Communication Solutions

Stericycle Communication Solutions redefines what it means to

communicate with patients. Our Customer Experience Experts

alleviate your patients’ concerns and answer their questions with

customized protocols, greetings, and message templates. Explore

our Answering Services now to start saving staff time, increasing

patient satisfaction, and achieving operational excellence.

WHEN YOUR PATIENTS CALL US, THEY REACH YOU

Digital and automated operations, answering machines and

endless rings leave patients feeling unimportant and ignored.

Stericycle Customer Experience Experts respond to your patients

the way you would - with compassionate, prompt, and accurate

service on every phone call, 24/7.

NIGHTS, WEEKENDS, HOLIDAYS - WE’RE ALWAYS ON CALL

Our HIPAA-compliant healthcare Answering Services solution is

tailored to fit your needs. System redundancies ensure we’re always

up and running. Daily message reporting means you always know

your patients’ needs and concerns.

WE’RE ON CALL FOR YOU

Between scheduling, patient care, billing, and compliance, you’re busy.

Our Customer Experience Experts free your staff to focus on activities

that refine and grow your operations by taking care of these essential

duties for you:

• Field, screen, and deliver urgent messages real-time to any device

• Answer patient questions

• Provide HIPAA-compliant service

• Converse with fluency in medical terminology and basic protocols

• Screen non-urgent messages carefully to reduce unnecessary

phone calls and expenses

• Offer a seamless experience for patients, resulting in increased

patient and staff satisfaction

StericycleCommunications.com | 866-783-9820

healthcare

ANSWERINGSERVICESGive your patients superior service around the clock without burning out your staff. Entrust your answering service needs to Stericycle Communication Solutions today.

Give your patients and providers peace of mind. Contact us today for a complimentary assessment of your answering service operations.