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Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262) Dan Carow PMA-262 Product Support Manager 7 April 2016 Critical Thinking & Life Cycle Sustainment Planning DISTRIBUTION STATEMENT A: Approved for public release; distribution is unlimited 2016-243; 1 April 2016

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Page 1: Critical Thinking & Life Cycle Sustainment Planning Files/Day… · Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262) Dan Carow PMA-262 Product Support Manager

Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262)

Dan Carow PMA-262 Product Support Manager

7 April 2016

Critical Thinking & Life Cycle Sustainment

Planning

DISTRIBUTION STATEMENT A: Approved for public release; distribution is unlimited 2016-243; 1 April 2016

Page 2: Critical Thinking & Life Cycle Sustainment Planning Files/Day… · Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262) Dan Carow PMA-262 Product Support Manager

2 DISTRIBUTION STATEMENT A: Approved for public release; distribution is unlimited 2016-243; 1 April 2016

Persistent Maritime UAS Overview

Future ops: Triton

• Complementary capability for maritime

patrol mission

Long-endurance surveillance

360 degree multi-int sensor suite

Tactical support for operational commander

• Fly at altitudes above 50,000 feet, covering

vast areas of ocean in single mission

Current ops: BAMS-D

• Originally planned 6-month demonstration

• Now used operationally for more than 7 years

• ~18,000 flight hours

• Average of 15 flights per month

• Informing decisions on Triton to provide even

greater capability to fleet commanders

• Design

• Operational CONOPS

• Capabilities

DISTRIBUTION STATEMENT A: Approved for public release; Distribution is unlimited. April 2014

Page 3: Critical Thinking & Life Cycle Sustainment Planning Files/Day… · Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262) Dan Carow PMA-262 Product Support Manager

3 DISTRIBUTION STATEMENT A: Approved for public release; distribution is unlimited 2016-243; 1 April 2016

OSD AT&L

“Professionalism was emphasized …….. and third because nothing is

more important to our success than our professional ability to understand,

think critically, and make sound decisions about the complex and

often highly technical matters defense acquisition confronts.”

– The Honorable Frank Kendall, Under Secretary of Defense Acquisition,

Technology and Logistics - Better Buying Power 3.0

Page 4: Critical Thinking & Life Cycle Sustainment Planning Files/Day… · Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262) Dan Carow PMA-262 Product Support Manager

4 DISTRIBUTION STATEMENT A: Approved for public release; distribution is unlimited 2016-243; 1 April 2016

Critical Thinking

• What is Critical Thinking?

– Defined as “disciplined thinking that is

clear, rational, open-minded, and

informed by evidence for decision

making”

• How Does Critical Thinking

Apply to Sustainment Planning?

– Used to ensure sound decision making

principles drive the team

• Right decisions

• Right time

• Best value O&S cost and readiness

outcomes

– Facilitates decision making process

prioritization

– Minimizes amount of re-assessment

needed

Series of Cost Benefit Analyses Used vice a Single Life-Cycle BCA

Maint Task Analysis

Page 5: Critical Thinking & Life Cycle Sustainment Planning Files/Day… · Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262) Dan Carow PMA-262 Product Support Manager

5 DISTRIBUTION STATEMENT A: Approved for public release; distribution is unlimited 2016-243; 1 April 2016

Creating the Environment for Critical Thinking

• Keys to success for enabling the program team

– Program Leadership

• Nurture an environment where critical thinking

and data driven decisions are expected

• Resource the process with the right skill

mix of team members

• Empower the team to make final decisions

and resource the solutions

– Credible Team

• Include all stakeholders and experts across

the organization

– Framework

• A structure to ensure elements of support flow

down and resources are allocated in the support

planning process

– Process

• Sufficient detail to assess and rank the data elements

• Analysis tool

Keys to success

Framework

Process

Credible Team

Program Leadership

Page 6: Critical Thinking & Life Cycle Sustainment Planning Files/Day… · Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262) Dan Carow PMA-262 Product Support Manager

6 DISTRIBUTION STATEMENT A: Approved for public release; distribution is unlimited 2016-243; 1 April 2016

Credible Team

• How do teams gain credibility?

– Gain buy-in from all stakeholders

by involving them in the process

– Employ experts across the

organization

– Making data driven, joint

decisions

– Follow through with a resourced

implementation plan

– Track and report progress

Fleet

Product Support

Resource Sponsors

Cost Estimating

R&M

Engineering

Supply Support

Financial

PM

NAVSUP

Team

Page 7: Critical Thinking & Life Cycle Sustainment Planning Files/Day… · Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262) Dan Carow PMA-262 Product Support Manager

7 DISTRIBUTION STATEMENT A: Approved for public release; distribution is unlimited 2016-243; 1 April 2016

Utilizing the Framework

• The Life-Cycle Sustainment Plan

(LCSP) provides a framework for

support element requirements

– Use of the LCSP ensures each

support element is considered during

program logistics and analysis

planning

– Ensures support requirements are

allocated and identified for funding

– Documents the decision making

process

– Documents the results of the analysis

and the “plan/resource - to” strategy

INTRODUCTION .......................................................................................................................................... 1 1

1.1 LCSP BASELINE ....................................................................................................................................... 2

PRODUCT SUPPORT PERFORMANCE .......................................................................................................... 3 2

2.1 SUSTAINMENT PERFORMANCE REQUIREMENTS ............................................................................................... 3

2.2 DEMONSTRATED (TESTED) SUSTAINMENT PERFORMANCE ................................................................................. 6

Supportability Test and Evaluation (ST&E).................................................................................... 7 2.2.1

2.3 OTHER FACTORS ...................................................................................................................................... 7

2.4 INTERNATIONAL CONSIDERATIONS ............................................................................................................... 8

PRODUCT SUPPORT STRATEGY .................................................................................................................. 9 3

3.1 SUSTAINMENT STRATEGY CONSIDERATIONS ................................................................................................. 20

Business Case Analysis ................................................................................................................ 20 3.1.1

Performance-Based ............................................................................................................................ 22 3.1.1.1

Maintenance Concept ................................................................................................................. 23 3.1.2

Distributed Maintenance Environment ....................................................................................... 25 3.1.3

Maintenance Planning Objectives .............................................................................................. 26 3.1.4

Maintenance Planning ........................................................................................................................ 27 3.1.4.1

Condition Based Maintenance Plus (CBM+) ..................................................................................... 27 3.1.4.1.1

Reliability Centered Maintenance.................................................................................................... 27 3.1.4.1.2

Continuous Process Improvement ................................................................................................... 28 3.1.4.1.3

Integrated Maintenance Strategy .................................................................................................... 28 3.1.4.1.4

Depot-Level Maintenance Planning ................................................................................................. 28 3.1.4.1.5

Maintenance Plan Approval ....................................................................................................... 30 3.1.5

Fleet Readiness Centers .............................................................................................................. 31 3.1.6

Critical Item Management .......................................................................................................... 31 3.1.7

Commercial-Off-The-Shelf Items (COTS) ...................................................................................... 31 3.1.8

Open Systems Design .................................................................................................................. 32 3.1.9

Diminishing Manufacturing Sources and Material Shortages .................................................. 33 3.1.10

Intellectual Property Strategy / Technical Data Rights ............................................................ 33 3.1.11

Sustainment Technical Data ............................................................................................................... 34 3.1.11.1

Item Unique Identification ...................................................................................................... 34 3.1.12

IUID Implementation .......................................................................................................................... 34 3.1.12.1

3.2 SUSTAINMENT STRATEGY CONSIDERATIONS ................................................................................................. 35

Employment Characteristics: ...................................................................................................... 35 3.2.1

Affordability Initiatives ............................................................................................................... 36 3.2.2

Contractor Logistics Support to Organic Manpower (Investment Avoidance) ..................................... 36 3.2.2.1

INMARSAT Background Mode (O&S Avoidance) ................................................................................. 36 3.2.2.2

Maintenance Trainer (Investment Avoidance) .................................................................................... 36 3.2.2.3

Maintenance Courseware (Investment Avoidance) ............................................................................ 36 3.2.2.4

WRA Cost Drivers (O&S Avoidance) .................................................................................................... 36 3.2.2.5

DSOR Process (O&S and Investment Avoidance) ................................................................................ 37 3.2.2.6

Improved Engine (O&S Avoidance) ..................................................................................................... 38 3.2.2.7

LMS/PHM (O&S Avoidance) 38 3.2.2.8

Page 8: Critical Thinking & Life Cycle Sustainment Planning Files/Day… · Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262) Dan Carow PMA-262 Product Support Manager

8 DISTRIBUTION STATEMENT A: Approved for public release; distribution is unlimited 2016-243; 1 April 2016

• How does the team implement the analysis process?

– Define the decisions that need to be made

– Determine the level of analysis to be conducted

– Identify data elements to be analyzed

• Capacity, Capability, Costs, Skill Availability, Risk

– Develop a disciplined, consistent means for collecting data

• Requests for Information, Observation, Data Systems

– Conduct analysis and make data driven decisions

Define Decisions Determine Level of

Analyses

Identify Data Elements for the

Analysis

Disciplined, Consistent Data

Collection

Making Data Driven Decisions

Implementing an Analysis Process

Page 9: Critical Thinking & Life Cycle Sustainment Planning Files/Day… · Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262) Dan Carow PMA-262 Product Support Manager

9 DISTRIBUTION STATEMENT A: Approved for public release; distribution is unlimited 2016-243; 1 April 2016

Decisions Required / Level of Analysis

Sub-system

Depot

Stand-up

Cost

Complexity UAS

Commonality

Data Rights

Assertion

Analysis

Type

Airframe Medium Low Moderate Y 3 2

Engine * High High High Y N/A

MFAS High High None Y 3

EO/IR * Medium High Moderate Y N/A

ESM Medium Medium None Y 2

AIS Low Low None Y 1

MOB MCS Low Medium None Y 1

28 Total Sub-systems

Analysis Type

1 = AIR 6.7 DSOR Evaluation and Scoring Worksheet

2 = Cost Benefit Analysis

3 = Business Case Analysis (BCA)

Evaluation Factors

Cost (stand-up): Low (<$1M), Medium ($1 to $10M), High (>$10M)

Complexity (of repair): Low, Medium, High

Commonality (Group 5 UAS): None, Low, Moderate, High

Data Rights (Govt. Purpose Rights or greater): Yes, No

* DSOR Decision Complete

Only perform the level of

analysis that is necessary to

make the best value decision

Page 10: Critical Thinking & Life Cycle Sustainment Planning Files/Day… · Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262) Dan Carow PMA-262 Product Support Manager

10 DISTRIBUTION STATEMENT A: Approved for public release; distribution is unlimited 2016-243; 1 April 2016

Implementing an Analysis Process

• How does the team implement the analysis process?

– Define the decisions that need to be made

– Determine the level of analysis to be conducted

– Identify data elements to be analyzed

• Capacity, Capability, Costs, Skill Availability, Risk

– Develop a disciplined, consistent means for collecting data

• Requests for Information, Observation, Data Systems

– Conduct analysis and make data driven decisions

Define Decisions Determine Level of

Analyses

Identify Data Elements for the

Analysis

Disciplined, Consistent Data

Collection

Making Data Driven Decisions

Page 11: Critical Thinking & Life Cycle Sustainment Planning Files/Day… · Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262) Dan Carow PMA-262 Product Support Manager

11 DISTRIBUTION STATEMENT A: Approved for public release; distribution is unlimited 2016-243; 1 April 2016

PHASE III fill in gray areas

I: MQ-4C Triton UAS Depot Source of Repair Risk Analysis for

Capability: ability to perform work

Capacity: ability to absorb work

Operational Impact: ability to meet operational optempo

Test Equipment: availability of required test equipment

Airspace Access: ability to fly air vehicle(s) to planned work location

MQ-4C Triton UAS (USN)Complete by adding probability x consequence; and highlighting box with appropriate color. Then, 'sum' risks to an overall assessment under 'Risk Assessment'

Alternative Risk Assessment Capability Capacity Operational Impact Test Equipment Airspace Access Other?

Opt 1

Opt 2

MQ-4C Triton UAS & RQ-4 Global Hawk (USAF)

Alternative Risk Assessment Capability Capacity Operational Impact Test Equipment Airspace Access Other?

Opt 1

Opt 2

LANDING GEAR SUB-SYSTEM

Low

Medium

High

Risk Level

Qualitative Assessment Individual Voting Card

Data element required to

assess risk – tied to “Request

for Information”

Page 12: Critical Thinking & Life Cycle Sustainment Planning Files/Day… · Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262) Dan Carow PMA-262 Product Support Manager

12 DISTRIBUTION STATEMENT A: Approved for public release; distribution is unlimited 2016-243; 1 April 2016

Implementing an Analysis Process

• How does the team implement the analysis process?

– Define the decisions that need to be made

– Determine the level of analysis to be conducted

– Identify data elements to be analyzed

• Capacity, Capability, Costs, Skill Availability, Risk

– Develop a disciplined, consistent means for collecting data

• Requests for Information, Observation, Data Systems

– Conduct analysis and make data driven decisions

Define Decisions Determine Level of

Analyses

Identify Data Elements for the

Analysis

Disciplined, Consistent Data

Collection

Making Data Driven Decisions

Page 13: Critical Thinking & Life Cycle Sustainment Planning Files/Day… · Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262) Dan Carow PMA-262 Product Support Manager

13 DISTRIBUTION STATEMENT A: Approved for public release; distribution is unlimited 2016-243; 1 April 2016

PHASE II

F: MQ-4C Triton UAS Depot Source of Repair Qualitative Data for

RFI Response Information Source WeightingPart E Question 1 through 4 30%

Part E Question 1 through 4 14%

Part H Question 5 13%

Part H Question 4 30%

Part F Question 1 through 6 13%

check 100%

Weighting

> > >

>

Assessment Factors (Scale) 1 through 7

1. For Sensitivity Analysis;

2. If a Depot location/organization WRA maintenance is

3. less expensive and/or possesses faster

4. Turn-Around Time than it's closest alternative,then an option exists

5. to send this WRA to a Depot location/organization other than the primary

6. Depot location / organization

7.

• Scalability: refers to the capability to readily adjust the size and/or composition of the force based on change in operational requirements

Weighting Factors: Is Proficiency more important than Responsiveness? Is Responsiveness more important than Scalability? And by how much (%)

1

PriorityQualitative DescriptionProficiency

fill in gray areas

LANDING GEAR SUB-SYSTEM

• Responsiveness: refers to the capability to support changes in operations / respond to mission requirements

• Proficiency: refers to the skill level of the maintainers, and the suitability of the task to the personnel assigned

Unsatisfactory

Proficiency

Outstanding

Poor

Less than Average

Average

Good

Excellent

Capacity Scalability

• Like and Similar: refers to how comparable MQ-4C / RQ-4 subsystem work is to current depot work at specific site / organization

• Capacity: refers to the ability for depot site / organization to absorb MQ-4C / RQ-4 workload without additional cost / risk

Like and Similar

Capacity

2

4

Scalability

Like and Similar Responsiveness

5

3Responsiveness

Qualitative Assessment Weighting

“Request for Information”

sent to each candidate depot.

Page 14: Critical Thinking & Life Cycle Sustainment Planning Files/Day… · Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262) Dan Carow PMA-262 Product Support Manager

14 DISTRIBUTION STATEMENT A: Approved for public release; distribution is unlimited 2016-243; 1 April 2016

Implementing an Analysis Process

• How does the team implement the analysis process?

– Define the decisions that need to be made

– Determine the level of analysis to be conducted

– Identify data elements to be analyzed

• Capacity, Capability, Costs, Skill Availability, Risk

– Develop a disciplined, consistent means for collecting data

• Requests for Information, Observation, Data Systems

– Conduct analysis and make data driven decisions

Define Decisions Determine Level of

Analyses

Identify Data Elements for the

Analysis

Disciplined, Consistent Data

Collection

Making Data Driven Decisions

Page 15: Critical Thinking & Life Cycle Sustainment Planning Files/Day… · Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262) Dan Carow PMA-262 Product Support Manager

15 DISTRIBUTION STATEMENT A: Approved for public release; distribution is unlimited 2016-243; 1 April 2016

MQ-4C Triton UAS Depot Source of Repair Decision Process *

Triton DSOR Analysis Process

PMA-262 Tailored DSOR Analysis Process (Step 12 Expanded)

* Includes USAF GH RQ-4 work load as applicable

Phase I: DSOR Identifcation

B- Identify Assumptions

C - Identify Workload

Phase II: Data Collection

D - Depot Capability & Capacity Data

G - Quantitative Analysis

H - Qualitative Analysis

I - Risk AnalysisPhase III: Analysis

L - Complete DSOR Worksheet

M - Complete DMI Submit DMI

E - Quantitative Data

A - Identify Stakeholders

F - Qualitative Data

Phase IV: Document Results

* Step 11

Perform side-by-side analysis to include cost, mgmt, tech and complete MPC DSOR scoring & evaluation worksheet

* Step 12 (if required)

Perform Cost Benefit

Analysis / BCA as appropriate

J - ResultsK - Sensitivity

Analysis

Depot CostRepair Cycle

Time

NPV ($M) Hrs

1 $ 6,890,170.61 315.2

2 $ 7,933,056.13 106.5

Op. Impact Test Equipment Airspace# Alternative

Opt 1

Opt 2

CapacityRisk Summary Capability

Depot Source of Repair Analysis Process Landing Gear

• Opt 1 was slightly

lower for standup

costs

• Repair Cycle time at

Opt 2 was

significantly lower

• Faster “repair cycle

time” results in

improved readiness

with less spares

Page 16: Critical Thinking & Life Cycle Sustainment Planning Files/Day… · Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262) Dan Carow PMA-262 Product Support Manager

16 DISTRIBUTION STATEMENT A: Approved for public release; distribution is unlimited 2016-243; 1 April 2016

0.0

500.0

1,000.0

1,500.0

2,000.0

2,500.0

3,000.0

3,500.0

4,000.0

4,500.0

5,000.0

FRC-SW OO-ALC

R

C

T

i

n

H

o

u

r

s

Depot Orgranization / Location

MQ-4C Triton UAS Repair Cycle Time for Landing Gear Depot Sub-system

EMERGENCY LANDING GEAR VALVE (ELGV)

EMERGENCY BYPASS VALVE (BPV)

MLG DOOR SELECTOR VALVE (DSV) - LH &RH

MLG DOOR ACTUATOR (DA) - LH & RH

MLG SHOCK STRUT ASSEMBLY - RH

MLG ELEC BRAKE ASSY - LH & RH

MLG SIDE BRACE ACTUATOR (MLGA) - LH& RH

MLG SHOCK STRUT ASSEMBLY - LH

NLG ACTUATOR

NLG STEERING ASSEMBLY (NLGSA)

NLG DRAG BRACE ASSY

DEHIKE SOLENOID CHECK VALVE

Opt 1 Opt 2

MQ-4C Triton UAS & GH Common WRAs Landing Gear – Repair Cycle Time

Page 17: Critical Thinking & Life Cycle Sustainment Planning Files/Day… · Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262) Dan Carow PMA-262 Product Support Manager

17 DISTRIBUTION STATEMENT A: Approved for public release; distribution is unlimited 2016-243; 1 April 2016

Life-Cycle Sustainment Planning Take-Aways

– Program Leadership

• Nurture an environment where

critical thinking and data driven

decisions are expected

– Framework

• Structure for sustainment

planning

– Credible Team

• Include stakeholders and experts

– Process

• Consistent, credible process

Keys to success

Framework

Process

Credible Team

Program Leadership

Page 18: Critical Thinking & Life Cycle Sustainment Planning Files/Day… · Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262) Dan Carow PMA-262 Product Support Manager

18 DISTRIBUTION STATEMENT A: Approved for public release; distribution is unlimited 2016-243; 1 April 2016

Questions