decision sciences institute 38tthh annual meeting of the ...toc.proceedings.com/02553webtoc.pdf ·...
TRANSCRIPT
Decision Sciences Institute
3388thth AAnnnnuuaall MMeeeettiinngg ooff tthhee DDeecciissiioonn SScciieenncceess IInnssttiittuuttee
22000077
November 17-20, 2007 Phoenix, Arizona, USA
Volume 1 of 4
Printed from e-media with permission by:
Curran Associates, Inc. 57 Morehouse Lane
Red Hook, NY 12571 www.proceedings.com
ISBN: 978-1-60560-067-3
Some format issues inherent in the e-media version may also appear in this print version.
Decision Sciences Institute
38th Annual Meeting of the Decision Sciences Institute 2007
TABLE OF CONTENTS
Volume 1
TRACK: ACCOUNTING: THEORY, APPLICATIONS AND PRACTICE Stakeholder Influences and Environmental Audit Choice.............................................................. 1
N. Darnall, I. Seol, J. Sarkis
The Early History of the AICPA Code of Professional Conduct..................................................... 7L.A. Barfitt, J.L. Ziegelmayer
A. Comparison of the Impact of the Implementation of Sarbanes-Oxley Act - Large Versus Small Companies: A Preliminary Report ................................................................ 13
M. Ebrahimpour, J. Sherman
Comparing the Dependent Care Tax Benefits: Revisiting the Numbers..................................... 19S.R. Smith, K.D. Black
Statutory Changes to the Calculation of the tax on Workers Benefiting from the Foreign Earned Income Exclusion Require Careful Planning...................................................... 25
J.E.Williamson, N. Oestreich
Teaching tax Topics Using an Active-Learning Exercise at Four Universities .......................... 31J.A. Sage, L.G. Sage
Predicting Student Success In Accounting Programs ................................................................. 37Mary Collins
Cummulative-Effect Gains and Lossed: An Empirical Investigation of Value-Relevance ........ 42D.K. Schneider, J.M. Kohlmeyer
Treasury Stock as an Explanatory Variable of Senior Debt Ratings: Some Empirical Evidence ............................................................................................................................................ 43
S. Tibbs, D.K. Schneider, M.G. McCarthy
Accounting Standards: Evolving Issues, Policies, and Effects ................................................... 44Kashi Nath Tiwari
Using Data Mining to Enhance the Role of Internal Auditing....................................................... 50Wei He, I.L. Adamson
Uising ABC to Improve Performance Evaluation of the Sales Professionals in a Sales and Service Industry .............................................................................................................. 56
A.M. Sedaghat, T.E. Carroll
Linking Manufacturing Strategy to Product Cost: Time-Based Accounting Tested ................. 62Robert Hutchinson
Do GASB and FASB Nonprofit Financial Statements Meet User Needs?................................... 68M. Fischer, T. Gordon, M.M. Kraut
When Does a Merger Result in a Gift? Nonprofit Consolidation Guidance................................ 70Mary Fischer
TRACK: CURRICULAR ISSUES MINICONFERENCE Learning from the Pros: Influence of Web-Based Expert Commentary on Vicarious Learning About Financial Markets .................................................................................................. 71
M.W. Ford, D.W. Kent, S. Devoto
TRACK: CASE STUDIES Risk Assessment for Chlorine Desinfection System in Water Treatment Plants....................... 77
Y-S. Hsu, S-C. Chang, H-L. Sheu, C-H. Lin, S-T. Hua, J-M. Wu
Value-Focused Thinking and Course of Action Selection............................................................ 85K. Phipps, E. Mohebbi
Le Race-Rerun - A Case of Crisis Management............................................................................. 91J. Davies, W. Lawn
Living with the Consequence of Post-Event Celebration: A Case of Governance, Management or Athlete Responsibilities? ..................................................................................... 95
J. Davies, W. Lawn
A Classification Framework for RFID Adoption........................................................................... 100J.Noh, A. Kunnathur, M. Tarafdar
TRACK: DSS/AI/EXPERT SYSTEMS A SVD/SVM Model for E-Commerce Recommender Systems.................................................... 106
Y.Xu, H. Wang, G. Kochenberger
The Theory of Mutiple Intelligences and Expert Indentification ................................................ 112S.E. Lunce, L.M. Lunce
Searching for Key Missing Evidences for Uncertain Inference on Bayesian Networks.......... 129Jinchang Wang
The Influence of Decisional Guidance on Complex Decision-Making Performance ............... 135C-M. Chang, S-Y. Hung, D-H. Shih
Why Business Needs a Configuration Management Database.................................................. 140T. Viju, V. James, H. Du
Ontology and Data Mining for Patent Document Classification ................................................ 146Adela Lau
Application of Text Mining and Data Mining in Paleontology Taxon Recommendation and Search System.......................................................................................... 151
B-R. Lea, W-B. Yu, F. Oboh-Ikuenobe
Valuation of Mining Project Using Expert Systems .................................................................... 157V. Shah, S. Sarkarat
Impacts of DSS Technology on Fantasy Football ....................................................................... 163C-T. Hsieh, B. Lin
A Dynamic Model of the Trust Basis of DSS Usage.................................................................... 169M.I. Aguirre-Urreta
An Application of Dynamic Decision Support Models on the Black Exchange Market Information of NAFTA Partners ..................................................................................................... 175
S.Bai, K.S. Koong, L.C. Liu
The Effects of Input Complexity in Virtual Work Groups: A Case of Electronic Brainstorming.................................................................................................................................. 181
J. Sutanonpaiboon, S. Paul
Bankrupticy Prediction Using the Gamma Memory Neural Network ........................................ 187S.A. Dellana, D. West
Stacking Classifiers for Use in the Mortgage Loan Granting Problem ..................................... 193l.W. Glorfield, D. White
Development of Expert Systems in Statistics.............................................................................. 199L.C. Liu, K.S. Koong
Applying CART on Nation-Wide Teenager Survey for Motorcycle Regulations ...................... 205J.V. Chen, S.F. Huang, C-H. Hung.
The Development of Dentist Practice Profiles and Management: The Knowledge Discovery Approach ....................................................................................................................... 209
C. Lin, C-M. Lin, S-T. Li, T.L. Ju
Knowledge Management for the Sake of Problem Solving ........................................................ 215Eugenia Huang
Using Contextual Information and Multidimensional Approach for Recommendation .......... 221S-S. Weng, W-D. Chen, B. Lin
The Influence of a Knowledge Process on Virtual Team Conflicts ........................................... 227Linwu Gu
Development of A Conceptual Framework of Knowledge Management System for Cyber Security Learning ................................................................................................................ 232
June Wei
TRACK: ECOMMERCE B2B eCommerce: The Performance Effects of Information Exchange in Industrial Supply Chains ................................................................................................................................. 238
T.E. Porterfield, J.P. Bailey
C2C E-Commerce Channel Preference: The Role of Self-Efficacy, Trust, and Experience and the Mediation Effects of Satisfaction? .............................................................. 244
L.N.K.Leonard, K. Jones
Empirical Evidence on Customers' Attitudes Towards Online Decision Aid ........................... 250F. Wang, X. Wang
Testing an E-purchase Risk Model: Multi-group LISREL Analysis ........................................... 256Jeen-Su Lim, Kee-Sook Lim
Investigating the Antecedents of E-Commerce Non-Adoption and Rejection: An Empirical Analysis .......................................................................................................................... 262
M. Warkentin, A. French, C. Guo
Critial Factors Affecting the Acceptance of E-Payment Services in Emerging Economies: The Case of Paypal in China .................................................................................... 268
S. Ghosh, X. Li
A TOE-Based Investigation into E-Business Assimilation: Empirical Evidence of China's International Trading Industry ......................................................................................... 274
D. Li, F. Lai, J. Wang
A Comparison of the Adoption of Internet Services and Wireless Web Services and Wireless Web Sevices in the US and China.......................................................................... 280
S. Li, H. Records, R. Lin
Assessing the Impact of Web-based Electronic Commerce on the Organizational Benefits of a Firm: An Empirical Study ........................................................................................ 286
C.A. Mora-Monge, S.S. Rao, G.Quesada, M.E. Gonzalez
Getting Inside ePprocurement Technologies To Study Their Usage Impact on Procurement Practices and Performance .................................................................................... 292
G.Quesada, M.E. Gonzalez, S.S. Rao, T.S. Ragu-Nathan
Exploring the Legal Issues, Legislation and Litigation of Consumer Online Privacy ............. 298A.M. Secor, J.M. Tarn, M. Razi, K. Chen
An Empirical Study of Market Accessibility, Perceived Distrust, and Supplier Integration in the E-Market Context .............................................................................................. 304
Dothang Truong
Nomological Validity: A Case in Measuring Trust in Internet Stores ........................................ 310L. Liu, C. Li, D. Zhu
Factors Influencing Trust in Online Consumer-To-Consumer (C2C) Transactions ................ 329A. Abuhamdieh, J. Sutanonpaiboon
Two Strategies to Increase Advertisers' Utility in Google Advertsing Framework.................. 335Li Chen
Search Engine Marketing for Small Businesses ......................................................................... 341V. Gupta, V. Chaudhuri, A. Figueira
Market Orientation and E-Business Performace ......................................................................... 346R. Welling, L. White
A Time-Series Analysis of Prices and Ratings on Online Reviews ........................................... 352N. Hu, L. He, L. Qin
Best Practices of Web Page Design for Color Blind Users: A Case Study of the Iowa Department of Tourism Website........................................................................................... 358
L-S. E. Tao, G. Hackbarth
An Assessment of Delone and McLean's E-Commerce Model in the Financial Services Sector ............................................................................................................................... 364
D.A. Cates, H. Chong, R. Runiar
TRACK: ETHICS AND SUSTAINABILITY Training and Empowerment: A Two Fisted Approach to Environmental Performance in Mexico .............................................................................................................................................. 370
J.W. Bishop, B.F. Daily, J.A. Massoud, L.A. Gibson, D.J. Valles
E-mail Privacy at Work: Strategic, Legal, and Ethical Issues .................................................... 376A.M. Everett, Y-Y. Wong, J. Paynter, J.D. Nicholson
Health & Safety and Operational Pracitices and Outcomes: Towards a Multiple Stakeholder Perspective ................................................................................................................ 382
D. Johnston, M. Pagell
Gaining Purchasings' Commitment for Environmental Management Projects: An Intra-Organizational Influence Perspective .................................................................................. 388
T.F. Gattiker, C.R. Carter
TRACK: FINANCE/FINANCIAL MANAGEMENT Secular Variations in the Level of Operation Efficiency of Federal Deposit Insurance Corporation Banks.......................................................................................................................... 394
Peter M. Ellis
Innovations, Instruments, and Banks in the Second Decade of the New Millennium ............. 400Kashi Nath Tiwari
Do Stock Options Encourage Managers to Take Risks?............................................................ 406Sheen Liu
The Practice of Corporate Finance in the Middle-East ............................................................... 412A. Chazi, P.R.S. Terra, F.C. Zanella
Start-Ups May Out-Compete Well-Entrenched Firms.................................................................. 418Keshi Nath Tiwari
High Frequency Volatility in Japanese Government Bond Futures Market.............................. 424Weihua Shi
Convexity, Duration, Returns, and Performance ......................................................................... 430Kashi Nath Tiwari
More Efficient Investment of Institutional Traders - the Influence of Avoiding the Disposition Effect............................................................................................................................ 436
Y-F. Fu, H-H. Kang
The Performance of the Investment Strategy-The Application of Momentum to Inflation Related Stocks ................................................................................................................. 442
Y-F. Fu, H-H. Kang, H-C, Liu
An Empirical Test of the Consumption-Based Asset Pricing Model (CCAPM) in Latin America .................................................................................................................................. 448
G. Kirch, P.R.S. Terra, T.W. Alves
TRACK: INTERNATIONAL BUSINESS The Impact of National Culture on Project Management: Scenario Development for Intercultural Team Training ...................................................................................................... 454
D. Krumwiede, R.S. Voss, F. Stoppler, C. Schmindt
Challenges in Knowledge Transfer Across Borders and Organizations: A Virtual Team Approach ............................................................................................................................... 460
R.K. Yeh, T. Wang
Competitiveness of India's Munufacturing Sector ...................................................................... 466R.N. Natarajan
Emergent Realities of Global Competition: The Changing Demands on Managers and Governments.......................................................... 472
Kamal Fatehi, Rajaram Veliyath
Corporate Entrepreneurship in Developing Countries, the Case of Thailand.......................... 478T.C. Sebora, S.M. Lee, L.A. Digman
Organizational Configurations, Corporate Transformation and Internationalization .............. 484Syed Tariq Anwar
Learning from Experience: An Empirical Study of Taiwanese MNEs ...................................... 490W-Y.Wu, C-Y Li
Express Shipping Industry Overview in China ............................................................................ 496T. Adams, Y.H. Yang, M. Harasiuk
Desired Performace Characteristics of Entry-Level Managers and Educational Perspectives: Gaps and Implications ........................................................................................... 502
M.M. Yasin, C.F. Gomes, F. Almeida
Selection Criteria of Business PhD Candidates for Their First Academic Position ................ 508C. Prahiniski, T. Kwan-Ho Yeung
What Make Students Taking Online Courses: Evaluation of Determinants of a Structural Model.............................................................................................................................. 514
D-D. Nguyen, Y. Zhang
Learning Business Processes with Enterprise Resource Planning Software.......................... 520T. Rienzo, B. Han
Podcasts Bring Experts to the Classroom ................................................................................... 526G.R. Armstrong, J.M. Tucker, V.J. Massad
Teaching the Introduction to Business Course Integrating a Corporate Partner and Student Business Plans.......................................................................................................... 531
Michael J. Maggard
Real Networking with Virtual Mentors .......................................................................................... 537Linda L. Brennan
Corporate Social Responsibility Across the Business Curriculum? ........................................ 543H.H. Friedman, L.W. Friedman
Zachman in the Classroom-Incorporating the Zachman Framework into Information Systems Education .................................................................................................... 549
Paul J.A.van Vliet
Volume 2
A Model for Teaching IT Project Management Simutaneously to Undergraduate Management and it Students ......................................................................................................... 555
Q.E. Booker, F.L. Kitchens, C. Rebman
Assessment of Changes in Attitudes of Graduate Students Toward Introductory Statistics .......................................................................................................................................... 561
T. Jitpaiboon, C. Ounjitti, R. Dangol, J. Walters
Does the MBA Ecperience Support Diversity? Regional and Demographic Effects on Program Satisfaction ................................................................................................................ 567
A. Hwang, R. Bento, J.B. Arbaugh
Brainpool Online: An Online MBA Course Developing Intercultural Sensitivity Through Virtual Teamwork ............................................................................................................ 573
S. Scaffidi, J.B. Arbaugh
Lean Manufacturing and Process Improvements: An Integrative Simulation for Standard Work, Value Stream Mapping, and Kaizen................................................................... 579
P. Haug
Network Design Security Game: Intrinsically-Motivated Education.......................................... 585P.J. Schmidt, J.S. Renwick, J.P. Viator
The Impact of a Participative Grading Policy on Students' Effort for Learning: A Preliminary Investigation ............................................................................................................... 591
Inshik Seol
Student Perception of Operatons Management Courses When Offered as Part of an Integrated Experience with Common Deliverables ................................................................ 597
Ratkin Pal, Michael Busing
An Investigation of a New Classroom Evaluation Instrument.................................................... 603Rick Hesse
Student-created Screen Capture Videos as a Part of Information Systems Science Course: Comparing Ways of Learning on the web ..................................................................... 611
Pekka Makkonen
Continuous Improvement in a Web-Based Database Course: A Case Study .......................... 617A. Aggarwal, S.A. Lynn
The Effects of Learner and Group Characteriestics on Web-Supported Project Based Learning as Mediated by Communication Reinforcement ............................................. 623
Y, Ko, I. Ko, T. Rayn, R. Kim
TRACK: INSTRUCTIONAL INNOVATION AWARD COMPETITION A Self-Paced, Game-Based Programming Course ...................................................................... 629
T. Grandon Gill
EXEC: An Interactive Learning Approach to Developing Decision Making Expertise in Business and Management Programs .................................................................... 634
Thomas Triscari Jr.
Undergraduate Techtrek: A Blueprint for High-Impact, Integrative, Cross-Disciplinary Field Learning ............................................................................................................ 640
John Gallaugher
TRACK: INFORMATION SYSTEMS Usability Testing of An Interactive Online Service - A HCI Study.............................................. 646
A. Darisipudi, S.K. Sharma
Using Information Technology to Predict, Prevent and Prevail Over Natural Disasters: Hard Lessons from Hurricane Katrina ....................................................................... 652
L. Lally, B. Garbushian
Enhancing Homeland Security Through Data Mining................................................................. 658V.S. Bhadauria, R.K. Mahapatra
The Effects of CMC on Communication: Instant Messaging and E-Mail in Two Countries ......................................................................................................................................... 664
S-Y. Hung, T-C. Kang, D.C. Yen, A.H. Huang, K. Chen
Comparison of ICT Adoption Pattern: In the Case of Thailand and South Korea.................... 670K.H. Yang, S.G.Lee
A Cross-Cultural Study of Consumer Media Choice................................................................... 709H. Dai, C. Khanlarian, P. Palvia
Examining the Effect of Information Systems (IS) Competence in Creating Business Advantages..................................................................................................................... 715
G.D. Bhatt, S. Patel
The Effect of Differing ERP Systems on Administration and Organizational Performance .................................................................................................................................... 721
M.C. Kocakulah, B. McGuire, M. Williams
An Empirical Test of IS Leadership as the Driving Force in Improving IS Performance: The Service Level Perspective .............................................................................. 727
Zhengzhong Shi
Evaluation of ERP Project Success from CIOs' Perceptions ................................................... 733F. Zhao, D. Olson
An Investigation of the Success of ERP Implementations in the U.S. ...................................... 739L.Y. Fok, S.J. Hartman, W.M. Fok, J. Li
Indentifying Risks in ERP System Implementation..................................................................... 745A. Saharia, W. Reghupathi
The Influence of Trust and Other National-Level Indicators on Global Information and Communication Technology Diffusion: Some Empirical Results ...................................... 751
K. Bagchi, P. Kirs, R. Cerveny
"Silent Revolution": Historical Perspctive of ICTs Growth and Socio-Economic Development of Pakistan ............................................................................................................... 757
M.N. Baqir, R. Babu, P. Palvia
Open Source Software and Activities in Indonesia..................................................................... 763T. Homogin, S. Verma, J. Mindel
Applying the Unified Theory of Acceptance and Use of Techology to Ubiquitous Healthcare Systems Adoption: An Empirical Study.................................................................... 769
M. Kim, J. Yu, C. Guo
Strategic Adoption of Enterprise Mobility Solutions: A Readiness-Centric Model ................. 775R.C. Basole
IT Governance and Career Inroads for New Graduates .............................................................. 781Z. Khan, D. Chung
Integrated Mobile Perioperative Support for Patient Safety....................................................... 787P. Benjamin, M. Erraguntla, R. Yepez
Impact of Information Technology on Managing a Retail Pharmacy: A Case Study ............... 793M.S. Desai, N. Oberai
Towards a Total Digital Health System: A Systems Approach .................................................. 799W.Raghupathi, S. Kesh
Understanding Acceptance of Enterprise Instant Messaging: A Theoretical Intergration and Empirical Investigation ...................................................................................... 805
X. Luo, A. Gurung, J.P. Shim
Anticipated Cost Savings from Offshore Systems Development Evidence from the Field ........................................................................................................................................... 811
Gerald R. DeHondt II
IT Outsourcing: A Capability-Focused Framework ..................................................................... 817Youngsoo Park
Quantitative Techniques for Estimating Resources in Software Projects................................ 823J.J. Arrera, T.M. Bergquist
Higher Order vs. Lower Order Complementarities...................................................................... 829P. Setia, S.K. Vickery, V. Sambamurthy, C. Droge
Systems Development Project Risk Perceptions ........................................................................ 835M. Warkentin, R. Moore, E. Bekkering, A.C.Johnston
The Impact of Organization Environment on Technostress In Chinese Firms ........................ 841K. Wang, Q. Tu, Q. Shu
Managerial, Organizational and Technical Factors Promoting E-Learning Adoption in Hospitals ..................................................................................................................... 846
S-Y. Hung, C.C. Chen, S. Negash
IS Control Selection Using Spreadsheet Optimization ............................................................... 852Josehp G. Walls
Providing Support Services for Telecommuters: Key Issues and Challenges ........................ 858Tuncay Bayrak
Increase Business Values in the Hospital Industry via IT and IS Support Value Chain Analysis ................................................................................................................................ 864
R. Null, J. Wei
Industry's Preferences for MIS Curriculum .................................................................................. 870Michael G. Wells
Linking Upper Echelons Characteristics to Information Technology Payoff: An Empirical Investigation................................................................................................................... 876
Y. Liu, R. Ravichandran
Students' Media Choice for Interaction with Instructors ............................................................ 882H-K. Cho, Y. Kim, M.Stern, J. Hsu
Code Reuse as a Practice Within Extreme Programming .......................................................... 888G. DeHondt, V. Sugumaran,
Working with the Right Partner in a Pair-Programming Setting ................................................ 894E.Y. Li, H.J.R. Yen, C.Y.J. Cheng
A Framework for Reputation Systems.......................................................................................... 900S.A. Vannoy, A.K. Nath, P.C. Palvia
Studying "Online Socialities" - A Unified Framework of Social Networking Adoption .......................................................................................................................................... 916
A. Taneja, G. Mangalaraj, A. Singh
Computer Self-Efficacy and Performance: A Comparison of Online Versus Face to Face Environments..................................................................................................................... 922
R. Hauser, R. Paul, J. Bradley
Enterprise Resource Planning: A Pathway to Boosting Dynamic Capabilities and Business Performance ................................................................................................................... 928
R. Bernoussi, C. Tangpong
Innovating with Technology: The Impact of Work and Family................................................... 934A.M. Pearson, J.M. Pearson, C. Griffen
Information Systems Planning for Net-Enabled Organizations: A Capablility Based Approach.............................................................................................................................. 940
M. Tarafdar, T.S. Ragu-Nathan
Acceptance of Smart-Phones as a Business Communication Technology in Taiwan............ 946K. Chen, J-C.V. Chen, D.C. Yen, J.M. Tarn
Analyzing Customer Satisfaction Surveys Using Decision Support Systems......................... 950S.Ammar, D. Moore, R. Wright
A Mobile Web Services Framework To Reduse Inventory for An Assemble-To-Order Manufacturer ................................................................................................................................... 956
S. Dhar, M.H. Patel
Municipal Wireless: Pricing Strategy Review .............................................................................. 962Seungjae Shin
A Comprehensive Understanding of Non-Users' Perception for University Campus Wireless Network Adoption: An Empirical Investigation............................................................ 968
Q. Liao, X. Luo, A. Gurung
TRACK: KNOWLEDGE MANAGEMENT Linking Knowledge Creation to Organizational Incentives ........................................................ 974
R. Dangol, T. Jitpaiboon, J. Walters
Knowledge Management; Cognitive Empowerment, Perspective, and Innovation: A Conceptual Framework............................................................................................................... 980
D.K. Yoo, M.A. Vonderembse, T.S. Ragu-Nathan
How We Talk About Knowledge: Metaphor in Knowledge Management .................................. 986Rachel Jones
SSN and Open Source: Knowledge Sharing for Governments.................................................. 992R.T. Herschel, M. Cranford
Improve Knowledge Transfer Through Flexible Presentations ................................................. 998H. Wang, J.E. Aronson
Knowledge Searching Behavior in Liquid Crystal Display Industry ....................................... 1004C-C. Tseng, M-C. Huang, H-L. Wu
Examining Successful Complex Adaptive Organizations via the Life Model: The Case of Wikipedia ......................................................................................................................... 1019
J-B. Faucher, A.M. Everett, R. Lawson
Industry Evolution Stage as a Moderator of the Relationship Between Knowledge Relatedness and New Product Introduction .............................................................................. 1025
Jun Li
Towards a Knowledge Model for Computer-Aided Knowledge Management ........................ 1031T.I. Ju, S-Y. Sun
Offshore R&D ................................................................................................................................ 1038R. Balachandra
The Impact of Knowledge Strategy on Performance in Large Australian Organizations ................................................................................................................................ 1044
R.M. Casselman, D. Samson
TRACK: MARKETING: THEORY, MODELS, AND APPLICATIONS Barriers to Market Entry in E-Commerce Markets..................................................................... 1050
F. Karakaya, M.J. Stahl
Consumer Voluntary Participation in Online Community of Consumpition - A Co-Production Model.......................................................................................................................... 1056
H.R. Yen, C-Y. Huang, H.Y.S.Hsu
The Inaction Inertia on Free Gift with Purchase ........................................................................ 1062T-C. Liu, T. Cheng
A Preliminary Analysis of College Students' Assigned Causality for Gifting Gift Cards or Gift Certificates ............................................................................................................. 1068
M.C. LaForge, R.S. Cantrell
Optimal Service Capacity Allocation Under the Threat of a Rival Entry ................................. 1074H. Zhang, H.I. Mesak
Mining Private Funds for Public College Education ................................................................. 1080Ping Wang
Antecedants to Supply Chain Integration: A Transaction Cost Theory Perspective ............ 1086T.Jambulingam, J.R. Nevin, R. Kathuria
TRACK: MANUFACTURING MANAGEMENT The Role of Imformation Technology and Trust in New Product Development Process .......................................................................................................................................... 1092
A.Y. Chou, D.C. Chou
Alternative Power for Industrial Operations A Feasibility Study of Wind Powering Hydrogen ....................................................................................................................................... 1098
C.S. Chakravarthy, D. Krumwiede
Design of Manufacturing Cells Considering Alternative Routings.......................................... 1104Farouq Alhourani
Volume 3
A Nested Real Options Approach to Cellular Manufacturing Decisions................................. 1110
S. Ghosh, X. Li
An Empirical Comparison of Crossover Operators for the Manufacturing Cell Formation Problem ....................................................................................................................... 1116
A.L. Nsakanda, M. Diaby
Exploratory Research intothe Interralationship of Industry Competitive Forces, Environmental Scanning, and Internal Factors and Resources .............................................. 1126
Glenn A. Metts
An Investigation of Integration Practices' Impact on Manufacturing Flexibility and Competitive Advantage ................................................................................................................ 1132
Q. Zhang, M. Cao, M. Vonderembse
Competitive Priorities and Strategic Consecsus: A Comparative Look from Across the Globe .............................................................................................................................................. 1138
R. Kathuria, S.J. Porth, N.N. Kathuris, T.K. Kohli
Manufacturing and Marketing Intergration, Managerial Proirities and Company's Performance: An Empirical Analysis .......................................................................................... 1144
Ely Laureano Paiva
Optimal Inventory Policies for Products with Bi-Level Demand............................................. 1150U. Nanadkeolyar, P.S. Sundararaghavan, P. Dhumal
Expert Systems Model for Optimization of Inventory Classification....................................... 1156I. Lipkin, A. Thatte, J. Lim
Optimal Imperect-Quality Inventory Model with Defect Returns and Various Disposition Options ...................................................................................................................... 1162
S.H.Yoo, D.S. Kim, M-S. Park
A Comparison of Tabu Searches for Scheduling Parallel Machines with Family Setups to Minimize Total Tardiness............................................................................................ 1168
Jeffrey E. Schaller
Sequence and Due Date Assignment with Uncertain Processing Times and Mixed Penalty Functions ......................................................................................................................... 1174
Y. Xia, J.Yue, G. Hu
A Study Investigating the Impact of the Location of Controlled Release of Jobs in a Hybrid of Job and Flow Shops ................................................................................................. 1180
S. Barman, D.D. Mattioda, W.W. Fisher
Comparion of Benchmarking Performance Measures in JIT and non-JIT Companies ......... 1186Mohammad Z. Meybodi
The Use of Advance Order Data in Demand Forecasting ......................................................... 1192J.G. May, J.M. Sulek
Maintenance and the Maquiladora Industry ............................................................................... 1198S. Dowlatshahi
Interplay Between Bottleneck Positon and Production Activity Control Mechanism in Serial Production Lines ....................................................................................... 1204
K. Watson, A. Patti
TRACK: MARKETING/OM/IS INTERFACE Distribution Channel Strategies for Durable Goods Manufacturer with Complementary Products ............................................................................................................ 1210
Y. Xia, T. Xiao, G.P. Zhang
Optimal Dual Channel Structure for Digital Products ............................................................... 1215W-Y.K. Chiang, Z. Guo
Building Customer Strategy Across Virtual and Physical Service Industry Environments ................................................................................................................................ 1221
John Hamilton
Assessing Data and Information Quality in ERP Systems ....................................................... 1227A. Madapusi, C-C. Kuo
The Impact of Product Types on Performance in a Two-Company Co-Promotion Partnership .................................................................................................................................... 1233
A.S. Ozkul, H. Yilmaz
Examination of Operations Management Journal Quality: Past and Present ........................ 1239G.R. Aase, C.G. Petersen, D.R. Heiser
TRACK: MS/OR: TECHNIQUES, MODELS AND APPLICATIONS Evaluation of Brain-Like Supervised Learning in Linear Programming Pattern Classifiers ...................................................................................................................................... 1245
Sommath Mukhopadhyay
Optimal Search and Stopping Rules for the Continuous-Type Dichotomous Search ............................................................................................................................................ 1251
Young H. Chun
Upset Victories in NCAA Division I-A College Football ............................................................ 1257C.M. Keller, J.F. Kros
Home-Field Advantage in Competitive and Non-Competitive Games in College Football .......................................................................................................................................... 1263
C.M. Keller, J.F. Kros
A Multidimensional Measurement System with Balanced Scorecard..................................... 1269D. Cui, K. Suzuki, M. Amagasa, T. Matsuo
Modeling Potential Implications of a Change in Tenure Policy: A System Dynamics Approach ....................................................................................................................................... 1292
E. Yobaccio, H. Saraoglu
The Developement of a Markov Chain Model to Facilitate Planning and Benchmarking in a DBA Program.............................................................................................................................. 1298
M.G. Nicholls
Dynamic Balanced Team Formation Using Multiple Criteria Optimization for an Executive MBA Program .............................................................................................................. 1304
R.K. Klimberg, K.J. Boyle, I. Yermish
A Test of Wagner's Exact and Heuristic Methods for the Spare Parts Inventory Control Problem ............................................................................................................................ 1309
Ibrahim Kurtulus
On the EOQ with Partial Backordering and Time-Dependent Backorder Percentage ..................................................................................................................................... 1315
D.W. Pentico, M. Drake
A Goal Programmin Approach for Scheduling the Preventive Maintenance of Modular Components ................................................................................................................... 1321
S-J. Joo, H. Min
Cost Models for Lot Streaming in a Multistage Flow Shop WIth Unequal Number of Sublots....................................................................................................................................... 1327
K.H. Mokhashi, A. Banerjee
On the performance of Some Flow Shop Heuristics................................................................. 1333P.J. Kalczynski, J. Kamburowski
Application of Triplet Notation and Dynamic Programming to Single-Line, Multi-Product Dairy Production Scheduling....................................................................................................... 1339
V.M.Miori, B.W. Segulin
Analysis of Scheduling Rules in a Flexible Job Shop with Non-Zero Setup Costs ............... 1345K. Cutright, F. Huq, M.S. Bhutta
Employee Scheduling in Fast Food Restaurants Using a Set of Small Integerlinear Programs ....................................................................................................................................... 1351
M. Hojati, A. Patil
On the Solution Space of Johnson's Scheduling Problem ...................................................... 1357P.J. Kalczynski, J.Kamburowski, B. Wierwille
Application of Minimal Spanning Tree and Assignment Algorithms to Tractor Scheduling Problem ..................................................................................................................... 1363
Bob McQuaid
Profitability Analysis for Voice Over IP (VOIP) Based Callling-Card Service Providers ....... 1369C.H. Lau, J. Lee, T. Kozman
Re-Engineering Contract Review System by Standardization ................................................. 1375Li Chen
Application of Queueing Theory in Improving Hospital Emergency Department: Models and Practices ................................................................................................................... 1381
C.D. Callahan, A. Lohrasbi
Determining the Path Float in a Stochastic PERT Network...................................................... 1387Z. Li, C-C. Kuo, M. Stodnick
TRACK: NEW PRODUCT DEVELOPMENT AND PROJECT MANAGEMENT Individuals in Cross-Functional NPD Team and Project Integration ....................................... 1390
R. Rauniar, G. Rawski, S. Shah
Investments in Launching New Products: The Role of Organizational Risk Propensity and Stakeholders in Program Performance ........................................................... 1396
C. Prahinski, C. Kocabasoglu, R. Klassen
The Impact of Working Integration and Knowledge Integration on Project Performance .... 1402R. Rauniar, G. Rawski, S. Shah
The Effect of Envisioning on Improvisation in Product Development Context...................... 1408Youngsoo Park
TRACK: ORGANIZATIONAL BEHAVIOR/ORGANIZATIONAL THEORY Investigating the Link Between an Organization's Creative Environment's and Worker Job Satisfaction: Findings from Garden Variety Creativity Workers......................... 1414
M. Mayfield, J. Mayfield
Relationships Between Creative Working Environment and the Research Productivity of Business School Faculty ................................................................................... 1420
K. Kim, S.J. Karau
Gender Diversity and Innovation Success: Does " Marriage" Improve Progeny Quality? ... 1426Susan E. Horne
A Theoretical Perspective of the Influences of Individualism/Collectivism, Group Membership, and Performance Variation on Allocation Behaviors ........................................ 1432
P. Fadil, S. Williamson
Justice and Self-Efficacy: Performance and Satisfaction Implications .................................. 1438L.M. Russell, Z. Li
Ethics and Corporate Citizenship Perceptions of Downsizing: The Role of Attributions and Organizational Justice..................................................................................... 1441
C. Lakshman, J.D. Kabongo, J.R. Pandian
Does Personality Influence Trust for Individuals in Vertual and F-2-F Teams? An Exploratory Study Using the Big Five......................................................................................... 1447
K. Furumo, E. de Pillis
An Empirical Study of the Effects of Intra-National Diversity in Korean Virtual Teams........ 1453R.L.Wakefield, G.G. Garrison
Gender in Service Encounters: A Cross-Cultural Study of Automotive Dealers ................... 1459J.C. Lin, K. Phongkusolchit
The Effect of National Culture on Pay Preference: A Comparative Study .............................. 1465A.B. Goktan, O.Y. Saatcioglu
How End-User Characteristics Affect Technostress: An Exploratory Investigation ............. 1471Q. Tu, M. Tarafdar, B. Ragu-Nathan, T.S. Ragu-Nathan
An Empirical Investigation of the Impact of Gender and Contextual Factors on Leadership Styles ......................................................................................................................... 1477
S. Li, K. Fougere
Participation and Organizational Commitment: Does Role Stress Mediate the Process? ... 1483K. Dale,M.L. Fox
A General Theory of Planned Behavoir: Concpetual Framework and Empirical Test........... 1489Jean Baptiste K. Dodor
The Enterprising Role of Professionalism Construct in Shaping Contingent Workers’ OCB ................................................................................................................................ 1495
Ali Rassuli
Confronting Failure and Success: Using the Morbidity & Mortality Process in a Social Service Setting................................................................................................................... 1501
J. Cepuran, T. Callahan
Size. Formalization, and Change Implementation: Comparing Small and Large Organizations ................................................................................................................................ 1507
Matthew W. Ford
Opportunism in Buyer-Supplier Relationships: The Interactionist Perspectivre................... 1513C. Tangpong, Y.K. Ro, K-T. Hung
TRACK: QUALITY Beyond the Low Hanging Fruit: Sustaining Continuous Improvement Through Organizational Infrastructure....................................................................................................... 1518
G. Anand, M.V. Tatikonda, P.T. Ward
Determinants of Customer-Perceived Service Quality in Fast-Food Restaurants (FFRS) and Their Relationship to Customer Satisfaction and Behavioral Intentions ........................ 1524
Hong Qin
Factors That Impact Internet Customer Choice of Primary Online Retailer ........................... 1530Youqin Pan
Purchasing Service Quality and Internal Customer Satisfaction: An Empirical Study ......... 1536M. Jun, S. Cai
An Empirical Investigation of Relationships Among Core Quality Management Practices, Infrastructure Quality Management Practices, and Quality Performance ............ 1542
Xingxing Zu
Do ISO 9000 Ceritfied Firms Outperformnon-ISO Firms in the Long Term? Analysis of Turkish Stock Market Returns................................................................................. 1548
C. Ozgur, M. Pinar
A Critical Factors Approach to ERP Informaiton Quality and Decision Quality..................... 1554A.Madapusi, C-C. Kuo, R. White
The Application of a Total Quality Management Approack to Support Recruiting in Schools of Music ...................................................................................................................... 1560
L. Weinstein, R. Paul
Effects of TQM on Customer-Related Performance Among Quality Award Winners in Europe........................................................................................................................................ 1565
F. Pakdil, M.E. Ceyhan
Effects of Six Sigma and Knowledge Management on Healthcare Organizational Results and Competitive Advantage........................................................................................... 1573
C.R. Gowen III, G.N. Stock, K.L. McFadden
TRACK: REGIONAL BEST PAPERS Rocky Mountain Chocolate Factory, Inc..................................................................................... 1579
Debora J. Gilliard
The Effect of Technology and Technological Advances on Customer Relationship Management .................................................................................................................................. 1582
Randy Brown
A Preliminary Assessment of the Validity of a Computer Literacy Construct: Conceptualizing and Operationalizing on Numerousness ....................................................... 1585
Gregory E. Truman
Multi Agent Strategies for Decision Support Applications....................................................... 1603D. West, S. Dellana
The Off-Shore Outsourcing of Information Technology Function: Indentification of Determinants............................................................................................................................. 1609
V.K. Agrawal, V.K. Agrawal
Analysis After Output ................................................................................................................... 1615Kenneth R. MacLeod
Public Service Demands by Timeshare Versus Hotel Properties in a Coastal Community .................................................................................................................................... 1621
D. Domke-Damonte, L. T. Damonte, G. Loftus
TRACK: SUPPLY CHAIN MANAGEMENT The Improvement on Demand Management from a Weight-Varying Component Forecast Methodology.................................................................................................................. 1627
Feng Zhang
Forecast Process Structure as a Key Driver for Determining Collaboration Requirements ................................................................................................................................ 1633
K. Sengupta, V.G. Hegde
The Effect of CPFR on Firm Performance: An Empirical Evaluation ...................................... 1639C.A. Hill, Y. Xia, G.P. Zhang
Supply Chain Infromation Sharing.............................................................................................. 1645H. Zhou, W.C. Benton
An Investigation of the Success of ERP Implementations in the U,S, .................................... 1651L.Y. Fok, S.J. Hartman, W.M. Fok, J. Li
Better Service for Customers with RFID..................................................................................... 1657P. Jaska, P.M. Reyes
Transaction Cost Analysis of Inter-Organizational Information Sharing in a Supply Network ............................................................................................................................. 1663
D-G. Kim, S. Samaddar
The Impact of ERP Implementation on Organization Capabilities and SCM Capabilities..... 1669W. Hwang, J-S. Lim
Volume 4
An Analysis of Optimal Remanufacturing Policies with Uncertainty in the Quality of Returns ...................................................................................................................................... 1675
S.K. Mukhopadhyay, H. Ma
Impact of Manufacturing Overhead on Order Management in a Two-Level Supply Chain .............................................................................................................................................. 1681
E.T. Kirche, R. Srivastava
Couterintuitive Benefits of Relaxing Inventory Replenishment Requirements: A System Dynamics Model Based Study ....................................................................................... 1687
B.Janamanchi, J.R. Burns
Supply Chain Coordination with Free Replacement Warranty................................................. 1693W-T. Hu, H. Benson, A. Banerjee
Modeling Unidirectional Transshipments in a Single Echelon, Multi-Location Inventory System with Lumpy Demand Parts............................................................................ 1699
Anil Kukreja
Examining the Impact of Supply Chain and JIT Intitiatives on Manufacturing Capability: Does Srategic Integration Matter? ........................................................................... 1705
Kwasi Amoako-Gyampah
A Heuristic Master Planning Algorithm for Green Supply Chain Management...................... 1711C-C. Chern, K-Y. Huang
Supply Chain Information and Relational Alignment: The Role of EDI Capability in Supplier Management................................................................................................................... 1717
K.C. Tan, V.R. Kannan
Empirical Study on the Critical Success Factors for RFID Implementation and Their Relationships with Expected Deployment Outcomes ..................................................... 1722
Rebecca Angeles
RFID Implement in the Supply Chain: Beyond Technology Adoption .................................... 1728Richard J. Miller
Exploring the Conditions of a Supplier's Opportunistic Behavior and Its Implications ....... 1734J.S. Jeong, T. Klein
Creating Successful Collaborations: An Empirical Study........................................................ 1740E. Vanpoucke, A. Vereecke
Early and Late Adopters of B2B Online Reverse Auctions: An Exploratory Study of Organizational Characteristics and Learning Outcomes ..................................................... 1746
Tobias Schoenherr
Competitive Advantage, Supply Chain Responsiveness and SCM Practices of a Firm ....... 1752A.Thatte, S.S. Rao, T.S. Ragu-Nathan
RFID Implemention in Retail Industry: Current Status, Issues, and Challenges.................... 1758M. Bhattacharya, C-H. Chu, T. Mullen
An Exploratory Study of RFID Implementation Benefits and Challenges in the Supply Chain ................................................................................................................................. 1764
D. Godon, J.K. Visich, S. Li
When Using a Carrot is Better than a Stick: The Effects of Buyer Power on Production Information Integration............................................................................................. 1770
L. Krajewski, J.C. Wei, S. Devararj
The Study of Supply Chain Intergration (SCI) and Organizational Performance Using Hierarchical Linear Modeling: a Comparative Study of SMES VS. LES ....................... 1776
T. Jitpaiboon, R. Dangol, D. Truong
Supplier Involvement in Lead Time Reduction: An Analysis and Framework ....................... 1782J. D. Hanson
Virtual Transfer Pricing Mechanisms in Global Supply Chain ................................................. 1788K. Liao, J.J. Zhang
Common Practices in Supply Chain Management: An International Comparative Study .............................................................................................................................................. 1793
P.Hong, S.S. Rao, J. Roh
A Framework for Supply Chain Maturity: An Empirical Investigation..................................... 1799A. Done, M. Frohlich, C. Voss
Factors Influencing Exit Flexibility of Supply Chain Management .......................................... 1805S-Y. Sun, T.L. Ju, S-M. Ju, C-Y. Wu
Modular Organization as an Agile Supply Chain Structure and Its Performance Impacts........................................................................................................................................... 1811
Liang-Chieh Cheng
Decision-Making for Reducing Supply Chain Volatility: Simpler May Be Better ................... 1817I. Kim, M.C. Springer
Outcome-And Behavior-Based Approaches to Supply Chain Risk Management.................. 1823A. Foroughi, M. Alvin, M. Kocakulah
Measuring the Supply Risk Construct: An Exploratory Study................................................. 1829J. Shockley, S.C. Ellis
Supply Chain Disruption: A Framework for Reconstruction.................................................... 1835N. Altay, A. Ross, G. Stading
Performance Metrics That Support Supply Chain Development ............................................. 1841P.R. Martin, J.W. Patterson
Understanding Supply Flexibility and Its Impact on Supply Chain Performance .................. 1847Y. Liao, S.S. Rao, P. Hong
Relational Governance in Buyer-Supplier Relationship: Structures, Processes, and Performance Implications..................................................................................................... 1853
S. Cai, Z. Yang, M.Jun
Looking intoSupply Chain Management: A Missing Type of Reintermediation..................... 1859Kiattisak Phongkusolchit
Development and Validation of Power Construct in IOS Supply Chain Network Context ........................................................................................................................................... 1865
X. Li, A.S. Kunnathur, T.S. Ragu-Nathan
Supplier Development: The Role of the Buyer-Supplier Relationship .................................... 1871C. Prahninshki, W.C. Benton, Y. Fan
Supply Chain Collaboration: Conceptualization and Instrument Development..................... 1877M. Cao, M.A. Vonderembse, T.S. Ragu-Nathan, Q. Zhang
The Impact of IOS Enabled External Integration on Capabilities of Buyer-Supplier DYADS............................................................................................................................................ 1883
A. Radhakrishnan, S.V. Sridharan, S. Davis
Agent Characteristics and Compliance Behavior in Supply Chain Disruptions .................... 1887K-T. Hung, Y.K. Ro, C. Tangpong
A Relational View of Supply Network Quality: An Exploratory Study of Supplier-Buyer and Supplier-Supplier Relationships. ......................................................................................... 1893
S. Samaddar, M. Daley
TRACK: INFORMATION SECURITY E-Commerce Security Threats, Awareness, Trust, and Security Practices: An Assessment of Perceptions ......................................................................................................... 1899
J.Q. Chen, M.B. Schmidt, D. Phan, K.P. Arnett
User Perceptions of Security Technologies .............................................................................. 1905D.M. Kline, L.He, U. Yaylacicegi
Indentifying How Determinants Impact Security-Based Upon Source Software Project Success Using Rule Induction ....................................................................................... 1911
R.G. Mathieu, B.A. Wray
Information Systems Security of a Developed Country in Asia: Taiwan ................................ 1917N. Tsai, C-L Chan, J. Chen
Securing Business Models and Data Against Intergrity Attacks ............................................. 1923S.Bapna, S. Patel
A Framework for IT-Based Information Systems Security ....................................................... 1929J. Hua, S. Patel, J. Zaveri
Exploring the Impetuses to the Diffusion of Information System Security ............................ 1935Q-J. Yeh,J-T.A. Chang
A Bayesian Method for Record-Based Disclosure Control ...................................................... 1941D.H. Jones, F.A. Mendez
The Role of Access Control and Authentication in Information Systems Security ............... 1947E. Karanja, S. Patel, J. Zaveri
Health Care Workers and Their Self-Selected Passwords: An Empirical Investigation .................................................................................................................................. 1953
B.D. Medlin, A. Romaniello
A Pattern Study on Computer Virus Attacks ............................................................................. 1959J. Wei, R. Reid, H. Zhang
Privacy Policy Regulations: An Empirical Investigation .......................................................... 1965G.M-M. Novartis, N. Ashrafi, W. Koehler, J-P. Kuilboer
TRACK: SERVICES MANAGEMENT Airline Network Strategies, Cycle Times, and Profitability: 2004-2006 ................................... 1971
D. West, J. Bradley
Appointment Scheduling with Overbooking to Mitigate Producticity Loss from No-Shows....................................................................................................................................... 1977
L.R. LaGanga, S.R. Lawrence
Predicting Follow-Up Purchases Based on Internet Product Returns Execution ................. 1983K.K. Boyer, D.A. Mollenkopf, E. Rabinovich, G.R. Strickler
Managing Manpower and Cutting Costs in the Healthcare Industry....................................... 1989M. Kocakulah
Healthcare Supply Network Integration: An Interdisciplinary Empirical Investigation ......... 1995E. H. Thrasher, C. Craighead, T. A. Byrd
A Principal Components Factor Analysis of Patient Satisfaction Communication Factors ........................................................................................................................................... 1997
Angela M. Wicks
The Effect of Discounts on Optimal Pricing for Two-Class Queue ........................................ 2003Antonios Burnetas, Apostolos Burnetas
Privatizing Medicare: Can the Market Deliver a More Efficient Service than the Government?................................................................................................................................. 2009
Laura B. Forker
Research Abstract-Evaluating the Effectiveness of Utility Privatization Efforts ................... 2015C.Braziel, A.E. Thal Jr, J.D. Weir
Seeking Fit Between I.T. and Service Operations Strategy: Building I.T. Capabilities for Effective Service Delivery ................................................................................. 2017
D. Wang, S. Tadisina
Net Profit, Sales Growth and Process Innovativeness in Technology Services Organizations ................................................................................................................................ 2023
M.P. Joshi, S.R. Das
Levels of Analysis and Their Impact on the Assessment of Service Quality ......................... 2029R.E. Miller, B. Hardgrave, T.W. Jones
Airline Service Quality: The Human Element ............................................................................. 2035X. Koufteros, S. Babbar
Determinants of Customer-Perceived Service Quality in Fast-Food Restaurants (FFRS)............................................................................................................................................. 2041
h.Qin, V.R. Prybutok, M. Knipper, M.M. Hossain
Examining Competitive Priorities and Competitive Advantages in Service Organizations Using Importance-Performance Analysis ......................................................... 2047
Daniel I. Prajogo
The Importance of Customer Staisfaction Within the Wireless Industry and the Implication to a Local Telecommunication Provider................................................................. 2053
S.I. Ali, R.E. Downing
Communication Mode and Quality: Measuring Customer Satisfaction in Technical Support Systems........................................................................................................................... 2058
F. He, S.K. Tadisina
A Study on the Congruence Between Focus of Service Strategy and Factors Influencing Customers' Satisfaction: Focusing on Global Fast Food Franshises ................ 2064
S. Lim, S. Lee, K. Park
Prosposed Impacts of Culture on Service Script Effectiveness .............................................. 2070S.A. Hopkins, W. Nie, W.E. Hopkins
Analyzing Free-Text Customer Feedback .................................................................................. 2076Nicholas Evangelopoulos
Customer Roles In Service Supply Chains ................................................................................ 2082Scott E. Sampson
Foundations of Complex Adaptive Service Systems................................................................ 2088Harry Katzan Jr.
A Structural Equation Modeling Approach to Investigating the Effective Implementation of Quality Improvement Initiatives in Service Operational Environments.............................. 2094
M.M. Yasin, M. Augusto, J. lisboa
Anatomy of Service Failure: a Text-minimg Based Network Approach.................................. 2100Ravi S. Behara
TRACK: STRATEGY AND POLICY The Effect of Market Entry Timing on Organizational Mortality: A Study Using the International Automobile Industry .............................................................................................. 2106
M. Mayfield, J. Mayfield
Organizational Architecture: The New Reality ........................................................................... 2112Derrick D'Souza
Diversified Business Groups and Corporate Restructuring In China ..................................... 2118Jun Zhao
The Fortune Reputation "Halo" Effect: Does It Matter?............................................................ 2123E.H. Hall, J. Lee
The Effect of TMT Characteristics on the Choice of Alternative Turnaround Strategies: An Upper Echelon Perspective ................................................................................ 2124
M.A. Abebe, M.D.Michalisin
Business Impacts of Hurricane Rita ........................................................................................... 2130B. Mayer, J. Moss, K. Dale
An Exploratory Study of the Relationships Between Environmental Scanning and Individual Differences................................................................................................................... 2136
A. Angriawan, M. Abebe, H. Hartke
TRACK: STATISTICS AND DECISION ANALYSIS Formative Constructs in Operations and Manufacturing Management Research................. 2142
S. Roy, M. Tarafdar, T.S. Ragu-Nathan, E. Marsillac
Analysis of Data Prior to Multivariate Statistical Analysis: An Application ........................... 2148C.A. Cilan, T. Bayrak, E. Coskun
The Asymmetry of Measures of Qualitative Dispersion ........................................................... 2154John R. Dickinson
Asymptotic Study of the maximum Likelihood Estimator of a Change-Point Under Smooth Changes in Multivariate Gaussian Families ................................................................ 2156
S. Fotopoulos, L. Tan, V. Jandhyala
Extending Two-Class Generalized Newsvendor Formulae to Multiple Demand Classes........................................................................................................................................... 2162
Ali Yasar
The Study of Risk Decision for Water Treatment Plant ............................................................ 2168Y-S. Hsu, S-C. Chang
Diversity and Multi-Agent Financial Decision Systems ............................................................ 2177D. West, S. Dellana
Detecting Mean Shifts in Multivariate Autocorrelated Processes ........................................... 2183H.B. Hwarng, Y. Wang
Analytical Results on Generalizations of the Newsvendor Formula with Implications in a Service Enveronment ................................................................................................................ 2189
Ali Yasar
Limitations of the Critical Ratio Method for Determining Pareto Settements in Negotiations .................................................................................................................................. 2195
J.S. Neves
Relative Efficiency Method for Multiple Attribute Decision Making ........................................ 2201Junwen Feng
Preference Reversals for Atomic Information Bundles in Lotteries with Multiple Actions ........................................................................................................................................... 2207
N.O. Bakir
Further Evidence of Robustness in Croston's Method............................................................. 2213M. Lindsey, R. Pavur
Sensitivity of Hartley's Test to Group Size................................................................................. 2219N.B. Marks
Performance Comparison of Truncated One-Sided Sequential Tests for a Proportion ........ 2225Tom McWilliams
Author Index