course number/section/name: busi6333/70/intercultural ......3 1. martin, j. s., & chaney, l. h....

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1 Course Number/Section/Name: BUSI6333/70/Intercultural Business Communication Semester/Year: 2020 Fall Professor: Yafei Zhang Class Days/Times/Location or Other Format: Online Office Location: Classroom Center 332J Office Hours (Zoom): Monday & Wednesday: 10:00 am – 11:30 am; 1:30 pm – 4:30 pm. Zoom Link https://us04web.zoom.us/j/4687313909?pwd=VzNRYS9VUTljQ0RvMnRuWkxOYVdQZz09 Meeting ID: 468 731 3909 Passcode: 001516 Office Phone: 806-651-2767 Email: [email protected] Social Media: Keep up with the latest happenings of your COB on Facebook and Twitter, connect with us on LinkedIn, and check out COB videos on YouTube. Terms of Use A student's continued enrollment in this course signifies acknowledgment of and agreement with the statements, disclaimers, policies, and procedures outlined within this syllabus and elsewhere in the WTClass environment. This Syllabus is a dynamic document. Elements of the course structure (e.g., dates and topics covered, but not policies) may be changed at the discretion of the professor. WTAMU Paul and Virginia Engler College of Business Mission Statement The mission of the Paul and Virginia Engler College of Business is to provide high quality undergraduate and graduate business education with a global perspective and ethical awareness. We accomplish this through emphasis on excellence in teaching, which is strengthened by faculty scholarship and supported by professional service. Learning Objectives of the WTAMU Paul and Virginia Engler College of Business Programs The Paul and Virginia Engler College of Business (COB) at West Texas A&M University (WTAMU) seeks to prepare students in the Bachelor of Business Administration (BBA), Master of Business Administration (MBA), Master of Professional Accounting (MPA), Master of Science in Computer Information Systems and Business Analytics (MSCISBA) and the Master of Science Finance and Economics (MSFE) degree programs for careers in business and to foster their professional growth and advancement via key learning goals and objectives. The learning objectives of the Paul and Virginia Engler College of Business are as follows: Leadership Communication Critical Thinking Business Integration Core Business Knowledge Global Business Environment Business Ethics and Corporate Governance

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Page 1: Course Number/Section/Name: BUSI6333/70/Intercultural ......3 1. Martin, J. S., & Chaney, L. H. (2014). Intercultural Business Communication.Pearson (ISBN-13: 978-0132971270). 2. Global

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Course Number/Section/Name: BUSI6333/70/Intercultural Business Communication Semester/Year: 2020 Fall

Professor: Yafei Zhang Class Days/Times/Location or Other Format: Online Office Location: Classroom Center 332J Office Hours (Zoom): Monday & Wednesday: 10:00 am – 11:30 am; 1:30 pm – 4:30 pm. Zoom Link https://us04web.zoom.us/j/4687313909?pwd=VzNRYS9VUTljQ0RvMnRuWkxOYVdQZz09 Meeting ID: 468 731 3909 Passcode: 001516 Office Phone: 806-651-2767 Email: [email protected] Social Media: Keep up with the latest happenings of your COB on Facebook and Twitter, connect with us on LinkedIn, and check out COB videos on YouTube.

Terms of Use A student's continued enrollment in this course signifies acknowledgment of and agreement with the statements, disclaimers, policies, and procedures outlined within this syllabus and elsewhere in the WTClass environment. This Syllabus is a dynamic document. Elements of the course structure (e.g., dates and topics covered, but not policies) may be changed at the discretion of the professor. WTAMU Paul and Virginia Engler College of Business Mission Statement The mission of the Paul and Virginia Engler College of Business is to provide high quality undergraduate and graduate business education with a global perspective and ethical awareness. We accomplish this through emphasis on excellence in teaching, which is strengthened by faculty scholarship and supported by professional service. Learning Objectives of the WTAMU Paul and Virginia Engler College of Business Programs The Paul and Virginia Engler College of Business (COB) at West Texas A&M University (WTAMU) seeks to prepare students in the Bachelor of Business Administration (BBA), Master of Business Administration (MBA), Master of Professional Accounting (MPA), Master of Science in Computer Information Systems and Business Analytics (MSCISBA) and the Master of Science Finance and Economics (MSFE) degree programs for careers in business and to foster their professional growth

and advancement via key learning goals and objectives. The learning objectives of the Paul and Virginia Engler College of Business are as follows:

• Leadership • Communication • Critical Thinking • Business Integration • Core Business Knowledge • Global Business Environment • Business Ethics and Corporate Governance

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Course Description The impact of globalization makes businesses vulnerable if they do not admit or incorporate the intercultural components. Working with people from different cultures is even not a choice for many companies in the contemporary business world. It is also not uncommon to see business problems resulting from cultural miscommunications. In this course, we are going to understand the importance of culture in business communication and apply the cultural dynamics in multiple case studies. This course will improve your intercultural awareness and strengthen your communication skills in global contexts. Course Objectives 1) Embrace and celebrate the cultural diversity; 2) Understand the definition and dimensions of culture; 3) Know how culture could affect business-to-business communication and business-to-customer

communication; 4) Understand the barriers to intercultural business communication and use appropriate solutions; 5) Become aware of ethical challenges in intercultural business communication and analyze those ethical

dilemmas; 6) Develop written and oral skills with advanced digital technologies in intercultural business communication.

Map from COB Learning Objectives to Specific Course Objectives The Paul and Virginia Engler College of Business Learning Goals are related to the course objectives for BUSI6333, as follows: 1. Students will demonstrate competencies in writing, speaking, and technology communication via individual exams, written assignments, and class exercises. 2. Students will demonstrate their competencies in critical thinking via individual exams, written assignments, and class exercises. 3. Students will demonstrate their competencies in ethical decisions via individual exams, written assignments, and class exercises. 4. Students will demonstrate their knowledge of the global and domestic environment and their relevance to the business contexts via individual exams, written assignments, and class exercises. 5. Students will demonstrate their knowledge of diversity for effective problem-solving via individual exams, written assignments, and class exercises. 6. Students will illustrate and explain theories and concepts related to business communication via individual exams, written assignments, and class exercises. Course Materials (Including text, calculator, internet connectivity, software, virtual programs, etc.)

• Textbook (required):

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1. Martin, J. S., & Chaney, L. H. (2014). Intercultural Business Communication. Pearson (ISBN-13: 978-0132971270). 2. Global Collaboration Simulation purchase (See purchasing instructions in the Global Collaboration Simulation section). 3. Daimler China: Facing a Media Firestorm (See purchasing instructions in the case section).

• Additional Readings: In addition to our required textbooks, we will read some relevant articles. These readings will be listed on WTClass as PDF or hyperlinks. Details are listed in course topics.

• This online course consists of multiple modules. In each module, relevant course videos, discussion questions, quizzes, and projects will be posted on WT Class. Please start the next module before completing the previous one.

• Contact information will be collected at the beginning of the semester and posted on WT Class. Make sure you submit the email address that you use frequently and regularly.

• A reliable internet connection and one of the supported browsers (see here http://students.wtamu.edu/wtclass/requirements.html) Note that Microsoft Edge is currently not supported for use with WTClass!

Course Grading Policies

% of total grade Date Discussion board 10% Weekly (due Sundays at

11:59 pm CT) Quizzes 5% Weekly (due Sundays at

11:59 pm CT) Class Activities 25% Weekly (due Sundays at

11:59 pm CT) Project 1: Identifying your own cultural markers

10% Sept. 20 (11:59 pm CT)

Project 2: Daimler China: Facing a Media Firestorm

20% Oct.11 (11:59 pm CT)

Project 3: Global Collaboration Simulation

15% Nov. 1 (11:59 pm CT)

Final exam

15%

Nov. 22 (11:59 pm CT)

Grading Scale: Note: Decimals will round up to the nearest integer.

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Letter Grade Percentage A 100% - 90% B 89% - 80% C 79% - 70% D 69% - 60% F < 60%

Course Assignment, Examination, and or Project Policies Discussion board – 10%

• For this assignment, I will post 1-2 discussion questions in each weekly module on WTClass. You are responsible to answer these discussion questions and interact with others by replying to their answers. There is no required length of your answer, but superficial and later responses (i.e. “I totally agree with the previous opinion”, “it is a good answer”, copying others’ answers, etc.) are not acceptable.

• You will be graded on your attendance and participation for discussions. You are required to both answer my posted questions and reply to others’ responses to receive full credit in this category.

• This discussion board is also a valuable platform for me to evaluate your understandings of our class materials. Besides answering questions and replying to others’ responses, you are also encouraged to ask questions.

Quizzes – 5% • For this assignment, I will post one quiz question in the “Quiz” folder in each weekly module on

WTClass. You will have 10 minutes to complete the quiz and click the “submit” button in order to get your quiz to be graded.

• Quizzes will be open at the beginning of each week, and due on Sundays @ 11:59 pm. You cannot make the quiz up or have extra time to complete it.

• The format of quizzes will be multiple choices, true/false questions, and short answer questions. All quizzes will be weighted equally, and I will drop your lowest score at the end of the semester.

Class Activities – 25% • For this assignment, I will have class activities in each weekly module. • The format of class activities include short case analysis, understanding of content, application of core

concepts, etc. • You are responsible to finish these in-class activities and submit the written piece on WTClass.

Project 1: Identifying your own cultural markers (Individual project) – 10% • For this individual assignment, you need to explore and identify your own cultural markers, including

your cultural norms, values, beliefs, working attitudes, etc. You are also expected to critically evaluate your cultural markers in your work.

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• You need to write a 1000-word paper that includes a description of your cultural markers and assessment of its advantages and (potential) problems.

• This assignment will be discussed in greater details in course videos.

Project 2: Case Analysis - Daimler China: Facing a Media Firestorm (Group Project) – 20% • For this group assignment, you and your assigned group members will analyze and evaluate a real case

in a cross-cultural context. The group will write a 2500-word paper that identifies problems in the case and propose potential strategies.

• You need to register at Harvard Business School Publishing at https://hbsp.harvard.edu/import/750556. After the registration, you can see the course folder and student purchase. This case material cost $4.25.

• The group should use “Google Docs” to create and edit the word document with each other. • This assignment will be discussed in greater details in course videos.

Project 3: Global Collaboration Simulation: Tip of the Iceberg (Group Project) – 15% • For this assignment, you and your team (4-5 students) will have a fun and informative online

simulation: Global Collaboration! Each member will have a specific role in a selected senario, such as vice president of operations, vice president of Finance, CEO, Director of operations, etc. Your contribution to the team is key to the success of completing this simulation.

• The simulation is about 1.5 hours, and all team members should be online at the same time and work together. Results will be shared after the simulation.

• Brief analysis and evaluation of your team’s performance in the simulation are required for discussions in week 11.

• You need to register at Harvard Business School Publishing at https://hbsp.harvard.edu/import/750556. After the registration, you can see the course folder and student purchase. This simulation cost $15.

• You must register and purchase the simulation software before week 8 so that I will have enough time to set it up. A reminder will be sent via class announcement.

Final Exam – 15% • The final exam will be open in the final week from Nov. 16 – Nov. 22. The exam will be timed (2 hr.). It

will be posted in the “Final Exam” folder on WTClass. • Your clock will start once you begin your exam, and you will be logged out once your time is up. In this

case, you need to have a good internet connection while taking the exam. You are welcome to use one of the supported browsers by WTClass ( http://students.wtamu.edu/wtclass/requirements.html )

• Internet disconnection is not a valid reason for a make-up exam. You will take full responsibility for internet-related problems for missing the final exam.

• The exam will cover contents from the entire semester across all topics in this course.

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• The format of the final exam will be a case study. Details will be announced prior to the final exam. • If you have a valid reason to reschedule the exam, please contact me before the scheduled exam time.

We can make another available arrangement.

Course Topics - Tentative Calendar of Readings, Topics, and Due Dates The schedule is subject to change. Any changes will be announced via class announcements in advance.

Module 1 – W1 (08/24 – 08/30) Core Concepts and Definitions • Review Syllabus

• Martin, J. S., & Chaney, L. H. (2014). Intercultural Business Communication. Pearson.

Chapter 1 – The nature of intercultural communication

• Tuleja, E. (2016). Intercultural Communication for Global Business: How leaders communicate for success. Routledge. Chapter 1 – Culture in Business Contexts

Module 2 – W2 (08/31– 09/06) Contrasting values • Martin, J. S., & Chaney, L. H. (2014). Intercultural Business Communication. Pearson.

Chapter 3 – Contrasting cultural values

• Palich, L. E., Neubert, M. J., & McKinney, J. A. (2018). Ethical Attitudes of Business Professionals in China and the United States: Same or Different?. The Journal of Business Inquiry, 15(2), 55-84.

• Karin Andreassi, J., Lawter, L., Brockerhoff, M., & J. Rutigliano, P. (2014). Cultural impact of human resource practices on job satisfaction: A global study across 48 countries. Cross-cultural management, 21(1), 55-77.

Module 3 – W3 (09/07 – 09/13) Cultural Shock • Martin, J. S., & Chaney, L. H. (2014). Intercultural Business Communication. Pearson.

Chapter 4 – Cultural shock

• TED Talk: Kristofer Gilmour on “Why we need to embrace culture shock”

• Ward, C., Furnham, A., & Bochner, S. (2005). The psychology of culture shock (chapter 4). Routledge.

• Carter, K. (2014, October 7). Cultural Shock: How to speak business anywhere. Retrieved from

http://www.bbc.com/capital/story/20141006-talk-shock-youre-doing-it-wrong

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Module 4 – W4 (09/14 – 09/20) Universal systems • Martin, J. S., & Chaney, L. H. (2014). Intercultural Business Communication. Pearson.

Chapter 2 – Universal Systems

• Chapple, W., & Moon, J. (2005). Corporate social responsibility (CSR) in Asia: A seven-country study of CSR web site reporting. Business & Society, 44(4), 415-441.

• Egels-Zandén, N. (2017). The role of SMEs in global production networks: A Swedish SME’s payment of living wages at its Indian supplier. Business & Society, 56(1), 92-129.

• Project 1 Due - Identifying your own cultural markers

Ø Reference article: Jameson, D. A. (2007). Reconceptualizing cultural identity and its role in

intercultural business communication. The Journal of Business Communication, 44(3), 199-235.

Module 5 – W5 (09/21 – 09/27) Global etiquette • Martin, J. S., & Chaney, L. H. (2014). Intercultural Business Communication. Pearson.

Chapter 8 – Global Etiquette

• Pratt, S. (2017, January 2). Business Etiquette from Around the World. Retrieved from https://www.socialtalent.com/blog/recruitment/business-etiquette-around-world-infographic

• Hastings, S. O., & Castle Bell, G. (2018). Facing our heuristic limits: Expanding the terminology for types of positive face. Communication Quarterly, 66(1), 96-110.

Module 6 – W6 (09/28 – 10/04) Business and social customs • Martin, J. S., & Chaney, L. H. (2014). Intercultural Business Communication. Pearson.

Chapter 9 – Business and Social Customs

• TED Talk: Chris Smit on “Humor and Culture in international business”

• Strayer, J. (2015, December 30). What Anthony Bourdain gave us without reservation: Lessons from the master in cross-cultural communication. Retrieved from https://instituteforpr.org/what-anthony-bourdain-gave-us-without-reservation-lessons-from-the-master-in-cross-cultural-communication/

• Bradsher, K. (2015, December 30). A Chinese Company in India, stumbling over a culture. Retrieved from https://www.nytimes.com/2015/12/31/business/international/a-chinese-company-in-india-stumbling-over-a-culture.html

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Module 7 – W7 (10/5 – 10/11) Language

• Martin, J. S., & Chaney, L. H. (2014). Intercultural Business Communication. Pearson. Chapter 5 – Language

• BBC (2011). Voice Activated Elevator. Retrieved from https://www.bbc.co.uk/programmes/p00hbfjw

• Janssens, M., & Steyaert, C. (2014). Re-considering language within a cosmopolitan understanding: Toward a multilingual franca approach in international business studies. Journal of International Business Studies, 45(5), 623-639.

• Project 2 Due - Case Analysis - Daimler China: Facing a Media Firestorm Module 8 – W8 (10/12 – 10/18) Organizing messages to other cultures

• Beamer, L., & Varner, I. I. (2001). Intercultural communication in the global workplace. New York, NY: McGraw-Hill/Irwin. Chapter 5 – Organizing Messages to Other Cultures

• Aaker, J. L., Benet-Martinez, V., & Garolera, J. (2001). Consumption symbols as carriers of culture: A

study of Japanese and Spanish brand personality constructs. Journal of personality and social psychology, 81(3), 492.

• Masheshwari, S. (2017, October 12). Different Ads, Different Ethnicities, Same Car. Retrieved from https://www.nytimes.com/interactive/2017/10/12/business/media/toyota-camry-ads-different-ethnicities.html

Module 9 – W9 (10/19 – 10/25) Nonverbal communication • Martin, J. S., & Chaney, L. H. (2014). Intercultural Business Communication. Pearson.

Chapter 6 – Oral and Nonverbal Communication Patterns

• Park, J., Baek, Y. M., & Cha, M. (2012). Cross-cultural comparison of nonverbal cues in emoticons on twitter: Evidence from big data analysis. Journal of Communication, 64(2), 333-354.

Module 10 – W10 (10/26 – 11/01) Team Simulation

• Project 3: Global Collaboration Simulation

Module 11 – W11 (11/02 – 11/08) Intercultural Negotiations • Martin, J. S., & Chaney, L. H. (2014). Intercultural Business Communication. Pearson.

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Chapter 11 – Intercultural Negatiation Components

• Liu, M., Zhu, L., & Cionea, I. A. (2019). What makes some intercultural negotiations more difficult than others? Power distance and culture-role combinations. Communication Research, 46(4), 555-574.

• Yang, Y., De Cremer, D., & Wang, C. (2017). How ethically would Americans and Chinese negotiate? The effect of intra-cultural versus inter-cultural negotiations. Journal of Business Ethics, 145(3), 659-670.

Module 12 – W12 (11/09 – 11/15) Ethics and Laws • Martin, J. S., & Chaney, L. H. (2014). Intercultural Business Communication. Pearson.

Chapter 12 – Laws Affecting International Business and Travel

• Dunfee, T. W., & Warren, D. E. (2001). Is guanxi ethical? A normative analysis of doing business in China. Journal of business ethics, 32(3), 191-204.

• Fandos, N. (2018, June 18). Senate Votes to Reinstate Penalties on ZTE, Setting UP Clash with With House. Retrieved from https://www.nytimes.com/2018/06/18/us/politics/senate-zte-trump.html

• Drozdiak, N., & Schechner, S. (2017, June 27). Google Slapped with $2.7 billion EU fine over search results. Retrieved from https://www.wsj.com/articles/google-slapped-with-2-7-billion-eu-fine-over-search-results-1498556971

Final Week (Nov. 16 – Nov. 22) Final Exam

Additional Course Policies Please read carefully!

• No plagiarism. All assignments and exams should be completed individually on your own. The use of other students’ answers and anything online result in 0 in that assignment.

• Emails and Class announcements will be used extensively to communicate with you. Please identify your name and the course title in your email. If you do not hear from me within two days, send a follow-up email to see whether I have received your email or not.

• Maintain copies of all assignments submitted in case you are required to resubmit it. • Late submissions of any class activity will only be allowed without a prior arrangement with the

instructor. No make-up quizzes and exams will be given. For other assignments, students who submit an

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assignment after the due date without a prior arrangement, a letter grade off. The submission will not be accepted after a week.

• Late submissions due to technical problems (e.g., internet disconnection, WT Class maintenance, dysfunctional laptops, etc.) are not excused. It is your responsibility to resolve those issues, and submit your work before due dates.

• If you have any technical difficulty with any aspect of this course, please contact me or IT at WT sooner than later.

• Any inquiries and questions about the posted grades are welcome to discuss within a week. After a week passes, negotiations about grades will not be accepted.

• Remember that the due time of all assignments and exams is CT.

WTAMU Paul and Virginia Engler COB Student Code of Ethics Each student enrolled in COB courses accepts personal responsibility to uphold and defend academic integrity and to promote an atmosphere in which all individuals may flourish. The COB Student Code of Ethics strives to set a standard of honest behavior that reflects well on students, the COB and West Texas A&M University. All students enrolled in business courses are expected to follow the explicit behaviors detailed in the Student Code of Ethics. Code of Ethics

• Do not use notes, texts, solution manuals, or other aids for a quiz or exam without instructor authorization.

• Do not copy the work of others and/or allow others to view your answers or copy your work during a quiz, exam, or on homework assignments.

• Do not allow other parties to assist in the completion of your quiz, exam, homework, paper, or project when not permitted.

• Do not work with other students on projects or assignments without authorization from the course instructor.

• Properly cite and specifically credit the source of text, graphic, and web materials in papers, projects, or other assignments.

• Do not forge the signature of an instructor, advisor, dean, or another student.

• Provide truthful information for class absences when asking faculty for excused absences or for a make-up for a quiz, exam, or homework.

• Provide truthful information on your resume including work history, academic performance, leadership activities, and membership in student organizations.

• Respect the property, personal rights, and learning environment of all members of the academic community. This includes posting, sharing, and otherwise distributing the course materials outside of this course without expressed permission of the faculty, college, university, or system.

• Live up to the highest ethical standards in all academic and professional endeavors.

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Students violating the Student Code of Ethics will be reported to the Dean’s office and are subject to penalties described in the West Texas A&M University Code of Student Life, which may include suspension from the University. In addition, a violator of the Student Code of Ethics may become ineligible for participation in student organizations sponsored by the COB and for recognition for College academic honors, awards, and scholarships. COB Student Resources Link The COB has developed a Student Resources repository (e.g., APA writing style information, business core reviews, facilities, and other helpful supplements), which can be found on the COB Website. Additionally, WTAMU has developed an Academic Study Skills information site to assist students (e.g., study habits, supplemental instruction, tutoring, writing and math skills), which can be found on the WTAMU Website. For WTAMU Writing Center information (for students needing writing assistance, guidance, and feedback), please visit their website. COB Communications Component The Paul and Virginia Engler College of Business Communication Component requires students to demonstrate knowledge of communication skills. The COB communications component is a requirement in the following courses: ACCT 4373 (Accounting Communications), BUSI 1304 (Business Communication), BUSI 3320 (Digital Collaboration and Communication), BUSI 4333 (Cross-Cultural Issues in Business Communications), BUSI 4350 (Current Issues in Management Communications), BUSI 4375 (Healthcare Communication), BUSI 4380 (Conflict Resolution and Negotiation), BUSI 4382 (Emerging Media Law), CIDM 3320 (Digital Collaboration and Communication), ECON 4370 (Economics of Health Care), FIN 3350 (Personal Financial Planning), FIN 4320 (Investments), FIN 4321 (Portfolio Theory), MGT 3335 (Organizational Behavior), MGT 4380 (Conflict Resolution and Negotiation), or MKT 3342 (Consumer Behavior). Student Travel Opportunities In multiple business courses, there may be opportunities for student travel supplemented by student fees. If you have an interest in such opportunities as they become available, please notify a faculty member. Dropping/Repeating the Course Should a student decide to drop the course, it is the student’s responsibility to be aware of the final drop dates and adhere to the WTAMU Add/Drop policy. Any student participating in the course after the WTAMU posted drop date will be considered active and a grade will be administered at the end of the course for that student. Students are charged a fee for any course attempted for a third or subsequent time at WTAMU other than a non-degree credit developmental course or exempted courses. Scholastic Dishonesty It is the responsibility of students and instructors to help maintain scholastic integrity at the University by refusing to participate in or tolerate scholastic dishonesty. Commission of any of the following acts shall constitute scholastic dishonesty. This listing is not exclusive of any other acts that may reasonably be said to constitute scholastic dishonesty: acquiring or providing information for any assigned work or examination from any unauthorized source; informing any person or persons of the contents of any examination prior to the time the examination is given in subsequent sections of the course or as a makeup; plagiarism; submission

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of a paper or project that is substantially the same for two courses unless expressly authorized by the instructor to do so; submission of a paper or project prepared by another student as your own. You are responsible for being familiar with the University's Academic Integrity Code, as well as the COB Student Code of Ethics listed in this document. Academic Integrity All work must be completed individually unless otherwise stated. Commission of any of the following acts shall constitute scholastic dishonesty: acquiring or providing information for any assigned work or examination from any unauthorized source; informing any person or persons of the contents of any examination prior to the time the exam is given in any subsequent sections of the course or as a makeup; plagiarism; submission of a paper or project that is substantially the same for two courses unless expressly authorized by the instructor to do so. For more information, see the Code of Student Life. Viewpoints/External Websites Disclaimer The views expressed in this document, web-based course materials, and/or classroom presentations and discussions are those of the professor and do not necessarily represent the views of West Texas A&M University, its faculty and staff, or its students. Views expressed by students are likewise those of the person making such statements. It is understood and expected that each individual within this course will respect and allow individual difference of opinion. Neither the professor, the COB, nor WTAMU are responsible for the content of external websites discussed in the classroom and/or linked to via online course materials, emails, message boards, or other means. Referred websites are for illustrative purposes only, and are neither warranted nor endorsed by the professor, COB, or WTAMU. Web pages change frequently, as does domain name ownership. While every effort is made to ensure proper referencing, it is possible that students may on occasion find materials to be objectionable for reasons beyond our control. Acceptable Student Behavior Classroom behavior should not interfere with the instructor’s ability to conduct the class or the ability of other students to learn from the instructional program (Code of Student Life). Unacceptable or disruptive behavior will not be tolerated. Students engaging in unacceptable behavior may be instructed to leave the classroom. Inappropriate behavior may result in disciplinary action or referral to the University’s Behavioral Intervention Team. This prohibition applies to all instructional forums, including electronic, classroom, labs, discussion groups, field trips, etc. Technology Requirements All technological requirements for the successful completion of this course are the responsibility of the student, including access to a working computer and/or to a device with secure broadband Internet connection, data storage and retrieval, and state-of-the-art security. The student is responsible for all technological problems not related to WTAMU, including but not limited to equipment failures, power outages, and internet breakdowns. Furthermore, students are responsible for all necessary technical and operational skills for completing this course, and for being familiar with WTClass (the Blackboard Learning

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Management System) both in a general sense and in a specific sense as pertaining to this course and any materials stored within. The professor is not responsible for any technical matters related to WTClass. Students must contact the IT Service Center at 806-651-4357 or [email protected] if they have problems accessing and/or using the WTClass environment. Students are also encouraged to consult the Student Technology Support Portal at students.wtamu.edu for help with WTClass. Physical or Educational Access - ADA Statement West Texas A&M University seeks to provide reasonable accommodations for all qualified persons with disabilities. This University will adhere to all applicable federal, state, and local laws, regulations, and guidelines with respect to providing reasonable accommodations as required to afford equal educational opportunity. It is the student's responsibility to register with Student Disability Services (SDS) and to contact faculty members in a timely fashion to arrange for suitable accommodations. Contact Information: Student Success Center, CC 106; phone 806-651-2335. Title IX Statement West Texas A&M University is committed to providing a learning, working, and living environment that promotes personal integrity, civility, and mutual respect in an environment free of sexual misconduct and discrimination. Title IX makes it clear that violence and harassment based on sex and gender are Civil Rights offenses subject to the same kinds of accountability and the same kinds of support applied to offenses against other protected categories such as race, national origin, etc. Harassment is not acceptable. If you or someone you know has been harassed or assaulted, you can find the appropriate resources

here: • WTAMU Title IX Coordinator-

[email protected] or call 806.651.3199 • WTAMU Counseling Services – Classroom

Center 116, or call 806.651.2340 • WTAMU Police Department – 806.651.2300, or

dial 911 • 24-hour Crisis Hotline – 800.273.8255, or

806.359.6699, or 800.692.4039 • Visit the Notalone website For more information, see the Code of Student Life.

WT Attendance Policy for Core Curriculum Classes For the purposes of learning assessment and strategic planning, all students enrolled in Core Curriculum or developmental courses at West Texas A&M University must swipe their Buff Gold cards through the card reader installed in the classroom/lab for each class/lab meeting. Evacuation Statement If you receive notice to evacuate the building, please evacuate promptly but in an orderly manner. Evacuation routes are posted in various locations indicating all exits, outside assemble area, location of fire extinguishers, fire alarm pull stations and emergency telephone numbers (651.5000 or 911). In the event an evacuation is necessary; evacuate immediately do not use elevators; take all personal belongings with you; report to outside assembly area and wait for further information; students needing assistance in the evacuation process should bring this to the attention of the instructor at the beginning of the semester. Copyright

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All original content in this document, all web-based course materials (be they text, audio, and/or video), and/or classroom presentations are subject to copyright provisions. No distribution without the express written consent of the author. Students are prohibited from selling (or being paid for taking) notes during this course to or by any person or commercial firm without the express written permission of the professor.

* Syllabus template approved by COB Curriculum Committee July 2020. Annual review of the syllabus is a formal part of the COB continuous improvement process.