conichiwa brochure
TRANSCRIPT
Better understanding of customers through extended user profiling
Tailor the conversation and digital advertising to customers’ needs
Fastest user recognition and profiling in under 2 seconds
Recognize your customers the moment they walk in to treat first-time buyers like regulars and increase customer loyalty.
REAL-TIME RECOGNITION BEST-IN-CLASS GUEST RECOGNITION
Tailored, relevant messages based on customer profiles and location
Optimize your marketing conversion through real life context awareness
Send push notifications to your audience directly at the POS or via Geofencing
Get closer to your customers using a device they love: their smartphones. Then get into their minds and wallets.
HYPER-LOCAL MARKETING HIGHLY RELEVANT PUSH-NOTIFICATIONS
PCI & FCA compliant payment process for secure transactions
Customer and merchant payment interface directly available at POS
Payment authentication through proximity or beacon zoning
Create a seamless payment experience both on-ground or in the air to expedite the process and increase buyer satisfaction.
AUTHENTICATED PAYMENTS THE FASTEST PAYMENT EXPERIENCE
Direct and secure access to your properties for all your employees
Market-leaders like Assa Abloy, Salto, Häfele and Messerschmitt as partners
Fast access for all customers to exclusive areas or venues without having to queue
With „Keyless Access“ and our exclusive partners the queuing for keys is eliminated and your properties made more secure.
KEYLESS ACCESS EASY ACCESS TO YOUR PROPERTIES
Start and adjust use cases with our management platform
Open APIs for easy integration with third party applications
Use beacons as a trigger for intuitive IoT interactions
Link beacons to various objects or connect via BLE to take processes, tracking and experience to a whole new level.
INTERNET OF THINGS MAKE THE WORLD AROUND YOU SMART
Seamless control of all beacons for care free campaigning
Steer marketing campaigns through an intuitive app in real-time
Easy cloud management and user control through web app
Utilize our beacon management cloud to rapidly deploy your beacon fleet as well as easily create and monitor campaigns.
MANAGEMENT CLOUD MANAGE BEACONS IN REAL-TIME
THE POWER OF BEACONS PROXIMITY BASED SERVICES
Devices are able to listen for signals from beacons placed in the physical world and then trigger any experience via an app.
Beacon technology allows a mobile device to understand it's exact position, even indoors where typically not able to pick up GPS signals.
Mobile devices automatically wake-up when in proximity to a beacon, driving engagement with an app at the right time and place.
Setting up beacons is relatively low cost, as the hardware is inexpensive and the beacon SDK can easily be added to an existing mobile application.
Bluetooth is designed to have low power consumption, which means that there is minimal impact on the devices battery life.
The app on the smartphone can then trigger an action, such as to show a notification or change the UI/UX.
The signal wakes-up smartphones nearby via Bluetooth Smart or Bluetooth 4.0 if the smartphone is running a respective App programmed for this beacon.
Say you're arriving at your favorite hotel. A beacon placed at the reception triggers the app on your smartphone to inform a second app which is running on a tablet at the hotel reception, that you just entered. The staff can instantly view your name and preferences to allow a personalized welcome and stay.
HOW IT WORKS BEACONS BRIEFLY EXPLAINED
1 A beacon is a small wireless device transmitting a continuous bluetooth signal, the so called UUID.
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Also the beacon can trigger the app to contact a cloud server to check which action to execute or to contact any other third party, such as another app, website or server.
What could that action be? That’s up to you. Let’s try an example - Hospitality.
The Result? The most seamless and innovative interaction, without you as a guest opening an app, website or inputting information. You're more engaged with the hotel and they can offer the most personalized service.
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YOUR BEACON PARTNER THE STORY BEHIND
At Google Max had the idea to fundamentally change the way guests and hotels interact. In 2014 together with former ezeep founder Fredo, conichi was born. Utilizing beacons to recognize guests at hotels, there was the necessity to create a real-time recognition, the moment guests walk through the hotel entrance. This lead to conichi becoming the market-leader in beacon real-time recognition. As developers across industries, such as aviation, banking, or retail voiced similar challenges of creating relevant and personalized user experiences through beacons, their software was further developed and conichiwa was born.
Have your customized solution ready and easily scalable at low cost, developed by the market-leader in real-time recognition.
OUR SERVICE OFFERING MARKET-LEADING SERVICES
Use our whitelabel SDK or have a custom App built by our dedicated beacon experts
Live deployment of beacon campaigns through our scalable beacon management cloud
As market-leader we offer the fastest beacon recognition to best suit your use-case
Your individual beacon case implemented in under 1 month through our renown SDK
YOUR BEACON PARTNER REAL-LIFE APPLICATIONS
Unlike others we build technology around real-life cases and not the other way around
Projects with existing Apps used by 23M users formed the market-leading SDK
Our expertise results from large scale roll-outs with companies counting 350.000 employees
We assist you the way you need it, bring your own case or have your project developed by us
Our renown technology solution and proven expertise makes us a sought-after partner for your customized beacon project.
PROVEN APPLICATIONS BUILD YOUR CUSTOMIZED BEACON CASE
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Beacon Management Cloud
User’s Smartphone
• Easy access and user control through web app
• Scalable backend for large scale beacon deployments
• Create and monitor beacon campaigns
• Big Data Analytics dashboard to track live performance
• Well documented sandbox SDK
• Agile SDK to pick features and functions
• Choose from the exisiting features to include in mobile app
• Link the SDKs to other third party applications
• Get customized features built
• Inexpensive and scalable hardware
• High quality and durable micro-chips with strong performance
• Low power consumption
• Small form factor and simple deployment
• Increase App engangement
• Create real-life and location context
• Generate a seamless user flow
Native iOS and Android SDK Beacon Hardware
conichiwa VERTICALS WHERE WE HAVE ALREADY REVOLUTIONIZED THE USER EXPERIENCE
AVIATION Recognize
passengers upon entrance, enable
on-board communication
and in-flight seamless payments
HOSPITALITY Recognize guests
and their preferences in
real-time, streamline check-in/out and allow
mobile door opening
RETAIL Send context and
profile related offers to
customers, allow seamless
payments through money or loyalty
points
BANKING Engage with
clients upon entrance in branch to foresee
needs and status, elevating the experience
EVENTS Seamlessly push information to
visitors depending on context and
interact with participants
directly
EXEMPLARY USE CASES INCREASED APP ENGAGEMENT BY 400%
Carrefour, the $20B+ multinational retailer, has been using mobile apps since 2012. The purpose of one of these apps was to make the shopper experience easier and more efficient by helping them find new stores and check prices on items with a mobile phone.
Beacons deployed by our hardware partner kontakt.io enriched the app and Carrefour shopping experience with new features, including welcoming a shopper once he or she enters a store, suggesting products based on previous or current purchases, and displaying coupons. During the test period the number of app users increased by 600%.
Simultaneously, the time spent on using the app increased by 400%. Finally, the proximity data gave Carrefour an invaluable sample of data on where their customers travel throughout the store and in what order, helping improve what the store offers and where to further increase the store’s profitability and opportunity to build customer loyalty.
EXEMPLARY USE CASES INCREASED IN-STORE SALES BY 8%
Ever since Beacons made its debut on the iPhone in 2013, it’s been heralded as the next big thing for retailers – one player taking the plunge is McDonald’s. 26 McDonald’s franchises in Columbus, Georgia have been testing out the technology with its customers.
In a four week trial, these fast food joints have been pushing special deals for McChicken Sandwiches and 10-piece Chicken McNuggets. The promotions pushed McChicken Sandwich sales up 8% and Chicken McNuggets up 7.5%. Based on these initial results, MacDonald’s is working on rolling out programs in additional 263 retail locations.
“Everyone is looking at their phones, millennials especially, and that's where we've decided to engage,” Jack Pezold, a McDonald's franchisee, said in a statement. Proximity marketing was selected to build in-depth relationships with customers and to introduce new set of coffee products also in 15 McDonald Cafés in Istanbul, Turkey, lately.
EXEMPLARY USE CASES MAKE YOUR PRODUCTION 4.0
Elevating the customer experience in retail stores are obvious mass-market applications for beacon technology, but the real winners might be in manufacturing automation. Machine vision and sensing is progressing rapidly, but it’s a complex problem requiring lots of computing power and lengthy algorithm runtimes to solve relatively simple navigation problems.
This is why there are huge optimization opportunities using beacons, especially for complex production processes. Beacons can be implemented in the fields of preventive maintenance, service and product labeling with the significant potential to reduce complexity of production processes and their scheduling.
Using a smartphone, the production manager could go through the production site and read real-time information from machines such as downtimes or failures. Combined with Business Intelligence tools, the manager could also use dashboards that would enable a fast and clear analysis of the individual machines and their batches.
EXEMPLARY USE CASES IMPROVED KPI’S WITH 10,000 BEACONS
Spotless is an Australian managed provider of integrated facilities management services to malls and other customers. For some of its customers, whose facilities are located in high-traffic public areas, the janitorial services provided must be very intensive—in a food court, for instance.
In 2014, Spotless decided to build and deploy a custom workforce management solution with the goal of reducing litigation claims in the commercial cleaning service line. The solution allowed Spotless to understand when cleaning KPI's are missed in real-time and produce employee location reports that can be used as legal defense against slip and fall litigation claims in shopping malls.
The pilot deployment comprised two malls and 300 beacons. After one year Spotless found the solution successful enough that it is now deploying the technology at all 40 of the malls it services, with the total quantity of installed beacons expected to reach 10,000.
REVOLUTIONIZING YOUR MOBILE EXPERIENCE YOUR BEACON CASE IN UNDER 1 MONTH
Contact us and make sure all questions are answered
Receive use cases to convince yourself of your possibilities
Receive your SDK and get access to other use cases
4.1) Implement our well documented App on your
own
4.2) Use our experts to implement SDK into your
existing system
4.3) Have your MVP built by conichiwa and our
beacon experts
Use conichiwa for small or partner kontakt.io for big scale roll-outs
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Build your own use case going one of three ways: Having shipped 500,000
beacons and served more than 10,000 customers like Groupon, SNCF and
Expo Milan kontakt.io has the largest infrastructure market share with hubs i.a. in Berlin, Shenzhen
and New York.
conichiwa PROMISE ALWAYS AT YOUR SIDE
Our team of leading beacon experts has been working in the beacon space for over 3 years. Having served several market-leading companies, we are confident to deliver one of the fastest and most scalable beacon solutions on the market. Therefore with every project we accept, comes our conichiwa promise, refunding you 100% of the costs in case we cannot deliver up to the standard and deliver a functioning beacon case within the promised time-frame.
BEACON & PROXIMITY AGENCY
Get in touch to build your own beacon project via [email protected] or pay a visit at
Ohlauer Straße 43, 10999 Berlin