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December 2013 (Fiscal Year 2014) Monthly Ridership Report METROBus and METRORail

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DECEMBER 2013 (FY2014) Table Of Contents

Fixed Route System Ridership Overview

Explanation of information Page 4

Average Daily Ridership - FY2013 and FY2012 - Year-To-Date Page 5

Top Ten Bus Routes - FY2013 - Data Page 6

Top Ten Bus Routes - FY2013 - Charts Page 7

METROBus Ridership Overview

Weekday - By Bus Route - Data Pages 8 - 10

Saturday - By Bus Route - Data Pages 11 - 12

Sunday - By Bus Route - Data Page 13

METROBus Charts - Weekday Page 14

METROBus Charts - Saturday Page 15

METROBus Charts - Sunday Page 16

METRORail Ridership Overview

Weekday - By Rail Station - Data Page 17

Saturday - By Rail Station - Data Page 18

Sunday - By Rail Station - Data Page 19

METRORail Charts - Weekday Page 20

METRORail Charts - Saturday Page 21

METRORail Charts - Sunday Page 22

METROBus Indicators

Explanation of information Page 23

Weekday - Boardings By Revenue Hour - Data Page 24

Weekday - Boardings By Revenue Hour - Chart Page 25

Weekday - Boardings By Revenue Mile - Data Page 26

Weekday - Boardings By Revenue Mile - Chart Page 27

Saturday - Boardings By Revenue Hour - Data Page 28

Saturday - Boardings By Revenue Hour - Chart Page 29

Saturday - Boardings By Revenue Mile - Data Page 30

Saturday - Boardings By Revenue Mile - Chart Page 31

Sunday - Boardings By Revenue Hour - Data Page 32

Sunday - Boardings By Revenue Hour - Chart Page 33

Sunday - Boardings By Revenue Mile - Data Page 34

Sunday - Boardings By Revenue Mile - Chart Page 35

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 2

DECEMBER 2013 (FY2014) Table Of Contents

Composite of Boardings and Indicators by Route

Explanation of information Page 36

All Fixed-Route Bus Routes Pages 37 - 39

Local - Radial Pages 40 - 41

Local - Crosstown Page 42

Local - Circulator Page 43

Local - Limited Page 43

Local - Shuttle Page 43

Park & Ride - CBD Peak Period Page 44

Park & Ride - CBD Off-Peak Period Page 44

Park & Ride - Secondary Activity Centers Page 44

Indicators by Service Category - Weekday Page 45

Indicators by Service Category - Saturday Page 46

Indicators by Service Category - Sunday Page 47

Core Routes

Explanation of information Page 48

Core Routes - Weekday Page 49

Core Routes - Saturday Page 50

Core Routes - Sunday Page 51

Annual Fixed-Route Ridership Comparison

Annual Fixed-Route Ridership Comparison by Month and by Year Page 52

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 3

DECEMBER 2013 (FY2014)

FIXED-ROUTE SYSTEM RIDERSHIP OVERVIEW - Explanation of Information

How to read this report

Introduction

This report shows how many customers used the combined METRO bus and rail systems in a given month and year-to-date. Ridership statistics are given on a

system-wide and route/station level basis as well as by weekday, Saturday, and Sunday.

Ridership is counted as boardings , or unlinked passenger trips (National Transit Database (NTD).

How are customers counted?

Bus

Boardings are recorded by automatic passenger counters (APCs) and passenger count cards. METRO has equipped 100% of its fixed-route bus fleet with automatic

passenger counters. The raw data are adjusted for missing data and APC under counting as approved in METRO's NTD alternative sampling methodology. Additionally,

there are certain routes for which passenger count cards are used due multiple fares on the same route (Route 236 San Jacinto / Baytown).

Rail

Boardings are recorded by automatic passenger counters (APCs). METRO has equipped 100% of its fixed-route rail fleet with automatic passenger counters.

The raw data are adjusted for missing data and APC under counting for Special Events as approved in METRO's NTD methodology.

How do I read the overview?

The next 3 pages provide an overview of the average daily boardings on local and Park & Ride bus and METRORail for weekday, Saturday, and Sunday for both the current

month as compared to the same month last year and for the current fiscal year-to-date as compared to the previous fiscal year-to-date. Information is also presented

for the 10 bus routes with the highest average daily ridership, the highest growth between FY2012 and FY2013, and the highest loss between FY2012 and FY2013

for weekday, Saturday, and Sunday. The 10 bus routes with the highest average daily ridership are also presented in graphical form compared to the average ridership

for a weekday, Saturday, or Sunday route.

How do I compare this year to last year?

Boardings data are presented on an average daily basis for ease of comparison. For example, Route 1 Hospital - weekday had 4,816 average daily boardings during

FY2014 (October 2013 - December 2013) as compared to 4,730 average daily boardings during FY2013 (October 2012 - December 2012). The change in ridership between

FY2014 and FY2013 was + 86 boardings or 1.8%. This percentage increase was higher for Route 1 Hospital than for the average of all weekday routes ( + 1.1%).

A similar presentation is done for each METRORail station.

Are all days included in average daily boardings?

The average daily data cover the service operated on typical days in accordance with the normal schedule (for fixed schedule service). A typical day is a day on which

normal, regular service is operated. The average daily data does not include days when 1) extra service is provided to meet demands for special events (e.g., the Houston

Livestock Show and Rodeo), or 2) service consumed (or ridership) is reduced due to unusually bad weather (e.g., temperatures at or in excess of 100° or days with significant amounts of rainfall), or 3) holidays (e.g., Christmas). (From the NTD 2012 Annual Reporting Manual, Service form (S-10), p. 192)

Why do some route numbers have two different names?

One means of improving operational efficiency is the use of a single bus on multiple bus routes that each serve downtown. Bus routes that are combined in this

manner are through-routed or "hooked." For example, Route 3 Langley and Route 3 West Gray are "hooked" and share the same bus equipment. Currently, METRO

operates 14 weekday through-routed / "hooked" route combinations. Ridership allocations for hooked routes are adjusted annually.

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 4

Fixed Route System Ridership Overview

DECEMBER 2013 (FY2014)

Year-To Current Year-To Current Year-To Current

Date Month Date Month Date Month

METROBus and METRORail

FY2014 279,086 263,827 125,651 118,004 84,439 85,547

FY2013 275,575 256,673 129,362 127,614 81,369 79,701

Change 3,511 7,154 (3,711) (9,610) 3,071 5,846

% Change 1.3% 2.8% -2.9% -7.5% 3.8% 7.3%

METROBus

FY2014 240,762 223,973 110,535 103,062 71,977 72,439

FY2013 238,123 222,706 114,559 113,788 71,323 70,037

Change 2,640 1,267 (4,023) (10,726) 654 2,402

% Change 1.1% 0.6% -3.5% -9.4% 0.9% 3.4%

METROBus - Local

FY2014 209,499 196,399

FY2013 207,492 194,731

Change 2,007 1,667

% Change 1.0% 0.9%

METROBus - Park & Ride

FY2014 31,264 27,574

FY2013 30,631 27,875

Change 632 (301)

% Change 2.1% -1.1%

METRORail

FY2014 38,323 39,854 15,116 14,942 12,462 13,108

FY2013 37,452 33,967 14,804 13,827 10,046 9,664

Change 871 5,887 313 1,115 2,417 3,444

% Change 2.3% 17.3% 2.1% 8.1% 24.1% 35.6%

WEEKDAY - AVERAGE SATURDAY - AVERAGE SUNDAY - AVERAGE

AVERAGE DAILY RIDERSHIP - BY SERVICE CATEGORY

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 5

Fixed Route System Ridership Overview

DECEMBER 2013 (FY2014)

Route Boardings Route Boardings Route Boardings

1 163 FONDREN 9,289 163 FONDREN 1,349 82 WESTHEIMER-WEST OAKS (388)

2 2 BELLAIRE 7,836 4 BEECHNUT 423 44 ACRES HOMES (250)

3 82 WESTHEIMER-WEST OAKS 6,780 68 BRAYS BAYOU 320 52 SCOTT (243)

4 65 BISSONNET 6,370 8 SOUTH MAIN 234 40 PECORE (176)

5 25 RICHMOND 6,042 132 HARWIN 197 66 YALE (163)

6 52 SCOTT 5,869 53 BRIAR FOREST 189 23 CROSSTIMBERS (135)

7 73 BELLFORT 5,577 25 RICHMOND 174 77 LIBERTY (130)

8 46 GESSNER 5,514 50 HARRISBURG 173 2 BELLAIRE (122)

9 4 BEECHNUT 5,287 37 EL SOL 146 42 HOLMAN (116)

10 33 POST OAK 5,049 10 WILLOWBEND 145 50 HEIGHTS (107)

Subtotal 63,614

% of Total Boardings 26%

Route Boardings Route Boardings Route Boardings

1 2 BELLAIRE 5,212 163 FONDREN 439 56 AIRLINE (407)

2 82 WESTHEIMER-WEST OAKS 5,081 9 GULFTON 235 82 WESTHEIMER-WEST OAKS (402)

3 163 FONDREN 4,677 4 BEECHNUT 210 52 HIRSCH (369)

4 56 AIRLINE 3,866 2 BELLAIRE 174 81 WESTHEIMER-SHARPSTOWN (248)

5 65 BISSONNET 3,482 9 NORTH MAIN 114 46 GESSNER (241)

6 46 GESSNER 3,266 37 EL SOL 87 73 BELLFORT (214)

7 52 SCOTT 3,188 18 KIRBY 61 20 CANAL (196)

8 81 WESTHEIMER-SHARPSTOWN 3,162 80 DOWLING 60 52 SCOTT (194)

9 25 RICHMOND 3,095 65 BISSONNET 53 53 BRIAR FOREST (185)

10 4 BEECHNUT 3,013 58 HAMMERLY 42 45 TIDWELL (168)

Subtotal 38,042

% of Total Boardings 34%

Route Boardings Route Boardings Route Boardings

1 2 BELLAIRE 3,596 163 FONDREN 432 56 AIRLINE (495)

2 163 FONDREN 3,546 4 BEECHNUT 244 46 GESSNER (159)

3 82 WESTHEIMER-WEST OAKS 3,468 6 JENSEN 241 40 TELEPHONE (154)

4 56 AIRLINE 3,397 86 FM1960 165 5 SOUTHMORE (125)

5 65 BISSONNET 2,608 9 NORTH MAIN 151 77 MLK (122)

6 52 SCOTT 2,344 14 HIRAM CLARKE 128 20 CANAL (95)

7 81 WESTHEIMER-SHARPSTOWN 2,274 78 IRVINGTON 128 85 ANTOINE (92)

8 4 BEECHNUT 2,261 65 BISSONNET 103 45 TIDWELL (83)

9 46 GESSNER 1,890 80 DOWLING 100 3 LANGLEY (72)

10 33 POST OAK 1,877 52 SCOTT 98 66 YALE (67)

Subtotal 27,261

% of Total Boardings 38%

TOP TEN BUS ROUTES - FY2014

SUNDAY RIDERSHIP (Year-To-Date)

WEEKDAY RIDERSHIP (Year-To-Date)

SATURDAY RIDERSHIP (Year-To-Date)

Highest Daily Boardings

Highest LossHighest Daily Boardings Highest Growth

Highest Loss

Highest Growth Highest Loss

Highest Daily Boardings Highest Growth

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 6

Fixed Route System Ridership Overview

DECEMBER 2013 (FY2014)

TOP TEN BUS ROUTES - FY2014

WEEKDAY RIDERSHIP (Year-To-Date)

SATURDAY RIDERSHIP (Year-To-Date)

SUNDAY RIDERSHIP (Year-To-Date)

-

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

10,000

163 Fondren 2 Bellaire 82 Westheimer -West Oaks

65 Bissonnet 25 Richmond 52 Scott 73 Bellfort 46 Gessner 4 Beechnut 81 Westheimer -Sharpstown

Boardings Average

-

1,000

2,000

3,000

4,000

5,000

6,000

2 Bellaire 82 Westheimer -West Oaks

163 Fondren 56 Airline 65 Bissonnet 52 Scott 46 Gessner 81 Westheimer -Sharpstown

4 Beechnut 25 Richmond

Boardings Average

-

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

2 Bellaire 163 Fondren 82 Westheimer -West Oaks

56 Airline 65 Bissonnet 52 Scott 81 Westheimer -Sharpstown

4 Beechnut 46 Gessner 102 Bush I.A.H.

Boardings Average

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 7

DECEMBER 2013 (FY2014) - Average Weekday - By Bus Route

FY2014 FY2013 %

October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP

December December

FIXED ROUTE BUS ROUTES1 HOSPITAL 4,816 4,730 86 1.8% 4,941 4,893 4,614

2 BELLAIRE 7,836 7,958 (122) -1.5% 8,280 8,080 7,147

3 LANGLEY 1,011 1,047 (36) -3.4% 1,015 1,032 986

3 WEST GRAY 861 823 39 4.7% 865 879 840

4 BEECHNUT 5,287 4,864 423 8.7% 5,307 5,402 5,153

5 KASHMERE 1,879 1,858 22 1.2% 1,975 1,886 1,777

5 SOUTHMORE 2,392 2,463 (71) -2.9% 2,514 2,401 2,261

6 JENSEN 1,575 1,620 (45) -2.8% 1,647 1,604 1,474

6 TANGLEWOOD 925 872 53 6.0% 967 942 866

8 SOUTH MAIN 3,203 2,970 234 7.9% 3,365 3,295 2,950

9 NORTH MAIN 971 974 (3) -0.3% 1,053 980 880

9 GULFTON 1,519 1,589 (71) -4.4% 1,647 1,533 1,376

10 WILLOWBEND 1,419 1,274 145 11.4% 1,452 1,445 1,361

11 ALMEDA 1,610 1,537 73 4.8% 1,724 1,633 1,472

11 NANCE 906 903 3 0.3% 970 919 828

14 HIRAM CLARKE 2,627 2,487 140 5.6% 2,800 2,663 2,418

15 FULTON 2,317 2,221 96 4.3% 2,355 2,323 2,275

18 KIRBY 1,249 1,202 47 3.9% 1,315 1,291 1,141

19 WILCREST 1,406 1,309 97 7.4% 1,496 1,437 1,285

20 CANAL 1,762 1,853 (91) -4.9% 1,873 1,753 1,659

20 LONG POINT 2,535 2,559 (24) -0.9% 2,695 2,523 2,387

23 CROSSTIMBERS 1,986 2,120 (135) -6.3% 2,166 1,957 1,834

24 NORTHLINE 2,011 1,968 43 2.2% 2,189 2,017 1,827

25 RICHMOND 6,042 5,868 174 3.0% 6,190 6,233 5,704

26 OUTER LOOP 1,970 2,031 (61) -3.0% 2,091 1,960 1,858

27 INNER LOOP 2,179 2,260 (81) -3.6% 2,301 2,136 2,099

29 TSU/UH HIRSCH 1,274 1,240 34 2.7% 1,304 1,312 1,206

30 CLINTON 575 624 (50) -7.9% 600 585 540

30 CULLEN 3,018 3,048 (31) -1.0% 3,149 3,072 2,832

32 RENWICK 1,141 1,147 (5) -0.5% 1,185 1,161 1,078

33 POST OAK 5,049 5,052 (3) -0.1% 5,254 5,090 4,803

34 MONTROSE 491 596 (105) -17.6% 545 489 439

36 KEMPWOOD 1,673 1,630 43 2.6% 1,802 1,668 1,550

36 LAWNDALE 1,673 1,766 (93) -5.3% 1,802 1,668 1,550

37 EL SOL 498 352 146 41.5% 551 498 446

38 MANCHESTER DOCKS 82 72 10 13.5% 81 83 81

40 PECORE 2,159 2,335 (176) -7.6% 2,276 2,212 1,988

40 TELEPHONE 3,238 3,225 13 0.4% 3,414 3,318 2,983

42 HOLMAN 1,619 1,735 (116) -6.7% 1,798 1,674 1,384

44 ACRES HOMES 2,863 3,113 (250) -8.0% 2,975 2,923 2,689

45 TIDWELL 3,469 3,561 (92) -2.6% 3,635 3,462 3,311

46 GESSNER 5,514 5,375 140 2.6% 5,655 5,505 5,382

47 HILLCROFT 981 980 1 0.1% 1,058 977 907

48 NAVIGATION 520 528 (8) -1.6% 537 529 493

49 CHIMNEY ROCK 537 581 (45) -7.7% 572 532 507

50 HARRISBURG 3,947 3,775 173 4.6% 4,096 4,032 3,714

50 HEIGHTS 2,858 2,966 (107) -3.6% 2,966 2,920 2,689

52 HIRSCH 3,160 3,149 12 0.4% 3,273 3,209 2,999

52 SCOTT 5,869 6,112 (243) -4.0% 6,078 5,960 5,569

53 BRIAR FOREST 4,363 4,173 189 4.5% 4,581 4,503 4,004

56 AIRLINE 4,995 4,972 23 0.5% 5,195 5,096 4,693

58 HAMMERLY 802 870 (69) -7.9% 853 795 757

59 ALDINE MAIL 287 236 51 21.6% 304 292 266

60 SOUTH MacGREGOR 916 902 14 1.6% 951 943 855

64 LINCOLN CITY 186 128 59 45.8% 205 185 169

65 BISSONNET 6,370 6,324 47 0.7% 6,608 6,469 6,034

66 YALE 1,601 1,764 (163) -9.2% 1,663 1,627 1,513

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 8

DECEMBER 2013 (FY2014) - Average Weekday - By Bus Route

FY2014 FY2013 %

October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP

December December

FIXED ROUTE BUS ROUTES67 DAIRY ASHFORD 773 829 (56) -6.7% 857 775 686

68 BRAYS BAYOU 4,779 4,459 320 7.2% 5,209 5,065 4,063

70 MEMORIAL 430 477 (47) -9.8% 449 432 409

72 WESTVIEW 839 884 (45) -5.0% 895 819 805

73 BELLFORT 5,577 5,479 98 1.8% 5,865 5,563 5,304

75 ELDRIDGE 392 397 (5) -1.3% 425 372 379

77 LIBERTY 1,859 1,989 (130) -6.6% 1,983 1,888 1,705

77 MLK 3,950 4,038 (89) -2.2% 4,213 4,012 3,624

78 ALABAMA 362 442 (79) -17.9% 385 366 336

78 IRVINGTON 932 983 (51) -5.2% 991 941 864

79 WEST LITTLE YORK 1,321 1,286 35 2.7% 1,373 1,351 1,237

80 DOWLING 768 764 4 0.5% 799 774 730

80 LYONS 1,252 1,246 6 0.5% 1,304 1,263 1,191

81 WESTHEIMER-SHARPSTOWN 5,045 5,084 (39) -0.8% 5,240 5,106 4,790

82 WESTHEIMER-WEST OAKS 6,780 7,168 (388) -5.4% 7,056 6,816 6,466

83 LEE ROAD 1,121 1,071 50 4.7% 1,137 1,163 1,062

85 ANTOINE 4,284 4,257 26 0.6% 4,461 4,312 4,078

86 FM1960 3,793 3,656 137 3.8% 3,822 3,955 3,603

87 SUNNYSIDE / TMC 2,957 2,830 127 4.5% 3,163 3,003 2,705

88 HOBBY AIRPORT 2,496 2,475 22 0.9% 2,606 2,578 2,305

97 SETTEGAST 335 311 24 7.7% 326 337 342

98 BRIARGATE 752 694 58 8.3% 780 761 714

102 BUSH I.A.H 3,398 3,258 140 4.3% 3,546 3,427 3,221

108 VETERANS MEMORIAL 2,743 2,628 115 4.4% 2,944 2,782 2,503

131 MEMORIAL 1,828 1,786 42 2.3% 1,838 1,871 1,773

132 HARWIN 2,484 2,288 197 8.6% 2,692 2,497 2,263

137 NORTHSHORE 2,235 2,241 (6) -0.3% 2,349 2,259 2,095

163 FONDREN 9,289 7,941 1,349 17.0% 9,659 9,467 8,742

170 MISSOURI CITY / TMC 791 730 61 8.4% 843 830 701

202 KUYKENDAHL 1,935 1,953 (18) -0.9% 2,123 1,978 1,704

204 SPRING 1,382 1,366 16 1.2% 1,468 1,418 1,261

209 NORTH FREEWAY 546 647 (101) -15.6% 583 561 494

212 SETON LAKE 703 675 28 4.2% 755 737 615

214 NORTHWEST STATION 2,258 2,307 (49) -2.1% 2,430 2,348 1,995

216 WEST LITTLE YORK - PINEMONT 650 673 (23) -3.4% 716 663 571

217 CYPRESS 1,664 1,622 41 2.6% 1,877 1,609 1,505

219 NORTHWEST FREEWAY 257 260 (2) -0.8% 273 268 232

221 KINGSLAND 2,472 2,585 (113) -4.4% 2,649 2,557 2,210

222 GRAND PARKWAY 925 793 132 16.7% 995 939 840

228 ADDICKS 1,890 1,932 (42) -2.2% 2,072 1,937 1,663

229 KATY FREEWAY 488 451 36 8.1% 518 507 438

236 MAXEY ROAD 503 515 (12) -2.3% 560 538 413

236 SAN JACINTO / BAYTOWN 126 114 12 10.4% 135 132 110

244 MONROE 485 450 36 7.9% 542 495 419

246 BAY AREA 1,941 1,830 111 6.1% 2,116 2,026 1,681

247 FUQUA 933 946 (13) -1.4% 1,004 956 838

249 GULF FREEWAY 423 372 51 13.8% 451 439 381

255 KINGWOOD 1,003 1,009 (6) -0.6% 1,080 1,049 882

256 EASTEX 891 871 20 2.3% 990 909 775

257 TOWNSEN 997 970 27 2.8% 1,121 1,010 860

259 EASTEX FREEWAY 300 267 32 12.1% 321 317 261

261 WEST LOOP 388 378 10 2.8% 453 393 319

262 WESTWOOD 657 620 37 6.0% 737 681 554

265 WEST BELLFORT 2,517 2,372 145 6.1% 2,775 2,529 2,247

269 SOUTHWEST FREEWAY 18 13 5 40.5% 17 12 24

274 WESTCHASE/GESSNER 459 464 (5) -1.1% 519 465 393

283 KUYKENDAHL/GREENWAY 463 426 37 8.6% 545 464 380

285 KINGSLAND-UPTOWN 222 132 90 68.4% 249 233 184

292 WEST BELLFORT-WESTWOOD/TMC 626 593 33 5.6% 662 672 545

297 SOUTHPOINT-MONROE/TMC 995 991 4 0.4% 1,079 1,026 879

298 KINGSLAND-ADDICKS-NWTC/TMC 1,355 1,306 50 3.8% 1,452 1,411 1,203

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 9

DECEMBER 2013 (FY2014) - Average Weekday - By Bus Route

FY2014 FY2013 %

October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP

December December

FIXED ROUTE BUS ROUTES302 POLK SHUTTLE 55 49 6 12.9% 56 53 57

303 WEST SHUTTLE 258 290 (32) -11.0% 247 259 267

304 KASHMERE SHUTTLE 88 106 (18) -16.9% 80 95 88

305 HIRAM CLARKE SHUTTLE 98 101 (3) -2.6% 100 95 100

306 FALLBROOK SHUTTLE 102 112 (10) -8.9% 98 102 106

308 NORTHWEST SHUTTLE - 98 (98) -100.0% - - -

348 FOOD BANK SHUTTLE 79 79 N/A 71 91 74

352 SWINGLE SHUTTLE - 223 (223) -100.0%

402 BELLAIRE QUICKLINE 680 738 (58) -7.8% 748 692 601

412 GREENLINK CIRCULATOR 1,067 1,067 N/A 1,140 1,122 939

426 TMC SWIFTLINE 274 209 65 31.3% 286 270 266

TOTAL 240,762 238,123 2,640 1.1% 253,463 244,852 223,973

NOTES1

221 Kingsland. Added additional trips on Nov 1, 2012.2

METRO made route changes with the Jan 2013 service change effective Jan 27, 2013.

A) Adjusted running times on the following routes to improve service reliability and / or match service with demand: 66 Yale, 86 F.M. 1960, 88 Hobby, 217 Cypress, 246 Bay Area

B) Added additional trips to minimize overcrowding: 8 South Main, 87 Sunnyside / TMC, 102 IAH, 163 Fondren, 217 Cypress, 221 Kingsland, 222 Grand Parkway, 246 Bay Area , 257 Townsen 3

348 Food Bank Shuttle. New route commenced operations effective Apr 1, 2013.4

METRO discontinued operation of 352 Swingle Shuttle effective Jun 9, 2013.5

METRO made route changes with the Aug 2013 service change effective Aug 25, 2013.

A) Added additional trips or extended span of service on the following routes to minimize overcrowding: 46 Gessner, 82 Westheimer, 163 Fondren, 221 Kingsland, 246 Bay Area, and 265 West Bellfort

B) 59 Adline Mail. Vehicle change from 40' bus to new, smaller bus to match service with ridership demand.

C) Running time adjustments were made on the following routes to improve service reliability: 18 Kirby, 25 Richmond, 53 Briar Forest, 73 Bellfort, 212 Seton Lake6

METRO made route changes effective with the service change on December 21, 2013.

A) 15 Fulton. Route discontinued effective December 22, 2013.

B) 24 Northline. With the extension of the Red Line, the route no longer operates to Downtown. The route terminates at the Northline TC.

C) 79 West Little York. With the extension of the Red Line, the route no longer operates to Downtown. The route terminates at the Northline TC. 7

Route 308 Employee Shuttle service no longer operated as a fixed route bus.

Discontinued

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 10

DECEMBER 2013 (FY2014) - Average Saturday - By Bus Route

FY2014 FY2013 %

October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP

December December

FIXED ROUTE BUS ROUTES1 HOSPITAL 1,860 2,012 (151) -7.5% 1,996 1,877 1,707

2 BELLAIRE 5,212 5,038 174 3.4% 5,393 5,692 4,549

3 LANGLEY 547 605 (59) -9.7% 566 553 521

3 WEST GRAY 430 457 (27) -5.9% 445 434 409

4 BEECHNUT 3,013 2,803 210 7.5% 3,113 3,148 2,777

5 KASHMERE 932 1,048 (115) -11.0% 996 938 864

5 SOUTHMORE 1,236 1,281 (45) -3.5% 1,320 1,243 1,145

6 JENSEN 1,132 1,184 (52) -4.4% 1,228 1,122 1,048

6 TANGLEWOOD 358 374 (16) -4.4% 388 354 331

8 SOUTH MAIN 1,538 1,585 (47) -2.9% 1,597 1,565 1,452

9 NORTH MAIN 401 286 114 39.9% 442 386 374

9 GULFTON 744 509 235 46.2% 822 717 695

10 WILLOWBEND 729 750 (21) -2.8% 825 710 651

11 ALMEDA 879 855 24 2.8% 933 885 817

11 NANCE 586 619 (33) -5.4% 622 590 545

14 HIRAM CLARKE 1,579 1,556 23 1.5% 1,598 1,606 1,533

15 FULTON 1,518 1,558 (41) -2.6% 1,637 1,493 1,423

18 KIRBY 323 262 61 23.4% 333 334 303

19 WILCREST 570 614 (44) -7.2% 567 605 537

20 CANAL 1,068 1,264 (196) -15.5% 1,161 1,037 1,008

20 LONG POINT 1,416 1,545 (129) -8.3% 1,539 1,374 1,336

23 CROSSTIMBERS 764 795 (31) -3.9% 772 758 760

24 NORTHLINE 1,544 1,587 (43) -2.7% 1,689 1,609 1,333

25 RICHMOND 3,095 3,060 35 1.1% 2,954 3,184 3,146

26 OUTER LOOP 864 881 (17) -1.9% 960 851 781

27 INNER LOOP 938 1,047 (109) -10.4% 1,047 930 838

29 TSU/UH HIRSCH 635 782 (148) -18.9% 672 630 603

30 CLINTON 316 390 (74) -19.0% 325 332 291

30 CULLEN 1,791 1,776 14 0.8% 1,842 1,881 1,648

32 RENWICK 788 778 10 1.3% 833 804 726

33 POST OAK 2,416 2,536 (121) -4.8% 2,646 2,482 2,120

36 KEMPWOOD 617 769 (152) -19.8% 674 621 557

36 LAWNDALE 888 903 (15) -1.7% 970 893 801

37 EL SOL 357 269 87 32.4% 389 348 333

40 PECORE 970 1,067 (97) -9.1% 1,016 982 913

40 TELEPHONE 1,725 1,740 (16) -0.9% 1,806 1,745 1,622

42 HOLMAN 646 701 (55) -7.8% 642 679 618

44 ACRES HOMES 2,262 2,276 (15) -0.6% 2,389 2,258 2,137

45 TIDWELL 1,888 2,056 (168) -8.2% 1,880 1,968 1,816

46 GESSNER 3,266 3,507 (241) -6.9% 3,321 3,305 3,173

47 HILLCROFT 707 745 (37) -5.0% 737 753 632

48 NAVIGATION 166 185 (19) -10.1% 191 154 154

49 CHIMNEY ROCK 327 314 13 4.1% 308 327 346

50 HARRISBURG 2,496 2,600 (105) -4.0% 2,642 2,499 2,347

50 HEIGHTS 1,596 1,663 (67) -4.0% 1,689 1,598 1,500

52 HIRSCH 1,794 2,163 (369) -17.1% 1,921 1,839 1,621

52 SCOTT 3,188 3,383 (194) -5.7% 3,416 3,269 2,881

53 BRIAR FOREST 1,693 1,879 (185) -9.9% 1,846 1,601 1,633

56 AIRLINE 3,866 4,273 (407) -9.5% 4,212 3,997 3,388

58 HAMMERLY 389 348 42 12.0% 417 392 359

60 SOUTH MacGREGOR 529 512 17 3.2% 534 529 523

65 BISSONNET 3,482 3,429 53 1.5% 3,904 3,332 3,210

66 YALE 1,382 1,543 (161) -10.5% 1,397 1,459 1,291

68 BRAYS BAYOU 1,764 1,749 14 0.8% 1,957 1,795 1,539

72 WESTVIEW 540 607 (68) -11.1% 542 567 510

73 BELLFORT 3,005 3,219 (214) -6.6% 3,009 3,082 2,924

77 LIBERTY 993 1,102 (109) -9.9% 1,066 969 944

77 MLK 1,928 2,047 (120) -5.8% 2,070 1,882 1,832

78 IRVINGTON 442 407 35 8.5% 468 439 418

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 11

DECEMBER 2013 (FY2014) - Average Saturday - By Bus Route

FY2014 FY2013 %

October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP

December December

FIXED ROUTE BUS ROUTES79 WEST LITTLE YORK 816 792 24 3.1% 890 783 776

80 DOWLING 496 435 60 13.9% 537 507 443

80 LYONS 921 925 (4) -0.5% 996 942 823

81 WESTHEIMER-SHARPSTOWN 3,162 3,411 (248) -7.3% 3,416 3,116 2,955

82 WESTHEIMER-WEST OAKS 5,081 5,483 (402) -7.3% 5,482 5,219 4,542

83 LEE ROAD 622 698 (76) -10.9% 698 587 581

85 ANTOINE 2,435 2,587 (152) -5.9% 2,648 2,413 2,243

86 FM1960 2,190 2,175 15 0.7% 2,254 2,242 2,075

87 SUNNYSIDE / TMC 1,377 1,491 (114) -7.6% 1,453 1,439 1,239

88 HOBBY AIRPORT 1,494 1,640 (145) -8.9% 1,615 1,441 1,428

98 BRIARGATE 236 233 3 1.4% 228 248 232

102 BUSH I.A.H 2,171 2,232 (61) -2.7% 2,291 2,124 2,097

131 MEMORIAL 611 663 (53) -8.0% 632 613 587

132 HARWIN 654 672 (18) -2.6% 657 701 605

137 NORTHSHORE 1,202 1,253 (51) -4.1% 1,176 1,270 1,160

163 FONDREN 4,677 4,238 439 10.4% 4,554 4,764 4,714

302 POLK SHUTTLE 66 67 (0) -0.4% 73 62 65

303 WEST SHUTTLE 129 121 8 6.4% 126 127 134

308 NORTHWEST SHUTTLE 70 148 (78) -52.6% 76 64 71

TOTAL 110,535 114,559 (4,023) -3.5% 116,473 112,071 103,062

NOTES1

221 Kingsland. Added additional trips on Nov 1, 2012.2

METRO made route changes with the Jan 2013 service change effective Jan 27, 2013.

A) Adjusted running times on the following routes to improve service reliability and / or match service with demand: 86 F.M. 1960, 88 Hobby 3

METRO made route changes with the Aug 2013 service change effective Aug 25, 2013.

A) Added additional trips or extended span of service on the following routes to minimize overcrowding: 2 Bellaire, 4 Beechnut, 33 Post Oak, 44 Acres Homes, 50 Harrisburg / Heights, 56 Airline

B) Running time adjustments were made on the following routes to improve service reliability: 18 Kirby, 86 FM 1960 4

METRO made route changes effective with the service change on December 21, 2013.

A) 15 Fulton. Route discontinued effective December 22, 2013.

B) 24 Northline. With the extension of the Red Line, the route no longer operates to Downtown. The route terminates at the Northline TC.

C) 79 West Little York. With the extension of the Red Line, the route no longer operates to Downtown. The route terminates at the Northline TC. 5

Route 308 Employee Shuttle service no longer operated as a fixed route bus.

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 12

DECEMBER 2013 (FY2014) - Average Sunday - By Bus Route

FY2014 FY2013 %

October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP

December December

FIXED ROUTE BUS ROUTES1 HOSPITAL 1,221 1,252 (31) -2.5% 1,218 1,236 1,208

2 BELLAIRE 3,596 3,528 68 1.9% 3,608 4,093 3,087

3 LANGLEY 426 488 (63) -12.8% 399 424 453

3 WEST GRAY 284 275 9 3.3% 266 283 302

4 BEECHNUT 2,261 1,944 317 16.3% 1,877 2,382 2,524

5 KASHMERE 752 782 (31) -3.9% 730 785 740

5 SOUTHMORE 814 919 (104) -11.3% 791 851 802

6 JENSEN 1,021 777 245 31.5% 1,126 1,008 929

8 SOUTH MAIN 860 901 (41) -4.5% 834 898 850

9 NORTH MAIN 418 274 144 52.4% 411 430 412

10 WILLOWBEND 381 395 (14) -3.5% 362 427 355

11 ALMEDA 438 432 6 1.5% 404 438 472

11 NANCE 257 253 4 1.5% 238 257 277

14 HIRAM CLARKE 1,154 1,035 119 11.5% 1,107 1,219 1,137

15 FULTON 972 1,009 (37) -3.6% 991 963 963

20 CANAL 1,056 1,133 (77) -6.8% 1,045 1,038 1,084

20 LONG POINT 1,190 1,179 12 1.0% 1,179 1,171 1,222

23 CROSSTIMBERS 493 474 18 3.9% 500 471 507

24 NORTHLINE 1,165 1,181 (16) -1.4% 1,166 1,242 1,088

25 RICHMOND 1,826 1,845 (19) -1.0% 1,782 1,853 1,843

26 OUTER LOOP 539 527 11 2.1% 491 577 548

27 INNER LOOP 567 606 (39) -6.5% 598 548 554

30 CLINTON 294 341 (48) -13.9% 294 295 293

30 CULLEN 1,339 1,284 54 4.2% 1,340 1,342 1,334

33 POST OAK 1,877 1,906 (29) -1.5% 1,812 1,894 1,925

36 LAWNDALE 627 637 (10) -1.6% 617 651 614

37 EL SOL 305 237 68 28.5% 318 305 291

40 PECORE 633 632 1 0.2% 588 663 649

40 TELEPHONE 1,410 1,547 (138) -8.9% 1,310 1,475 1,445

42 HOLMAN 254 165 89 53.7% 253 260 249

44 ACRES HOMES 1,561 1,558 3 0.2% 1,498 1,581 1,605

45 TIDWELL 1,320 1,421 (101) -7.1% 1,162 1,445 1,353

46 GESSNER 1,890 2,035 (145) -7.1% 1,779 2,033 1,858

47 HILLCROFT 426 406 21 5.1% 398 438 442

48 NAVIGATION 126 134 (8) -6.0% 129 120 130

50 HARRISBURG 1,730 1,730 (0) 0.0% 1,706 1,740 1,744

50 HEIGHTS 1,016 1,060 (44) -4.2% 1,002 1,022 1,024

52 HIRSCH 1,377 1,323 54 4.1% 1,321 1,433 1,376

52 SCOTT 2,344 2,252 92 4.1% 2,250 2,440 2,343

53 BRIAR FOREST 1,360 1,361 (0) 0.0% 1,275 1,477 1,329

56 AIRLINE 3,397 3,776 (378) -10.0% 3,239 3,433 3,520

60 SOUTH MacGREGOR 359 344 15 4.3% 371 356 349

65 BISSONNET 2,608 2,501 107 4.3% 2,291 2,600 2,933

66 YALE 882 931 (49) -5.2% 801 907 938

68 BRAYS BAYOU 1,049 1,030 19 1.8% 1,035 1,095 1,016

72 WESTVIEW 384 403 (18) -4.5% 349 391 413

73 BELLFORT 1,596 1,531 65 4.3% 1,453 1,720 1,614

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 13

DECEMBER 2013 (FY2014) - Average Sunday - By Bus Route

FY2014 FY2013 %

October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP

December December

77 LIBERTY 744 779 (35) -4.5% 745 765 722

77 MLK 1,214 1,327 (113) -8.5% 1,215 1,248 1,178

78 IRVINGTON 288 177 111 62.4% 296 297 270

80 DOWLING 371 276 96 34.8% 360 381 373

80 LYONS 660 643 17 2.7% 641 677 663

81 WESTHEIMER-SHARPSTOWN 2,274 2,255 19 0.9% 2,301 2,252 2,269

82 WESTHEIMER-WEST OAKS 3,468 3,513 (45) -1.3% 3,423 3,382 3,599

83 LEE ROAD 471 441 30 6.8% 470 473 471

85 ANTOINE 1,806 1,853 (46) -2.5% 1,712 1,898 1,809

86 FM1960 1,617 1,463 154 10.5% 1,544 1,617 1,691

87 SUNNYSIDE / TMC 895 876 19 2.2% 861 945 880

102 BUSH I.A.H 1,836 1,827 9 0.5% 1,818 1,897 1,794

137 NORTHSHORE 732 761 (30) -3.9% 678 778 739

163 FONDREN 3,546 3,125 421 13.5% 3,194 3,800 3,643

302 POLK SHUTTLE 46 39 7 18.6% 55 44 38

303 WEST SHUTTLE 103 125 (21) -17.1% 106 101 104

308 NORTHWEST SHUTTLE 49 88 (39) -44.7% 39 54 53

TOTAL 71,977 71,323 654 0.9% 69,175 74,317 72,439

NOTES1

221 Kingsland. Added additional trips on Nov 1, 2012.

2METRO made route changes with the Jan 2013 service change effective Jan 27, 2013.

A) Adjusted running times on the following route to improve service reliability and / or match service with demand: 86 F.M. 1960 3

METRO made route changes with the Aug 2013 service change effective Aug 25, 2013.

A) Adjusted running times on the following routes to improve service reliability and / or match service with demand: 25 Richmond, 33 Post Oak, 56 Airline 4

METRO made route changes effective with the service change on December 21, 2013.

A) 15 Fulton. Route discontinued effective December 22, 2013.

B) 24 Northline. With the extension of the Red Line, the route no longer operates to Downtown. The route terminates at the Northline TC. 5

Route 308 Employee Shuttle service no longer operated as a fixed route bus.

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 14

DECEMBER 2013 (FY2014) - METROBus Charts

AVERAGE WEEKDAY BOARDINGS - METROBus

-

50,000

100,000

150,000

200,000

250,000

300,000

October November December January February March April May June July August September

FY2013 FY2014

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 15

DECEMBER 2013 (FY2014) - METROBus Charts

AVERAGE SATURDAY BOARDINGS - METROBus

-

20,000

40,000

60,000

80,000

100,000

120,000

140,000

October November December January February March April May June July August September

FY2013 FY2014

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 16

DECEMBER 2013 (FY2014) - METROBus Charts

AVERAGE SUNDAY BOARDINGS - METROBus

-

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

October November December January February March April May June July August September

FY2013 FY2014

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 17

DECEMBER 2013 (FY2014) - Average Weekday - By Rail Station

FY2014 FY2013 %

October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP

December December

FIXED ROUTE RAIL - RED LINEFANNIN SOUTH 2,177 2,112 65 3.1% 2,270 2,246 2,015

RELIANT PARK 1,058 948 110 11.6% 1,056 1,190 929

SMITH LANDS 3,127 3,030 97 3.2% 3,199 3,103 3,078

TMC TC 3,084 3,229 (144) -4.5% 3,243 3,067 2,943

DRYDEN 4,245 4,601 (356) -7.7% 4,404 4,323 4,007

HERMANN HOSPITAL / ZOO 3,097 3,183 (85) -2.7% 3,223 3,144 2,925

HERMANN PARK / RICE UNIV 471 495 (24) -4.8% 491 487 436

MUSEUM DISTRICT 1,061 1,076 (15) -1.4% 1,117 1,053 1,011

WHEELER 3,061 3,070 (8) -0.3% 3,118 3,072 2,994

HCC / ENSEMBLE 2,002 2,165 (163) -7.5% 2,188 2,024 1,795

McGOWEN 1,246 1,256 (10) -0.8% 1,230 1,251 1,258

DOWNTOWN TC 2,865 2,988 (123) -4.1% 2,919 2,807 2,869

BELL 744 1,019 (275) -27.0% 802 723 708

MAIN STREET SQUARE 3,765 3,557 208 5.8% 3,714 3,784 3,798

PRESTON 3,435 3,201 234 7.3% 3,447 3,401 3,458

UH - DOWNTOWN 1,471 1,521 (51) -3.3% 1,593 1,427 1,391

BURNETT STATION 1,348 1,348

QUITMAN / NEAR NORTHSIDE 531 531

FULTON / NORTH CENTRAL 431 431

MOODY PARK 182 182

CAVALCADE 206 206

LINDALE PARK 102 102

MELBOURNE / NORTH LINDALE 286 286

NORTHLINE TC / HCC 1,151 1,151

TOTAL 38,323 37,452 871 2.3% 38,014 37,101 39,854

LEGEND1

METRORail stations are shown from south to north.2

The complete names of stations shown above with abbreviations or acronymns are:

TMC TC = Texas Medical Center Transit Center

Hermann Hospital / Zoo = Memorial Hermann Hospital / Houston Zoo

Hermann Park / Rice Univ = Hermann Park / Rice University

HCC / Ensemble = Houston Community College - Central Campus / Ensemble Theater

Downtown TC = Downtown Transit Center

UH - Downtown = University of Houston - Downtown

Northline TC / HCC = Northline Transit Center / Houston Community College

NOTES1

The North Line extension to the existing Red Line opened on Saturday, December 21, 2013. The December 2013 average daily boardings for the existing line represent a weighted average for the month.

The table below provides the average daily boardings on the existing stations before and after the opening of the extension.

DECEMBER DECEMBER

1 - 20, 2013 21 - 31, 2013

FANNIN SOUTH 2,001 2,087

RELIANT PARK 950 824

SMITH LANDS 3,123 2,857

TMC TC 3,030 2,510

DRYDEN 4,148 3,299

HERMANN HOSPITAL / ZOO 3,030 2,403

HERMANN PARK / RICE UNIV 421 511

MUSEUM DISTRICT 1,018 978

WHEELER 3,026 2,832

HCC / ENSEMBLE 1,872 1,407

McGOWEN 1,261 1,246

DOWNTOWN TC 2,907 2,675

BELL 716 668

MAIN STREET SQUARE 3,824 3,671

PRESTON 3,520 3,145

UH - DOWNTOWN 1,589 406

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 18

DECEMBER 2013 (FY2014) - Average Saturday - By Rail Station

FY2014 FY2013 %

October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP

December December

FIXED ROUTE RAIL - RED LINEFANNIN SOUTH 910 1,027 (117) -11.4% 899 969 863

RELIANT PARK 827 743 84 11.3% 717 1,053 710

SMITH LANDS 281 296 (15) -5.2% 332 287 222

TMC TC 1,208 1,306 (99) -7.5% 1,375 1,222 1,026

DRYDEN 737 835 (97) -11.7% 859 736 617

HERMANN HOSPITAL / ZOO 843 917 (74) -8.1% 1,002 849 678

HERMANN PARK / RICE UNIV 407 448 (41) -9.1% 554 426 241

MUSEUM DISTRICT 492 529 (37) -7.0% 617 497 363

WHEELER 1,697 1,809 (112) -6.2% 1,893 1,741 1,457

HCC / ENSEMBLE 737 821 (84) -10.2% 847 751 614

McGOWEN 656 652 4 0.6% 741 687 541

DOWNTOWN TC 1,390 1,822 (432) -23.7% 1,512 1,463 1,195

BELL 331 442 (111) -25.0% 362 373 258

MAIN STREET SQUARE 1,841 1,623 218 13.4% 1,981 1,924 1,619

PRESTON 1,381 1,124 256 22.8% 1,443 1,401 1,297

UH - DOWNTOWN 442 408 34 8.3% 456 437 434

BURNETT STATION 207 207

QUITMAN / NEAR NORTHSIDE 434 434

FULTON / NORTH CENTRAL 361 361

MOODY PARK 160 160

CAVALCADE 222 222

LINDALE PARK 95 95

MELBOURNE / NORTH LINDALE 162 162

NORTHLINE TC / HCC 1,164 1,164

TOTAL 15,116 14,804 313 2.1% 15,590 14,816 14,942

LEGEND1

METRORail stations are shown from south to north.2

The complete names of stations shown above with abbreviations or acronymns are:

TMC TC = Texas Medical Center Transit Center

Hermann Hospital / Zoo = Memorial Hermann Hospital / Houston Zoo

Hermann Park / Rice Univ = Hermann Park / Rice University

HCC / Ensemble = Houston Community College - Central Campus / Ensemble Theater

Downtown TC = Downtown Transit Center

UH - Downtown = University of Houston - Downtown

NOTES1

The North Line extension to the existing Red Line opened on Saturday, December 21, 2013. The December 2013 average daily boardings for the existing line represent a weighted average for the month.

The table below provides the average daily boardings on the existing station before and after the opening of the extension.

DECEMBER DECEMBER

1 - 20, 2013 21 - 31, 2013

FANNIN SOUTH 886 819

RELIANT PARK 825 481

SMITH LANDS 207 253

TMC TC 928 1,220

DRYDEN 580 691

HERMANN HOSPITAL / ZOO 618 798

HERMANN PARK / RICE UNIV 180 365

MUSEUM DISTRICT 305 479

WHEELER 1,314 1,742

HCC / ENSEMBLE 574 695

McGOWEN 492 639

DOWNTOWN TC 1,087 1,412

BELL 204 366

MAIN STREET SQUARE 1,368 2,120

PRESTON 1,164 1,564

UH - DOWNTOWN 533 236

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 19

DECEMBER 2013 (FY2014) - Average Sunday - By Rail Station

FY2014 FY2013 %

October October Change Change OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP

December December

FIXED ROUTE RAIL - RED LINE

FANNIN SOUTH 655 715 (61) -8.5% 564 808 592

RELIANT PARK 743 331 412 124.4% 460 1,369 400

SMITH LANDS 241 203 38 19.0% 232 310 182

TMC TC 959 926 32 3.5% 974 1,069 833

DRYDEN 621 583 39 6.6% 614 691 560

HERMANN HOSPITAL / ZOO 681 675 7 1.0% 720 676 647

HERMANN PARK / RICE UNIV 309 296 13 4.5% 308 364 254

MUSEUM DISTRICT 396 368 28 7.6% 415 438 334

WHEELER 1,304 1,153 151 13.1% 1,184 1,585 1,142

HCC / ENSEMBLE 709 645 64 9.9% 690 750 686

McGOWEN 495 430 65 15.0% 514 534 437

DOWNTOWN TC 1,156 1,449 (293) -20.2% 1,097 1,293 1,077

BELL 255 241 14 6.0% 266 282 216

MAIN STREET SQUARE 1,503 952 551 57.9% 1,381 1,738 1,390

PRESTON 1,154 813 341 41.9% 1,083 1,253 1,127

UH - DOWNTOWN 356 267 89 33.2% 252 364 451

BURNETT STATION 115 115

QUITMAN / NEAR NORTHSIDE 402 402

FULTON / NORTH CENTRAL 324 324

MOODY PARK 161 161

CAVALCADE 203 203

LINDALE PARK 129 129

MELBOURNE / NORTH LINDALE 208 208

NORTHLINE TC / HCC 1,239 1,239

TOTAL 12,462 10,046 2,417 24.1% 10,754 13,525 13,108

LEGEND1

METRORail stations are shown from south to north.2

The complete names of stations shown above with abbreviations or acronymns are:

TMC TC = Texas Medical Center Transit Center

Hermann Hospital / Zoo = Memorial Hermann Hospital / Houston Zoo

Hermann Park / Rice Univ = Hermann Park / Rice University

HCC / Ensemble = Houston Community College - Central Campus / Ensemble Theater

Downtown TC = Downtown Transit Center

UH - Downtown = University of Houston - Downtown

Northline TC / HCC = Northline Transit Center / Houston Community College

NOTES1

The North Line extension to the existing Red Line opened on Saturday, December 21, 2013. The December 2013 average daily boardings for the existing line represent a weighted average for the month.

The table below provides the average daily boardings on the existing station before and after the opening of the extension.

DECEMBER DECEMBER

1 - 20, 2013 21 - 31, 2013

FANNIN SOUTH 523 728

RELIANT PARK 416 369

SMITH LANDS 180 185

TMC TC 783 934

DRYDEN 502 674

HERMANN HOSPITAL / ZOO 551 840

HERMANN PARK / RICE UNIV 174 413

MUSEUM DISTRICT 294 414

WHEELER 1,063 1,301

HCC / ENSEMBLE 628 801

McGOWEN 405 499

DOWNTOWN TC 991 1,249

BELL 191 268

MAIN STREET SQUARE 1,224 1,723

PRESTON 1,013 1,356

UH - DOWNTOWN 527 297

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 20

DECEMBER 2013 (FY2014) - METRORail Charts

AVERAGE WEEKDAY BOARDINGS - METRORail

-

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000

October November December January February March April May June July August September

FY2013 FY2014

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 21

DECEMBER 2013 (FY2014) - METRORail Charts

AVERAGE SATURDAY BOARDINGS - METRORail

-

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

October November December January February March April May June July August September

FY2013 FY2014

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 22

DECEMBER 2013 (FY2014) - METRORail Charts

AVERAGE SUNDAY BOARDINGS - METRORail

-

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

October November December January February March April May June July August September

FY2013 FY2014

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 23

DECEMBER 2013 (FY2014)

METROBus Indicators - Explanation of Information

How can I evaluate the ridership (demand) and the service resources supplied to each route (supply)?

METRO uses four indicators in its comparative / route ranking model. The four indicators are:

1) Passenger Boardings per Revenue Mile;

2) Passenger Boardings per Revenue Hour;

3) Total Subsidy per Passenger Boarding; and

4) Operating Ratio.

These four factors provide a balanced weighting between effectiveness measures (the first two factors), and efficiency measures (the last two factors).

By using the two effectiveness indicators, the reader can compare the effectiveness of multiple bus routes. (NOTE: With only 1 rail line, there is no

opportunity to compare effectiveness with other rail lines in METRO's system at this time.)

The indicator passenger boardings per revenue mile is calculated by dividing the number of average daily passenger boardings by route by the daily

number of revenue miles of service supplied on that route. The indicator passenger boardings per revenue hour is calculated by dividing the number

of average daily passenger boardings by the daily number of revenue hours of service supplied on that route.

The indicators are presented in two different formats on the following pages. The first format for presentation is by route number order. Route number

format allows the reader to look at the performance on one or more routes of interest. The second format for presentation is by indicator performance,

highest to lowest. For ease of viewing, an additional visual presentation format has been added. Routes with indicators in the first (best) quartile are

shown in white, while those in the second (next-best) quartile are shown in gray, those in the third quartile are shown in pink, and those in the fourth

(worst) quartile are shown in purple.

Additionally, the report includes charts showing the performance of the ten best and ten worst routes by indicator along with the average performance.

NOTE: The service levels used for these calculations are the current service levels, while the ridership used are year-to-date.

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 24

DECEMBER 2013 (FY2014) - Weekday Indicators - Year-To-Date

Boardings Boardings Boardings Boardings

ROUTE Per Revenue ROUTE Per Revenue ROUTE Per Revenue ROUTE Per Revenue

Hour Hour Hour Hour

1 HOSPITAL 24.68 73 BELLFORT 29.12 46 GESSNER 42.67 5 SOUTHMORE 23.70

2 BELLAIRE 34.52 75 ELDRIDGE 9.75 52 SCOTT 42.36 170 MISSOURI CITY / TMC 23.68

3 LANGLEY 13.22 77 LIBERTY 16.66 163 FONDREN 42.29 32 RENWICK 23.51

3 WEST GRAY 24.18 77 MLK 27.58 82 WESTHEIMER-WEST OAKS 35.34 255 KINGWOOD 23.36

4 BEECHNUT 34.71 78 ALABAMA 13.00 45 TIDWELL 34.78 36 KEMPWOOD 23.17

5 KASHMERE 18.57 78 IRVINGTON 18.81 4 BEECHNUT 34.71 9 GULFTON 22.38

5 SOUTHMORE 23.70 79 WEST LITTLE YORK 23.81 256 EASTEX 34.64 283 KUYKENDAHL/GREENWAY 22.35

6 JENSEN 18.90 80 DOWLING 18.65 2 BELLAIRE 34.52 27 INNER LOOP 22.21

6 TANGLEWOOD 17.83 80 LYONS 25.88 265 WEST BELLFORT 33.41 44 ACRES HOMES 22.05

8 SOUTH MAIN 29.42 81 WESTHEIMER-SHARPSTOWN 28.62 65 BISSONNET 33.08 36 LAWNDALE 21.80

9 NORTH MAIN 15.82 82 WESTHEIMER-WEST OAKS 35.34 257 TOWNSEN 33.04 40 PECORE 21.42

9 GULFTON 22.38 83 LEE ROAD 26.92 204 SPRING 32.60 26 OUTER LOOP 20.55

10 WILLOWBEND 27.06 85 ANTOINE 25.72 86 FM 1960 32.23 216 WEST LITTLE YORK - PINEMONT 20.54

11 ALMEDA 30.28 86 FM 1960 32.23 30 CULLEN 31.88 97 SETTEGAST 20.47

11 NANCE 19.21 87 SUNNYSIDE / TMC 26.39 247 FUQUA 31.72 262 WESTWOOD 20.21

14 HIRAM CLARKE 25.45 88 HOBBY AIRPORT 23.84 214 NORTHWEST STATION 31.32 244 MONROE 20.20

15 FULTON 25.83 97 SETTEGAST 20.47 246 BAY AREA 31.30 50 HEIGHTS 20.04

18 KIRBY 19.49 98 BRIARGATE 15.71 221 KINGSLAND 31.11 131 MEMORIAL 19.85

19 WILCREST 26.79 102 BUSH I.A.H 29.24 202 KUYKENDAHL 30.64 72 WESTVIEW 19.58

20 CANAL 24.56 108 VETERANS MEMORIAL 27.48 25 RICHMOND 30.39 18 KIRBY 19.49

20 LONG POINT 27.15 131 MEMORIAL 19.85 11 ALMEDA 30.28 42 HOLMAN 19.25

23 CROSSTIMBERS 28.62 132 HARWIN 23.74 56 AIRLINE 30.25 11 NANCE 19.21

24 NORTHLINE 24.33 137 NORTHSHORE 24.98 228 ADDICKS 29.64 402 BELLAIRE QUICKLINE 19.15

25 RICHMOND 30.39 163 FONDREN 42.29 8 SOUTH MAIN 29.42 6 JENSEN 18.90

26 OUTER LOOP 20.55 170 MISSOURI CITY / TMC 23.68 217 CYPRESS 29.25 78 IRVINGTON 18.81

27 INNER LOOP 22.21 202 KUYKENDAHL 30.64 102 BUSH I.A.H 29.24 80 DOWLING 18.65

29 TSU/UH HIRSCH 16.40 204 SPRING 32.60 73 BELLFORT 29.12 261 WEST LOOP 18.62

30 CLINTON 10.98 209 NORTH FREEWAY 18.57 33 POST OAK 28.87 5 KASHMERE 18.57

30 CULLEN 31.88 212 SETON LAKE 24.65 81 WESTHEIMER-SHARPSTOWN 28.62 209 NORTH FREEWAY 18.57

32 RENWICK 23.51 214 NORTHWEST STATION 31.32 23 CROSSTIMBERS 28.62 229 KATY FREEWAY 18.49

33 POST OAK 28.87 216 WEST LITTLE YORK - PINEMONT 20.54 68 BRAYS BAYOU 28.02 52 HIRSCH 18.31

34 MONTROSE 12.92 217 CYPRESS 29.25 222 GRAND PARKWAY 27.97 6 TANGLEWOOD 17.83

36 KEMPWOOD 23.17 219 NORTHWEST FREEWAY 12.45 77 MLK 27.58 274 WESTCHASE - GESSNER 17.65

36 LAWNDALE 21.80 221 KINGSLAND 31.11 108 VETERANS MEMORIAL 27.48 60 SOUTH MacGREGOR 16.71

37 EL SOL 10.93 222 GRAND PARKWAY 27.97 20 LONG POINT 27.15 77 LIBERTY 16.66

38 MANCHESTER DOCKS 7.06 228 ADDICKS 29.64 10 WILLOWBEND 27.06 292 WEST BELLFORT-WESTWOOD/TMC 16.47

40 PECORE 21.42 229 KATY FREEWAY 18.49 83 LEE ROAD 26.92 29 TSU/UH HIRSCH 16.40

40 TELEPHONE 26.43 236 MAXEY ROAD - SAN JACINTO/BAYTOWN 25.65 297 SOUTH POINT-MONROE/TMC 26.84 9 NORTH MAIN 15.82

42 HOLMAN 19.25 244 MONROE 20.20 19 WILCREST 26.79 98 BRIARGATE 15.71

44 ACRES HOMES 22.05 246 BAY AREA 31.30 50 HARRISBURG 26.72 249 GULF FREEWAY 15.51

45 TIDWELL 34.78 247 FUQUA 31.72 40 TELEPHONE 26.43 66 YALE 15.01

46 GESSNER 42.67 249 GULF FREEWAY 15.51 87 SUNNYSIDE / TMC 26.39 59 ALDINE MAIL 14.58

47 HILLCROFT 25.15 255 KINGWOOD 23.36 298 KINGSLAND-ADDICKS-NWTC/TMC 26.07 49 CHIMNEY ROCK 14.29

48 NAVIGATION 10.94 256 EASTEX 34.64 80 LYONS 25.88 259 EASTEX FREEWAY 14.12

49 CHIMNEY ROCK 14.29 257 TOWNSEN 33.04 15 FULTON 25.83 426 TMC SWIFTLINE 13.75

50 HARRISBURG 26.72 259 EASTEX FREEWAY 14.12 85 ANTOINE 25.72 3 LANGLEY 13.22

50 HEIGHTS 20.04 261 WEST LOOP 18.62 236 MAXEY ROAD - SAN JACINTO/BAYTOWN 25.65 58 HAMMERLY 13.13

52 HIRSCH 18.31 262 WESTWOOD 20.21 14 HIRAM CLARKE 25.45 78 ALABAMA 13.00

52 SCOTT 42.36 265 WEST BELLFORT 33.41 47 HILLCROFT 25.15 34 MONTROSE 12.92

53 BRIAR FOREST 24.44 269 SOUTHWEST FREEWAY 9.70 412 GREENLINK CIRCULATOR 25.07 219 NORTHWEST FREEWAY 12.45

56 AIRLINE 30.25 274 WESTCHASE - GESSNER 17.65 137 NORTHSHORE 24.98 285 KINGSLAND-UPTOWN (New) 11.21

58 HAMMERLY 13.13 283 KUYKENDAHL/GREENWAY 22.35 1 HOSPITAL 24.68 30 CLINTON 10.98

59 ALDINE MAIL 14.58 285 KINGSLAND-UPTOWN (New) 11.21 212 SETON LAKE 24.65 48 NAVIGATION 10.94

60 SOUTH MacGREGOR 16.71 292 WEST BELLFORT-WESTWOOD/TMC 16.47 20 CANAL 24.56 37 EL SOL 10.93

64 LINCOLN CITY 6.18 297 SOUTH POINT-MONROE/TMC 26.84 53 BRIAR FOREST 24.44 70 MEMORIAL 10.36

65 BISSONNET 33.08 298 KINGSLAND-ADDICKS-NWTC/TMC 26.07 24 NORTHLINE 24.33 75 ELDRIDGE 9.75

66 YALE 15.01 348 FOOD BANK SHUTTLE (New) 6.31 3 WEST GRAY 24.18 269 SOUTHWEST FREEWAY 9.70

67 DAIRY ASHFORD 23.87 402 BELLAIRE QUICKLINE 19.15 67 DAIRY ASHFORD 23.87 38 MANCHESTER DOCKS 7.06

68 BRAYS BAYOU 28.02 412 GREENLINK CIRCULATOR 25.07 88 HOBBY AIRPORT 23.84 348 FOOD BANK SHUTTLE (New) 6.31

70 MEMORIAL 10.36 426 TMC SWIFTLINE 13.75 79 WEST LITTLE YORK 23.81 64 LINCOLN CITY 6.18

72 WESTVIEW 19.58 88 HOBBY AIRPORT 23.74

BOARDINGS PER REVENUE HOUR - Year-To-Date

SORTED BY ROUTE NUMBER SORTED BY INDICATOR - HIGHEST TO LOWEST

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Bdgs/Rev Hr Average

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Boardings Boardings Boardings Boardings

ROUTE Per Revenue ROUTE Per Revenue ROUTE Per Revenue ROUTE Per Revenue

Mile Mile Mile Mile

1 HOSPITAL 2.07 73 BELLFORT 2.42 412 GREENLINK CIRCULATOR 4.57 247 FUQUA 1.43

2 BELLAIRE 3.10 75 ELDRIDGE 0.73 52 SCOTT 3.82 108 VETERANS MEMORIAL 1.42

3 LANGLEY 0.90 77 LIBERTY 1.21 46 GESSNER 3.55 5 KASHMERE 1.38

3 WEST GRAY 2.54 77 MLK 2.19 82 WESTHEIMER-WEST OAKS 3.31 29 TSU/UH HIRSCH 1.37

4 BEECHNUT 2.52 78 ALABAMA 1.35 163 FONDREN 3.17 72 WESTVIEW 1.37

5 KASHMERE 1.38 78 IRVINGTON 1.48 2 BELLAIRE 3.10 44 ACRES HOMES 1.36

5 SOUTHMORE 2.00 79 WEST LITTLE YORK 1.63 81 WESTHEIMER-SHARPSTOWN 2.91 78 ALABAMA 1.35

6 JENSEN 1.29 80 DOWLING 1.84 65 BISSONNET 2.80 52 HIRSCH 1.34

6 TANGLEWOOD 1.34 80 LYONS 2.32 25 RICHMOND 2.70 6 TANGLEWOOD 1.34

8 SOUTH MAIN 2.22 81 WESTHEIMER-SHARPSTOWN 2.91 15 FULTON 2.55 265 WEST BELLFORT 1.32

9 NORTH MAIN 1.19 82 WESTHEIMER-WEST OAKS 3.31 3 WEST GRAY 2.54 49 CHIMNEY ROCK 1.31

9 GULFTON 1.77 83 LEE ROAD 1.56 33 POST OAK 2.53 6 JENSEN 1.29

10 WILLOWBEND 2.16 85 ANTOINE 1.67 4 BEECHNUT 2.52 256 EASTEX 1.25

11 ALMEDA 1.93 86 FM 1960 2.26 24 NORTHLINE 2.48 246 BAY AREA 1.22

11 NANCE 1.89 87 SUNNYSIDE / TMC 2.16 47 HILLCROFT 2.42 66 YALE 1.22

14 HIRAM CLARKE 2.02 88 HOBBY AIRPORT 1.66 73 BELLFORT 2.42 77 LIBERTY 1.21

15 FULTON 2.55 97 SETTEGAST 1.06 20 CANAL 2.39 9 NORTH MAIN 1.19

18 KIRBY 1.87 98 BRIARGATE 1.17 30 CULLEN 2.38 202 KUYKENDAHL 1.18

19 WILCREST 2.00 102 BUSH I.A.H 1.49 42 HOLMAN 2.33 257 TOWNSEN 1.17

20 CANAL 2.39 108 VETERANS MEMORIAL 1.42 80 LYONS 2.32 98 BRIARGATE 1.17

20 LONG POINT 1.66 131 MEMORIAL 1.05 45 TIDWELL 2.30 212 SETON LAKE 1.13

23 CROSSTIMBERS 2.08 132 HARWIN 1.43 86 FM 1960 2.26 204 SPRING 1.11

24 NORTHLINE 2.48 137 NORTHSHORE 1.47 68 BRAYS BAYOU 2.25 298 KINGSLAND-ADDICKS-NWTC/TMC 1.09

25 RICHMOND 2.70 163 FONDREN 3.17 50 HARRISBURG 2.24 228 ADDICKS 1.07

26 OUTER LOOP 1.77 170 MISSOURI CITY / TMC 0.89 8 SOUTH MAIN 2.22 97 SETTEGAST 1.06

27 INNER LOOP 1.92 202 KUYKENDAHL 1.18 77 MLK 2.19 297 SOUTH POINT-MONROE/TMC 1.06

29 TSU/UH HIRSCH 1.37 204 SPRING 1.11 67 DAIRY ASHFORD 2.17 131 MEMORIAL 1.05

30 CLINTON 0.85 209 NORTH FREEWAY 0.72 10 WILLOWBEND 2.16 214 NORTHWEST STATION 1.04

30 CULLEN 2.38 212 SETON LAKE 1.13 87 SUNNYSIDE / TMC 2.16 34 MONTROSE 1.04

32 RENWICK 1.90 214 NORTHWEST STATION 1.04 56 AIRLINE 2.13 58 HAMMERLY 1.03

33 POST OAK 2.53 216 WEST LITTLE YORK - PINEMONT 0.81 23 CROSSTIMBERS 2.08 236 MAXEY ROAD - SAN JACINTO/BAYTOWN 1.03

34 MONTROSE 1.04 217 CYPRESS 0.90 1 HOSPITAL 2.07 244 MONROE 1.00

36 KEMPWOOD 1.66 219 NORTHWEST FREEWAY 0.53 14 HIRAM CLARKE 2.02 221 KINGSLAND 1.00

36 LAWNDALE 1.65 221 KINGSLAND 1.00 19 WILCREST 2.00 261 WEST LOOP 0.98

37 EL SOL 0.93 222 GRAND PARKWAY 0.88 5 SOUTHMORE 2.00 274 WESTCHASE - GESSNER 0.97

38 MANCHESTER DOCKS 0.56 228 ADDICKS 1.07 40 TELEPHONE 2.00 37 EL SOL 0.93

40 PECORE 1.70 229 KATY FREEWAY 0.77 11 ALMEDA 1.93 3 LANGLEY 0.90

40 TELEPHONE 2.00 236 MAXEY ROAD - SAN JACINTO/BAYTOWN 1.03 27 INNER LOOP 1.92 283 KUYKENDAHL/GREENWAY 0.90

42 HOLMAN 2.33 244 MONROE 1.00 53 BRIAR FOREST 1.91 217 CYPRESS 0.90

44 ACRES HOMES 1.36 246 BAY AREA 1.22 32 RENWICK 1.90 170 MISSOURI CITY / TMC 0.89

45 TIDWELL 2.30 247 FUQUA 1.43 11 NANCE 1.89 222 GRAND PARKWAY 0.88

46 GESSNER 3.55 249 GULF FREEWAY 0.70 18 KIRBY 1.87 59 ALDINE MAIL 0.88

47 HILLCROFT 2.42 255 KINGWOOD 0.76 80 DOWLING 1.84 30 CLINTON 0.85

48 NAVIGATION 0.82 256 EASTEX 1.25 26 OUTER LOOP 1.77 262 WESTWOOD 0.83

49 CHIMNEY ROCK 1.31 257 TOWNSEN 1.17 9 GULFTON 1.77 48 NAVIGATION 0.82

50 HARRISBURG 2.24 259 EASTEX FREEWAY 0.48 40 PECORE 1.70 216 WEST LITTLE YORK - PINEMONT 0.81

50 HEIGHTS 1.57 261 WEST LOOP 0.98 85 ANTOINE 1.67 292 WEST BELLFORT-WESTWOOD/TMC 0.78

52 HIRSCH 1.34 262 WESTWOOD 0.83 88 HOBBY AIRPORT 1.66 229 KATY FREEWAY 0.77

52 SCOTT 3.82 265 WEST BELLFORT 1.32 20 LONG POINT 1.66 255 KINGWOOD 0.76

53 BRIAR FOREST 1.91 269 SOUTHWEST FREEWAY 0.53 36 KEMPWOOD 1.66 75 ELDRIDGE 0.73

56 AIRLINE 2.13 274 WESTCHASE - GESSNER 0.97 36 LAWNDALE 1.65 209 NORTH FREEWAY 0.72

58 HAMMERLY 1.03 283 KUYKENDAHL/GREENWAY 0.90 79 WEST LITTLE YORK 1.63 249 GULF FREEWAY 0.70

59 ALDINE MAIL 0.88 285 KINGSLAND-UPTOWN (New) 0.39 50 HEIGHTS 1.57 70 MEMORIAL 0.63

60 SOUTH MacGREGOR 1.55 292 WEST BELLFORT-WESTWOOD/TMC 0.78 426 TMC SWIFTLINE 1.57 38 MANCHESTER DOCKS 0.56

64 LINCOLN CITY 0.48 297 SOUTH POINT-MONROE/TMC 1.06 83 LEE ROAD 1.56 219 NORTHWEST FREEWAY 0.53

65 BISSONNET 2.80 298 KINGSLAND-ADDICKS-NWTC/TMC 1.09 60 SOUTH MacGREGOR 1.55 269 SOUTHWEST FREEWAY 0.53

66 YALE 1.22 348 FOOD BANK SHUTTLE (New) 0.47 102 BUSH I.A.H 1.49 259 EASTEX FREEWAY 0.48

67 DAIRY ASHFORD 2.17 402 BELLAIRE QUICKLINE 1.44 78 IRVINGTON 1.48 64 LINCOLN CITY 0.48

68 BRAYS BAYOU 2.25 412 GREENLINK CIRCULATOR 4.57 137 NORTHSHORE 1.47 348 FOOD BANK SHUTTLE (New) 0.47

70 MEMORIAL 0.63 426 TMC SWIFTLINE 1.57 402 BELLAIRE QUICKLINE 1.44 285 KINGSLAND-UPTOWN (New) 0.39

72 WESTVIEW 1.37 132 HARWIN 1.43

BOARDINGS PER REVENUE MILE - Year-To-Date

SORTED BY ROUTE NUMBER SORTED BY INDICATOR - HIGHEST TO LOWEST

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BOARDINGS PER REVENUE MILE - Year-To-Date - TOP TEN AND BOTTOM TEN

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Bdgs/Rev Mile Average

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DECEMBER 2013

(FY2014) - Saturday Indicators - Year-To-Date

Boardings Boardings Boardings Boardings

ROUTE Per Revenue ROUTE Per Revenue ROUTE Per Revenue ROUTE Per Revenue

Hour Hour Hour Hour

1 HOSPITAL 21.09 45 TIDWELL 37.05 46 GESSNER 43.73 10 WILLOWBEND 20.20

2 BELLAIRE 29.49 46 GESSNER 43.73 82 WESTHEIMER-WEST OAKS 38.01 83 LEE ROAD 20.16

3 LANGLEY 13.84 47 HILLCROFT 15.84 33 POST OAK 37.33 6 JENSEN 19.76

3 WEST GRAY 26.90 48 NAVIGATION 10.17 45 TIDWELL 37.05 19 WILCREST 19.61

4 BEECHNUT 32.55 49 CHIMNEY ROCK 12.67 52 SCOTT 36.27 87 SUNNYSIDE / TMC 19.53

5 KASHMERE 13.79 50 HARRISBURG 25.39 4 BEECHNUT 32.55 5 SOUTHMORE 18.54

5 SOUTHMORE 18.54 50 HEIGHTS 24.78 56 AIRLINE 31.15 79 WEST LITTLE YORK 18.34

6 JENSEN 19.76 52 HIRSCH 14.84 163 FONDREN 30.63 11 ALMEDA 18.05

6 TANGLEWOOD 10.08 52 SCOTT 36.27 102 BUSH I.A.H 29.52 132 HARWIN 17.51

8 SOUTH MAIN 27.02 53 BRIAR FOREST 22.13 2 BELLAIRE 29.49 98 BRIARGATE 16.88

9 NORTH MAIN 12.14 56 AIRLINE 31.15 73 BELLFORT 29.37 72 WESTVIEW 16.54

9 GULFTON 13.68 58 HAMMERLY 8.63 65 BISSONNET 28.53 36 KEMPWOOD 16.38

10 WILLOWBEND 20.20 60 SOUTH MacGREGOR 14.76 86 FM 1960 27.68 88 HOBBY AIRPORT 16.35

11 ALMEDA 18.05 65 BISSONNET 28.53 14 HIRAM CLARKE 27.40 32 RENWICK 16.07

11 NANCE 13.55 66 YALE 13.60 30 CULLEN 27.14 47 HILLCROFT 15.84

14 HIRAM CLARKE 27.40 68 BRAYS BAYOU 21.96 81 WESTHEIMER-SHARPSTOWN 27.13 52 HIRSCH 14.84

15 FULTON 20.98 72 WESTVIEW 16.54 8 SOUTH MAIN 27.02 60 SOUTH MacGREGOR 14.76

18 KIRBY 11.44 73 BELLFORT 29.37 3 WEST GRAY 26.90 77 LIBERTY 14.54

19 WILCREST 19.61 77 LIBERTY 14.54 25 RICHMOND 26.86 131 MEMORIAL 14.06

20 CANAL 21.95 77 MLK 20.86 40 TELEPHONE 26.69 80 DOWLING 13.93

20 LONG POINT 21.76 78 IRVINGTON 9.75 44 ACRES HOMES 26.21 3 LANGLEY 13.84

23 CROSSTIMBERS 26.00 79 WEST LITTLE YORK 18.34 85 ANTOINE 26.02 5 KASHMERE 13.79

24 NORTHLINE 22.53 80 DOWLING 13.93 23 CROSSTIMBERS 26.00 9 GULFTON 13.68

25 RICHMOND 26.86 80 LYONS 23.38 50 HARRISBURG 25.39 66 YALE 13.60

26 OUTER LOOP 20.75 81 WESTHEIMER-SHARPSTOWN 27.13 50 HEIGHTS 24.78 11 NANCE 13.55

27 INNER LOOP 21.37 82 WESTHEIMER-WEST OAKS 38.01 36 LAWNDALE 24.21 29 TSU/UH HIRSCH 13.49

29 TSU/UH HIRSCH 13.49 83 LEE ROAD 20.16 137 NORTHSHORE 23.98 49 CHIMNEY ROCK 12.67

30 CLINTON 8.87 85 ANTOINE 26.02 80 LYONS 23.38 40 PECORE 12.50

30 CULLEN 27.14 86 FM 1960 27.68 24 NORTHLINE 22.53 42 HOLMAN 12.15

32 RENWICK 16.07 87 SUNNYSIDE / TMC 19.53 53 BRIAR FOREST 22.13 9 NORTH MAIN 12.14

33 POST OAK 37.33 88 HOBBY AIRPORT 16.35 68 BRAYS BAYOU 21.96 18 KIRBY 11.44

36 KEMPWOOD 16.38 98 BRIARGATE 16.88 20 CANAL 21.95 48 NAVIGATION 10.17

36 LAWNDALE 24.21 102 BUSH I.A.H 29.52 20 LONG POINT 21.76 6 TANGLEWOOD 10.08

37 EL SOL 8.19 131 MEMORIAL 14.06 27 INNER LOOP 21.37 78 IRVINGTON 9.75

40 PECORE 12.50 132 HARWIN 17.51 1 HOSPITAL 21.09 30 CLINTON 8.87

40 TELEPHONE 26.69 137 NORTHSHORE 23.98 15 FULTON 20.98 58 HAMMERLY 8.63

42 HOLMAN 12.15 163 FONDREN 30.63 77 MLK 20.86 37 EL SOL 8.19

44 ACRES HOMES 26.21 26 OUTER LOOP 20.75

BOARDINGS PER REVENUE HOUR - Year-To-Date

SORTED BY ROUTE NUMBER SORTED BY INDICATOR - HIGHEST TO LOWEST

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BOARDINGS PER REVENUE HOUR - Year-To-Date - TOP TEN AND BOTTOM TEN

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Bdgs/Rev Hr Average

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DECEMBER 2013

(FY2014) - Saturday Indicators - Year-To-Date

Boardings Boardings Boardings Boardings

ROUTE Per Revenue ROUTE Per Revenue ROUTE Per Revenue ROUTE Per Revenue

Mile Mile Mile Mile

1 HOSPITAL 1.52 45 TIDWELL 2.29 46 GESSNER 3.41 6 JENSEN 1.38

2 BELLAIRE 2.49 46 GESSNER 3.41 82 WESTHEIMER-WEST OAKS 3.31 47 HILLCROFT 1.33

3 LANGLEY 0.94 47 HILLCROFT 1.33 52 SCOTT 3.14 102 BUSH I.A.H 1.31

3 WEST GRAY 2.41 48 NAVIGATION 0.71 33 POST OAK 2.88 11 NANCE 1.29

4 BEECHNUT 2.29 49 CHIMNEY ROCK 0.92 81 WESTHEIMER-SHARPSTOWN 2.64 80 DOWLING 1.25

5 KASHMERE 0.94 50 HARRISBURG 1.76 2 BELLAIRE 2.49 79 WEST LITTLE YORK 1.25

5 SOUTHMORE 1.39 50 HEIGHTS 1.79 3 WEST GRAY 2.41 19 WILCREST 1.25

6 JENSEN 1.38 52 HIRSCH 1.00 163 FONDREN 2.38 32 RENWICK 1.25

6 TANGLEWOOD 0.70 52 SCOTT 3.14 4 BEECHNUT 2.29 137 NORTHSHORE 1.24

8 SOUTH MAIN 2.01 53 BRIAR FOREST 1.58 45 TIDWELL 2.29 72 WESTVIEW 1.23

9 NORTH MAIN 0.89 56 AIRLINE 2.14 24 NORTHLINE 2.22 60 SOUTH MacGREGOR 1.22

9 GULFTON 1.03 58 HAMMERLY 0.63 25 RICHMOND 2.22 42 HOLMAN 1.19

10 WILLOWBEND 1.51 60 SOUTH MacGREGOR 1.22 73 BELLFORT 2.19 20 LONG POINT 1.18

11 ALMEDA 1.11 65 BISSONNET 2.16 40 TELEPHONE 2.17 36 KEMPWOOD 1.15

11 NANCE 1.29 66 YALE 1.11 65 BISSONNET 2.16 83 LEE ROAD 1.11

14 HIRAM CLARKE 1.89 68 BRAYS BAYOU 1.63 56 AIRLINE 2.14 66 YALE 1.11

15 FULTON 2.05 72 WESTVIEW 1.23 15 FULTON 2.05 11 ALMEDA 1.11

18 KIRBY 0.82 73 BELLFORT 2.19 8 SOUTH MAIN 2.01 88 HOBBY AIRPORT 1.04

19 WILCREST 1.25 77 LIBERTY 0.89 14 HIRAM CLARKE 1.89 9 GULFTON 1.03

20 CANAL 1.70 77 MLK 1.67 23 CROSSTIMBERS 1.82 98 BRIARGATE 1.02

20 LONG POINT 1.18 78 IRVINGTON 0.78 80 LYONS 1.80 29 TSU/UH HIRSCH 1.01

23 CROSSTIMBERS 1.82 79 WEST LITTLE YORK 1.25 50 HEIGHTS 1.79 52 HIRSCH 1.00

24 NORTHLINE 2.22 80 DOWLING 1.25 86 FM 1960 1.77 3 LANGLEY 0.94

25 RICHMOND 2.22 80 LYONS 1.80 50 HARRISBURG 1.76 5 KASHMERE 0.94

26 OUTER LOOP 1.50 81 WESTHEIMER-SHARPSTOWN 2.64 30 CULLEN 1.74 40 PECORE 0.93

27 INNER LOOP 1.56 82 WESTHEIMER-WEST OAKS 3.31 85 ANTOINE 1.70 49 CHIMNEY ROCK 0.92

29 TSU/UH HIRSCH 1.01 83 LEE ROAD 1.11 20 CANAL 1.70 132 HARWIN 0.91

30 CLINTON 0.63 85 ANTOINE 1.70 77 MLK 1.67 77 LIBERTY 0.89

30 CULLEN 1.74 86 FM 1960 1.77 68 BRAYS BAYOU 1.63 9 NORTH MAIN 0.89

32 RENWICK 1.25 87 SUNNYSIDE / TMC 1.44 53 BRIAR FOREST 1.58 18 KIRBY 0.82

33 POST OAK 2.88 88 HOBBY AIRPORT 1.04 27 INNER LOOP 1.56 78 IRVINGTON 0.78

36 KEMPWOOD 1.15 98 BRIARGATE 1.02 36 LAWNDALE 1.55 48 NAVIGATION 0.71

36 LAWNDALE 1.55 102 BUSH I.A.H 1.31 1 HOSPITAL 1.52 6 TANGLEWOOD 0.70

37 EL SOL 0.70 131 MEMORIAL 0.66 10 WILLOWBEND 1.51 37 EL SOL 0.70

40 PECORE 0.93 132 HARWIN 0.91 26 OUTER LOOP 1.50 131 MEMORIAL 0.66

40 TELEPHONE 2.17 137 NORTHSHORE 1.24 87 SUNNYSIDE / TMC 1.44 58 HAMMERLY 0.63

42 HOLMAN 1.19 163 FONDREN 2.38 44 ACRES HOMES 1.41 30 CLINTON 0.63

44 ACRES HOMES 1.41 5 SOUTHMORE 1.39

BOARDINGS PER REVENUE MILE - Year-To-Date

SORTED BY ROUTE NUMBER SORTED BY INDICATOR - HIGHEST TO LOWEST

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BOARDINGS PER REVENUE MILE - Year-To-Date - TOP TEN AND BOTTOM TEN

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Bdgs/Rev Mile Average

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Boardings Boardings Boardings Boardings

ROUTE Per Revenue ROUTE Per Revenue ROUTE Per Revenue ROUTE Per Revenue

Hour Hour Hour Hour

1 HOSPITAL 17.43 45 TIDWELL 25.91 46 GESSNER 46.00 1 HOSPITAL 17.43

2 BELLAIRE 33.33 46 GESSNER 46.00 52 SCOTT 36.70 137 NORTHSHORE 17.29

3 LANGLEY 13.01 47 HILLCROFT 16.83 82 WESTHEIMER-WEST OAKS 35.04 47 HILLCROFT 16.83

3 WEST GRAY 15.92 48 NAVIGATION 8.11 73 BELLFORT 34.71 83 LEE ROAD 16.58

4 BEECHNUT 29.06 50 HARRISBURG 31.66 2 BELLAIRE 33.33 77 MLK 16.50

5 KASHMERE 12.40 50 HEIGHTS 18.58 50 HARRISBURG 31.66 26 OUTER LOOP 16.46

5 SOUTHMORE 15.08 52 HIRSCH 14.70 33 POST OAK 29.08 11 ALMEDA 16.28

6 JENSEN 14.54 52 SCOTT 36.70 4 BEECHNUT 29.06 68 BRAYS BAYOU 16.17

8 SOUTH MAIN 25.03 53 BRIAR FOREST 19.40 56 AIRLINE 28.09 87 SUNNYSIDE / TMC 16.11

9 NORTH MAIN 9.20 56 AIRLINE 28.09 20 CANAL 27.61 27 INNER LOOP 16.10

10 WILLOWBEND 20.29 60 SOUTH MacGREGOR 13.80 163 FONDREN 26.98 3 WEST GRAY 15.92

11 ALMEDA 16.28 65 BISSONNET 26.43 65 BISSONNET 26.43 5 SOUTHMORE 15.08

11 NANCE 14.87 66 YALE 15.06 25 RICHMOND 26.09 66 YALE 15.06

14 HIRAM CLARKE 20.86 68 BRAYS BAYOU 16.17 81 WESTHEIMER-SHARPSTOWN 26.02 11 NANCE 14.87

15 FULTON 18.13 72 WESTVIEW 13.49 45 TIDWELL 25.91 52 HIRSCH 14.70

20 CANAL 27.61 73 BELLFORT 34.71 86 FM 1960 25.49 36 KEMPWOOD 14.60

20 LONG POINT 21.80 77 LIBERTY 13.36 102 BUSH I.A.H 25.06 6 JENSEN 14.54

23 CROSSTIMBERS 18.34 77 MLK 16.50 8 SOUTH MAIN 25.03 60 SOUTH MacGREGOR 13.80

24 NORTHLINE 21.78 78 IRVINGTON 10.26 20 LONG POINT 21.80 72 WESTVIEW 13.49

25 RICHMOND 26.09 80 DOWLING 12.95 24 NORTHLINE 21.78 77 LIBERTY 13.36

26 OUTER LOOP 16.46 80 LYONS 21.78 80 LYONS 21.78 3 LANGLEY 13.01

27 INNER LOOP 16.10 81 WESTHEIMER-SHARPSTOWN 26.02 85 ANTOINE 21.74 42 HOLMAN 12.98

30 CLINTON 8.25 82 WESTHEIMER-WEST OAKS 35.04 44 ACRES HOMES 21.52 80 DOWLING 12.95

30 CULLEN 20.30 83 LEE ROAD 16.58 14 HIRAM CLARKE 20.86 5 KASHMERE 12.40

33 POST OAK 29.08 85 ANTOINE 21.74 40 TELEPHONE 20.63 40 PECORE 10.52

36 KEMPWOOD 14.60 86 FM 1960 25.49 30 CULLEN 20.30 78 IRVINGTON 10.26

37 EL SOL 7.00 87 SUNNYSIDE / TMC 16.11 10 WILLOWBEND 20.29 9 NORTH MAIN 9.20

40 PECORE 10.52 102 BUSH I.A.H 25.06 53 BRIAR FOREST 19.40 30 CLINTON 8.25

40 TELEPHONE 20.63 137 NORTHSHORE 17.29 50 HEIGHTS 18.58 48 NAVIGATION 8.11

42 HOLMAN 12.98 163 FONDREN 26.98 23 CROSSTIMBERS 18.34 37 EL SOL 7.00

44 ACRES HOMES 21.52 15 FULTON 18.13

SORTED BY ROUTE NUMBER

BOARDINGS PER REVENUE HOUR - Year-To-Date

SORTED BY INDICATOR - HIGHEST TO LOWEST

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 33

DECEMBER 2013 (FY2014) - Sunday Indicators - Year-To-Date

BOARDINGS PER REVENUE HOUR - Year-To-Date - TOP TEN AND BOTTOM TEN

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10

20

30

40

50

60

Bdgs/Rev Hr Average

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 34

DECEMBER 2013 (FY2014) - Sunday Indicators - Year-To-Date

Boardings Boardings Boardings Boardings

ROUTE Per Revenue ROUTE Per Revenue ROUTE Per Revenue ROUTE Per Revenue

Mile Mile Mile Mile

1 HOSPITAL 1.39 45 TIDWELL 1.60 46 GESSNER 3.25 11 NANCE 1.27

2 BELLAIRE 2.50 46 GESSNER 3.25 52 SCOTT 2.88 77 MLK 1.26

3 LANGLEY 0.81 47 HILLCROFT 1.35 82 WESTHEIMER-WEST OAKS 2.67 80 DOWLING 1.23

3 WEST GRAY 1.74 48 NAVIGATION 0.57 2 BELLAIRE 2.50 68 BRAYS BAYOU 1.22

4 BEECHNUT 1.93 50 HARRISBURG 2.15 73 BELLFORT 2.36 20 LONG POINT 1.20

5 KASHMERE 0.88 50 HEIGHTS 1.29 33 POST OAK 2.23 26 OUTER LOOP 1.19

5 SOUTHMORE 1.07 52 HIRSCH 0.96 50 HARRISBURG 2.15 27 INNER LOOP 1.18

6 JENSEN 1.13 52 SCOTT 2.88 20 CANAL 2.13 87 SUNNYSIDE / TMC 1.16

8 SOUTH MAIN 1.53 53 BRIAR FOREST 1.39 81 WESTHEIMER-SHARPSTOWN 2.11 60 SOUTH MacGREGOR 1.15

9 NORTH MAIN 0.85 56 AIRLINE 1.95 25 RICHMOND 2.08 10 WILLOWBEND 1.14

10 WILLOWBEND 1.14 60 SOUTH MacGREGOR 1.15 163 FONDREN EXPRESS 2.03 66 YALE 1.14

11 ALMEDA 0.95 65 BISSONNET 1.89 56 AIRLINE 1.95 6 JENSEN 1.13

11 NANCE 1.27 66 YALE 1.14 4 BEECHNUT 1.93 44 ACRES HOMES 1.11

14 HIRAM CLARKE 1.64 68 BRAYS BAYOU 1.22 24 NORTHLINE 1.91 102 BUSH I.A.H EXPRESS 1.11

15 FULTON 1.62 72 WESTVIEW 1.00 65 BISSONNET 1.89 36 KEMPWOOD 1.08

20 CANAL 2.13 73 BELLFORT 2.36 3 WEST GRAY 1.74 5 SOUTHMORE 1.07

20 LONG POINT 1.20 77 LIBERTY 0.80 80 LYONS 1.69 72 WESTVIEW 1.00

23 CROSSTIMBERS 1.28 77 MLK 1.26 14 HIRAM CLARKE 1.64 52 HIRSCH 0.96

24 NORTHLINE 1.91 78 IRVINGTON 0.71 15 FULTON 1.62 11 ALMEDA 0.95

25 RICHMOND 2.08 80 DOWLING 1.23 45 TIDWELL 1.60 83 LEE ROAD 0.91

26 OUTER LOOP 1.19 80 LYONS 1.69 86 FM 1960 1.56 137 NORTHSHORE EXPRESS 0.89

27 INNER LOOP 1.18 81 WESTHEIMER-SHARPSTOWN 2.11 8 SOUTH MAIN 1.53 5 KASHMERE 0.88

30 CLINTON 0.58 82 WESTHEIMER-WEST OAKS 2.67 40 TELEPHONE 1.46 9 NORTH MAIN 0.85

30 CULLEN 1.30 83 LEE ROAD 0.91 85 ANTOINE 1.44 40 PECORE 0.85

33 POST OAK 2.23 85 ANTOINE 1.44 42 HOLMAN 1.40 3 LANGLEY 0.81

36 KEMPWOOD 1.08 86 FM 1960 1.56 53 BRIAR FOREST 1.39 77 LIBERTY 0.80

37 EL SOL 0.60 87 SUNNYSIDE / TMC 1.16 1 HOSPITAL 1.39 78 IRVINGTON 0.71

40 PECORE 0.85 102 BUSH I.A.H EXPRESS 1.11 47 HILLCROFT 1.35 37 EL SOL 0.60

40 TELEPHONE 1.46 137 NORTHSHORE EXPRESS 0.89 30 CULLEN 1.30 30 CLINTON 0.58

42 HOLMAN 1.40 163 FONDREN EXPRESS 2.03 50 HEIGHTS 1.29 48 NAVIGATION 0.57

44 ACRES HOMES 1.11 23 CROSSTIMBERS 1.28

BOARDINGS PER REVENUE MILE - Year-To-Date

SORTED BY ROUTE NUMBER SORTED BY INDICATOR - HIGHEST TO LOWEST

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 35

DECEMBER 2013 (FY2014) - Sunday Indicators - Year-To-Date

BOARDINGS PER REVENUE MILE - Year-To-Date - TOP TEN AND BOTTOM TEN

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1

2

3

4

5

6

Bdgs/Rev Mile Average

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 36

DECEMBER 2013 (FY2013)Composite of Boardings and Indicators by Route - Explanation of Information

How can I compare the weekday, Saturday, and Sunday services on a particular route?

The following section of the report presents the average daily boardings, boardings per revenue hour, and boardings per revenue mile

for each route. Some routes operate only on weekdays, while other routes operate only on weekdays and Saturdays. Cells that

would show data for Saturdays and Sundays where service is not operated are shaded for ease of viewing.

How can I compare the performance of a particular route within a given category?

METRO's Service Planning section has categorized each route into one of the following service categories:

Local - Radial

Local - Crosstown

Local - Circulator

Local - Limited

Park & Ride - CBD Peak Period

Park & Ride - CBD Off-Peak Period

Park & Ride - Secondary Activity Centers

A consolidated summary of average daily boardings, boardings per revenue hour, and boardings per revenue mile are provided.

Additionally, charts show a relative comparision of the performance of each of these service category groups in these two

effectiveness indicators for weekday, Saturday, and Sunday.

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 37

Composite - DECEMBER 2013 ONLY

Weekday Saturday Sunday Weekday Saturday Sunday Weekday Saturday Sunday

Average Average Average Boardings/ Boardings/ Boardings/ Boardings/ Boardings/ Boardings/

Boardings Boardings Boardings Revenue Hour Revenue Hour Revenue Hour Revenue Mile Revenue Mile Revenue Mile

FIXED ROUTE BUS ROUTES

1 HOSPITAL 4,614 1,707 1,208 23.65 19.36 17.25 1.98 1.39 1.37

2 BELLAIRE 7,147 4,549 3,087 31.49 25.74 28.62 2.83 2.17 2.15

3 LANGLEY 986 521 453 12.89 13.19 13.85 0.88 0.90 0.86

3 WEST GRAY 840 409 302 23.59 25.64 16.96 2.48 2.30 1.85

4 BEECHNUT 5,153 2,777 2,524 33.83 30.00 32.44 2.46 2.11 2.16

5 KASHMERE 1,777 864 740 17.55 12.77 12.21 1.30 0.87 0.87

5 SOUTHMORE 2,261 1,145 802 22.40 17.17 14.85 1.89 1.28 1.05

6 JENSEN 1,474 1,048 929 17.69 18.28 13.23 1.20 1.28 1.03

6 TANGLEWOOD 866 331 16.69 9.33 1.25 0.65

8 SOUTH MAIN 2,950 1,452 850 27.10 25.50 24.72 2.04 1.90 1.51

9 NORTH MAIN 880 374 412 14.34 11.33 9.07 1.08 0.83 0.84

9 GULFTON 1,376 695 20.28 12.77 1.60 0.96

10 WILLOWBEND 1,361 651 355 25.96 18.04 18.86 2.07 1.35 1.06

11 ALMEDA 1,472 817 472 27.69 16.80 17.53 1.77 1.03 1.02

11 NANCE 828 545 277 17.57 12.61 16.01 1.73 1.20 1.37

14 HIRAM CLARKE 2,418 1,533 1,137 23.42 26.60 20.55 1.86 1.83 1.61

15 FULTON 2,275 1,423 963 25.36 19.67 17.96 2.50 1.92 1.61

18 KIRBY 1,141 303 17.81 10.72 1.71 0.77

19 WILCREST 1,285 537 24.49 18.49 1.83 1.18

20 CANAL 1,659 1,008 1,084 23.13 20.70 28.35 2.25 1.60 2.18

20 LONG POINT 2,387 1,336 1,222 25.56 20.52 22.38 1.56 1.11 1.23

23 CROSSTIMBERS 1,834 760 507 26.43 25.89 18.88 1.92 1.81 1.32

24 NORTHLINE 1,827 1,333 1,088 22.10 19.46 20.33 2.25 1.92 1.78

25 RICHMOND 5,704 3,146 1,843 28.69 27.31 26.34 2.55 2.26 2.10

26 OUTER LOOP 1,858 781 548 19.39 18.76 16.75 1.67 1.36 1.21

27 INNER LOOP 2,099 838 554 21.39 19.08 15.75 1.85 1.39 1.15

29 TSU/UH HIRSCH 1,206 603 15.53 12.81 1.30 0.96

30 CLINTON 540 291 293 10.31 8.16 8.22 0.79 0.58 0.58

30 CULLEN 2,832 1,648 1,334 29.92 24.99 20.22 2.24 1.60 1.30

32 RENWICK 1,078 726 22.20 14.82 1.79 1.15

33 POST OAK 4,803 2,120 1,925 27.46 32.76 29.82 2.41 2.52 2.29

34 MONTROSE 439 11.54 0.93

36 KEMPWOOD 1,550 557 21.46 14.78 1.53 1.03

36 LAWNDALE 1,550 801 614 20.19 21.84 14.29 1.53 1.40 1.05

37 EL SOL 446 333 291 9.77 7.65 6.69 0.83 0.65 0.57

38 MANCHESTER DOCKS 81 6.99 0.56

40 PECORE 1,988 913 649 19.73 11.76 10.78 1.56 0.87 0.87

40 TELEPHONE 2,983 1,622 1,445 24.35 25.11 21.14 1.84 2.04 1.49

42 HOLMAN 1,384 618 249 16.46 11.61 12.73 1.99 1.14 1.38

44 ACRES HOMES 2,689 2,137 1,605 20.72 24.77 22.13 1.28 1.34 1.14

45 TIDWELL 3,311 1,816 1,353 33.19 35.64 26.55 2.20 2.20 1.64

46 GESSNER 5,382 3,173 1,858 41.65 42.48 45.22 3.46 3.31 3.20

47 HILLCROFT 907 632 442 23.25 14.15 17.47 2.24 1.19 1.40

48 NAVIGATION 493 154 130 10.37 9.42 8.36 0.77 0.66 0.58

49 CHIMNEY ROCK 507 346 13.49 13.40 1.24 0.98

50 HARRISBURG 3,714 2,347 1,744 25.14 23.87 31.91 2.11 1.65 2.17

50 HEIGHTS 2,689 1,500 1,024 18.85 23.30 18.73 1.48 1.68 1.30

52 HIRSCH 2,999 1,621 1,376 17.37 13.41 14.69 1.27 0.91 0.96

52 SCOTT 5,569 2,881 2,343 40.20 32.77 36.67 3.63 2.84 2.87

53 BRIAR FOREST 4,004 1,633 1,329 22.43 21.34 18.95 1.75 1.53 1.36

56 AIRLINE 4,693 3,388 3,520 28.43 27.30 29.10 2.00 1.87 2.02

58 HAMMERLY 757 359 12.40 7.96 0.98 0.58

59 ALDINE MAIL 266 13.51 0.81

60 SOUTH MacGREGOR 855 523 349 15.59 14.60 13.41 1.44 1.21 1.11

64 LINCOLN CITY 169 5.61 0.43

65 BISSONNET 6,034 3,210 2,933 31.33 26.30 29.72 2.65 2.00 2.12

66 YALE 1,513 1,291 938 14.19 12.70 16.02 1.15 1.04 1.21

67 DAIRY ASHFORD 686 21.18 1.92

68 BRAYS BAYOU 4,063 1,539 1,016 23.82 19.16 15.67 1.91 1.42 1.18

70 MEMORIAL 409 9.85 0.60

72 WESTVIEW 805 510 413 18.76 15.64 14.49 1.31 1.17 1.08

73 BELLFORT 5,304 2,924 1,614 27.69 28.58 35.10 2.30 2.14 2.39

75 ELDRIDGE 379 9.43 0.71

77 LIBERTY 1,705 944 722 15.28 13.82 12.97 1.11 0.84 0.78

77 MLK 3,624 1,832 1,178 25.30 19.82 16.02 2.01 1.59 1.22

Shading indicates that the route does not operate service on that day. Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 38

Composite - DECEMBER 2013 ONLY

Weekday Saturday Sunday Weekday Saturday Sunday Weekday Saturday Sunday

Average Average Average Boardings/ Boardings/ Boardings/ Boardings/ Boardings/ Boardings/

Boardings Boardings Boardings Revenue Hour Revenue Hour Revenue Hour Revenue Mile Revenue Mile Revenue Mile

FIXED ROUTE BUS ROUTES

78 ALABAMA 336 12.05 1.25

78 IRVINGTON 864 418 270 17.44 9.23 9.63 1.37 0.74 0.66

79 WEST LITTLE YORK 1,237 776 22.31 17.44 1.53 1.19

80 DOWLING 730 443 373 17.73 12.45 13.00 1.75 1.12 1.24

80 LYONS 1,191 823 663 24.61 20.90 21.87 2.20 1.61 1.70

81 WESTHEIMER-SHARPSTOWN 4,790 2,955 2,269 27.17 25.36 25.96 2.76 2.46 2.11

82 WESTHEIMER-WEST OAKS 6,466 4,542 3,599 33.71 33.98 36.36 3.16 2.96 2.77

83 LEE ROAD 1,062 581 471 25.51 18.84 16.58 1.48 1.04 0.91

85 ANTOINE 4,078 2,243 1,809 24.49 23.97 21.78 1.59 1.57 1.44

86 FM1960 3,603 2,075 1,691 30.62 26.22 26.65 2.14 1.68 1.63

87 SUNNYSIDE / TMC 2,705 1,239 880 24.14 17.57 15.83 1.97 1.30 1.14

88 HOBBY AIRPORT 2,305 1,428 22.01 15.62 1.53 0.99

97 SETTEGAST 342 20.90 1.08

98 BRIARGATE 714 232 14.94 16.61 1.11 1.00

102 BUSH I.A.H 3,221 2,097 1,794 27.72 28.52 24.48 1.42 1.27 1.09

108 VETERANS MEMORIAL 2,503 25.07 1.29

131 MEMORIAL 1,773 587 19.26 13.52 1.02 0.63

132 HARWIN 2,263 605 21.62 16.19 1.31 0.84

137 NORTHSHORE 2,095 1,160 739 23.42 23.14 17.46 1.38 1.20 0.90

163 FONDREN 8,742 4,714 3,643 39.80 30.87 27.72 2.98 2.40 2.09

Shading indicates that the route does not operate service on that day. Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 39

Composite - DECEMBER 2013 ONLY

Weekday Saturday Sunday Weekday Saturday Sunday Weekday Saturday Sunday

Average Average Average Boardings/ Boardings/ Boardings/ Boardings/ Boardings/ Boardings/

Boardings Boardings Boardings Revenue Hour Revenue Hour Revenue Hour Revenue Mile Revenue Mile Revenue Mile

FIXED ROUTE BUS ROUTES

170 MISSOURI CITY / TMC 701 20.98 0.79

202 KUYKENDAHL 1,704 26.98 1.04

204 SPRING 1,261 29.75 1.01

209 NORTH FREEWAY 494 16.79 0.65

212 SETON LAKE 615 21.57 0.99

214 NORTHWEST STATION 1,995 27.67 0.92

216 WEST LITTLE YORK - PINEMONT 571 18.04 0.71

217 CYPRESS 1,505 26.46 0.81

219 NORTHWEST FREEWAY 232 11.21 0.48

221 KINGSLAND 2,210 27.81 0.89

222 GRAND PARKWAY 840 25.41 0.80

228 ADDICKS 1,663 26.07 0.94

229 KATY FREEWAY 438 16.62 0.69

236 MAYEY ROAD - SAN JACINTO / BAYTOWN 523 21.32 0.86

244 MONROE 419 17.42 0.87

246 BAY AREA 1,681 27.10 1.06

247 FUQUA 838 28.51 1.29

249 GULF FREEWAY 381 13.94 0.63

255 KINGWOOD 882 20.53 0.67

256 EASTEX 775 30.12 1.08

257 TOWNSEN 860 28.50 1.01

259 EASTEX FREEWAY 261 12.31 0.42

261 WEST LOOP 319 15.31 0.80

262 WESTWOOD 554 17.04 0.70

265 WEST BELLFORT 2,247 29.82 1.18

269 SOUTHWEST FREEWAY 24 13.14 0.71

274 WESTCHASE/GESSNER 393 15.11 0.83

283 KUYKENDAHL/GREENWAY 380 18.35 0.74

285 KINGSLAND-UPTOWN 184 9.30 0.32

292 WEST BELLFORT-WESTWOOD/TMC 545 14.33 0.68

297 SOUTHPOINT-MONROE/TMC 879 23.71 0.93

298 KINGSLAND-ADDICKS-NWTC/TMC 1,203 23.14 0.97

348 FOOD BANK SHUTTLE 74 5.90 0.44

352 SWINGLE SHUTTLE DISCONTINUED

402 BELLAIRE QUICKLINE 601 16.91 1.28

412 GREENLINK CIRCULATOR 939 22.06 4.02

426 TMC SWIFTLINE 266 13.36 1.53

TOTAL 223,355 102,792 72,244 23.96 21.46 21.75 1.64 1.55 1.53

`

Shading indicates that the route does not operate service on that day. Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 40

Composite - DECEMBER 2013 ONLY

Weekday Saturday Sunday Weekday Saturday Sunday Weekday Saturday Sunday

Average Average Average Boardings/ Boardings/ Boardings/ Boardings/ Boardings/ Boardings/

Boardings Boardings Boardings Revenue Hour Revenue Hour Revenue Hour Revenue Mile Revenue Mile Revenue Mile

FIXED ROUTE BUS ROUTESLOCAL - RADIAL

1 HOSPITAL 4,614 1,707 1,208 23.65 19.36 17.25 1.98 1.39 1.37

3 LANGLEY 986 521 453 12.89 13.19 13.85 0.88 0.90 0.86

3 WEST GRAY 840 409 302 23.59 25.64 16.96 2.48 2.30 1.85

5 KASHMERE 1,777 864 740 17.55 12.77 12.21 1.30 0.87 0.87

5 SOUTHMORE 2,261 1,145 802 22.40 17.17 14.85 1.89 1.28 1.05

6 JENSEN 1,474 1,048 929 17.69 18.28 13.23 1.20 1.28 1.03

6 TANGLEWOOD 866 331 16.69 9.33 1.25 0.65

8 SOUTH MAIN 2,950 1,452 850 27.10 25.50 24.72 2.04 1.90 1.51

9 NORTH MAIN 880 374 412 14.34 11.33 9.07 1.08 0.83 0.84

9 GULFTON 1,376 695 20.28 12.77 1.60 0.96

10 WILLOWBEND 1,361 651 355 25.96 18.04 18.86 2.07 1.35 1.06

11 ALMEDA 1,472 817 472 27.69 16.80 17.53 1.77 1.03 1.02

11 NANCE 828 545 277 17.57 12.61 16.01 1.73 1.20 1.37

14 HIRAM CLARKE 2,418 1,533 1,137 23.42 26.60 20.55 1.86 1.83 1.61

15 FULTON 2,275 1,423 963 25.36 19.67 17.96 2.50 1.92 1.61

18 KIRBY 1,141 303 17.81 10.72 1.71 0.77

20 CANAL 1,659 1,008 1,084 23.13 20.70 28.35 2.25 1.60 2.18

20 LONG POINT 2,387 1,336 1,222 25.56 20.52 22.38 1.56 1.11 1.23

24 NORTHLINE 1,827 1,333 1,088 22.10 19.46 20.33 2.25 1.92 1.78

25 RICHMOND 5,704 3,146 1,843 28.69 27.31 26.34 2.55 2.26 2.10

30 CLINTON 540 291 293 10.31 8.16 8.22 0.79 0.58 0.58

30 CULLEN 2,832 1,648 1,334 29.92 24.99 20.22 2.24 1.60 1.30

36 KEMPWOOD 1,550 557 21.46 14.78 1.53 1.03

36 LAWNDALE 1,550 801 614 20.19 21.84 14.29 1.53 1.40 1.05

40 PECORE 1,988 913 649 19.73 11.76 10.78 1.56 0.87 0.87

40 TELEPHONE 2,983 1,622 1,445 24.35 25.11 21.14 1.84 2.04 1.49

44 ACRES HOMES 2,689 2,137 1,605 20.72 24.77 22.13 1.28 1.34 1.14

48 NAVIGATION 493 154 130 10.37 9.42 8.36 0.77 0.66 0.58

Shading indicates that the route does not operate service on that day. Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 41

Composite - DECEMBER 2013 ONLY

Weekday Saturday Sunday Weekday Saturday Sunday Weekday Saturday Sunday

Average Average Average Boardings/ Boardings/ Boardings/ Boardings/ Boardings/ Boardings/

Boardings Boardings Boardings Revenue Hour Revenue Hour Revenue Hour Revenue Mile Revenue Mile Revenue Mile

FIXED ROUTE BUS ROUTES

LOCAL - RADIAL

50 HARRISBURG 3,714 2,347 1,744 25.14 23.87 31.91 2.11 1.65 2.17

50 HEIGHTS 2,689 1,500 1,024 18.85 23.30 18.73 1.48 1.68 1.30

52 HIRSCH 2,999 1,621 1,376 17.37 13.41 14.69 1.27 0.91 0.96

52 SCOTT 5,569 2,881 2,343 40.20 32.77 36.67 3.63 2.84 2.87

53 BRIAR FOREST 4,004 1,633 1,329 22.43 21.34 18.95 1.75 1.53 1.36

56 AIRLINE 4,693 3,388 3,520 28.43 27.30 29.10 2.00 1.87 2.02

60 SOUTH MacGREGOR 855 523 349 15.59 14.60 13.41 1.44 1.21 1.11

65 BISSONNET 6,034 3,210 2,933 31.33 26.30 29.72 2.65 2.00 2.12

66 YALE 1,513 1,291 938 14.19 12.70 16.02 1.15 1.04 1.21

68 BRAYS BAYOU 4,063 1,539 1,016 23.82 19.16 15.67 1.91 1.42 1.18

77 LIBERTY 1,705 944 722 15.28 13.82 12.97 1.11 0.84 0.78

77 MLK 3,624 1,832 1,178 25.30 19.82 16.02 2.01 1.59 1.22

78 ALABAMA 336 12.05 1.25

78 IRVINGTON 864 418 270 17.44 9.23 9.63 1.37 0.74 0.66

79 WEST LITTLE YORK 1,237 776 22.31 17.44 1.53 1.19

80 DOWLING 730 443 373 17.73 12.45 13.00 1.75 1.12 1.24

80 LYONS 1,191 823 663 24.61 20.90 21.87 2.20 1.61 1.70

81 WESTHEIMER-SHARPSTOWN 4,790 2,955 2,269 27.17 25.36 25.96 2.76 2.46 2.11

82 WESTHEIMER-WEST OAKS 6,466 4,542 3,599 33.71 33.98 36.36 3.16 2.96 2.77

85 ANTOINE 4,078 2,243 1,809 24.49 23.97 21.78 1.59 1.57 1.44

LOCAL - RADIAL 114,877 63,673 47,662 23.36 20.53 20.49 1.86 1.52 1.47

Shading indicates that the route does not operate service on that day. Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 42

Composite - DECEMBER 2013 ONLY

Weekday Saturday Sunday Weekday Saturday Sunday Weekday Saturday Sunday

Average Average Average Boardings/ Boardings/ Boardings/ Boardings/ Boardings/ Boardings/

Boardings Boardings Boardings Revenue Hour Revenue Hour Revenue Hour Revenue Mile Revenue Mile Revenue Mile

FIXED ROUTE BUS ROUTES

LOCAL - CROSSTOWN

2 BELLAIRE 7,147 4,549 3,087 31.49 25.74 28.62 2.83 2.17 2.15

4 BEECHNUT 5,153 2,777 2,524 33.83 30.00 32.44 2.46 2.11 2.16

19 WILCREST 1,285 537 24.49 18.49 1.83 1.18

23 CROSSTIMBERS 1,834 760 507 26.43 25.89 18.88 1.92 1.81 1.32

26 OUTER LOOP 1,858 781 548 19.39 18.76 16.75 1.67 1.36 1.21

27 INNER LOOP 2,099 838 554 21.39 19.08 15.75 1.85 1.39 1.15

29 TSU/UH HIRSCH 1,206 603 15.53 12.81 1.30 0.96

32 RENWICK 1,078 726 22.20 14.82 1.79 1.15

33 POST OAK 4,803 2,120 1,925 27.46 32.76 29.82 2.41 2.52 2.29

34 MONTROSE 439 11.54 0.93

42 HOLMAN 1,384 618 249 16.46 11.61 12.73 1.99 1.14 1.38

45 TIDWELL 3,311 1,816 1,353 33.19 35.64 26.55 2.20 2.20 1.64

46 GESSNER 5,382 3,173 1,858 41.65 42.48 45.22 3.46 3.31 3.20

47 HILLCROFT 907 632 442 23.25 14.15 17.47 2.24 1.19 1.40

49 CHIMNEY ROCK 507 346 13.49 13.40 1.24 0.98

58 HAMMERLY 757 359 12.40 7.96 0.98 0.58

59 ALDINE MAIL 266 13.51 0.81

67 DAIRY ASHFORD 686 21.18 1.92

70 MEMORIAL 409 9.85 0.60

72 WESTVIEW 805 510 413 18.76 15.64 14.49 1.31 1.17 1.08

73 BELLFORT 5,304 2,924 1,614 27.69 28.58 35.10 2.30 2.14 2.39

75 ELDRIDGE 379 9.43 0.71

86 FM1960 3,603 2,075 1,691 30.62 26.22 26.65 2.14 1.68 1.63

87 SUNNYSIDE / TMC 2,705 1,239 880 24.14 17.57 15.83 1.97 1.30 1.14

LOCAL - CROSSTOWN 53,306 27,382 17,645 25.59 25.29 28.47 2.07 1.90 2.01

NOTE: Route 87 Sunnyside / TMC has been reassigned as a "Local - Crosstown" route. This route was formerly as a "Local - Circulator" route.

Shading indicates that the route does not operate service on that day. Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 43

Composite - DECEMBER 2013 ONLY

Weekday Saturday Sunday Weekday Saturday Sunday Weekday Saturday Sunday

Average Average Average Boardings/ Boardings/ Boardings/ Boardings/ Boardings/ Boardings/

Boardings Boardings Boardings Revenue Hour Revenue Hour Revenue Hour Revenue Mile Revenue Mile Revenue Mile

FIXED ROUTE BUS ROUTES

LOCAL - CIRCULATOR

37 EL SOL 446 333 291 9.77 7.65 6.69 0.83 0.65 0.57

38 MANCHESTER DOCKS 81 6.99 0.56

64 LINCOLN CITY 169 5.61 0.43

83 LEE ROAD 1,062 581 471 25.51 18.84 16.58 1.48 1.04 0.91

97 SETTEGAST 342 20.90 1.08

98 BRIARGATE 714 232 14.94 16.61 1.11 1.00

348 FOOD BANK SHUTTLE 74 5.90 0.44

352 SWINGLE SHUTTLE

412 GREENLINK CIRCULATOR 939 22.06 4.02

LOCAL - CIRCULATOR 3,827 1,146 762 15.42 12.97 10.60 1.22 0.88 0.74

LOCAL - LIMITED

88 HOBBY AIRPORT 2,305 1,428 22.01 15.62 1.53 0.99

102 BUSH I.A.H 3,221 2,097 1,794 27.72 28.52 24.48 1.42 1.27 1.09

108 VETERANS MEMORIAL 2,503 25.07 1.29

131 MEMORIAL 1,773 587 19.26 13.52 1.02 0.63

132 HARWIN 2,263 605 21.62 16.19 1.31 0.84

137 NORTHSHORE 2,095 1,160 739 23.42 23.14 17.46 1.38 1.20 0.90

163 FONDREN 8,742 4,714 3,643 39.80 30.87 27.72 2.98 2.40 2.09

402 BELLAIRE QUICKLINE 601 16.91 1.28

426 TMC SWIFTLINE 266 13.36 1.53

LOCAL - LIMITED 23,770 10,591 6,175 26.95 23.61 25.00 1.67 1.38 1.47

DISCONTINUED

Shading indicates that the route does not operate service on that day. Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 44

Composite - DECEMBER 2013 ONLY

Weekday Saturday Sunday Weekday Saturday Sunday Weekday Saturday Sunday

Average Average Average Boardings/ Boardings/ Boardings/ Boardings/ Boardings/ Boardings/

Boardings Boardings Boardings Revenue Hour Revenue Hour Revenue Hour Revenue Mile Revenue Mile Revenue Mile

FIXED ROUTE BUS ROUTES

PARK & RIDE - CBD PEAK PERIOD

202 KUYKENDAHL 1,704 26.98 1.04

204 SPRING 1,261 29.75 1.01

212 SETON LAKE 615 21.57 0.99

214 NORTHWEST STATION 1,995 27.67 0.92

216 WEST LITTLE YORK - PINEMONT 571 18.04 0.71

217 CYPRESS 1,505 26.46 0.81

221 KINGSLAND 2,210 27.81 0.89

222 GRAND PARKWAY 840 25.41 0.80

228 ADDICKS 1,663 26.07 0.94

236 MAYEY ROAD - SAN JACINTO / BAYTOWN 523 21.32 0.86

244 MONROE 419 17.42 0.87

246 BAY AREA 1,681 27.10 1.06

247 FUQUA 838 28.51 1.29

255 KINGWOOD 882 20.53 0.67

256 EASTEX 775 30.12 1.08

257 TOWNSEN 860 28.50 1.01

261 WEST LOOP 319 15.31 0.80

262 WESTWOOD 554 17.04 0.70

265 WEST BELLFORT 2,247 29.82 1.18

274 WESTCHASE/GESSNER 393 15.11 0.83

PARK & RIDE - CBD PEAK PERIOD 21,853 25.28 0.93

PARK & RIDE - CBD OFF-PEAK PERIOD

209 NORTH FREEWAY 494 16.79 0.65

219 NORTHWEST FREEWAY 232 11.21 0.48

229 KATY FREEWAY 438 16.62 0.69

249 GULF FREEWAY 381 13.94 0.63

259 EASTEX FREEWAY 261 12.31 0.42

269 SOUTHWEST FREEWAY 24 13.14 0.71

PARK & RIDE - CBD OFF-PEAK PERIOD 1,829 14.43 0.58

PARK & RIDE - SECONDARY CENTERS

170 MISSOURI CITY / TMC 701 20.98 0.79

283 KUYKENDAHL/GREENWAY 380 18.35 0.74

285 KINGSLAND-UPTOWN 184 9.30 0.32

292 WEST BELLFORT-WESTWOOD/TMC 545 14.33 0.68

297 SOUTHPOINT-MONROE/TMC 879 23.71 0.93

298 KINGSLAND-ADDICKS-NWTC/TMC 1,203 23.14 0.97

PARK & RIDE - SECONDARY CENTERS 3,892 19.36 0.78

Shading indicates that the route does not operate service on that day. Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 45

Composite - Charts - DECEMBER 2013 ONLY

Weekday

Bdgs/Rev Hr

LOCAL - RADIAL 23.36

LOCAL - CROSSTOWN 25.59

LOCAL - CIRCULATOR 15.42

LOCAL - LIMITED 26.95

PARK & RIDE - CBD PEAK PERIOD 25.28

PARK & RIDE - CBD OFF-PEAK PERIOD 14.43

PARK & RIDE - SECONDARY CENTERS 19.36

Weekday

Bdgs/Rev Mile

LOCAL - RADIAL 1.86

LOCAL - CROSSTOWN 2.07

LOCAL - CIRCULATOR 1.22

LOCAL - LIMITED 1.67

PARK & RIDE - CBD PEAK PERIOD 0.93

PARK & RIDE - CBD OFF-PEAK PERIOD 0.58

PARK & RIDE - SECONDARY CENTERS 0.78

INDICATORS BY SERVICE TYPE - WEEKDAY

-

10

20

30

40

50

60

LOCAL - RADIAL LOCAL - CROSSTOWN LOCAL - CIRCULATOR LOCAL - LIMITED PARK & RIDE - CBDPEAK PERIOD

PARK & RIDE - CBDOFF-PEAK PERIOD

PARK & RIDE -SECONDARY CENTERS

Boardings per Revenue Hour - Weekday

Bdgs/Rev Hr

-

1

2

3

4

5

6

LOCAL - RADIAL LOCAL - CROSSTOWN LOCAL - CIRCULATOR LOCAL - LIMITED PARK & RIDE - CBDPEAK PERIOD

PARK & RIDE - CBDOFF-PEAK PERIOD

PARK & RIDE -SECONDARY CENTERS

Boardings per Revenue Mile - Weekday

Bdgs/Rev Mile

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 46

Composite - Charts - DECEMBER 2013 ONLY

Saturday

Bdgs/Rev Hr

LOCAL - RADIAL 20.53

LOCAL - CROSSTOWN 25.29

LOCAL - CIRCULATOR 12.97

LOCAL - LIMITED 23.61

PARK & RIDE - CBD PEAK PERIOD N / A

PARK & RIDE - CBD OFF-PEAK PERIOD N / A

PARK & RIDE - SECONDARY CENTERS N / A

Saturday

Bdgs/Rev Mile

LOCAL - RADIAL 1.52

LOCAL - CROSSTOWN 1.90

LOCAL - CIRCULATOR 0.88

LOCAL - LIMITED 1.38

PARK & RIDE - CBD PEAK PERIOD N / A

PARK & RIDE - CBD OFF-PEAK PERIOD N / A

PARK & RIDE - SECONDARY CENTERS N / A

INDICATORS BY SERVICE TYPE - SATURDAY

-

10

20

30

40

50

60

LOCAL - RADIAL LOCAL - CROSSTOWN LOCAL - CIRCULATOR LOCAL - LIMITED PARK & RIDE - CBDPEAK PERIOD

PARK & RIDE - CBDOFF-PEAK PERIOD

PARK & RIDE -SECONDARY CENTERS

Boardings per Revenue Hour - Saturday

Bdgs/Rev Hr

-

1

2

3

4

5

6

LOCAL - RADIAL LOCAL - CROSSTOWN LOCAL - CIRCULATOR LOCAL - LIMITED PARK & RIDE - CBDPEAK PERIOD

PARK & RIDE - CBDOFF-PEAK PERIOD

PARK & RIDE -SECONDARY CENTERS

Boardings per Revenue Mile - Saturday

Bdgs/Rev Mile

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 47

Composite - Charts - DECEMBER 2013 ONLY

Sunday

Bdgs/Rev Hr

LOCAL - RADIAL 20.49

LOCAL - CROSSTOWN 28.47

LOCAL - CIRCULATOR 10.60

LOCAL - LIMITED 25.00

PARK & RIDE - CBD PEAK PERIOD N / A

PARK & RIDE - CBD OFF-PEAK PERIOD N / A

PARK & RIDE - SECONDARY CENTERS N / A

Sunday

Bdgs/Rev Mile

LOCAL - RADIAL 1.47

LOCAL - CROSSTOWN 2.01

LOCAL - CIRCULATOR 0.74

LOCAL - LIMITED 1.47

PARK & RIDE - CBD PEAK PERIOD N / A

PARK & RIDE - CBD OFF-PEAK PERIOD N / A

PARK & RIDE - SECONDARY CENTERS N / A

INDICATORS BY SERVICE TYPE - SUNDAY

-

10

20

30

40

50

60

LOCAL - RADIAL LOCAL - CROSSTOWN LOCAL - CIRCULATOR LOCAL - LIMITED PARK & RIDE - CBDPEAK PERIOD

PARK & RIDE - CBDOFF-PEAK PERIOD

PARK & RIDE -SECONDARY CENTERS

Boardings per Revenue Hour - Sunday

Bdgs/Rev Hr

-

1

2

3

4

5

6

LOCAL - RADIAL LOCAL - CROSSTOWN LOCAL - CIRCULATOR LOCAL - LIMITED PARK & RIDE - CBDPEAK PERIOD

PARK & RIDE - CBDOFF-PEAK PERIOD

PARK & RIDE -SECONDARY CENTERS

Boardings per Revenue Mile - Sunday

Bdgs/Rev Mile

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 48

DECEMBER 2013 (FY2014)

Core Routes - Explanation of Information

Introduction

Prior to Hurricanes Rita (September 2005) and Ike (September 2008), METRO developed a list of priority routes to be returned to service first after the

threat of damage had passed. The routes were chosen for their geographical coverage as well as for their ridership and / or service to one or more public hospitals.

The Core Routes are:

1 Hospital

2 Bellaire

8 South Main

20 Canal / 20 Long Point

25 Richmond

40 Pecore / 40 Telephone

50 Harrisburg / 50 Heights

52 Hirsch / 52 Scott

56 Airline

65 Bissonnet

77 Liberty / 77 MLK

81 Westheimer - Sharpstown

82 Westheimer - West Oaks

163 Fondren

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 49

Core Routes

FY2014 FY2013 % October Daily Daily Boardings Boardings

ROUTE October - October - Change Change FY2013 Revenue Revenue Per Per

December December Boardings Miles Hours Rev. Mile Rev. Hour

WEEKDAY

1 HOSPITAL WEEKDAY 4,816 4,730 86 1.8% 4,941 2,325.72 195.12 2.12 25.32

2 BELLAIRE WEEKDAY 7,836 7,958 (122) -1.5% 8,280 2,523.90 226.97 3.28 36.48

8 SOUTH MAIN WEEKDAY 3,203 2,970 234 7.9% 3,365 1,445.54 108.88 2.33 30.90

20 CANAL WEEKDAY 1,762 1,853 (91) -4.9% 1,873 737.15 71.71 2.54 26.11

20 LONG POINT WEEKDAY 2,535 2,559 (24) -0.9% 2,695 1,527.97 93.37 1.76 28.86

25 RICHMOND WEEKDAY 6,042 5,868 174 3.0% 6,190 2,234.45 198.80 2.77 31.14

40 PECORE WEEKDAY 2,159 2,335 (176) -7.6% 2,276 1,272.18 100.77 1.79 22.59

40 TELEPHONE WEEKDAY 3,238 3,225 13 0.4% 3,414 1,621.29 122.51 2.11 27.87

50 HARRISBURG WEEKDAY 3,947 3,775 173 4.6% 4,096 1,761.91 147.75 2.32 27.72

50 HEIGHTS WEEKDAY 2,858 2,966 (107) -3.6% 2,966 1,815.08 142.63 1.63 20.80

52 HIRSCH WEEKDAY 3,160 3,149 12 0.4% 3,273 2,359.98 172.64 1.39 18.96

52 SCOTT WEEKDAY 5,869 6,112 (243) -4.0% 6,078 1,535.50 138.54 3.96 43.87

56 AIRLINE WEEKDAY 4,995 4,972 23 0.5% 5,195 2,343.89 165.10 2.22 31.46

65 BISSONNET WEEKDAY 6,370 6,324 47 0.7% 6,608 2,278.94 192.60 2.90 34.31

77 LIBERTY WEEKDAY 1,859 1,989 (130) -6.6% 1,983 1,534.82 111.58 1.29 17.77

77 MLK WEEKDAY 3,950 4,038 (89) -2.2% 4,213 1,800.57 143.22 2.34 29.42

81 WESTHEIMER-SHARPSTOWN WEEKDAY 5,045 5,084 (39) -0.8% 5,240 1,733.14 176.26 3.02 29.73

82 WESTHEIMER-WEST OAKS WEEKDAY 6,780 7,168 (388) -5.4% 7,056 2,047.93 191.83 3.45 36.78

163 FONDREN EXPRESS WEEKDAY 9,289 7,941 1,349 17.0% 9,659 2,929.42 219.67 3.30 43.97

Subtotals - Core - WEEKDAY 85,713 85,014 699 0.8% 89,401 35,829.38 2,919.95 2.50 30.62

Totals - All Local Routes - WEEKDAY 209,499 207,492 2,007 1.0% 196,399 105,079.79 8,130.37 1.87 24.16

Ridership Trend - Year-To-Date Indicators - Current Month

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 50

Core Routes

FY2014 FY2013 % October Daily Daily Boardings Boardings

ROUTE October - October - Change Change FY2013 Revenue Revenue Per Per

December December Boardings Miles Hours Rev. Mile Rev. Hour

Ridership Trend - Year-To-Date Indicators - Current Month

SATURDAY

1 HOSPITAL SATURDAY 1,860 2,012 (151) -7.5% 1,996 1,225.36 88.20 1.63 22.63

2 BELLAIRE SATURDAY 5,212 5,038 174 3.4% 5,393 2,095.54 176.73 2.57 30.52

8 SOUTH MAIN SATURDAY 1,538 1,585 (47) -2.9% 1,597 765.46 56.92 2.09 28.06

20 CANAL SATURDAY 1,068 1,264 (196) -15.5% 1,161 628.53 48.68 1.85 23.85

20 LONG POINT SATURDAY 1,416 1,545 (129) -8.3% 1,539 1,205.17 65.09 1.28 23.64

25 RICHMOND SATURDAY 3,095 3,060 35 1.1% 2,954 1,394.90 115.22 2.12 25.64

40 PECORE SATURDAY 970 1,067 (97) -9.1% 1,016 1,044.08 77.60 0.97 13.09

40 TELEPHONE SATURDAY 1,725 1,740 (16) -0.9% 1,806 794.86 64.62 2.27 27.94

50 HARRISBURG SATURDAY 2,496 2,600 (105) -4.0% 2,642 1,421.94 98.32 1.86 26.87

50 HEIGHTS SATURDAY 1,596 1,663 (67) -4.0% 1,689 892.82 64.40 1.89 26.23

52 HIRSCH SATURDAY 1,794 2,163 (369) -17.1% 1,921 1,785.45 120.87 1.08 15.90

52 SCOTT SATURDAY 3,188 3,383 (194) -5.7% 3,416 1,014.95 87.92 3.37 38.85

56 AIRLINE SATURDAY 3,866 4,273 (407) -9.5% 4,212 1,808.27 124.12 2.33 33.93

65 BISSONNET SATURDAY 3,482 3,429 53 1.5% 3,904 1,608.93 122.05 2.43 31.98

77 LIBERTY SATURDAY 993 1,102 (109) -9.9% 1,066 1,118.57 68.28 0.95 15.62

77 MLK SATURDAY 1,928 2,047 (120) -5.8% 2,070 1,152.31 92.43 1.80 22.39

81 WESTHEIMER-SHARPSTOWN SATURDAY 3,162 3,411 (248) -7.3% 3,416 1,200.10 116.55 2.85 29.31

82 WESTHEIMER-WEST OAKS SATURDAY 5,081 5,483 (402) -7.3% 5,482 1,535.62 133.68 3.57 41.01

163 FONDREN EXPRESS SATURDAY 4,677 4,238 439 10.4% 4,554 1,964.95 152.72 2.32 29.82

Subtotals - Core - SATURDAY 49,147 51,103 (1,956) -3.8% 51,832 24,657.81 1,874.40 2.10 27.65

Totals - All Local Routes - SATURDAY 110,535 114,559 (4,023) -3.5% 103,062 66,362.91 4,790.91 1.55 21.51

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 51

Core Routes

FY2014 FY2013 % October Daily Daily Boardings Boardings

ROUTE October - October - Change Change FY2013 Revenue Revenue Per Per

December December Boardings Miles Hours Rev. Mile Rev. Hour

Ridership Trend - Year-To-Date Indicators - Current Month

SUNDAY

1 HOSPITAL SUNDAY 1,221 1,252 (31) -2.5% 1,218 880.47 70.05 1.38 17.39

2 BELLAIRE SUNDAY 3,596 3,528 68 1.9% 3,608 1,437.23 107.88 2.51 33.44

8 SOUTH MAIN SUNDAY 860 901 (41) -4.5% 834 564.11 34.38 1.48 24.26

20 CANAL SUNDAY 1,056 1,133 (77) -6.8% 1,045 496.48 38.23 2.11 27.34

20 LONG POINT SUNDAY 1,190 1,179 12 1.0% 1,179 996.03 54.60 1.18 21.59

25 RICHMOND SUNDAY 1,826 1,845 (19) -1.0% 1,782 878.02 69.98 2.03 25.46

40 PECORE SUNDAY 633 632 1 0.2% 588 746.62 60.22 0.79 9.77

40 TELEPHONE SUNDAY 1,410 1,547 (138) -8.9% 1,310 967.97 68.32 1.35 19.17

50 HARRISBURG SUNDAY 1,730 1,730 (0) 0.0% 1,706 804.02 54.65 2.12 31.22

50 HEIGHTS SUNDAY 1,016 1,060 (44) -4.2% 1,002 790.72 54.68 1.27 18.33

52 HIRSCH SUNDAY 1,377 1,323 54 4.1% 1,321 1,428.77 93.68 0.92 14.10

52 SCOTT SUNDAY 2,344 2,252 92 4.1% 2,250 815.29 63.88 2.76 35.22

56 AIRLINE SUNDAY 3,397 3,776 (378) -10.0% 3,239 1,742.33 120.95 1.86 26.78

65 BISSONNET SUNDAY 2,608 2,501 107 4.3% 2,291 1,380.37 98.68 1.66 23.22

77 LIBERTY SUNDAY 744 779 (35) -4.5% 745 927.93 55.70 0.80 13.37

77 MLK SUNDAY 1,214 1,327 (113) -8.5% 1,215 963.02 73.57 1.26 16.52

81 WESTHEIMER-SHARPSTOWN SUNDAY 2,274 2,255 19 0.9% 2,301 1,076.02 87.40 2.14 26.33

82 WESTHEIMER-WEST OAKS SUNDAY 3,468 3,513 (45) -1.3% 3,423 1,299.02 98.98 2.63 34.58

163 FONDREN EXPRESS SUNDAY 3,546 3,125 421 13.5% 3,194 1,743.19 131.42 1.83 24.31

Subtotals - Core - SUNDAY 35,510 35,657 (147) -0.4% 34,252 19,937.61 1,437.25 1.72 23.83

Totals - All Local Routes - SUNDAY 71,977 71,323 654 0.9% 72,439 47,167.26 3,320.95 1.54 21.81

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 52

Annual Fixed-Route Ridership

CURRENT October November December January February March April May June July August September ANNUAL Year-To-

YEAR 2013 2013 2013 2014 2014 2014 2014 2014 2014 2014 2014 2014 FY2014 Date

Fixed Route Bus Services

Local 5,666,051 4,867,171 4,771,887 15,305,110 15,305,110

Park & Ride 778,475 592,952 544,621 1,916,048 1,916,048

Total Fixed Route Bus Services 6,444,526 5,460,123 5,316,509 - - - - - - - - - 17,221,158 17,221,158

METRORail 982,823 872,562 880,049 2,735,434 2,735,434

METRORail - Bus Bridge - - - - -

Subtotal 982,823 872,562 880,049 - - - - - - - - - 2,735,434 2,735,434

Total Fixed Route Services 7,427,349 6,332,685 6,196,558 - - - - - - - - - 19,956,592 19,956,592

PREVIOUS October November December January February March April May June July August September ANNUAL Year-To-

YEAR 2012 2012 2012 2013 2013 2013 2013 2013 2013 2013 2013 2013 FY2013 Date

Fixed Route Bus Services

Local 5,712,144 5,126,913 4,700,989 4,983,310 4,865,057 5,002,852 5,062,265 5,144,238 4,756,011 4,905,510 5,158,333 5,215,886 60,633,507 15,540,046

Park & Ride 761,547 619,393 516,754 684,748 643,206 626,608 718,136 706,225 636,203 685,829 689,282 680,490 7,968,421 1,897,694

Total Fixed Route Bus Services 6,473,691 5,746,305 5,217,744 5,668,058 5,508,263 5,629,460 5,780,401 5,850,463 5,392,214 5,591,339 5,847,615 5,896,375 68,601,927 17,437,740

METRORail 1,057,503 907,201 776,678 927,958 922,364 1,296,456 954,782 889,694 827,008 883,552 972,666 905,134 11,320,995 2,741,381

METRORail - Bus Bridge 2,635 3,208 2,114 6,538 14,772 - 3,181 22,318 23,974 18,668 3,743 18,020 119,171 7,957

Subtotal 1,060,138 910,409 778,792 934,496 937,136 1,296,456 957,963 912,012 850,982 902,220 976,409 923,154 11,440,166 2,749,338

Total Fixed Route Services 7,533,829 6,656,714 5,996,535 6,602,554 6,445,399 6,925,916 6,738,364 6,762,474 6,243,196 6,493,559 6,824,024 6,819,529 80,042,094 20,187,078

VARIANCE October November December January February March April May June July August September ANNUAL Year-To-

Date

Fixed Route Bus Services

Local (46,093) (259,741) 70,898 (234,936)

Park & Ride 16,928 (26,440) 27,867 18,354

Total Fixed Route Bus Services (29,165) (286,182) 98,765 - - - - - - - - - (216,582)

METRORail (74,680) (34,639) 103,371 (5,948)

METRORail - Bus Bridge (2,635) (3,208) (2,114) (7,957)

Subtotal (77,315) (37,847) 101,257 - - - - - - - - - (13,905)

Total Fixed Route Services (106,480) (324,029) 200,022 - - - - - - - - - (230,487)

% VARIANCE October November December January February March April May June July August September ANNUAL Year-To-

Date

Fixed Route Bus Services

Local -0.8% -5.1% 1.5% -1.5%

Park & Ride 2.2% -4.3% 5.4% 1.0%

Total Fixed Route Bus Services -0.5% -5.0% 1.9% -1.2%

METRORail -7.1% -3.8% 13.3% -0.2%

METRORail - Bus Bridge -100.0% -100.0% -100.0% -100.0%

Subtotal -7.3% -4.2% 13.0% -0.5%

Total Fixed Route Services -1.4% -4.9% 3.3% -1.1%

SOURCE: RASE

NOTE: METRORAIL RIDERSHIP ESTIMATED BASED ON 100% DATA METHODOLOGY. FY2014 DATA WILL BE REVISED TO REFLECT ALTERNATIVE SAMPLING METHODOLOGY.

1) Calendar Mix. There was one more weekday and one fewer Saturday in December 2013 relative to December 2012. A ridership gain would be expected due to the change in calender mix.

2) Fare Increase. There was no change in METRO's base fare between FY2013 and FY2012. No ridership change would have been expected due to fares.

3) Gasoline Prices. Gasoline prices increased by 0.9 % in December 2013 relative to December 2012. However, there is no statistical correlation between changes in gasoline prices and local bus ridership. The

only statistical correlation between gasoline prices and Park & Ride ridership occurred in FY2008 during the time period when the average price of a gallon of gasoline exceeded the maximum base fare for

a Park & Ride (then $3.50). No ridership change would have been expected due to the change in gasoline prices.

4) Special Events - METRORail. There were four special events in December 2013 (2 Texans' games, 1 College game, Northline Opening) compared to three special events in December 2012 (2 Texans' games &

1 College game). A ridership increase would be expected as a result of the additional event.

5) Service Interruptions - METRORail. There were zero service interruptions in December 2013 compared to four service interruptions in December 2012. A ridership increase would be

expected as a result of the two fewer service interruptions.

6) Employment. There were 85K more people employed in November 2013 relative to November 2012. The unemployment rate in November 2013 was 5.6%, compared to 5.9% in November 2012 (Bureau

of Labor Statistics). A positive ridership change would be expected due to the improved employment picture.

7) Weather. Average temperature of 51° and 1.00 inches of rainfall in December 2013 as compared to average temperature of 58° and 2.78° inches in December 2012. The decreased rainfall

would be expected to result in a increase in ridership.

8) North Line Extension. The addition of 8 northbound and 8 southbound rail stations on the North Line occurred on Saturday, December 21, 2014. A ridership increase would be

expected as a result of these additional boarding / alighting locations.

Prepared by Ridership Analysis and Service Evaluation 4/1/2014 Page 53