DiCa_RailCompactDispatcherTerminal

Dispatcher Terminal

DiCa_Rail Compact is a dispatcher terminal for railway operational telecommunication networks. The terminal is designed to meet the highest standards as are required in Rail Traffic Control Centres. The terminal is built with the latest industrial touchscreen PC-technology as well as high quality audio devices. The Grapical User Interface (GUI) allows the dispatcher easy access to all call handling applications and the many functionalities as specified in the EIRENE-standardisation.

The terminal is designed to meet the typical ergonomics of a Rail Traffic Control Centre. As for size and design the terminal can be seen as a desk top telephone set. Most railway infrastructure providers still prefer to have a desk top telephone set design instead of using a table top PC with a (large) touchscreen. The space for vertical positioned screens is primarily reserved for signalling applications.

Dispatcher terminals are often used 24 hours a day and 7 days a week. Therefore the materials selected to build the terminal are of the highest quality and the construction of the terminal is very robust. The terminal has no moving parts in order to improve the MTBF (Mean Time Before Failure) and in order not to generate audio noise.

The dispatcher terminal includes a built-in loudspeaker and a Push to Talk (PTT) handset. The handset can easily be put down either to the left or to the right of the terminal. The gooseneck microphone is mounted at the back of the terminal and can be controlled with the PTT-button located centrally at the bottom of the screen.

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Dispatcher Terminal

For redundancy reasons, the terminal is equipped with 2 x 1Gbps Ethernet ports to allow connection to two different operational LAN-networks. Four USB ports are available. There are 2 USB 3.0 ports and 2 USB 2.0 port for compatibility. The terminal is powered by power over ethernet (PoE). This largely sim-plifies power backup configurations which can now be done centrally at the connection HUB location.

The dispatcher internal electronic circuits are selected for low power consumption. In idle state (screen off) the terminal will not consume more than 6W. The average power consumption (with the screen al-most always on) is 20W.

The terminal uses Windows 10 Embedded as operating system. The terminal automatically downloads the latest configuration when connected to the network and as such can be installed by low skilled labour. The terminal can be remotely controlled and is able to connect to an SNMP V3 umbrella management system. New software can be downloaded via a centralised procedure.

The terminal can do local voice recording (up to 10 hours) and can send the recorded voice to a centralised voice recorder system at low traffic hours. The terminal can capture and store all touchscreen (or keyboard and mouse) manipulations done by the dispatcher for post mortem analysis.

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Graphical User Interface

The following principles were used when designing the GUI:

• Easy-to-use intuitive touchscreen interface (near to zero training needed),• Visually calming and uncomplicated views, with careful use of colors and contrast which should

result in excellent visibility both in light or dark environment,• Maximal use of icons for all operations as well as the display of status,• Uniformity of shape and size of the keys, icons, characters, texts and pop-up boxes,• A 10.1”-touchscreen sufficient to allow easy operation and as a result minimizing the required table

space.

In order to minimize the display size and in order to enforce the operational procedures, the dispatcher terminal will only show those functionalities (windows) which can be used by the dispatcher for the role he/she selected during the login. If the dispatcher makes a certain selection by pressing an icon, the window will be updated/changed to the window allowing the next step in the procedure. This way of working permits minimizing the screen content and displaying uncomplicated, calming views.

The way the GUI is built/used, strongly depends on the operational procedures of the customer. The customer will also have preferences with regards to the icons to use, the lay-out of the screens, the priorities, e.g. when receiving an emergency call, etc. Sometimes the new terminal should be a ‘look-alike’ of the old terminal in order to minimize the required training and in order to minimize the impact on the operational procedures in place. The RideOnTrack software tools allow for smooth customer specific adaptations.

The image below provides a short explanation of the general principles of the GUI and gives a general idea of the look and feel of the product.

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Graphical User Interface

Zone 1a: The icons shown in zone 1a are used for general search actions and to start certain functionalities.

Zone 1b: This is an interactive window that will be populated depending on the functions activated in zone 1a and 1c. The window is connected to the tab of the activated icon, which in the example is the contacts look-up icon. In the example shown the dispatcher scrolled down in the directory ‘Veiligheid’ towards the sub-directory ‘Control Rooms Securial (CR)’. The window shows all sub-scribers that are part of this sub-directory and the dispatcher selected ‘National Control Room (NCR)’. The subscriber can be called by pressing the green phone icon. For more in-formation about the subscriber, the info icon can be pressed. The selected subscriber can also be configured as speed dial icon.

Zone 1c: This zone is used to show icons that can be used for search actions or to start certain functionalities.

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Graphical User Interface

Zone 2a: The call control window that shows the active status of incoming and outgoing calls. The left side of zone 2a displays the name of the incoming or outgoing call. The right side of the screen shows the icons used to start certain functionalities which are allowed for that call (e.g. forward the call to another destination). The upper part of zone 2a shows the active call status. In this example the dispatcher has an ongoing call with the subscriber VES Gent. The loud-speaker icon is barred which means that the call is connected with the handset. By pres-sing the red telephone icon the call can be disconnected. The lower part of the window also shows that there is an incoming call from subscriber FGZH REG. The dispatcher can answer the call by pressing the green telep-hone icon or can forward the call to another destination by pressing the call forward icon.

Zone 2b: In this zone one can find the sta-tus of the radio channels (analog or DMR). In the example shown, 2 analog radio chan-nels are active; Channel 7:1 and Channel 7:2. Both channels are connected to the loudspeaker and when the push to talk button on the gooseneck is pressed, the voice will be transmitted over both radio channels.

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Graphical User Interface

Functions that can be accessed via the GUI

1 Login/logout (selecting a roll)

2 General purpose incoming and outgoing calls

3 Incoming & outgoing GSM-R calls (PTP, PTM, Rec)

4 Incoming calls on the loudspeaker (GSM-R Rec – Rec between dispatchers)

5 Outgoing pré-programmed direct connections

6 Call forwarding (automatically or conditional)

7 Telephone books, favorites

8 The use of call history

9 Alphabetic search functions, numeric keyboard

10 The use of quick dial keys

11 Configuration of radio resources (analoge and DMR)

12 Incoming and outgoing radio calls

13 Controlling a public address system

14 Configurations(e.g. Language, ring tones, screen settings, help)

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Hardware Features7

Touch Screen

General Hardware Information

Cover lens

Weight (device,speakerbox and handset)

Power supply

254 x 173 x 1.1mm

2.850 kg

12V adaptor (optional with 2nd NIC POE)

W 237mm - L 341mm - H 70mm

Idle (screen off) 6w - Peak 28w - Average 20w

Left and right

10 fingers

Standard Gray RAL 7040 Grey (custom >500pcs)

Standard 1 Gbps port (Second port optional)

2x4W

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Intel® Pentium® N4200/ Celeron® N3350 SoC

Built-in

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Standard 2 Gb DDR3L 1867MHz (optional 8GB)

2 / 2

Windows 10 LTSB

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32Gb standard (256Gb max)

Standard 1 (Second handset with PTT possible)

6H chemically strengthened glass

10.000.000 inputs

>85% min. (JIS K-7105) with glass

Silent/no moving parts

170.000 hours

Capacitive, 10 fingers

Dimensions terminal including audio/handset

Average power consumption

Plug in connection for audio/handset module

Touch detection

Casing color

Ethernet interface

Audio loudspeaker (130 Hz to 20Khz)

Anti fingerprint coating

Processor

Gooseneck microphone with PTT

Anti glare coating

RAM storage

USB 2.0 / USB 3.0

Operating System

Water repel

SSD storage

Handset with Push To Talk (PTT) Key

Strenght

Operating life (finger input)

Light transmittance

Fanless design

MTBF Motherboard

Technology type

Hardware Features 8

Display

Technology TFT LCD

10.1 inch

218 x 136 mm

Standard 50.000 hours (Optional 70.000 hours)

1280x800 pixels WXGA MVA

Graphic

16:10

Up to 16.7M

1000:1

400 cd/m² (=400 nit)

LED

176/176 - H°/V°

Wide Viewing Angle

Size

Active area/TFT image size

MTBF Display

Resolution

Display Kind

Aspect Ratio

Display colours

Contrast Ratio

Brightness

Backlight

Viewing Angle

Particularities

Software Functionalities9

Integration of legacy services

Public address system √

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10h

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Analog radio

Digital Mobile Radio (DMR)

Track site telephones

Remote control of devices (e.g. Open door)

Recording of dispatcher keyboard manipulations

Voice recording on the dispatcher terminal

Remote monitoring & remote control

Remote software download

General Terminal Functionalities

EIRENE Functionalities

Multilanguage GUI

Functional numbering incl. CLIP

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Voice Group Call / Broadcast Service (VGCS, VBS)

User identification / Password

Multilevel Precedence and Pre-emption (MLPP)

G.711 (3,4Khz)

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Online user manual

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Free text up to 640 UCS2 encoded chars

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GUI color profiles

Explicit Call Transfer

Central storage of personal settings

Point to multipoint service

Logon method

Priority

Voice coding

Railway Emergency Call (REC)

Online help

Call Forwarding Unconditional (CFU)

Fixed Rol Assigment

SMS

Driver Safety Alarm

Software Functionalities 10

Supplementary dispatching services (in addition to EIRENE)

Supplementary telephony services (in addition to EIRENE)

Railway Emergency Calls (REC)

Call information

Multiple outgoing emergency calls

Role mode selection (exclusive, parallel, passive)

CLIP (Calling Line Identification Presentation)

CNIP (Calling Name Identification Presentation)

Call directly connected to loudspeaker

Free seating

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Call notified towards multiple roles

Back-up roles

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Multi / Text templates / History

Unmanned role transfer

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24 hours

Number type 7 & Number type 2

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30

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300

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Priority or role based

Simultaneous roles

Waiting queue length

Hold queue length

SMS Handling

Call monitoring (second call)

SMS with functional number resolution

Call history (number of entries)

Active train/mobile list

Conference (members)

Predefined conferences

Pick-up queue

Personal telephone book

Global Telephone book

Programmable Direct Access Keys

Functional number decoding

Call wizard for functional number

Ringtones

Role management

Copyright 2018 RideOnTrack bvba all rights reservedThis publication is issued to provide outline information only which, unless agreed by RideOnTrack bvba in writing, may not be used, applied or reproduced for any purpose or form part of any order or contact or be regarded as a representation relating to the products or services concerned. RideOnTrack reserves the right to alter without noti-ce the specification, design or conditions of supply of any product or service. The RideOnTrack logo is a trademark of RideOnTrack bvba. All trademarks, service marks, product names and logos appearing in this brochure are the property of their respective owners. Any rights not expressly granted herein are reserved.

Disclaimer

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CONTACT US

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Email: info@rideontrack.comWebsite: www.rideontrack.com