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Copyright © 2011 The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill
Peak Performance:Success In College And Beyond
Chapter 2Expand Your Emotional Intelligence
McGraw-Hill Copyright © 2011 The McGraw-Hill Companies, Inc. All rights reserved.
Learning Outcomes
• Describe emotional intelligence and the key personal qualities
• Explain the importance of good character, including integrity, civility, and ethics
• Demonstrate responsibility, self-management, and self-control
McGraw-Hill Copyright © 2011 The McGraw-Hill Companies, Inc. All rights reserved.
Learning Outcomes
• Define self-esteem and confidence
• Incorporate a positive attitude and motivation
• List the benefits of a higher education
Copyright © 2011 The McGraw-Hill Companies, Inc. All rights reserved.
McGraw-Hill
Success Principle 2Focus on CHARACTER, not just skills.
McGraw-Hill Copyright © 2011 The McGraw-Hill Companies, Inc. All rights reserved.
Emotional Intelligence And Maturity
• Emotional Intelligence
• Maturity1. Self-awareness—
tuning in to yourself
2. Empathy—tuning in to others
3. Change—tuning in to results
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Character First: Integrity, Civility, And Ethics
• Character• Integrity• Civility• Empathy• Ethics
“The measure of a man’s character is what he would do if he knew he never would be found out.”
Thomas Macaulay
British writer and politician
McGraw-Hill Copyright © 2011 The McGraw-Hill Companies, Inc. All rights reserved.
Responsibility
I am responsible for…
• Forming positive habits
• Assessing my skills
• My feelings and actions
• Keeping my agreements
• Paying back student loans
• Setting goals
• My decisions and choices
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Responsibility
• Learning study and job skills
• Managing time and stress
• Personal and professional relationships
• Major and career planning
• Managing money
• Knowing what resources are available
• My health and energy
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Self-Control
1. Calm down2. Clarify and define3. Listen with empathy
and respect4. Use “I” statements5. Focus on one problem6. Focus on win-win
solutions
“Holding on to anger is like grasping a hot coal with the intent of throwing it at someone else; you are the one who gets burned.”
Buddha
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Self-Esteem And Confidence
Confidence can develop from…
• Focusing on your strengths and positive qualities
• Learning to be resilient and bouncing back after disappointments and setbacks
• Using affirmations and visualizations to replace negative thought and images
• Taking responsibility for your life instead of blaming others
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Self-Esteem And Confidence
• Learning skills and competencies
• Focusing on giving, not receiving, and make others feel valued and appreciated
• Surrounding yourself with confident and kind people
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A Positive Attitude And Personal Motivation
• Higher productivity• An openness to
learning at school and on the job
• School and job satisfaction
• Creativity in solving problems and finding solutions
A positive attitude encourages…
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A Positive Attitude And Personal Motivation
• The ability to work with diverse groups of people
• Enthusiasm and a “can do” outlook• Confidence and higher self-esteem• The ability to channel stress and increase
energy• A sense of
purpose and direction
McGraw-Hill Copyright © 2011 The McGraw-Hill Companies, Inc. All rights reserved.
A Positive Attitude And Personal Motivation
People who have a negative attitude may…
• Feel that they are victims and are helpless to make a change
• Focus on the worst that can happen in a situation
• Blame external circumstances for their attitudes
• Focus on the negative in people and situations
• Believe adversity will last forever• Be angry and blame other people
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How Needs And Desires Influence Attitudes And Motivation
• Self-actualization• Self-esteem• Love/belonging• Safety and security• Physiological needs
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The Motivation Cycle
• Beliefs and self-esteem
• Self-talk and imagery
• Physical reaction
• Behavior
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Motivational Strategies
• Act as if you are motivated
• Use affirmations
• Use visualization
• Use goals as motivational tools
• Understand expectations
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Motivational Strategies
• Study in teams
• Stay physically and mentally healthy
• Learn to reframe
• Reward yourself
• Make learning relevant
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The Benefits Of Higher Education
• Encourages critical thinking
• Is a smart financial investment
• Prepares you for life on the job
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Overcome Obstacles
• Don’t get discouraged
• Create positive mind shifts
“I’ve missed more than 9,000 shots in my career. I’ve lost almost 300 games. 26 times, I’ve been trusted to take the game winning shot and missed. I’ve failed over and over and over again in my life. And that is why I succeed.
Michael Jordan
Professional basketball player
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McGraw-Hill
Peak Performance:Success In College And Beyond
Chapter 2Achieve Emotional Intelligence