cortana analytics ou comment office 365 peut rendre vos données plus intelligentes collab365

Online Conference

June 17th and 18th 2015

WWW.COLLAB365.EVENTS

Cortana Analytics ou comment Office 365 peut rendre vos données plus intelligentes

Nicolas GeorgeaultNegotium Technologies


Nicolas GeorgeaultNegotium Technologies

Email : [email protected] : @ngeorgeault

CIO & Solution Architect20 years of experience in IT8 with SharePoint6 as a SharePoint Server MVPCo-author of Microsoft SharePoint Server 2010 and 2013 French books


AgendaWhat is Cortana Analytics ?Understand the business valueUse your corporate data in CortanaExtend Cortana to business applications


What is Cortana Analytics ?


CAS Capabilities


How are customers using it?


From data to decisions and actions

Action Decision

Interactive dashboardsWhy did it happen?

PredictionsWhat will happen?

RecommendationsWhat should I do?

Decision automation

Decision support

Data

Value

Static reportsWhat happened? Manual process


Accelerating the speed of business

Historical data

Reactive

People and processes

Proactive

Predictions

Decision Automation


Cortana Analytics Suite

DATA

Business apps

Custom apps

Sensors and devices

ACTION

People

Automated Systems

INTELLIGENCE

Cortana Analytics



Personal Digital Assistant – Cortana

Perceptual Intelligence

Preconfigured Solutions

Dashboards and Visualizations

Machine Learning and Analytics

Big Data Store

Information Management



Business ScenariosRecommendations,

customer churn,forecasting, etc.

Perceptual IntelligenceFace, vision

Speech, text

Personal Digital Assistant

Cortana

Dashboards and Visualizations

Power BI

Machine Learning and Analytics

Azure Machine Learning

Azure HDInsight (Hadoop)

Azure Stream Analytics

DATA

Business apps

Custom apps

Sensors and devices

INTELLIGENCE ACTION

People

Automated Systems

Big Data Stores

Azure Data Lake

Azure SQL Data Warehouse

Information Management

Azure Data Factory

Azure Data Catalog

Azure Event Hub


Understand the business value


Cortana Analytics scenarios

Pay for performance

Operational efficiency

Smart buildings

Predictive maintenance

Supply chain management

Lifetime customer value

Personalized offers

Product recommendation

Fraud detection

Credit risk management

Customer Acquisition

Cross-sell and upsell

Loyalty programs

Marketing mix optimization

EXAMPLE SOLUTIONS

Sales and marketing

Finance and risk

Customer and channel

Operations and workforce


Cortana Analytics Key VerticalsRetail

Industry Overview• $22 trillion global revenue ($4.7 trillion U.S.)

• 4% annual growth rate

• 3.7 million businesses

• 42 million employees

Industry Trends• Commerce anywhere, anytime

• Personal and in context

Scenarios • Sales & Marketing: Demand Forecasting

• Customer & Channel: Personalized Offers

Healthcare

Industry Overview• $2 trillion spent in U.S./year on healthcare• 5,754 hospitals with >36 million patients• Hospital readmissions cost ~$41 billion/year• ACA new regulations for Medicare/Medicaid

Industry Trends• Payments based on patient outcome• Government monitoring hospital readmissions

and number of hospital-acquired conditions

Scenarios • Customer & Channel: Patient Outcomes • Operations & Workforce: Operational Efficiency

Financial Services

Industry Overview• 7.9% of US Economy• $1.2 trillion revenue• 12% revenue growth rate• 5.9 million employees

Industry Trends• Understanding customer behavior• Cybersecurity• Taking banking “mobile”• Proactive regulatory compliance

Scenarios• Finance & Risk: Risk & Compliance • Sales & Marketing: Personalization


Example overall data flow

Stream Analytics

TransformIngest

Web logs

Present & decide

IoT, Mobile Devices etc.

Social Data

Event Hubs HDInsight

Azure Data Factory

Azure SQL DB

Azure Blob Storage


(Fraud detection etc.)

Power BI

Web dashboards

Mobile devices

DW / Long-term storage

Predictive analytics

Event & data producers

Analytics Platform Sys.


Differentiate your app with voice commands

Delight your users with natural interactions

Increase user engagement Increase productivityIncrease discovery

Cortana Analytics scenarios


Use your corporate data


Office 365 connectionFirst releaseAPI ConnectionsOffice Graph


Windows 10 Devices

Extensible to third parties connectors


Extend Cortana to business applications


Azure Data FactoryFully managed service to support orchestration of data movement and processingConnect to relational or non-relational data that is on-premises or in the cloudSingle pane of glass to monitor and manage data processing pipelines.Publish to Power BI

No SQL

DB

Blob

C#

MapReduce

Trusted dataBI & analytics

HivePig

Stored Procedures

VM



Azure Machine LearningML Algorithms are best of breed and embrace OSS• MS + R + Python + BYOAML Studio for productive development• Faster experiments results in faster improvements• Visual Workflows & ML ExperimentsML Operationalization to remove deployment friction• Build entire ML Apps & Deploy as Cloud APIsML Gallery• Provide ML applications like apps in an ‘app store’• Publish/consume APIs in a 2 sided marketHelp organizations eliminate undifferentiated heavy lifting


Azure Data CatalogA metadata repository that allow users to register, enrich, understand, discover, and consume data sourcesDelivers differentiated value thoughData source discovery; rather than data discovery Support for data from any source; Structured and unstructured, on premises and in the cloudPublishing, discovery and consumption through any toolAnnotation crowdsourcing: empowering any user to capture and share their knowledge.This, while allowing IT to maintain control and oversight


Azure SQL Data Warehouse ServiceA relational data warehouse-as-a-service, fully managed by MicrosoftScales to petabytes of data, based on massively parallel processing architecture First elastic cloud data warehouse with enterprise-grade capabilities and dynamic pause

Elastic scale & performance

Scales to petabytes of data

Massively parallel processing

Instant-on compute scales in seconds

Query relational & non-relational

Saas

Azure

PublicCloud

Office 365Office 365

Get started in minutes

Integrated with Azure ML, Power BI & ADF

Enterprise-ready

Powered by the Cloud

Market Leading Price & Performance

Simple billing compute & storage

Pay for what you need, when you need it with dynamic pause

Bring DW to the Cloud without rewriting

AzureAzure


Example #EnterpriseBrain

Stream Analytics

TransformIngest Present & decide

Resources affectation, etc.

Event Hubs HDInsight

Azure Data Factory

Azure SQL DB

Azure Blob Storage


Correlation and regression

Power BI

Web dashboards

Mobile devices

DW / Long-term storage

Predictive analytics

Event & data producers

Analytics Platform Sys.

Tasks, Support ticketing, etc.

Billing, Resource planning, etc.


Let’s speculate about the future


The future of intranet?


+

The future of intranet?


Global Rollout Roadmap Event Hubs, ADF, AML, ASA, HDI and Power BI in GA Azure Data Catalog, Azure SQL DW and Azure Data Lake in preview

Q2 FY16 Cortana Analytics Suite offer available to transactAll services in 5 regions (Central US, East US, South Central US, North Europe and Australia East)ADF, ASA, ADC, HDI, SQL DW available additional 7 regions, serving 50+ countries ASA, SQL DW in national clouds (India, Germany, China)

H2 FY16AML, ADC and ADL available in additional 4 regionsRoadmap TBD for others in national and government clouds


Preconfigured Solutions

Customer Churn Product Recommendation Sentiment Analysis

From zero to finished, analytical apps and scenariosPre-Configured Solutions designed to help customers jumpstart the creation of analytics solution

Allows customers to accelerates the process of building analytical apps

Go from zero to sample app in minutes, from sample app to finished solution in a week


Additional resourcesGithub Cortana voice command samplehttps://github.com/Microsoft/Windows-universal-samples/tree/master/cortanavcds

Cortana Analytics Workshop 2015 - AI: Assistive Intelligencehttps://channel9.msdn.com/events/Cortana-Analytics-Suite/CA-Suite-Workshop-10-11SEP15/AI-Assistive-IntelligenceMarcus Ash

https://msdn.microsoft.com/en-us/library/windows/apps/dn974233.aspxMSDN Design Guidelines for extending Cortana

https://github.com/Microsoft/Windows-universal-samples/tree/master/cortanavcds



https://channel9.msdn.com/events/Cortana-Analytics-Suite/CA-Suite-Workshop-10-11SEP15/AI-Assistive-Intelligence



https://msdn.microsoft.com/en-us/library/windows/apps/dn974233.aspx

https://msdn.microsoft.com/en-us/library/windows/apps/dn974233.aspx


Additional resources

Cortana Analytics Suite micrositehttp://www.Microsoft.com/cortanaanalytics

Cortana Analytics Workshop 2015: The Future of Analyticshttp://www.youtube.com/watch?v=At7uGZc37zsJoseph Sirosh, CVP Information Management & Machine Learning

Cortana Analytics Workshop 2015https://channel9.msdn.com/Events/Cortana-Analytics-Suite/CA-Suite-Workshop-10-11SEP15Sessions and Tutorials

http://www.microsoft.com/cortanaanalytics

http://www.youtube.com/watch?v=At7uGZc37zs

https://channel9.msdn.com/Events/Cortana-Analytics-Suite/CA-Suite-Workshop-10-11SEP15

https://channel9.msdn.com/Events/Cortana-Analytics-Suite/CA-Suite-Workshop-10-11SEP15


Stay tuned for more great sessions …

cortana analytics ou comment office 365 peut rendre vos données plus intelligentes collab365

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