design symposium north2010
TRANSCRIPT
ANN RIMMERFounder & director oF Strategy, clock creative
north WeSt head For the dBa
values bring us together | creative sets us apart
Design symposium north 2010
dBa education lecture
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Positioning yourself as a brandImpact, a clear proposition, striking personality and key differentiators.How do you use these principles when selling yourself to a potential employer?
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Positioning for effectiveness
Your unique proposition
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Positioning for effectiveness
Your unique proposition–
Know your audience
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Positioning for effectiveness
Your unique proposition–
Know your audience–
Have a strategy
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Positioning for effectiveness
Your unique proposition–
Know your audience–
Have a strategy–
Focus – be targeted
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Positioning for effectiveness
Your unique proposition–
Know your audience–
Have a strategy–
Focus – be targeted–
Professional – talk the language of your audience
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
The case for effectiveness
Design Effectiveness Awards – why they exist
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
The case for effectiveness
Design Effectiveness Awards – why they exist–
What is being measured and why
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
The case for effectiveness
Design Effectiveness Awards – why they exist–
What is being measured and why–
Why this is important to design
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Case Study – DEA Winner
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Clipper TeaWilliams Murray HammGrand Prix 2005
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Background
Founded 1983 by Mike & Lorraine Brehme Clipper was founded to give UK consumers ‘the tea they deserved’
Case study:Clipper teaWilliams murray hammgrand prix 2005
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Background
Founded 1983 by Mike & Lorraine Brehme Clipper was founded to give UK consumers ‘the tea they deserved’
–
For them this meant using organic & Fair Trade products of superior quality
Case study:Clipper teaWilliams murray hammgrand prix 2005
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Background
Founded 1983 by Mike & Lorraine Brehme Clipper was founded to give UK consumers ‘the tea they deserved’
–
For them this meant using organic & Fair Trade products of superior quality
–
By the 90’s they started gaining listings in major multiples
Case study:Clipper teaWilliams murray hammgrand prix 2005
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Background
Founded 1983 by Mike & Lorraine Brehme Clipper was founded to give UK consumers ‘the tea they deserved’
–
For them this meant using organic & Fair Trade products of superior quality
–
By the 90’s they started gaining listings in major multiples
–
However the owners were uncomfortable about the way the brand looked. To maximise retail potential they wanted to invest in the brand image
Case study:Clipper teaWilliams murray hammgrand prix 2005
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
The Market
UK tea market is in long term decline
Case study:Clipper teaWilliams murray hammgrand prix 2005
source: national drinks survey
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
The Market
UK tea market is in long term decline
–
1980 84% of the UK population drank tea
Case study:Clipper teaWilliams murray hammgrand prix 2005
source: national drinks survey
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
The Market
UK tea market is in long term decline
–
1980 84% of the UK population drank tea
–
By 2004 only 64% of the UK population drank tea
Case study:Clipper teaWilliams murray hammgrand prix 2005
source: national drinks survey
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
The Market
UK tea market is in long term decline
–
1980 84% of the UK population drank tea
–
By 2004 only 64% of the UK population drank tea
–
The premium end was bucking the trend with Twinings & Café Direct introducing organic offers
Case study:Clipper teaWilliams murray hammgrand prix 2005
source: national drinks survey
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Competitor DesignCase study:Clipper teaWilliams murray hammgrand prix 2005
source: national drinks survey
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Pre-project pack designsCase study:Clipper teaWilliams murray hammgrand prix 2005
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Designing a solution
Brand positioning defined as “the thinking persons cuppa”
Case study:Clipper teaWilliams murray hammgrand prix 2005
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Designing a solution
Brand positioning defined as “the thinking persons cuppa”
–
Each pack was to impact wisdom about the tea growing regions
Case study:Clipper teaWilliams murray hammgrand prix 2005
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Designing a solution
Brand positioning defined as “the thinking persons cuppa”
–
Each pack was to impact wisdom about the tea growing regions
–
Each theme was painstakingly researched eg ‘Specialteas’ features wild animals that are indigenous to the plantation
Case study:Clipper teaWilliams murray hammgrand prix 2005
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Case study:Clipper teaWilliams murray hammgrand prix 2005
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Case study:Clipper teaWilliams murray hammgrand prix 2005
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Effectiveness
114% uplift in sales within 1 year
Case study:Clipper teaWilliams murray hammgrand prix 2005
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Effectiveness
114% uplift in sales within 1 year
–
400% increase in sales within 4 years
Case study:Clipper teaWilliams murray hammgrand prix 2005
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Effectiveness
114% uplift in sales within 1 year
–
400% increase in sales within 4 years
–
Facings in Tesco pre-launch were 17, increasing to 34 by year 4
Case study:Clipper teaWilliams murray hammgrand prix 2005
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Effectiveness
114% uplift in sales within 1 year
–
400% increase in sales within 4 years
–
Facings in Tesco pre-launch were 17, increasing to 34 by year 4
–
Facings in Sainsburys pre-launch were 20, increasing to 27 by year 4
Case study:Clipper teaWilliams murray hammgrand prix 2005
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Effectiveness
114% uplift in sales within 1 year
–
400% increase in sales within 4 years
–
Facings in Tesco pre-launch were 17, increasing to 34 by year 4
–
Facings in Sainsburys pre-launch were 20, increasing to 27 by year 4
–
Exports increased from 1 country (Australia) to 23
Case study:Clipper teaWilliams murray hammgrand prix 2005
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Effectiveness
114% uplift in sales within 1 year
–
400% increase in sales within 4 years
–
Facings in Tesco pre-launch were 17, increasing to 34 by year 4
–
Facings in Sainsburys pre-launch were 20, increasing to 27 by year 4
–
Exports increased from 1 country (Australia) to 23
–
Clipper increased distribution in the UK to include food service, hotels, health clubs, chemists
Case study:Clipper teaWilliams murray hammgrand prix 2005
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Effectiveness
114% uplift in sales within 1 year
–
400% increase in sales within 4 years
–
Facings in Tesco pre-launch were 17, increasing to 34 by year 4
–
Facings in Sainsburys pre-launch were 20, increasing to 27 by year 4
–
Exports increased from 1 country (Australia) to 23
–
Clipper increased distribution in the UK to include food service, hotels, health clubs, chemists
–
Growth continues despite a decline in the UK tea market
Case study:Clipper teaWilliams murray hammgrand prix 2005
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Conclusion
Design is about problem solving
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Conclusion
Design is about problem solving
–
Clients are looking for their agencies to deliver measurable returns
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Conclusion
Design is about problem solving
–
Clients are looking for their agencies to deliver measurable returns
–
Designers have to first understand the clients issues, the market place and the objectives before a solution can be found
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Conclusion
Design is about problem solving
–
Clients are looking for their agencies to deliver measurable returns
–
Designers have to first understand the clients issues, the market place and the objectives before a solution can be found
–
Design agencies are working hard to demonstrate how they impact on their clients’ business
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Conclusion
Design is about problem solving
–
Clients are looking for their agencies to deliver measurable returns
–
Designers have to first understand the clients issues, the market place and the objectives before a solution can be found
–
Design agencies are working hard to demonstrate how they impact on their clients’ business
–
Designers have to contribute to this
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Back to you
Understand what an agency wants from its designers – work out how you can deliver this
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Back to you
Understand what an agency wants from its designers – work out how you can deliver this
–
Think about what you have to offer an agency
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Back to you
Understand what an agency wants from its designers – work out how you can deliver this
–
Think about what you have to offer an agency
–
Then position yourself as that specialist
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Back to you
Understand what an agency wants from its designers – work out how you can deliver this
–
Think about what you have to offer an agency
–
Then position yourself as that specialist
–
Market yourself – demonstrate creativity, organisational skills, communication skills, dedication and commitment
Design Business Associationwww.dba.org.uk
Design symposium north 2010DBA education Lecture
Back to you
Understand what an agency wants from its designers – work out how you can deliver this
–
Think about what you have to offer an agency
–
Then position yourself as that specialist
–
Market yourself – demonstrate creativity, organisational skills, communication skills, dedication and commitment
–
Only the best will succeed. Get out there and don’t give up.