Course Overview

© Advanced Management Services, Inc. (AMS) PMI®, PMP®, PMBOK® and the PMI® Registered Education Provider logo are registered trademarks of the Project Management Institute, Inc. registered in the United States and other nations.

CBAP® and IIBA® are registered trademarks of International Institute of Business Analysis.

AMS1062: Stakeholder Management 14 Professional Development Units from the Project Management Institute (PMI) 14 Continuing Development Units from the International Institute of Business Analysis (IIBA) Duration: see customizable options in the table below Overview: As we become more successful in your career, the work we do, actions we take, and the projects we are involved with, will affect more and more people. The more people we affect, the more likely it is that our actions will impact people who have power and influence over our projects. These people could be strong supporters of our work, or they could block it. Stakeholder Management is an important discipline that successful managers use to win support from others. It helps to ensure them that their projects succeed where others fail, and helps them to manage the intense politics that can be associated with major projects. This content will take the participants through the best practices associated with successful Stakeholder Management and Communication Management; both of which are interdependent elements. Content Learning Themes:

Understand the Stakeholders Role in Project and Program Management Discuss the inherent conflicts with successful Stakeholder Management Understand the Anatomy of an Unreasonable Request Learn to instill and mange for “Joint Accountability” Understand the elements of a formal Communication Management Process Implement a Relationship Milestone control process

Customize Your Learning Experience: AMS offers a complete Blended Learning Solution (BLS) designed to provide content topics in support of instructor led programs. The objectives of this Blended Learning Solution are to provide participants with industry and organization specific knowledge, current best practices, and competency-based learning utilizing multiple delivery models in the most cost effective way.

Instructor Led Training

(ILT) Virtual Instructor Led

Training (VILT) Self-Paced Training

(eLearning) Supportive Learning

Artifacts

Stakeholder Management – delivered in 2 days

Maximum 24 participants

Stakeholder Management – delivered in 4, 3 hour sessions

Maximum 24 participants

Stakeholder Identification – 1 hour

Communications Management Planning– 1 hour

Meeting Management Guidelines – 1 hour

Articles Podcasts Suggested Reading/HBR

Case Studies Video Vignettes

*PDUs and CDUs are aligned to contact hours in non-instructor led deliveries.

Who Should Attend Any project management executives or oversight resource seeking to enhance their ability to understand and apply current project management best practices and benchmarking realizations/insights

Course Overview

© Advanced Management Services, Inc. (AMS) PMI®, PMP®, PMBOK® and the PMI® Registered Education Provider logo are registered trademarks of the Project Management Institute, Inc. registered in the United States and other nations.

CBAP® and IIBA® are registered trademarks of International Institute of Business Analysis.

Introduction Course Overview Group Discussion: Create the Current Issues List

Module 1: Current Industry Trends (PM in the Financial Industry) PMLC – SDLC Distinction and Integration The Business Analyst Role PM Benchmark Data Positive Trending Areas for Improvement Group Discussion: Create the Current Issues List

Module 2: Developing and Managing Expectations Understanding the Vision Needs, Goals, and Objectives Developing a Sound Project Charter Capturing Business Objectives From Objectives to Requirements to Project Scope Exercise #1: Develop a Project Charter

Module 3: Stakeholder Management Identifying Stakeholders Stakeholder Conflicts and Integration Considerations The Anatomy of an Unreasonable Request Communication Management The Communication Management Plan Developing Formal Roles and Responsibilities Alignment Sessions Meeting Management Analyzing Stakeholder Needs & Requirements Exercise #2: Conduct a Stakeholder Analysis

Module 4: Scaling the PM Maturity Curve Project Management Best Practices Maturity Model BPM2® Project Management Leadership Competency Dictionary Exercise #3: Project Management Leadership Competency Self-Assessment

Module 5: Program and Project Management Distinctions Definitions and Distinctions Key Critical Success Factors (Practices) Key Critical Success Factors (Competencies) Exercise #4: Program – Project Checklist - Assessment

Course Overview

© Advanced Management Services, Inc. (AMS) PMI®, PMP®, PMBOK® and the PMI® Registered Education Provider logo are registered trademarks of the Project Management Institute, Inc. registered in the United States and other nations.

CBAP® and IIBA® are registered trademarks of International Institute of Business Analysis.

Advanced Management Services, Inc. (AMS) Consulting • Training

Developing People • Enhancing Process • Enabling Technology United States • Canada • Italy • Singapore

Hong Kong • United Kingdom • India • Brazil Email: info@amsconsulting.com • Web: www.amsconsulting.com

Module 6: Considerations for Global Project-Program Management Multinational or Global? Key Distinctions Practice considerations for Global PM Leadership considerations for Global PM Group Discussion: Which Considerations Apply?

Module 7: Course Wrap-up Review and Close the Current Issues List Course Evaluation