INTEGRATION TREND

2012

SURVEY RESULTS

78.3%

INTEGRATION TREND

In what region are you headquartered ?

North America

Europe

SURVEY RESULTS

7.5%

Middle-East/Africa<1%

Latin America2.5%

Others2.5%

10.8%

1of13

INTEGRATION TRENDSURVEY RESULTS

What is your role in your organization?

CIO/Head of Information Technology1.6%

CIO/Head of Information Technology5%

Accounting17.5%

Purchasing3.3%

IT9.1%

Sales/Customer Service

Others

57.4%

10.8%

2of13

INTEGRATION TRENDSURVEY RESULTS

What is the annual revenue of your 3of13

14.1%

more than US$5 Billion

Others

8.3%

US$4-5 BillionUS$1-2 Billion

US$200 Million-US$2 Billion

5.8%

51.6%

less than US$200 Million

No Responses

2.5%

4.1%

13.3%

INTEGRATION TRENDSURVEY RESULTS

Do you currently do business electronically with your trading partners

4of13

Yes No93.2% 6.7%

INTEGRATION TRENDSURVEY RESULTS

Which industry sector best describes your business?

5of13

Manufacturing Retail Distribution / Logistics Energy Financial Services Government Healthcare Transportation / Travel Construction Other

56.6%3.3%

21.6%<1%0.0%<1%4.1%<1%<1%

16.6%

INTEGRATION TRENDSURVEY RESULTS

What percentage of your trading partners are you able to do business with electronically?

6of13

20%1.6%

19.1%25.8%

80%+50-80%25-50%10-25%<10%No Responses

INTEGRATION TRENDSURVEY RESULTS

How large is your trading partner 7of13

More than 5000 11.6%3000-5000 6.6%1000-5000 10.0%500-1000 18.3%<500 50.8%No Responses 2.5%

INTEGRATION TRENDSURVEY RESULTS

How many transactions do your 8of13

> 100,000 11.6%80,000-100,000 2.5%60,000-80,000 2.5%40,000-60,000 0.0%20,000-40,000 2.5%1000-20,000 19.1%<1000 33.3%Don't Know 24.1%Other 2.5%No Responses 1.6%

INTEGRATION TRENDSURVEY RESULTS

For electronic transactions, which formats 9of13

File FormatsFile Formats

PIDX

XSLFlat Files / Structured Documents (Excel, etc.)

EDI

sXML

cXML

SWIFT

Financial (SWIFT, etc.)

SWIFT

Others

11.2%

51.7%

18.9%

9.4% 1.7%

13.7%

12%

37.0%

RSTA

Rosettanet

INTEGRATION TRENDSURVEY RESULTS

What communication protocols does your

FTPFTP 32.2%

38.9%Secure FTPSecure FTP

55.9%HTTPHTTP

29.6%HTTPSHTTPS

25.4%VPNVPN

5.0%AS1/AS2AS1/AS2

2.5%MQ SeriesMQ Series

10.1%VAN (Sterling, GXS, etc.)VAN (Sterling, GXS, etc.)

11.8%OthersOthers

10of13

INTEGRATION TRENDSURVEY RESULTS

What approach are you using for managing connectivity to your trading partners?

64.2%

24.1%

4.4%

12.5%

In-HouseIn-House

OutsourcedOutsourced

HybridHybrid

OtherOther

11of13

INTEGRATION TRENDSURVEY RESULTS

What are the key business drivers for your eCommerce / Integration initiatives?

16.6%

80.0%

42.5%

13.3%

1.6%

CustomerDemanded

SupplierDemanded

IncreasedEfficiency Focus on

core competency

Other

12of13

INTEGRATION TRENDSURVEY RESULTS

Do you plan on increasing, decreasing or keeping your level of partner integration in 2012 ?

43.3%

less than 1%

20.8%

29.1%

4.1%

Increasing

Decreasing

Keep the same

No Response

Don’t know

13of13