dana ditomaso: choosing metrics that matter

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#stateofsearch @dfwsem @danaditomaso #stateofsearch @dfwsem @danaditomaso CHOOSING METRICS THAT MATTER DANA DITOMASO

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Page 1: Dana Ditomaso: Choosing Metrics That Matter

#stateofsearch @dfwsem @danaditomaso#stateofsearch @dfwsem @danaditomaso

CHOOSING METRICS THAT MATTERDANA DITOMASO

Page 2: Dana Ditomaso: Choosing Metrics That Matter

#stateofsearch @dfwsem @danaditomaso

Yay, you signed a big client!

Page 3: Dana Ditomaso: Choosing Metrics That Matter

#stateofsearch @dfwsem @danaditomaso#stateofsearch @dfwsem @danaditomaso

What are you going to measure?

Page 4: Dana Ditomaso: Choosing Metrics That Matter

#stateofsearch @dfwsem @danaditomaso#stateofsearch @dfwsem @danaditomaso

Picking the right metrics may be the most

important decision you make.

Page 5: Dana Ditomaso: Choosing Metrics That Matter

#stateofsearch @dfwsem @danaditomaso

Choosing the wrong metrics leads to bad

decisions.

Page 6: Dana Ditomaso: Choosing Metrics That Matter

#stateofsearch @dfwsem @danaditomaso#stateofsearch @dfwsem @danaditomaso

Sometimes it’s obvious.

Page 7: Dana Ditomaso: Choosing Metrics That Matter

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But not always.

Page 8: Dana Ditomaso: Choosing Metrics That Matter

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Why do SEOs still report on rankings?

Page 9: Dana Ditomaso: Choosing Metrics That Matter

#stateofsearch @dfwsem @danaditomaso

Why does bounce rate matter?

Page 10: Dana Ditomaso: Choosing Metrics That Matter

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Is time on site something that matters?

Page 11: Dana Ditomaso: Choosing Metrics That Matter

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Start these conversations early.

Page 12: Dana Ditomaso: Choosing Metrics That Matter

#stateofsearch @dfwsem @danaditomaso

Try to fix the metricsbefore signing the

contract.

Page 13: Dana Ditomaso: Choosing Metrics That Matter

#stateofsearch @dfwsem @danaditomaso

What if…

Tracking likes instead of engagement?

Page 14: Dana Ditomaso: Choosing Metrics That Matter

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What if…

“We must rank higher than that competitor!”

Page 15: Dana Ditomaso: Choosing Metrics That Matter

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What if…

Prioritizing AdWords volume over conversions.

Page 16: Dana Ditomaso: Choosing Metrics That Matter

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How can you turn goals into metrics?

Page 17: Dana Ditomaso: Choosing Metrics That Matter

#stateofsearch @dfwsem @danaditomaso

Page 18: Dana Ditomaso: Choosing Metrics That Matter

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Choose the right tactics to match KPIs.

Page 19: Dana Ditomaso: Choosing Metrics That Matter

#stateofsearch @dfwsem @danaditomaso#stateofsearch @dfwsem @danaditomaso

Clients don’t have the same goals that we do.

Page 20: Dana Ditomaso: Choosing Metrics That Matter

#stateofsearch @dfwsem @danaditomaso#stateofsearch @dfwsem @danaditomaso

(If they did, they wouldn’t need us.)

Page 21: Dana Ditomaso: Choosing Metrics That Matter

#stateofsearch @dfwsem @danaditomaso

Your report needs to be built for your audience(s).

Page 22: Dana Ditomaso: Choosing Metrics That Matter

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Yup, that means multiple reports.

Page 23: Dana Ditomaso: Choosing Metrics That Matter

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How do you build a good report?

Page 24: Dana Ditomaso: Choosing Metrics That Matter

#stateofsearch @dfwsem @danaditomaso

Use the 8 core principles of data visualization.

Page 25: Dana Ditomaso: Choosing Metrics That Matter

#stateofsearch @dfwsem @danaditomaso

1. Simplify.

Page 26: Dana Ditomaso: Choosing Metrics That Matter

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2. Compare.

Page 27: Dana Ditomaso: Choosing Metrics That Matter

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3. Attend.

Page 28: Dana Ditomaso: Choosing Metrics That Matter

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4. Explore.

Page 29: Dana Ditomaso: Choosing Metrics That Matter

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5. View diversely.

Page 30: Dana Ditomaso: Choosing Metrics That Matter

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6. Ask why.

Page 31: Dana Ditomaso: Choosing Metrics That Matter

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7. Be skeptical.

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8. Respond.

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Don’t stuff reports to hide bad data.

Page 34: Dana Ditomaso: Choosing Metrics That Matter

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Be honest when things aren’t going well.

Page 35: Dana Ditomaso: Choosing Metrics That Matter

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Give credit where credit is due.

Page 36: Dana Ditomaso: Choosing Metrics That Matter

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Don’t give your ad groups weird names.

Page 37: Dana Ditomaso: Choosing Metrics That Matter

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Data is without ego.

Page 38: Dana Ditomaso: Choosing Metrics That Matter

#stateofsearch @dfwsem @danaditomaso#stateofsearch @dfwsem @danaditomaso

THANK YOU!