crew training reference guide - ilearn coca-cola freestyle

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Cleaning is an essential part of the Coca-Cola Freestyle operation. A clean, shiny Coca-Cola Freestyle establishes a ‘wow’ factor for guests. Crew Training Reference Guide © 2019 The Coca-Cola Company | Confidential & Proprietary Information of The Coca-Cola Company Additional Questions? Contact your Coca-Cola Sales Representative or Training Supervisor. Cleaning Checklist Daily Tasks Remove & clean nozzle Clean the injector ring Clean exterior including: touchscreen, push to pour & ADA buttons, dispensing lever and cup rest Clean ice chute at least once a week, daily is preferred Clear drain & clean drain pan Weekly Tasks Clean ice bin lid Reminders Clean the plastic cartridge tray when replacing an ingredient cartridge Always shake new cartridges & clean the cartridge probe when replacing Stage ingredient cartridges, and rotate products using their enjoy by dates, following the “first in, first out” rule Monthly Tasks Remove ice from bin and clean entire bin

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Page 1: Crew Training Reference Guide - iLearn Coca-Cola Freestyle

Cleaning is an essential part of the

Coca-Cola Freestyle operation. A

clean, shiny Coca-Cola Freestyle

establishes a ‘wow’ factor for guests.

Crew TrainingReference Guide

© 2019 The Coca-Cola Company | Confidential & Proprietary Information of The Coca-Cola Company

Additional Questions?

Contact your Coca-Cola Sales

Representative or Training Supervisor.

Cleaning Checklist

Daily Tasks Remove & clean nozzle

Clean the injector ring

Clean exterior including:

touchscreen, push to pour

& ADA buttons, dispensing

lever and cup rest

Clean ice chute at least once a

week, daily is preferred

Clear drain & clean drain pan

Weekly Tasks Clean ice bin lid

Reminders Clean the plastic cartridge tray

when replacing an ingredient

cartridge

Always shake new cartridges

& clean the cartridge probe

when replacing

Stage ingredient cartridges, and

rotate products using their enjoy

by dates, following the “first in,

first out” rule

Monthly Tasks Remove ice from bin and

clean entire bin

Page 2: Crew Training Reference Guide - iLearn Coca-Cola Freestyle

KEY POINTS

The Big Three

Resources

•  External components

•  Internal components

•  Pouring a drink

•  Crew screen (how to access)

•  Crew screen (gauges and alerts)

Equipment Overview

•  How to change ingredient cartridges

•  Priming a cartridge

•  Changing HFCS sweetener

•  Checking and refilling the ice bin

Operational Basics

•  Cleaning tools

•  BIG THREE: Cleaning cartridge slots

•  BIG THREE: Cleaning the nozzle

and injector ring

•  BIG THREE: Clearing the drain

•  Maintaining the ice system

Cleaning & Maintenance

© 2019 The Coca-Cola Company | Confidential & Proprietary Information of The Coca-Cola Company

What you will need to know:

iLearnCoca-ColaFreestyle.comSupplement your crew training session with training resources including videos, dispenser user guides and ADA information.

Small Parts ProgramCall the Coca-Cola service number 1-800-241-COKE (2653) and request a small parts order. Small parts orders are free of charge up to $25/order.

Phone FixExperienced technician support is available 24-hours a day at 1-800-241-COKE (2653).

» Make sure the ice bin is full and clean.

» Clean the nozzle and injector ring DAILY.

1

» Remove drain spider and clear the drain DAILY to avoid clogs.

2

» Clean cartridge slots and probes when

replacing a cartridge.

3

AND DON’T FORGET!

» Plan ahead! Check to see if

cartridges, sweeteners, or

ice are running low

» Always ensure cartridges

are properly loaded into tray

when replacing a cartridge