design and develop learning programs to meet customer needs
TRANSCRIPT
Design and develop learning programs to meet customer needs
Ambition in Action
www.sit.nsw.edu.au
Gerard KellLearning and Innovation
Annette LeverettLearning and Innovation
Resources located on myLearning at:
http://umfweb2.sydney.det.win/mylearningwiki/index.php/Designing_and_delivering_training_packages#Designing_and_developing.C2.A0learning_programs_to_meet_customer_needs
Ambition in Action
www.sit.nsw.edu.au
This workshop is designed as a professional conversation to allow you
the opportunity to explore the competency required to conceptualise, design, develop and evaluate learning
programs to meet an identified need for a group of learners, using appropriate
criteria.
Ambition in Action
www.sit.nsw.edu.au
Topics: Concepts Defining the parameters of a learning program in
consultation with the client/s Generate options for designing a learning program Develop learning program content, delivery and assessment
strategies and documentation AQTF and ISO 9001 for the Education and Training Sector
delivery and assessment standards Design the structure of the learning program Review the learning program
Ambition in Action
www.sit.nsw.edu.au
Tasks:1. Undertaking a Training needs analysis
2. Selecting a training package to meet the client needs
3. Identifying content, resources, learning activities, assessment requirements
4. Determining content chunking, sequence, timing, delivery and assessment strategies, documentation
5. Evaluating and reviewing draft , obtaining client feedback and endorsement
Ambition in Action
www.sit.nsw.edu.au
• TAADES401A Use training packages to meet client needs
• TAADES402A Design and develop learning programs
TAA Field: Learning Design
Ambition in Action
www.sit.nsw.edu.au
Assessment / RPL:
Undertaking this workshop and completing the associated activities may provide evidence towards
TAADES402B: Design and develop learning programs
TAADES401B: Use training packages to meet client needs
Ambition in Action
www.sit.nsw.edu.au
Define the Basis for Using Training Packages and Accredited Courses
• Training Packages and client needs
• Selecting a training package
• Examining the contents
Ambition in Action
www.sit.nsw.edu.au
Analyse and Interpret the Qualifications Framework
• The qualifications framework
• Seeking guidance
Ambition in Action
www.sit.nsw.edu.au
Analyse and Interpret Competency Standards and Accredited Modules for Client Application/s
• Competency standards
• Competency standards and client needs
• Documentation
Ambition in Action
www.sit.nsw.edu.au
Analyse and Interpret Assessment Guidance for Client Application
• Analyse the assessment guidelines
• Meeting client needs
Ambition in Action
www.sit.nsw.edu.au
Define the Parameters of the Learning Program in Consultation with the Client/s• Every program needs a reason and a purpose
• Understanding the learners
• Understanding the scope and breadth of the learning program
• Confirming relevant standards and benchmarks
• Matching objectives to benchmarks
• Sourcing support for the learning program
• Operations and environment requirements
Ambition in Action
www.sit.nsw.edu.au
Generate Options for Designing the learning Program
• Learning strategy guides the program development
• Different levels of participants
• Using existing resources
• Consulting others on program content
• Time, cost and logistics considerations
• Selecting the most appropriate options
Ambition in Action
www.sit.nsw.edu.au
Develop the learning program content
• Matching the subject matter content to design options
• Evaluating the resources for relevance and quality
• Customising for the purpose and audience
• Making activities and materials relevant and engaging
• Specifying assessment requirements
Ambition in Action
www.sit.nsw.edu.au
Design the structure of the learning program
• Sequencing and segmenting enhance and support the learning
• Setting the time frame
• Methods for delivery and assessment
• Evaluating organisational readiness
• Summarising the program
Ambition in Action
www.sit.nsw.edu.au
Review the learning Program
• Evaluating the learning program
• Enhancing the review process
• Adjusting the draft program
• Gaining final approval
• Making the learning program dynamic
Learning and InnovationDesign and develop learning programs to meet customer needsFacilitators: Gerard Kell and Annette Leverett