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www.steria.com Competence development as a strategic tool for Information Management © Steria Per Harald Pettersen, Senior Business Advisor Ingemar Johansen, Senior Business Advisor

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Page 1: Competence development as a strategic tool for Information ...web.idg.no/app/web/online/Event/Energyworld/2014/... · The European e-Competence Framework (e-CF) Background The European

  www.steria.com

Competence development as a strategic tool for Information Management

© Steria

Per Harald Pettersen, Senior Business Advisor Ingemar Johansen, Senior Business Advisor

Page 2: Competence development as a strategic tool for Information ...web.idg.no/app/web/online/Event/Energyworld/2014/... · The European e-Competence Framework (e-CF) Background The European

  www.steria.com PSA main priorities 2014

  The far north   Petroleum operations on the northernmost part of the Norwegian continental shelf (NCS) must be

conducted in an acceptable manner and safeguard people, the environment and material assets.

  Barrierer   Safety barriers must be maintained in an integrated and consistent manner in order to minimise

risk.

  Groups at particular risk   Management at all levels of the industry must work to reduce major accident risk, and ensure

that these efforts are pursued in a coherent manner.

  Management and major accident risk   The companies must continue their efforts to reduce the threat of injury and illness for groups

particularly exposed to such risks in the industry.

We will also follow up the way management in the companies ensures an

acceptable transition to new phases.

That applies particularly to players with little experience from the NCS, including those who are to drill their first well as an operator, those

planning their first field development, and those taking over as the operator for a producing

field.

Extract from Petroleum Safety Authority (PSA) action list:

Page 3: Competence development as a strategic tool for Information ...web.idg.no/app/web/online/Event/Energyworld/2014/... · The European e-Competence Framework (e-CF) Background The European

  www.steria.com Information Management (IM)

  What   Data can be defined as something that is, or represents, a fact.

This can be in many forms (e.g., text, numbers, graphics, sound, video).

  Information is data in context. Context means providing a meaning to the data, defending the format in which the data are presented and the relevance of the data within a certain usage context.

  Why   Information is used at every level of the enterprise, i.e., at

operational, management and governance levels. Information is one of the enablers of every business function reliant on IT.

Definition

Source: Enabling Information (Publication in COBIT 5 Framework)

Page 4: Competence development as a strategic tool for Information ...web.idg.no/app/web/online/Event/Energyworld/2014/... · The European e-Competence Framework (e-CF) Background The European

  www.steria.com

Service

Plan Identify Control Status Review

Information Management

Information Management process

Life Cycle Information (LCI)

Data Information Knowledge Value

Explore Develop Production Abandon Acquire

Business process

Business Focus: acceptable

transition to new phases

Information Management

Focus: Useful information

IM as transformation enabler

Page 5: Competence development as a strategic tool for Information ...web.idg.no/app/web/online/Event/Energyworld/2014/... · The European e-Competence Framework (e-CF) Background The European

  www.steria.com The European e-Competence Framework (e-CF)

  Background The European e-Competence Framework is a component of the long term e-skills agenda (e-skills for the 21st Century) of the European Union supported by the European Commission and the Council of Ministers and of the „Grand Coalition for ICT jobs“.

  Why use e-CF It enables the identification of skills and competences that may be required to successfully perform duties and fulfil responsibilities related to ICT in both the private and public sectors.   A shared European language to close the e-Skills gap   Job posting & Recruitment   Skills gap analysis   Certification programs   HR planning   Make or buy policies   Competence assessments

e-CF version 3.0 - released 2014

Page 6: Competence development as a strategic tool for Information ...web.idg.no/app/web/online/Event/Energyworld/2014/... · The European e-Competence Framework (e-CF) Background The European

  www.steria.com European ICT family tree and ICT Profiles

Page 7: Competence development as a strategic tool for Information ...web.idg.no/app/web/online/Event/Energyworld/2014/... · The European e-Competence Framework (e-CF) Background The European

  www.steria.com 40 Competence areas

Page 8: Competence development as a strategic tool for Information ...web.idg.no/app/web/online/Event/Energyworld/2014/... · The European e-Competence Framework (e-CF) Background The European

  www.steria.com ICT professional development cycle

Competence

What is required to do a job? Describes the

nature of a job Job profile

Qualifications Certification

Badge of success

Online Classroom Self study On-the-job training

Education and training

Page 9: Competence development as a strategic tool for Information ...web.idg.no/app/web/online/Event/Energyworld/2014/... · The European e-Competence Framework (e-CF) Background The European

  www.steria.com

Service

Plan Identify Control Status Review

Information Management

Information Management process

Life Cycle Information (LCI)

Data Information Knowledge Value

Explore Develop Production Abandon Acquire

Business process

IM as transformation enabler Job profile

Competence

Page 10: Competence development as a strategic tool for Information ...web.idg.no/app/web/online/Event/Energyworld/2014/... · The European e-Competence Framework (e-CF) Background The European

  www.steria.com 5 e-Competence areas and 23 ICT profiles

MANAGE

PLAN BUILD RUN

ENABLE

Business Management

Chief Information Officer

ICT Operations Manager

Business Information Manager

Design

Business Analyst

Systems Analyst

Enterprice Architect

Systems Architect

Development Test Specialist

Developer Digital Media Specialist

Support

ICT Security Specialist

ICT Trainer

Account Manager

ICT Consultant

Technical Management

Quality Assurance Manager

Project Manager

ICT Security Manager

Service Manager

Service & Operation

Network Specialist

Technical Specialist

Service Desk Agent

Systems Adminin-strator

Database Admini-strator

Page 11: Competence development as a strategic tool for Information ...web.idg.no/app/web/online/Event/Energyworld/2014/... · The European e-Competence Framework (e-CF) Background The European

  www.steria.com

Service

Plan Identify Control Status Review

Information Management

Information Management process

Life Cycle Information (LCI)

Data Information Knowledge Value

Explore Develop Production Abandon Acquire

Business process

IM as transformation enabler

Plan Build Run

Support

Business Management

Technical Management Business Analyst

Systems Architect

Developer Test Specialist

Business Information Manager

Chief Information Officer

ICT Operations Manager

Technical Specialist

Service Desk Agent

Business Information Manager

Business Information Manager

Business Information Manager

Service Manager

ICT Security Specialist

Page 12: Competence development as a strategic tool for Information ...web.idg.no/app/web/online/Event/Energyworld/2014/... · The European e-Competence Framework (e-CF) Background The European

  www.steria.com Business Information Manager

Page 13: Competence development as a strategic tool for Information ...web.idg.no/app/web/online/Event/Energyworld/2014/... · The European e-Competence Framework (e-CF) Background The European

  www.steria.com

[email protected] [email protected]

Thank you for your attention !

ITIL® is a registered trademark of AXELOS Limited. PRINCE2® is a registered trademark of AXELOS Limited. COBIT® is a Registered Trademark of ISACA and the IT Governance Institute.

Welcome to Steria booth at the exhibition area for more information:

•  Skills gap analysis

•  Certification programs

•  Competence assessments