digital toolkit 1

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Digital Digital Customer Customer Acquisition Acquisition Toolkit Toolkit Hayden Sutherland Ideal Interface

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Page 1: Digital toolkit 1

Digital CustomerDigital Customer

Acquisition ToolkitAcquisition ToolkitHayden Sutherland

Ideal Interface

Page 2: Digital toolkit 1

Digital is not just Digital is not just technology, brand or technology, brand or

communicationscommunications

Page 3: Digital toolkit 1

It is all 3It is all 3combinedcombined

Page 4: Digital toolkit 1

Tech Brand

Comms

Page 5: Digital toolkit 1

In other words, In other words, the overlap between..the overlap between..

Page 6: Digital toolkit 1

Interaction Creativity

Content

Page 7: Digital toolkit 1

Traditional Traditional communicationcommunicationroles are now roles are now

blurred and almost blurred and almost unrecognisableunrecognisable

Page 8: Digital toolkit 1

Attention Interest Desire Action

‘AIDA’ Acquisition Model

Page 9: Digital toolkit 1

Attention Interest Desire Action

3 Areas Of Customer Activity

Page 10: Digital toolkit 1

PR Marketing Conversion

Attention Interest Desire Action

Map To 3 Key Disciplines

Page 11: Digital toolkit 1

PR Marketing Conversion

Attention Interest Desire Action

Wrapped With Branding

Page 12: Digital toolkit 1

A Digital ToolkitA Digital Toolkitfor Buildingfor BuildingBusinessBusiness

Page 13: Digital toolkit 1

The overlapping tools The overlapping tools used online for: used online for: PR, Marketing & PR, Marketing &

ConversionConversion

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Toolkit KeyToolkit Key

Somethingused on a Website

Internally

Somethingused off of a

Website

Externally

Page 15: Digital toolkit 1

Digital PR ToolsDigital PR Tools

Social MediaPress Release

KeywordTargetedContent

Photo sharing

Social News& Bookmarking

SEO

News &Press Content

Video Sharing

SOCIAL MEDIA

Twitter

Facebook

Community

Feeds & Syndication

Blog/Editorial

LinkBuilding

AnalyticsMonitoring Tracking

Surveys

Email

BloggerEngagement

Page 16: Digital toolkit 1

Digital Marketing ToolsDigital Marketing Tools

Analytics

Promotions

LandingPages Micro

Sites

EmailMarketing

SearchEngine

OptimisationSearch Engine

Marketing (PPC)

Competitions

Rich Media& Video

OnlineAdvertising

Social MediaMarketing

Banners& Buttons

Sponsorship

Content

Affiliate

Page 17: Digital toolkit 1

Digital Conversion ToolsDigital Conversion Tools

Analytics

Content

PersonalisationUser JourneyOptimisation

A/B & Mult-VariateTesting Tools

Search & SocialMarketing

eCRMEmail

Feedback

Imagery

Page 18: Digital toolkit 1

[email protected]@idealinterface.co.uk+44 (0)780 134 1955+44 (0)780 134 1955

www.idealinterface.co.ukwww.idealinterface.co.uk