design symposium north2010

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ANN RIMMER FOUNDER & DIRECTOR OF STRATEGY, CLOCK CREATIVE NORTH WEST HEAD FOR THE DBA values bring us together | creative sets us apart DESIGN SYMPOSIUM NORTH 2010 DBA EDUCATION LECTURE

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ANN RIMMERFounder & director oF Strategy, clock creative

north WeSt head For the dBa

values bring us together | creative sets us apart

Design symposium north 2010

dBa education lecture

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Positioning yourself as a brandImpact, a clear proposition, striking personality and key differentiators.How do you use these principles when selling yourself to a potential employer?

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Positioning for effectiveness

Your unique proposition

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Positioning for effectiveness

Your unique proposition–

Know your audience

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Positioning for effectiveness

Your unique proposition–

Know your audience–

Have a strategy

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Positioning for effectiveness

Your unique proposition–

Know your audience–

Have a strategy–

Focus – be targeted

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Positioning for effectiveness

Your unique proposition–

Know your audience–

Have a strategy–

Focus – be targeted–

Professional – talk the language of your audience

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

The case for effectiveness

Design Effectiveness Awards – why they exist

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

The case for effectiveness

Design Effectiveness Awards – why they exist–

What is being measured and why

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

The case for effectiveness

Design Effectiveness Awards – why they exist–

What is being measured and why–

Why this is important to design

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Case Study – DEA Winner

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Clipper TeaWilliams Murray HammGrand Prix 2005

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Background

Founded 1983 by Mike & Lorraine Brehme Clipper was founded to give UK consumers ‘the tea they deserved’

Case study:Clipper teaWilliams murray hammgrand prix 2005

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Background

Founded 1983 by Mike & Lorraine Brehme Clipper was founded to give UK consumers ‘the tea they deserved’

For them this meant using organic & Fair Trade products of superior quality

Case study:Clipper teaWilliams murray hammgrand prix 2005

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Background

Founded 1983 by Mike & Lorraine Brehme Clipper was founded to give UK consumers ‘the tea they deserved’

For them this meant using organic & Fair Trade products of superior quality

By the 90’s they started gaining listings in major multiples

Case study:Clipper teaWilliams murray hammgrand prix 2005

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Background

Founded 1983 by Mike & Lorraine Brehme Clipper was founded to give UK consumers ‘the tea they deserved’

For them this meant using organic & Fair Trade products of superior quality

By the 90’s they started gaining listings in major multiples

However the owners were uncomfortable about the way the brand looked. To maximise retail potential they wanted to invest in the brand image

Case study:Clipper teaWilliams murray hammgrand prix 2005

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

The Market

UK tea market is in long term decline

Case study:Clipper teaWilliams murray hammgrand prix 2005

source: national drinks survey

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

The Market

UK tea market is in long term decline

1980 84% of the UK population drank tea

Case study:Clipper teaWilliams murray hammgrand prix 2005

source: national drinks survey

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

The Market

UK tea market is in long term decline

1980 84% of the UK population drank tea

By 2004 only 64% of the UK population drank tea

Case study:Clipper teaWilliams murray hammgrand prix 2005

source: national drinks survey

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

The Market

UK tea market is in long term decline

1980 84% of the UK population drank tea

By 2004 only 64% of the UK population drank tea

The premium end was bucking the trend with Twinings & Café Direct introducing organic offers

Case study:Clipper teaWilliams murray hammgrand prix 2005

source: national drinks survey

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Competitor DesignCase study:Clipper teaWilliams murray hammgrand prix 2005

source: national drinks survey

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Pre-project pack designsCase study:Clipper teaWilliams murray hammgrand prix 2005

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Designing a solution

Brand positioning defined as “the thinking persons cuppa”

Case study:Clipper teaWilliams murray hammgrand prix 2005

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Designing a solution

Brand positioning defined as “the thinking persons cuppa”

Each pack was to impact wisdom about the tea growing regions

Case study:Clipper teaWilliams murray hammgrand prix 2005

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Designing a solution

Brand positioning defined as “the thinking persons cuppa”

Each pack was to impact wisdom about the tea growing regions

Each theme was painstakingly researched eg ‘Specialteas’ features wild animals that are indigenous to the plantation

Case study:Clipper teaWilliams murray hammgrand prix 2005

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Case study:Clipper teaWilliams murray hammgrand prix 2005

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Case study:Clipper teaWilliams murray hammgrand prix 2005

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Effectiveness

114% uplift in sales within 1 year

Case study:Clipper teaWilliams murray hammgrand prix 2005

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Effectiveness

114% uplift in sales within 1 year

400% increase in sales within 4 years

Case study:Clipper teaWilliams murray hammgrand prix 2005

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Effectiveness

114% uplift in sales within 1 year

400% increase in sales within 4 years

Facings in Tesco pre-launch were 17, increasing to 34 by year 4

Case study:Clipper teaWilliams murray hammgrand prix 2005

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Effectiveness

114% uplift in sales within 1 year

400% increase in sales within 4 years

Facings in Tesco pre-launch were 17, increasing to 34 by year 4

Facings in Sainsburys pre-launch were 20, increasing to 27 by year 4

Case study:Clipper teaWilliams murray hammgrand prix 2005

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Effectiveness

114% uplift in sales within 1 year

400% increase in sales within 4 years

Facings in Tesco pre-launch were 17, increasing to 34 by year 4

Facings in Sainsburys pre-launch were 20, increasing to 27 by year 4

Exports increased from 1 country (Australia) to 23

Case study:Clipper teaWilliams murray hammgrand prix 2005

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Effectiveness

114% uplift in sales within 1 year

400% increase in sales within 4 years

Facings in Tesco pre-launch were 17, increasing to 34 by year 4

Facings in Sainsburys pre-launch were 20, increasing to 27 by year 4

Exports increased from 1 country (Australia) to 23

Clipper increased distribution in the UK to include food service, hotels, health clubs, chemists

Case study:Clipper teaWilliams murray hammgrand prix 2005

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Effectiveness

114% uplift in sales within 1 year

400% increase in sales within 4 years

Facings in Tesco pre-launch were 17, increasing to 34 by year 4

Facings in Sainsburys pre-launch were 20, increasing to 27 by year 4

Exports increased from 1 country (Australia) to 23

Clipper increased distribution in the UK to include food service, hotels, health clubs, chemists

Growth continues despite a decline in the UK tea market

Case study:Clipper teaWilliams murray hammgrand prix 2005

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Conclusion

Design is about problem solving

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Conclusion

Design is about problem solving

Clients are looking for their agencies to deliver measurable returns

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Conclusion

Design is about problem solving

Clients are looking for their agencies to deliver measurable returns

Designers have to first understand the clients issues, the market place and the objectives before a solution can be found

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Conclusion

Design is about problem solving

Clients are looking for their agencies to deliver measurable returns

Designers have to first understand the clients issues, the market place and the objectives before a solution can be found

Design agencies are working hard to demonstrate how they impact on their clients’ business

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Conclusion

Design is about problem solving

Clients are looking for their agencies to deliver measurable returns

Designers have to first understand the clients issues, the market place and the objectives before a solution can be found

Design agencies are working hard to demonstrate how they impact on their clients’ business

Designers have to contribute to this

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Back to you

Understand what an agency wants from its designers – work out how you can deliver this

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Back to you

Understand what an agency wants from its designers – work out how you can deliver this

Think about what you have to offer an agency

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Back to you

Understand what an agency wants from its designers – work out how you can deliver this

Think about what you have to offer an agency

Then position yourself as that specialist

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Back to you

Understand what an agency wants from its designers – work out how you can deliver this

Think about what you have to offer an agency

Then position yourself as that specialist

Market yourself – demonstrate creativity, organisational skills, communication skills, dedication and commitment

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Back to you

Understand what an agency wants from its designers – work out how you can deliver this

Think about what you have to offer an agency

Then position yourself as that specialist

Market yourself – demonstrate creativity, organisational skills, communication skills, dedication and commitment

Only the best will succeed. Get out there and don’t give up.

Design Business Associationwww.dba.org.uk

Design symposium north 2010DBA education Lecture

Thank you for your attention.

Good luck in your quest to be a designer.

Over to LOVE.

Ann rimmerDBA north West