data.com connect presents: josh krafchin - proven tweaks to yield high quality first meetings from...

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#2015ConnectCon @connectmembers facebook.com/connectmembers #2015ConnectCon @connectmembers facebook.com/connectmembers

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#2015ConnectCon @connectmembers facebook.com/connectmembers #2015ConnectCon @connectmembers facebook.com/connectmembers

#2015ConnectCon @connectmembers facebook.com/connectmembers

Proven Tweaks to Yield High Quality First Meetings from Email Prospecting

Josh Krafchin Founder of Clever Zebo [email protected] @cleverzebo

#2015ConnectCon @connectmembers facebook.com/connectmembers

My Tech Setup Preference

Yesware + Google Apps

+ (if necessary) New domain

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#2015ConnectCon @connectmembers facebook.com/connectmembers

Other techs to consider

ClickBack Tout Contactually Sidekick Sendbloom Boomerang

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#2015ConnectCon @connectmembers facebook.com/connectmembers

The Bottom Line

1. The fewer words the better 2. But use great words 3. Hyper-target + personalization 4. Replies are better than links 5. Sell the meeting, not the company 6. Bullet points are better than paragraphs 7. Follow up 8. Build a multi-channel eco-system

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Subject Line A/B Test Subject Open rate CTR

We’ve got to talk

Take 20 minutes to talk conversion rates with us. It’s worth it.

If you only chat with one marketing agency ...

{Company} + Clever Zebo: Let’s Work Together

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#2015ConnectCon @connectmembers facebook.com/connectmembers

Subject Line A/B Test Subject Open rate CTR

We’ve got to talk 42% 2%

Take 20 minutes to talk conversion rates with us. It’s worth it.

76% 14%

If you only chat with one marketing agency ... 73% 5%

{Company} + Clever Zebo: Let’s Work Together 81.92% 17.44%

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Body Copy Key Elements Hi {Name}, I'm writing because we like what your team at {Company} are up to and have some thoughts on how we can work together. Clever Zebo does online marketing strategy & hands-on conversion rate optimization, and we do it well. Very well. We set up a rigorous, fast-moving A/B testing plan and help companies build revenue

quickly by optimizing the way customers find, experience and re-engage a business' website. What's it to you? Well, we're a boutique marketing optimization shop and have some extra capacity. We identified {Company} as a business we believe we can help significantly. Here's what I'm proposing:

1) A 20-minute call to look closely together at your conversion path -- how you attract customers to your website, compel them to buy and re-engage them. We ask questions, you help us understand what you've tested so far and where you're headed. 2) We present our findings and show you the weakest link(s) in your conversion path. We make recommendations. 3) If (and only if) you feel our recommendations offer a strong chance of improving conversion rates, we discuss what a pilot project looks like that would quickly demonstrate results.

Everyone's time is valuable. Please only take us up on this if you'd consider hiring Clever Zebo, given our ideas and experience seem like they could mesh with your team. Any interest in setting up a conversation? Thanks, Jacob Accounts Ace, Clever Zebo P.S. Learn more about what levels of service are available here.

Personalized greeting Forge a connection

About us

Sell the meeting, not the company

Qualify (optional) Email marketing is about clicks. Email conversations are about replies.

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#2015ConnectCon @connectmembers facebook.com/connectmembers

Personalization

•  Subject line (recommended) •  Greeting (must) •  Company mention in body (must) •  Prospect-specific detail (recommended)

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#2015ConnectCon @connectmembers facebook.com/connectmembers

Forge a Connection

•  Immediately answer WHY you’re writing •  Compliment the prospect •  Demonstrate familiarity

“I'm writing because we like what your team at {Company} are up to and have some thoughts on how we can work together.”

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#2015ConnectCon @connectmembers facebook.com/connectmembers

About Us

•  Provide a simple link to your website (maybe) •  Be brief •  Focus on benefits

“Clever Zebo does online marketing strategy & hands-on conversion rate optimization, and we do it well. Very well. We set up a rigorous, fast-moving A/B testing plan and help companies build revenue quickly by optimizing the way customers find, experience and re-engage a business' website.”

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#2015ConnectCon @connectmembers facebook.com/connectmembers

Sell the Meeting, Not the Company •  NO ONE is going to buy from a cold email alone •  It’s only useful as a way to set up the next step •  Explain why it’s worth the prospect’s time •  Be honest

“1) A 20-minute call to look closely together at your conversion path -- how you attract customers to your website, compel them to buy and re-engage them.

We ask questions, you help us understand what you've tested so far and where you're headed.

2) We present our findings and show you the weakest link(s) in your conversion path. We make recommendations.

3) If (and only if) you feel our recommendations offer a strong chance of improving conversion rates, we discuss what a pilot project looks like that would quickly demonstrate results.”

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#2015ConnectCon @connectmembers facebook.com/connectmembers

Qualify (Optional)

•  Value your time and theirs •  Make it clear this is also a sales convo •  Set the precedent of direct communication

“Everyone's time is valuable. Please only take us up on this if you'd consider hiring Clever Zebo, given our ideas and experience seem like they could mesh with your team.”

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#2015ConnectCon @connectmembers facebook.com/connectmembers

Email Conversations Are About Replies

•  This ain’t email marketing •  People tend to mistrust links in emails (for good reason) •  This is a conversation with a human. Start and end it

that way.

“Any interest in setting up a conversation?”

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#2015ConnectCon @connectmembers facebook.com/connectmembers

Re:

Hi  John,  Any  thoughts  on  my  note  below?  If  you’re  not  the  right  person,  I’d  really  appreciate  if  you  can  point  me  in  the  right  direc=on.  Thanks,  Josh  

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#2015ConnectCon @connectmembers facebook.com/connectmembers

Other Keys:

•  Make sure your ad copy is tuned into a highly targeted list

•  No typos! •  Test, test, test before pressing send •  It’s a numbers game •  Follow ups are important but be respectful

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#2015ConnectCon @connectmembers facebook.com/connectmembers

The Ecosystem

•  A web presence you’re proud of •  Retargeting •  Targeted ad coverage across major networks: e.g.

Google, Facebook, Twitter, LinkedIn, Outbrain, etc. •  Lead nurture campaign •  Phone

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#2015ConnectCon @connectmembers facebook.com/connectmembers

Post-conference consultation

•  Up to 5 attendees •  Look at your prospecting email program •  Identify gaps and opportunities •  Action plan for building a complete eco-system •  Shoot me an email by the end of the conference to be

considered eligible

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#2015ConnectCon @connectmembers facebook.com/connectmembers

Contact Me

•  Josh Krafchin •  @cleverzebo •  [email protected]

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#2015ConnectCon @connectmembers facebook.com/connectmembers

Thank You Thank You

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#2015ConnectCon @connectmembers facebook.com/connectmembers

Learning the Connect Ropes: Mastering Phone Probes

The Secrets of Connecting With Your Clients Instantly

Coming Up at 2:00 p.m.

Creating a Social Media Strategy That Works for You

Presenter: Natascha Thomson Room: Rafael 1

Presenter: Alen Mayer Room: Rafael 2

Presenters: Robert Wolfrum, Amanda Stam Room: Rafael 3

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