© Allstate Insurance Company - Proprietary and Confidential

Andy Zitney Allstate Infrastructure Services

Developing the Freedom to Disrupt

Cloud Foundry Summit

May 12, 2015 Santa Clara, California

1

Developing the Freedom to Disrupt

Allstate Infrastructure Services

2

Developing the Freedom to Disrupt

Allstate Corporation at a glance

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Developing the Freedom to Disrupt

Allstate today - CULTURE

• Lack of ownership and accountability

• Fragmentation of product ownership

• Unwieldy Governance

• Strong aversion to risk

• Entrenched solutions for every problem

The most dangerous phrase in the language is “We’ve always done it this way”.

Rear Admiral Grace Hopper

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Developing the Freedom to Disrupt

Business Hosting - Process

Review Mtg.

C B

Arch Review

A

Chartered

D

Physical Design

E

Committed

F

Server Build

G

IR

H

Server Go Live

I

Production Live

Chartered

Establish Project

Apply for Charter

Engagement

1

TRAM

Architecture Governance

GPP | DAG | PEAP| NFR

2

3

Architecture Review

Design Review

Physical Design

Apply For Commit

SDL

A

4

5

6

7

Design Build Go Live

Committed IR Server Go Live

E

B

C

D

G H

Server Build

Design Validation

F

Server Turnover

8

10

11 OR- Checklist

14

Go Live Ready

AOR Responsibilities

12

15

Post Deployment 9

Final Server Acceptance

13

Delivery Plan

Installation of Apps (TAM, Dynatrace,

Load balancing, etc, End to end testing

Production Go Live

I

Service Request Opened

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Developing the Freedom to Disrupt

Business value drives measurable improvement

Value Proposition

Drives Reductions

Cost Cost reduction across

IT delivery

Measured by: • Product Costs Ratios • Cost per Employee

Time Teams are more productive and can

deliver new functionality faster

Measured by: • Release Frequency • Cycle Time • Developer Efficiency

Delivery Risk Reduced defects in later test phases

will yield overall higher quality

Measured by: • Total Defects • Release Stability • Release Size

Drives Reductions

Drives Reductions

• Business Satisfaction • Developer Satisfaction

Speed To Market Increase in speed to market through

streamlined software delivery

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Developing the Freedom to Disrupt

The Transformation Journey

Manual Deployments Continuous Delivery

“Enterprise” tools Open Source tools

developers want to use

Waterfall Agile + Extreme Programming

Monolithic Applications Microservices

Governance for Everything Empower the innovators

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Developing the Freedom to Disrupt

Key messages

• Large organization – slow to progress

• Drive systems thinking

• Amplify the feedback loop

• Drive towards a culture of Continuous Improvement

• Moving from 100 days to minutes

• Giving ownership to developers

• Enabling innovators

• Driving towards automation

© Allstate Insurance Company - Proprietary and Confidential

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