full-service Farmer’s Cooperative


Scott Nieman – Quick Bio §  Enterprise Integration Architect for all lines of business §  6+ years with Land O’Lakes §  30+ years of integration experience §  15+ years standards experience

–  Early X12 (mid 80’s) –  UN/CEFACT –  ebXML –  *AgGateway (precision agriculture, farm-to-table standards) –  *Open Applications Group (OAGIS 10.x)


Land O’Lakes, Inc. – Key Facts

§  ~10,000 employees

§  3,200 direct producer-members and 1,000 member-cooperatives

§  Serve +300,000 agricultural producers

§  300+ facilities in the U.S.

§  3 diversified businesses

§  Annual revenue +$15 billion

§  Goal to double revenues and increase international growth in the next 10 years


Business case/ Technical challenge §  Several Use Cases in flight; working with Oracle A-Team §  Goal to eliminate Data Center creates Cloud integration opportunities §  ICS Cloud to On-Premise integrations

–  Provision new Customers from Salesforce to access BusinessLink applications achieved in hours

–  **Integrate soil sample information into Sure-Tech’s LabVantage system directly from SST Software’s mobile application in the farmer’s field

§  Cloud-to-cloud integrations will arise as more applications move to the cloud §  Enable our business analyst to map data for simpler integrations §  Allow integration specialists to focus on more challenging problems/ frameworks

and integration governance / lifecycle


Solution Architecture: Soil Testing Service Cloud to On-Premise using OAGIS Standard API

Upload Sample Event

Soil sampling in farmer’s field Print out w/ bar-code included with samples

API Gateway

SOA Suite 12c

OAGIS 10.2*

InspectionOrder

LabVantage7

OAGIS 10.2* InspectionOrder

SQS

Cloud SDK event

Cloud Capabilities DMZ Land O’Lakes Trusted Zone

enrich

OAGIS 10.2* InspectionOrder

WSDL

LIMS

ICS

BPM 12c JDE Customer Lookup

Credit Hold Exceptions


Technical Highlights and Benefits §  Ability to transform messages to OAGIS formats when partner is not able to §  Use of Amazon SQS requires Cloud SDK

–  Land O’Lakes will build the SQS Adapter; Amazon Query API

–  Goal is to make the SQS Adapter available on Cloud Marketplace

§  Oracle Recommends data mapping suggestion engine is very promising §  Simple browser-based UI

–  No JDeveloper install! Up and running quickly without developer-class computer

–  Development time cut in half (50% improved time-to-market)

§  Frees up Integration Developer resources for more challenging work –  50% of integrations fall into simpler category (no lookups or enrichment)

–  3x more IT resources available to complete work (business analysts)

Maximize the Value of Your SaaS Investments with Oracle Cloud Platform Swamy Kuppuswamy

Avaya – Confidential & Proprietary. Use pursuant to your signed agreement or Avaya Policy 14 14

Global Reach

About Us Products & Patents

§  $4.4B revenue §  #520 on the Fortune 1000®

§  11K+ partners driving 75% of revenue

§  #1 worldwide in: ü  Telephony Systems

ü  SME Telephony ü  Contact Center

ü  Voice Maintenance §  24K+ DevConnect members

§  5400 patents & applications worldwide §  #136 of top US patent holders

§  114 new product releases in FY14 §  19% Y/Y growth in Cloud/

Managed Services

§  300K+ customers in 1M+ locations

§  28 global delivery support

centers handling 2M+ service requests annually

§  13K+ employees in 56 countries

Revenue


Project Description

Business Case •  Simplify business processes. •  Improve user experience and productivity. •  Reduce customizations by 80% •  Reduce cost by 30%

Technical Challenges •  Migrate thousands of Partner users to Oracle Sales Cloud

while keeping legacy system running for CRM functionality and backend integration.

•  Map 53 standard & custom data objects and functionalities from Legacy PRM system to Oracle Sales Cloud.

•  Integrate Oracle Sales Cloud PRM and Legacy CRM for real-time synchronization.

•  Ensure data consistency between two in-flight systems.

Legacy CRM / PRM

Oracle Sales Cloud PRM

Marketing Cloud Eloqua

Other Apps Data Warehouse

ERP

Planned for

On Premise

ICS / FMW


iPaaS Benefits

•  Adopt DevOps model for increased developer productivity.

•  Out of box Adapters for Cloud and on premise applications. •  Built on proven SOA framework.

•  Built-in Error handing & Reporting Dashboard.

•  Provides latest security standards.

•  Easy to build & maintain Integrations.

•  Near real-time scale up/down based on usage.

Key highlights of Integration Cloud Service

CloudIntegra.onBestPrac.cesCustomerPanel[CON6373]

[email protected]–LandO’LakesSNieman@landolakes.comSwamynathanKuppuswamy-Avayaskuppuswamy@[email protected]

cloud integraon best prac.ces customer panel · cloud integraon best prac.ces customer panel...

Documents