denmark shcr 1 day, april 2015 jackie lynton & kate pound

CommunityCall to attention Stay with the process
#SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs
Agenda for the day
TimeSubjectSpeaker09.00 09.10IntroductionBritt Wendelboe09.10 10.00M1: Being a health and care radical: change begins with me10.00 10.30M2: Building alliances for change10.30 11.00BREAK11.00 11.30(Continuation) M2: Building alliances for change11.30 11.50Change agent storyCamilla Noelle Rathcke11.50 12.30M3: Rolling with resistance12.30 13.30LUNCH13.30 13. 50(Continuation) M3: Rolling with resistance13.50 14.50M4: Making change happen14.50 15.30M5: Moving beyond the edge15.30 16.00Ending the dayBritt Wendelboe
Welcome to the School for Health and Care Radicals a global community of change agentsMore than 5,000 change agents in health and care have taken part in The School for Health and Care RadicalsFrom more than 60 countries, including:Australia, Belgium, Canada, Czech Republic, Denmark, England, France, Germany, Ireland, Netherlands, New Zealand, Norway, Northern Ireland, Philippines, Saudi Arabia, Scotland, Spain, Sweden, Ukraine, United Arab Emirates, USA, Wales
Follow on Twitter @JackieLynton@KateSlater2 @School4Radicals@TheEdgeNHSSubscribe to
Get materials from The School for Health and Care Radicals: www.theedge.nhsiq.nhs.uk/school
htts://www.facebook.com/groups/15170225286921/?fref=ts
TheEdge.nhsiq.nhs.uk Four ways to connect!
#SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs#SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs
Being an effective change activistTransformational leadershipThought diversity and disruptive innovationScale and spread of changeThe new methods for change
www.nhsiq.nhs.uk/ImprovementFundamentalsDelivered entirely online to study at your own time and paceFeatures live knowledge exchange events with experts and other participantsGives you the tools to put improvement ideas into practiceConnect with a global improvement communityFree to ANYONE interested in improving health and care
Five enabling themes in change and transformation www.nhsiq.nhs.uk/whitepaper
Everyone has gifts and strengthsWhats your superpower ?
@HelenBevan @BoelGare @JackieLynton #Quality 2014 #M5
Activity
Introduce yourself to others at your table. Tell a quick story that demonstrates what your super power is and why you came to the workshop today.
Time allowed: 10 minutes for the whole table
#NHSChangeDay #SHCRchat#NHSChangeDay #SHCRchat
Image from: @TheWorldStoriesChange the world
ENGAGEMENTCOMMITMENTENERGY
Creating a space for getting ready for changeInvitation to thinking differently about change Share the collective wisdom of people in the room 5 minutes of wisdom
Overview

Strong sense public service and community

1986
1. I did not feel heard, supported
2. Let down by my profession3. I was part of a hierarchical system that didnt protect vulnerable people

NurseChecked Out!

Always fighting for change and speaking out

This picture was taken from the window of my hotel room in Scotland when I asked myself one of the most important questions

Knowing your purpose

It was about trying to move the mountain it was about climbing it Together/WeAlone/Me

30 years onStaff didnt feel heard checked outCompliance over commitmentStaff not feeling permission to make to make changes

Can I really make the change?Will the system really ALLOW me?

As a radical its not just about me, its about how I work with others1. Cut on the dotted line 2. Rotate 180 degrees

Creating change through connections and building relationships
#NHSChangeDay #SHCRchat
Now I dont!I bring my authentic self to work I had to be someone else to fit in
#NHSChangeDay #SHCRchat@HelenBevan @BoelGare @JackieLynton #Quality 2014 #M5
Reconnected with my values
Change starts with me
NHS Change Day - Making a difference
@HelenBevan @JackieLynton #mixmashup
Quote from ChloeI was inspired by the caring, creative and committed individuals I met in the NHS and realised I need to fulfil a sense of purpose in using my skills and passion in helping others.I want
Call to actionThe more you share your story, you create hope, and the more you create hope, the more you can create change.Jackie LyntonShare your story
The history of the School200220142013201020122003NHS Change Day 2013
A school for healthcare radicals
Applying social movement thinking to healthcare improvement
The School for Health and Care Radicals
A one day school for organisational radicals
Applying community organising principles to healthcare improvement
2015 #SHCR #Patient15 @JackieLynton @KateSlater2 @School4Radicals @TheEdgeNHS
So why do we keep reinventing the past and calling it the future?Image used under Creative Commons licence: Kicki
@HelenBevan #SHCR #QF15
Resources to improve health and careEconomic resourcesdiminish with usemoneymaterialstechnology
Natural resourcesgrow with userelationshipscommitmentcommunity
Based on principles from Albert Hirschman, Against Parsimony
diminishgrow
http://www.theedge.nhsiq.nhs.uk/school/ Module 1: Being a health and care radical: Change starts with me
Starts on the fringe (at the edge)Starts with the activistsGary Hamelalways
DIGITALCONNECTIONSEISMIC SHIFTSHierarchical powerWork complexityChange from the edge
Leading change in a new era
Leading change in a new eraMost healthcare transformation efforts are driven from this side
DiscussionWhat are the implications of the emerging direction for the way change agents work?
Source: Gary Hamel
Source:@Alfacarlo
John Kotter, the most influential thought leader globally, recognises new approaches are needed FROM
John Kotter: Accelerate! We wont create big change through hierarchy on its ownWe need hierarchy AND networkMany change agents, not just a few, with many acts of leadershipAt least 50% buy-in requiredChanging our mindsetFrom have to to want toTO
Must doWant to do Kotter: From have to to want to
From have to to want toSource of image s:www.slideshare.net/mexicanwave/champions-trolls-10-years-of-the-cipd-online-community
Managers know how to command obedience and diligence, but most are clueless when it comes to galvanizing the sort of volunteerism that animates life on the social web. Initiative, imagination and passion cant be commandedtheyre gifts. Gary Hamel http://www.mixmashup.org/blog/reinventing-management-mashup-architecture-ideology
People who are highly connected have twice as much power to influence change as people with hierarchical powerLeandro Herrerohttp://t.co/Du6zCbrDBC
is the new normal!By questioning existing ideas, by opening new fields for action, change agents actually help organisations survive and adapt to the 21stCentury.Cline Schillinger
Image by neilperkin.typepad.com
What does it mean to be a rebel or a radical?
We need rebels!The principal champion of a change initiative, cause or actionRebels

denmark shcr 1 day, april 2015 jackie lynton & kate pound

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