denmark shcr 1 day, april 2015 jackie lynton & kate pound

Download Denmark SHCR 1 day, April 2015 Jackie Lynton & Kate Pound

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  • CommunityCall to attention Stay with the process

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    Agenda for the day

    TimeSubjectSpeaker09.00 09.10IntroductionBritt Wendelboe09.10 10.00M1: Being a health and care radical: change begins with me10.00 10.30M2: Building alliances for change10.30 11.00BREAK11.00 11.30(Continuation) M2: Building alliances for change11.30 11.50Change agent storyCamilla Noelle Rathcke11.50 12.30M3: Rolling with resistance12.30 13.30LUNCH13.30 13. 50(Continuation) M3: Rolling with resistance13.50 14.50M4: Making change happen14.50 15.30M5: Moving beyond the edge15.30 16.00Ending the dayBritt Wendelboe

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    Welcome to the School for Health and Care Radicals a global community of change agentsMore than 5,000 change agents in health and care have taken part in The School for Health and Care RadicalsFrom more than 60 countries, including:Australia, Belgium, Canada, Czech Republic, Denmark, England, France, Germany, Ireland, Netherlands, New Zealand, Norway, Northern Ireland, Philippines, Saudi Arabia, Scotland, Spain, Sweden, Ukraine, United Arab Emirates, USA, Wales

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    Follow on Twitter @JackieLynton@KateSlater2 @School4Radicals@TheEdgeNHSSubscribe to

    Get materials from The School for Health and Care Radicals: www.theedge.nhsiq.nhs.uk/school

    htts://www.facebook.com/groups/15170225286921/?fref=ts

    TheEdge.nhsiq.nhs.uk Four ways to connect!

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs#SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    Being an effective change activistTransformational leadershipThought diversity and disruptive innovationScale and spread of changeThe new methods for change

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    www.nhsiq.nhs.uk/ImprovementFundamentalsDelivered entirely online to study at your own time and paceFeatures live knowledge exchange events with experts and other participantsGives you the tools to put improvement ideas into practiceConnect with a global improvement communityFree to ANYONE interested in improving health and care

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    Five enabling themes in change and transformation www.nhsiq.nhs.uk/whitepaper

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    Everyone has gifts and strengthsWhats your superpower ?

    @HelenBevan @BoelGare @JackieLynton #Quality 2014 #M5

    Activity

    Introduce yourself to others at your table. Tell a quick story that demonstrates what your super power is and why you came to the workshop today.

    Time allowed: 10 minutes for the whole table

    #NHSChangeDay #SHCRchat#NHSChangeDay #SHCRchat

    Image from: @TheWorldStoriesChange the world

    ENGAGEMENTCOMMITMENTENERGY

    Creating a space for getting ready for changeInvitation to thinking differently about change Share the collective wisdom of people in the room 5 minutes of wisdom

    Overview

  • Strong sense public service and community

  • 1986

    1. I did not feel heard, supported

    2. Let down by my profession3. I was part of a hierarchical system that didnt protect vulnerable people

  • NurseChecked Out!

  • Always fighting for change and speaking out

  • This picture was taken from the window of my hotel room in Scotland when I asked myself one of the most important questions

  • Knowing your purpose

  • It was about trying to move the mountain it was about climbing it Together/WeAlone/Me

  • 30 years onStaff didnt feel heard checked outCompliance over commitmentStaff not feeling permission to make to make changes

  • Can I really make the change?Will the system really ALLOW me?

  • As a radical its not just about me, its about how I work with others1. Cut on the dotted line 2. Rotate 180 degrees

  • Creating change through connections and building relationships

    #NHSChangeDay #SHCRchat

    Now I dont!I bring my authentic self to work I had to be someone else to fit in

    #NHSChangeDay #SHCRchat@HelenBevan @BoelGare @JackieLynton #Quality 2014 #M5

    Reconnected with my values

    #NHSChangeDay #SHCRchat@HelenBevan @BoelGare @JackieLynton #Quality 2014 #M5

    Change starts with me

    #NHSChangeDay #SHCRchat@HelenBevan @BoelGare @JackieLynton #Quality 2014 #M5

    NHS Change Day - Making a difference

    @HelenBevan @JackieLynton #mixmashup

    Quote from ChloeI was inspired by the caring, creative and committed individuals I met in the NHS and realised I need to fulfil a sense of purpose in using my skills and passion in helping others.I want

    #NHSChangeDay #SHCRchat@HelenBevan @BoelGare @JackieLynton #Quality 2014 #M5

    Call to actionThe more you share your story, you create hope, and the more you create hope, the more you can create change.Jackie LyntonShare your story

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    The history of the School200220142013201020122003NHS Change Day 2013

    A school for healthcare radicals

    Applying social movement thinking to healthcare improvement

    The School for Health and Care Radicals

    A one day school for organisational radicals

    Applying community organising principles to healthcare improvement

    2015 #SHCR #Patient15 @JackieLynton @KateSlater2 @School4Radicals @TheEdgeNHS

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    So why do we keep reinventing the past and calling it the future?Image used under Creative Commons licence: Kicki

    @HelenBevan #SHCR #QF15

    Resources to improve health and careEconomic resourcesdiminish with usemoneymaterialstechnology

    Natural resourcesgrow with userelationshipscommitmentcommunity

    Based on principles from Albert Hirschman, Against Parsimony

    diminishgrow

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs#SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    http://www.theedge.nhsiq.nhs.uk/school/ Module 1: Being a health and care radical: Change starts with me

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    Starts on the fringe (at the edge)Starts with the activistsGary Hamelalways

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    DIGITALCONNECTIONSEISMIC SHIFTSHierarchical powerWork complexityChange from the edge

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    Leading change in a new era

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    Leading change in a new eraMost healthcare transformation efforts are driven from this side

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs#SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    DiscussionWhat are the implications of the emerging direction for the way change agents work?

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    Source: Gary Hamel

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    Source:@Alfacarlo

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    John Kotter, the most influential thought leader globally, recognises new approaches are needed FROM

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    John Kotter: Accelerate! We wont create big change through hierarchy on its ownWe need hierarchy AND networkMany change agents, not just a few, with many acts of leadershipAt least 50% buy-in requiredChanging our mindsetFrom have to to want toTO

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    Must doWant to do Kotter: From have to to want to

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    From have to to want toSource of image s:www.slideshare.net/mexicanwave/champions-trolls-10-years-of-the-cipd-online-community

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    Managers know how to command obedience and diligence, but most are clueless when it comes to galvanizing the sort of volunteerism that animates life on the social web. Initiative, imagination and passion cant be commandedtheyre gifts. Gary Hamel http://www.mixmashup.org/blog/reinventing-management-mashup-architecture-ideology

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    People who are highly connected have twice as much power to influence change as people with hierarchical powerLeandro Herrerohttp://t.co/Du6zCbrDBC

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    is the new normal!By questioning existing ideas, by opening new fields for action, change agents actually help organisations survive and adapt to the 21stCentury.Cline Schillinger

    Image by neilperkin.typepad.com

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs#SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    What does it mean to be a rebel or a radical?

    #SCHR #Patient15 @jackielynton @KateSlater2 @School4Radicals @theedgenhs

    We need rebels!The principal champion of a change initiative, cause or actionRebels