digitising hr in the new world of work

Digitising HR in the New World of Work

Today’s speakers

Grainne ShaughnessyProduct Marketing lead, UKI

Grainne Shaughnessy is the Product Marketing Lead for HR and Payroll at Sage, where she

researches, develops and writes resources for the HR space. With several years’ experience in

SaaS technology, she loves learning and sharing knowledge about all things tech and is excited by

innovation disrupting everyday lives.

Sven Elbert Senior Analyst HCM and Talent, Fosway Group

Sven Elbert is a Senior Analyst in the HCM and Talent practice for Fosway Group, focused primarily

on Cloud HR, talent management and talent acquisition. His career in the HR industry spans two

decades, with the practical levels experience and expertise that give Fosway’s analysts a unique

position in the market. Sven’s role includes gathering up-to-the-minute insights from corporate HR

buyers, vendors and investors, and distilling these into Fosway’s ongoing research agenda.

Sep 2021 3© Copyright Fosway Group Limited. All Rights Reserved.

Digitising HR in the New World of Work Sven Elbert, Senior Analyst/ [email protected] / @sven_elbert @Fosway

mailto:[email protected]


Europe’s #1 HR Industry Analyst

Founded 1996

In-depth corporate research on

Next Gen HR, Talent and Learning

Analyst & advisory services to

European & International HQ

multi-nationals and corporates

Independent vendor research and

EMEA market commentary


The emerging trends in HR – what’s hot and what’s not in 2021

What HR leaders should be getting from their HR tech to emerge successfully

Why HR needs to work with IT, procurement and finance to get the most from their

investment

The benefits HR tech can offer employees and the wider business


The emerging trends in HR –what’s hot and

what’s not in 2021


Currently, what are your top business challenges?

Increasing organisational performance & profitability

Overcoming the impact of the COVID-19 pandemic

Reducing operation cost

Increasing business agility

Improving customer satisfaction & service quality

Poll Question


Source: HR Realities 2020/2021, Fosway Group.

Currently, what are your organisation’s most significant business challenges?

=

=


What are your top priorities as an HR organisation?

Facilitating the

digital

transformation

of the workforce

Being a learning

organisation

Improving

employee

engagement

Better

leadership &

management

Adopting next

generation HR

approaches

37% 37% 31% 30% 29%


The Top 5


What are the most important measures of success that have been defined for your HR strategy?

Employee

engagement &

advocacy

More diverse

workforce

Strong internal

talent pipeline

Digital-ready

cultureBe an employer

of choice

56% 52% 37% 30% 29%


The Top 5


Which of the following systems are your highest priority for disruption over the next 12 months?

Skills &

Competencies

HR Intelligence &

Analytics

Recruiting/

Talent Acquisition

Continuous

Performance

Management

Learning & Talent

Development

42% 38% 34% 33% 27%


The Top 5


How standardised are the HR systems in your organisation?



How has the COVID-19 crisis affected the

importance of consolidating your HR

systems into a single suite?



But: Always think of HR as an ecosystem, never as one system only

• People Operations & Management

• Talent & People Success

• Enterprise context• Employee Experience

• People Analytics

• Intelligence

• Integrations

Fosway HCM Modell

People

Skills

Workforce

Service Delivery

Recruiting &

Onboarding

Learning &

Development

Career, Mobility

& Marketplace

Engagement &

Wellbeing

Performance

& Feedback

Reward &

Recognition

Employee Experience

People Analytics

Integration

Intelligence

Fosway

HCM

Model

Organisation

Payroll


Make better HR buying decisions faster …

www.fosway.com @fosway +44(0)20 7917 1870

Europe’s #1 HR Industry Analyst

http://www.fosway.com/

What HR leaders should be getting from

technology

© 2020 The Sage Group plc or its licensors. All rights reserved.

“Before the pandemic, most companies

had multi-year programs to drive HR tech,

culture, careers, or other initiatives.

Now, we have to react in hours or days.

We need to build organisations that are

fast, adaptive, and easy to change.”

Josh Bersin, leading HR technology analyst

Scaling the

workforce up and

down, and managing

furlough

Paying their people

accurately and

managing their

welfare

Managing the

wellbeing and

motivation of the

workforce

Reacting to and

staying on top

of regulatory

changes

What HR leaders should be getting from HR tech

Enabling a

connected and

productive remote

workforce

Delivering an

effective employee

communication

strategy

Keeping employees

engaged and

motivated during

uncertain times

Dealing with

unforeseen

employee sickness

and absences

When it’s time to buy a new HR system

60% of HR leaders have experienced an increase in both admin and

strategic tasks since the pandemic, and less than half (45%) feel they’re

fully equipped with the right tools.

Disconnected workforce

Lack of workforce visibility

Difficulty managing your

remote workforce

Low employee engagement

Wasted productivity

Struggling to stay on top of

compliance rules

Admin burdened HR team

Slow to react

Why HR needs to work with IT,

procurement and finance

POLL QUESTION

Out of these stakeholders, who do you believe is

heavily involved in the purchasing of HR software?

• Procurement team

• Business leader

• Finance leader

• IT leader

• HR leader

Choosing the right HR tech, together

63%

61%

55%

56%

46%

63%

49%

44%

45%

45%

HR leader

IT leader

Finance leader

Business leader

Procurement team

Percentage who think the following internal stakeholders are heavily involvedin the purchase of HR software

HR leaders who think this person is heavily involved

c-suite who think this person is heavily involved

Meet the four key buyers of HR software

HR and People

leaders

CEOsFinance leadersIT leaders

HR and People leaders

Top priorities for HR and People

leaders today

The pandemic saw HR leaders become more influential. But to meet the demands

of this uncertain future, they must strive to find newer, more agile ways of managing

their people. The right technology is key to supporting HR’s new agenda.

of c-suite executives

now see HR as equal

leadership partners in

the organisation

57%

of HR leaders have

experienced an increase in both

administrative and strategic

tasks since the pandemic hit

60%

of HR leaders want to

invest more in HR

technology and digital

transformation

67%

What HR and People leaders

want in an HR system

To deliver

amazing workforce

experiences

To achieve

complete workforce

visibility

Tech that

benefits

everyone

Boost business

resilience and

flexibility

Increase

workforce and HR

productivity

IT leaders

What IT leaders want in an HR system

Reliable security and

regulatory compliance

Strong and ongoing

customer support model

Powerful integration

and flexibility

Readily available and

real-time data

IT buyer’s checklist

Peer to peer community hub✓

Powerful built-in integration ✓

Accurate payroll integration✓

Intuitive, configurable design ✓

Flexible workflows✓

Robust and secure infrastructure✓

A core centralised HR system ✓

Strong data recovery protocols✓

Multi-factor authentication✓

Sophisticated permissions and profiles✓

Built-in compliance✓

Online customer portal✓

Dedicated customer success manager✓

Ability to raise, view and track support case statuses✓

Finance leaders

What finance leaders

want in an HR system

To deliver

amazing workforce

experiences

To achieve

complete workforce

visibilityActionable insights Increased productivity

HR and Payroll

compliance

Total cost of ownership

What CEOs want in an

HR system

To achieve

complete workforce

visibility

Supports investment in

People for competitive

advantage

Data-driven

decision making

Creating a more resilient

workforce

Building company

culture and values

POLL QUESTION

What is holding you back from implementing a HR solution?

• Implementation time

• Budget

• Stakeholders buy in

• Nothing, I’m ready to go!

• Other

Benefits that HR tech can offer

1/19/2021 36

The ROI of a multinational cloud HR system

£1.7m+Total benefits over three

years

6 months Generate ROI from an

automation-enabling

system in six months

90 daysGet up and

running with a

system quickly

“Sage People has given the company a

global overview, especially important

given our rate of expansion. We can

now see what’s happening in every

office, which roles are available, and

where we have performance or training

requirements. This information helps

ensure we retain the best people who

can help Expereo grow even more."

“The big achievement has been taking

different rules and regulations for 51

countries and building that into one

consolidated system. Before, we had

multiple methods; now we have one

system with a global process and

localized rules where required."

“The Sage People system definitely

makes it easier for us to grow. When

looking to open our new office in Asia,

it really helped us contact those

employees, assisted with

communications, and helped us build

our company culture out there."

Cecile Van der Hurst

HR Manager

Expereo

Jessica Davies

IT Manager for HR applications

Wescon-Comstor

Eleanor Simmons

HR Business Partner

CRU

The benefits: What HR leaders say

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Digitising HR in the New World of Work

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digitising hr in the new world of work

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