Don't Regret Your Website Redesign - Make Sure You Include UX

Download Don't Regret Your Website Redesign - Make Sure You Include UX

Post on 16-Apr-2017

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  • REGRET

    Dont

    your website redesign

  • COAST DIGITAL

    FULL SERVICE

    12 YEARS

    FANATICAL ABOUT DATA

    INSPIRED BY USER INSIGHT

  • MICHAEL DRAVNIEKS

    EMPATHY!DESIGN!

    INNOVATION!STRATEGY

  • DEFINING UX!FINDING THE RIGHT APPROACH!TECHNIQUES!THE RESULTS!!

    !

    Lets talk about

  • UX Defining

  • Goals

    EmotionUSER NEEDS

    Business needs

    Intuitive

    INFORM

    Delight

  • GOOD UX converts

  • Its no use having a website thatpeople love if it doesnt help your

    business achieve its goals.

  • Finding the

    RIGHT APPROACH

  • COMPETITOR CHANGE

    PANIC OPINION

    Cherished notionsKNEEJERK REACTIONS

    EGO

  • GUESSING

  • WHAT ?

  • WHAT WHY

  • Get to know your usersThey already know you

  • The voice of your customers

    Surveys TESTING

    Behavioural dataCONTEXTUAL INTERVIEWS

    Feedback

  • UX forms the foundation of intuitive designs, indispensable products, and successful companies. So what are you waiting for? Go listen to your customers!

    - Braden Kowitz, Google

  • Get to know your businessTheres always more to learn

  • that deliver insightTECHNIQUES

  • Research

  • Telephone Interviews

    Surveys Workshops

    Testing labsTalk to support teams

    Analytics

  • Visualisation

  • Customer journey maps

    Personas Wireframes

    RequirementsResponsive prototypes

    Sitemaps

  • Testing

  • Testing labs

    WorkshopsContextual

    Remote testingGuerilla testing

    Feedback

  • of good UXRESULTS

  • ROI

  • HAPPY CUSTOMERS

  • People will forget what you said, people will forget what you did, but people will never forget how you made them feel.

    - Maya Angelou

  • A great digital experience is no longer a nice-to-have; its a make-or-break point for your business as we more fully enter the digital age.

    Forrester: Top Technology Trends For 2014 And Beyond

  • COAST DIGITAL

    www.coastdigital.co.uk

    info@coastdigital.co.uk0845 450 2086

    www.coastdigital.co.uk/guides