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FA QWarranty Replacement Times:
Benelli concierge service replaces defective product within 10-14 days to the client in Australia on stocked products.
Special Made Orders are subject to confirmation with Benelli.
Warranty Costs:
Benelli pays for all shipping associated with warranty products.
Compliances & Certificatation:
All Benelli products are manufactured to Australian standards and are provided with the requisite certification and compliances documents. Example: WELS and WATERMARK.
Samples & Prototypes:
Subject to availability Benelli can provide samples and prototypes for all products.
Delivery Timeframes:
Benelli co-ordinates with our clients to confirm a delivery schedule in pre-production, and guarantee onsite delivery times.
Transit Damage / Costs:
If any products are damaged in transit, Benelli will cover the cost of replacement.
Insurance:
All Benelli products are fully insurance for marine cargo, product and public liability.
Warranty Labour Service:
Benelli service/labour for defective product is subject to Benelli’s warranty terms and conditions.
Specification / Handover Documentation:
Benelli provides all specifications and handover documentation for our clients convenience.