Transcript
Page 1: Lean Stack - A Story Of Continuous Improvement

A story of continuous improvement.

LUKAS FITTL@LukasFittl

spark59.com

LEAN STACK

Lean Startup is trademarked by Eric Ries and used with permission.Business Model Canvas is created by Alex Osterwalder and licensed under CC-BY-SA.

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@LukasFittl

Biz + UX + Dev

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Our Situation:Increased Variabilityin Knowledge Work

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To work with Variabilityinside the company:SCRUM, Agile, Kan-ban

(e.g. technical risk)

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Task Task

Task

Task Task

Task

TODO IN PROGRESS DONE

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To work with Variability OfBusiness Models & Customers:Lean Startup

(product innovation, etc)

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IDEAS

PRODUCTDATA

MEASURE

BUILDLEARN

Experiment

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Validating a Product Hypothesisvs

Just “Getting Work Done”

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Lean Stack 0.52011

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Why?Need a tool that Works for Us

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IDEAS

PRODUCTDATA

MEASURE

BUILDLEARN

Build Measure Learn

Kan-ban Board

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TODO IN PROGRESS DONE

Lean Stack 0.5

BUILD MEASURE LEARN

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Lean Stack 0.5

So, whats on these cards?

Tasks

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Lean Stack 0.5

So, whats on these cards?

TasksStories

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Lean Stack 0.5

So, whats on these cards?

TasksStoriesHypothesis

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Lean Stack 0.5

So, whats on these cards?

TasksStoriesHypothesisExperiments

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Experiment

Lean Stack 0.5

BUILD MEASURE LEARN

Experiment Experiment

Experiment

Experiment

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Experiment:- Has a Measureable Outcome- Has associated Tasks

Lean Stack 0.5

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IncreaseLanding PageConversion

by 5%

Lean Stack 0.5

BUILD MEASURE LEARN

Get 100 Customers using

Twitter

Reduce Onboarding Time

to < 1 week

Convert > 5% to Paying Customers

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Lean Stack 0.5

BUILD MEASURE LEARN

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ExperimentReports

Lean Stack 0.5

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Background

EXPERIMENT REPORT Author:Title: Created:

Experiment Scope

Minimum Build Plan

Lean Stack by Spark59.com

Falsifiable Hypothesis

Validated Learning

Results

Next Action

What are you trying to learn or achieve?

List the build plan step by step to get your measurement and experiment.

How many and/or how long will the experiment last?

[DATE][NAME][TITLE]

Your list of statements on the expected outcome of the experiment.

Use this format: [Specific Repeatable Action] will [Expected Measurable Outcome]

Enter the data.

Summarize your learning from the experiment.

VALIDATED or INVALIDATED

Whatʼs the next experiment?

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Background

EXPERIMENT REPORT Author:Title: Created:

Experiment Scope

Minimum Build Plan

Lean Stack by Spark59.com

Falsifiable Hypothesis

Validated Learning

Results

Next Action

What are you trying to learn or achieve?

List the build plan step by step to get your measurement and experiment.

How many and/or how long will the experiment last?

[DATE][NAME][TITLE]

Your list of statements on the expected outcome of the experiment.

Use this format: [Specific Repeatable Action] will [Expected Measurable Outcome]

Enter the data.

Summarize your learning from the experiment.

VALIDATED or INVALIDATED

Whatʼs the next experiment?

Left Side DefinesThe Experiment

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Background

EXPERIMENT REPORT Author:Title: Created:

Experiment Scope

Minimum Build Plan

Lean Stack by Spark59.com

Falsifiable Hypothesis

Validated Learning

Results

Next Action

What are you trying to learn or achieve?

List the build plan step by step to get your measurement and experiment.

How many and/or how long will the experiment last?

[DATE][NAME][TITLE]

Your list of statements on the expected outcome of the experiment.

Use this format: [Specific Repeatable Action] will [Expected Measurable Outcome]

Enter the data.

Summarize your learning from the experiment.

VALIDATED or INVALIDATED

Whatʼs the next experiment?

Right Side Analyses The

Results

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Measureable Outcome

Falsifiable HypothesisYour list of statements on the expected outcome of the experiment.

Use this format: [Specific Repeatable Action] will[Expected Measurable Outcome]

Lean Stack 0.5

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Lean Stack 1.02012

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Prototypingin Coaching Projects

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Huge Posters

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Keynote

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The Bigger Picture

Lean Stack 1.0

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Lean Stack 1.0

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Lean Stack 1.0

Lean Canvas

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Lean Stack 1.0

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Whats your Overall Strategy?&

Whats the Biggest Risk?

Lean Stack 1.0

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Lean Stack 1.0

Strategy & Risks Board

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Lean Stack 1.0

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BUILD MEASURE LEARN

Lean Stack 0.5

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Lean Stack 1.0

Validated Learning Board

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Goal Build Measure Learn

Experiment Kan-ban Board

VALIDATEDLEARNING

BOARD

INCREASE ACQUISITION

Goal/Risk

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Experiment Kan-ban Board

VALIDATEDLEARNING

BOARD

INCREASE ACQUISITION

Goal/Risk

Goal Build Measure Learn

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Goal Build Measure Learn

Increase Acquisition

Experiment Kan-ban Board

VALIDATEDLEARNING

BOARD

INCREASE ACQUISITION

Goal/Risk

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Goal Build Measure Learn

Increase Acquisition Landing

Split Test

Experiment Kan-ban Board

VALIDATEDLEARNING

BOARD

INCREASE ACQUISITION

Goal/Risk

VARIANT

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Goal Build Measure Learn

Increase Acquisition

Experiment

LandingSplit Test

Kan-ban Board

VALIDATEDLEARNING

BOARD

VisualWebsite

Optimizer

INCREASE ACQUISITION

Goal/Risk

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Goal Build Measure LearnINCREASE ACQUISITION

Goal/Risk

Experiment

Increase Acquisition

LandingSplit Test

Kan-ban Board

VALIDATEDLEARNING

BOARD

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Launch!

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Keynote Templates

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Huge Posters

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Lean Stack 2.02013

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The Customer Factory

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Happy customers get you paid and,doing this repeatedly and efficientlyis the goal of every business.

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Our Business is a Factory thatMakes Happy Customers.

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ACQUISITION

ACTIVATION

RETENTION

REVENUE

REFERRAL

Unaware visitor

Passionate Happy Customer

The Happy Customer Manufacturing Process

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Acquisition

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Acquisition

Activation

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Acquisition

Activation

Revenue

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Acquisition

Activation

Revenue

Retention

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Acquisition

Activation

Revenue

Referral

Retention

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SUCCESS METRICSSUCCESS METRICSSUCCESS METRICS CURRENT METRICS

PROBLEM/SOLUTION FIT PRODUCT/MARKET FIT SCALE

Lean Dashboard Lean Stack by Spark59.com

How is your customer funnel performing?Identify your current stage.List out customer lifecycle (AARRR) metrics.

EXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTS

KEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVE ACTIVE EXPERIMENTSACTIVE EXPERIMENTSACTIVE EXPERIMENTS COMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTS

BUILD MEASURE LEARN

1 2 3 41 2 3 4

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

9 10 11 121 2 3 4

9 10 11 121 2 3 4

13 14 15 165 6 7 8 13 14 15 16

How will you determine if this is a problem worth solving?What is your early validation criteria?How many customers does that represent?By when?

How will you determine if you have built something enough people want?What is your revenue goal?How many customers does that represent?By when?

How will scale your business model?What is your engine of growth?What is your revenue goal?How many customers does that represent?By when?

Determine right action, right time.What are your riskiest assumptions or leaps of faiths?What is your next significant goal?How will you get there?By when?

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SUCCESS METRICSSUCCESS METRICSSUCCESS METRICS CURRENT METRICS

PROBLEM/SOLUTION FIT PRODUCT/MARKET FIT SCALE

Lean Dashboard Lean Stack by Spark59.com

How is your customer funnel performing?Identify your current stage.List out customer lifecycle (AARRR) metrics.

EXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTS

KEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVE ACTIVE EXPERIMENTSACTIVE EXPERIMENTSACTIVE EXPERIMENTS COMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTS

BUILD MEASURE LEARN

1 2 3 41 2 3 4

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

9 10 11 121 2 3 4

9 10 11 121 2 3 4

13 14 15 165 6 7 8 13 14 15 16

How will you determine if this is a problem worth solving?What is your early validation criteria?How many customers does that represent?By when?

How will you determine if you have built something enough people want?What is your revenue goal?How many customers does that represent?By when?

How will scale your business model?What is your engine of growth?What is your revenue goal?How many customers does that represent?By when?

Determine right action, right time.What are your riskiest assumptions or leaps of faiths?What is your next significant goal?How will you get there?By when?

EXPECTEDOUTCOMES

ACTUALOUTCOMES

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SUCCESS METRICSSUCCESS METRICSSUCCESS METRICS CURRENT METRICS

PROBLEM/SOLUTION FIT PRODUCT/MARKET FIT SCALE

Lean Dashboard Lean Stack by Spark59.com

How is your customer funnel performing?Identify your current stage.List out customer lifecycle (AARRR) metrics.

EXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTS

KEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVE ACTIVE EXPERIMENTSACTIVE EXPERIMENTSACTIVE EXPERIMENTS COMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTS

BUILD MEASURE LEARN

1 2 3 41 2 3 4

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

9 10 11 121 2 3 4

9 10 11 121 2 3 4

13 14 15 165 6 7 8 13 14 15 16

How will you determine if this is a problem worth solving?What is your early validation criteria?How many customers does that represent?By when?

How will you determine if you have built something enough people want?What is your revenue goal?How many customers does that represent?By when?

How will scale your business model?What is your engine of growth?What is your revenue goal?How many customers does that represent?By when?

Determine right action, right time.What are your riskiest assumptions or leaps of faiths?What is your next significant goal?How will you get there?By when?

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Product/Market Fit

Scale

Problem/Solution Fit

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SUCCESS METRICSSUCCESS METRICSSUCCESS METRICS CURRENT METRICS

PROBLEM/SOLUTION FIT PRODUCT/MARKET FIT SCALE

Lean Dashboard Lean Stack by Spark59.com

How is your customer funnel performing?Identify your current stage.List out customer lifecycle (AARRR) metrics.

EXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTS

KEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVE ACTIVE EXPERIMENTSACTIVE EXPERIMENTSACTIVE EXPERIMENTS COMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTS

BUILD MEASURE LEARN

1 2 3 41 2 3 4

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

9 10 11 121 2 3 4

9 10 11 121 2 3 4

13 14 15 165 6 7 8 13 14 15 16

How will you determine if this is a problem worth solving?What is your early validation criteria?How many customers does that represent?By when?

How will you determine if you have built something enough people want?What is your revenue goal?How many customers does that represent?By when?

How will scale your business model?What is your engine of growth?What is your revenue goal?How many customers does that represent?By when?

Determine right action, right time.What are your riskiest assumptions or leaps of faiths?What is your next significant goal?How will you get there?By when?

3 YEARS FROM NOW

2,000 CUSTOMERS

1.5 YEARS FROM NOW

200 CUSTOMERS

8 WEEKS FROM NOW

20 CUSTOMERS

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SUCCESS METRICSSUCCESS METRICSSUCCESS METRICS CURRENT METRICS

PROBLEM/SOLUTION FIT PRODUCT/MARKET FIT SCALE

Lean Dashboard Lean Stack by Spark59.com

How is your customer funnel performing?Identify your current stage.List out customer lifecycle (AARRR) metrics.

EXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTS

KEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVE ACTIVE EXPERIMENTSACTIVE EXPERIMENTSACTIVE EXPERIMENTS COMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTS

BUILD MEASURE LEARN

1 2 3 41 2 3 4

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

9 10 11 121 2 3 4

9 10 11 121 2 3 4

13 14 15 165 6 7 8 13 14 15 16

How will you determine if this is a problem worth solving?What is your early validation criteria?How many customers does that represent?By when?

How will you determine if you have built something enough people want?What is your revenue goal?How many customers does that represent?By when?

How will scale your business model?What is your engine of growth?What is your revenue goal?How many customers does that represent?By when?

Determine right action, right time.What are your riskiest assumptions or leaps of faiths?What is your next significant goal?How will you get there?By when?

3 YEARS FROM NOW

2,000 CUSTOMERS

1.5 YEARS FROM NOW

200 CUSTOMERS

8 WEEKS FROM NOW

20 CUSTOMERS

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SUCCESS METRICSSUCCESS METRICSSUCCESS METRICS CURRENT METRICS

PROBLEM/SOLUTION FIT PRODUCT/MARKET FIT SCALE

Lean Dashboard Lean Stack by Spark59.com

How is your customer funnel performing?Identify your current stage.List out customer lifecycle (AARRR) metrics.

EXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTS

KEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVE ACTIVE EXPERIMENTSACTIVE EXPERIMENTSACTIVE EXPERIMENTS COMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTS

BUILD MEASURE LEARN

1 2 3 41 2 3 4

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

9 10 11 121 2 3 4

9 10 11 121 2 3 4

13 14 15 165 6 7 8 13 14 15 16

How will you determine if this is a problem worth solving?What is your early validation criteria?How many customers does that represent?By when?

How will you determine if you have built something enough people want?What is your revenue goal?How many customers does that represent?By when?

How will scale your business model?What is your engine of growth?What is your revenue goal?How many customers does that represent?By when?

Determine right action, right time.What are your riskiest assumptions or leaps of faiths?What is your next significant goal?How will you get there?By when?

SEP 1

80% CLOSE RATE

3 YEARS FROM NOW

2,000 CUSTOMERS

1.5 YEARS FROM NOW

200 CUSTOMERS

8 WEEKS FROM NOW

20 CUSTOMERS

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SUCCESS METRICSSUCCESS METRICSSUCCESS METRICS CURRENT METRICS

PROBLEM/SOLUTION FIT PRODUCT/MARKET FIT SCALE

Lean Dashboard Lean Stack by Spark59.com

How is your customer funnel performing?Identify your current stage.List out customer lifecycle (AARRR) metrics.

EXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTS

KEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVE ACTIVE EXPERIMENTSACTIVE EXPERIMENTSACTIVE EXPERIMENTS COMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTS

BUILD MEASURE LEARN

1 2 3 41 2 3 4

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

9 10 11 121 2 3 4

9 10 11 121 2 3 4

13 14 15 165 6 7 8 13 14 15 16

How will you determine if this is a problem worth solving?What is your early validation criteria?How many customers does that represent?By when?

How will you determine if you have built something enough people want?What is your revenue goal?How many customers does that represent?By when?

How will scale your business model?What is your engine of growth?What is your revenue goal?How many customers does that represent?By when?

Determine right action, right time.What are your riskiest assumptions or leaps of faiths?What is your next significant goal?How will you get there?By when?

SEP 1

80% CLOSE RATE

3 YEARS FROM NOW

2,000 CUSTOMERS

PEOPLE DROWN IN A SEA OF DATA

1.5 YEARS FROM NOW

200 CUSTOMERS

8 WEEKS FROM NOW

20 CUSTOMERS

ACTIONABLE VISUALIZATION

IS KEY

Page 71: Lean Stack - A Story Of Continuous Improvement

SUCCESS METRICSSUCCESS METRICSSUCCESS METRICS CURRENT METRICS

PROBLEM/SOLUTION FIT PRODUCT/MARKET FIT SCALE

Lean Dashboard Lean Stack by Spark59.com

How is your customer funnel performing?Identify your current stage.List out customer lifecycle (AARRR) metrics.

EXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTS

KEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVE ACTIVE EXPERIMENTSACTIVE EXPERIMENTSACTIVE EXPERIMENTS COMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTS

BUILD MEASURE LEARN

1 2 3 41 2 3 4

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

9 10 11 121 2 3 4

9 10 11 121 2 3 4

13 14 15 165 6 7 8 13 14 15 16

How will you determine if this is a problem worth solving?What is your early validation criteria?How many customers does that represent?By when?

How will you determine if you have built something enough people want?What is your revenue goal?How many customers does that represent?By when?

How will scale your business model?What is your engine of growth?What is your revenue goal?How many customers does that represent?By when?

Determine right action, right time.What are your riskiest assumptions or leaps of faiths?What is your next significant goal?How will you get there?By when?

SEP 1

80% CLOSE RATE

3 YEARS FROM NOW

2,000 CUSTOMERS

PEOPLE DROWN IN A SEA OF DATA

1.5 YEARS FROM NOW

200 CUSTOMERS

8 WEEKS FROM NOW

20 CUSTOMERS

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

ACTIONABLE VISUALIZATION

IS KEY

Page 72: Lean Stack - A Story Of Continuous Improvement

SUCCESS METRICSSUCCESS METRICSSUCCESS METRICS CURRENT METRICS

PROBLEM/SOLUTION FIT PRODUCT/MARKET FIT SCALE

Lean Dashboard Lean Stack by Spark59.com

How is your customer funnel performing?Identify your current stage.List out customer lifecycle (AARRR) metrics.

EXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTS

KEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVE ACTIVE EXPERIMENTSACTIVE EXPERIMENTSACTIVE EXPERIMENTS COMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTS

BUILD MEASURE LEARN

1 2 3 41 2 3 4

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

9 10 11 121 2 3 4

9 10 11 121 2 3 4

13 14 15 165 6 7 8 13 14 15 16

How will you determine if this is a problem worth solving?What is your early validation criteria?How many customers does that represent?By when?

How will you determine if you have built something enough people want?What is your revenue goal?How many customers does that represent?By when?

How will scale your business model?What is your engine of growth?What is your revenue goal?How many customers does that represent?By when?

Determine right action, right time.What are your riskiest assumptions or leaps of faiths?What is your next significant goal?How will you get there?By when?

SEP 1

80% CLOSE RATE

3 YEARS FROM NOW

2,000 CUSTOMERS

PEOPLE DROWN IN A SEA OF DATA

1.5 YEARS FROM NOW

200 CUSTOMERS

8 WEEKS FROM NOW

20 CUSTOMERS

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

ACTIONABLE VISUALIZATION

IS KEY

Page 73: Lean Stack - A Story Of Continuous Improvement

SUCCESS METRICSSUCCESS METRICSSUCCESS METRICS CURRENT METRICS

PROBLEM/SOLUTION FIT PRODUCT/MARKET FIT SCALE

Lean Dashboard Lean Stack by Spark59.com

How is your customer funnel performing?Identify your current stage.List out customer lifecycle (AARRR) metrics.

EXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTS

KEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVE ACTIVE EXPERIMENTSACTIVE EXPERIMENTSACTIVE EXPERIMENTS COMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTS

BUILD MEASURE LEARN

1 2 3 41 2 3 4

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

9 10 11 121 2 3 4

9 10 11 121 2 3 4

13 14 15 165 6 7 8 13 14 15 16

How will you determine if this is a problem worth solving?What is your early validation criteria?How many customers does that represent?By when?

How will you determine if you have built something enough people want?What is your revenue goal?How many customers does that represent?By when?

How will scale your business model?What is your engine of growth?What is your revenue goal?How many customers does that represent?By when?

Determine right action, right time.What are your riskiest assumptions or leaps of faiths?What is your next significant goal?How will you get there?By when?

SEP 1

80% CLOSE RATE

3 YEARS FROM NOW

2,000 CUSTOMERS

PEOPLE DROWN IN A SEA OF DATA

1.5 YEARS FROM NOW

200 CUSTOMERS

8 WEEKS FROM NOW

20 CUSTOMERS

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

JUL 20

EXPERIMENT TITLE

ACTIONABLE VISUALIZATION

IS KEY

Page 74: Lean Stack - A Story Of Continuous Improvement

SUCCESS METRICSSUCCESS METRICSSUCCESS METRICS CURRENT METRICS

PROBLEM/SOLUTION FIT PRODUCT/MARKET FIT SCALE

Lean Dashboard Lean Stack by Spark59.com

How is your customer funnel performing?Identify your current stage.List out customer lifecycle (AARRR) metrics.

EXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTS

KEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVE ACTIVE EXPERIMENTSACTIVE EXPERIMENTSACTIVE EXPERIMENTS COMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTS

BUILD MEASURE LEARN

1 2 3 41 2 3 4

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

9 10 11 121 2 3 4

9 10 11 121 2 3 4

13 14 15 165 6 7 8 13 14 15 16

How will you determine if this is a problem worth solving?What is your early validation criteria?How many customers does that represent?By when?

How will you determine if you have built something enough people want?What is your revenue goal?How many customers does that represent?By when?

How will scale your business model?What is your engine of growth?What is your revenue goal?How many customers does that represent?By when?

Determine right action, right time.What are your riskiest assumptions or leaps of faiths?What is your next significant goal?How will you get there?By when?

SEP 1

80% CLOSE RATE

3 YEARS FROM NOW

2,000 CUSTOMERS

PEOPLE DROWN IN A SEA OF DATA

1.5 YEARS FROM NOW

200 CUSTOMERS

8 WEEKS FROM NOW

20 CUSTOMERS

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

JUL 20

EXPERIMENT TITLE

JUL 25

EXPERIMENT TITLE

ACTIONABLE VISUALIZATION

IS KEY

Page 75: Lean Stack - A Story Of Continuous Improvement

SUCCESS METRICSSUCCESS METRICSSUCCESS METRICS CURRENT METRICS

PROBLEM/SOLUTION FIT PRODUCT/MARKET FIT SCALE

Lean Dashboard Lean Stack by Spark59.com

How is your customer funnel performing?Identify your current stage.List out customer lifecycle (AARRR) metrics.

EXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTS

KEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVE ACTIVE EXPERIMENTSACTIVE EXPERIMENTSACTIVE EXPERIMENTS COMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTS

BUILD MEASURE LEARN

1 2 3 41 2 3 4

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

9 10 11 121 2 3 4

9 10 11 121 2 3 4

13 14 15 165 6 7 8 13 14 15 16

How will you determine if this is a problem worth solving?What is your early validation criteria?How many customers does that represent?By when?

How will you determine if you have built something enough people want?What is your revenue goal?How many customers does that represent?By when?

How will scale your business model?What is your engine of growth?What is your revenue goal?How many customers does that represent?By when?

Determine right action, right time.What are your riskiest assumptions or leaps of faiths?What is your next significant goal?How will you get there?By when?

SEP 1

80% CLOSE RATE

3 YEARS FROM NOW

2,000 CUSTOMERS

PEOPLE DROWN IN A SEA OF DATA

1.5 YEARS FROM NOW

200 CUSTOMERS

8 WEEKS FROM NOW

20 CUSTOMERS

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

JUL 20

EXPERIMENT TITLE

JUL 25

EXPERIMENT TITLE

ACTIONABLE VISUALIZATION

IS KEY

Page 76: Lean Stack - A Story Of Continuous Improvement

SUCCESS METRICSSUCCESS METRICSSUCCESS METRICS CURRENT METRICS

PROBLEM/SOLUTION FIT PRODUCT/MARKET FIT SCALE

Lean Dashboard Lean Stack by Spark59.com

How is your customer funnel performing?Identify your current stage.List out customer lifecycle (AARRR) metrics.

EXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTS

KEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVE ACTIVE EXPERIMENTSACTIVE EXPERIMENTSACTIVE EXPERIMENTS COMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTS

BUILD MEASURE LEARN

1 2 3 41 2 3 4

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

9 10 11 121 2 3 4

9 10 11 121 2 3 4

13 14 15 165 6 7 8 13 14 15 16

How will you determine if this is a problem worth solving?What is your early validation criteria?How many customers does that represent?By when?

How will you determine if you have built something enough people want?What is your revenue goal?How many customers does that represent?By when?

How will scale your business model?What is your engine of growth?What is your revenue goal?How many customers does that represent?By when?

Determine right action, right time.What are your riskiest assumptions or leaps of faiths?What is your next significant goal?How will you get there?By when?

SEP 1

80% CLOSE RATE

3 YEARS FROM NOW

2,000 CUSTOMERS

PEOPLE DROWN IN A SEA OF DATA

1.5 YEARS FROM NOW

200 CUSTOMERS

8 WEEKS FROM NOW

20 CUSTOMERS

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

JUL 20

EXPERIMENT TITLE

JUL 25

EXPERIMENT TITLE

ACTIONABLE VISUALIZATION

IS KEY

Page 77: Lean Stack - A Story Of Continuous Improvement

SUCCESS METRICSSUCCESS METRICSSUCCESS METRICS CURRENT METRICS

PROBLEM/SOLUTION FIT PRODUCT/MARKET FIT SCALE

Lean Dashboard Lean Stack by Spark59.com

How is your customer funnel performing?Identify your current stage.List out customer lifecycle (AARRR) metrics.

EXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTS

KEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVE ACTIVE EXPERIMENTSACTIVE EXPERIMENTSACTIVE EXPERIMENTS COMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTS

BUILD MEASURE LEARN

1 2 3 41 2 3 4

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

9 10 11 121 2 3 4

9 10 11 121 2 3 4

13 14 15 165 6 7 8 13 14 15 16

How will you determine if this is a problem worth solving?What is your early validation criteria?How many customers does that represent?By when?

How will you determine if you have built something enough people want?What is your revenue goal?How many customers does that represent?By when?

How will scale your business model?What is your engine of growth?What is your revenue goal?How many customers does that represent?By when?

Determine right action, right time.What are your riskiest assumptions or leaps of faiths?What is your next significant goal?How will you get there?By when?

SEP 1

80% CLOSE RATE

3 YEARS FROM NOW

2,000 CUSTOMERS

PEOPLE DROWN IN A SEA OF DATA

1.5 YEARS FROM NOW

200 CUSTOMERS

8 WEEKS FROM NOW

20 CUSTOMERS

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

JUL 25

EXPERIMENT TITLE

EXPERIMENT TITLE

ACTIONABLE VISUALIZATION

IS KEY

Page 78: Lean Stack - A Story Of Continuous Improvement

SUCCESS METRICSSUCCESS METRICSSUCCESS METRICS CURRENT METRICS

PROBLEM/SOLUTION FIT PRODUCT/MARKET FIT SCALE

Lean Dashboard Lean Stack by Spark59.com

How is your customer funnel performing?Identify your current stage.List out customer lifecycle (AARRR) metrics.

EXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTS

KEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVE ACTIVE EXPERIMENTSACTIVE EXPERIMENTSACTIVE EXPERIMENTS COMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTS

BUILD MEASURE LEARN

1 2 3 41 2 3 4

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

9 10 11 121 2 3 4

9 10 11 121 2 3 4

13 14 15 165 6 7 8 13 14 15 16

How will you determine if this is a problem worth solving?What is your early validation criteria?How many customers does that represent?By when?

How will you determine if you have built something enough people want?What is your revenue goal?How many customers does that represent?By when?

How will scale your business model?What is your engine of growth?What is your revenue goal?How many customers does that represent?By when?

Determine right action, right time.What are your riskiest assumptions or leaps of faiths?What is your next significant goal?How will you get there?By when?

SEP 1

80% CLOSE RATE

3 YEARS FROM NOW

2,000 CUSTOMERS

PEOPLE DROWN IN A SEA OF DATA

1.5 YEARS FROM NOW

200 CUSTOMERS

8 WEEKS FROM NOW

20 CUSTOMERS

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

JUL 25

EXPERIMENT TITLE

EXPERIMENT TITLE

ACTIONABLE VISUALIZATION

IS KEY

Page 79: Lean Stack - A Story Of Continuous Improvement

SUCCESS METRICSSUCCESS METRICSSUCCESS METRICS CURRENT METRICS

PROBLEM/SOLUTION FIT PRODUCT/MARKET FIT SCALE

Lean Dashboard Lean Stack by Spark59.com

How is your customer funnel performing?Identify your current stage.List out customer lifecycle (AARRR) metrics.

EXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTS

KEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVE ACTIVE EXPERIMENTSACTIVE EXPERIMENTSACTIVE EXPERIMENTS COMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTS

BUILD MEASURE LEARN

1 2 3 41 2 3 4

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

9 10 11 121 2 3 4

9 10 11 121 2 3 4

13 14 15 165 6 7 8 13 14 15 16

How will you determine if this is a problem worth solving?What is your early validation criteria?How many customers does that represent?By when?

How will you determine if you have built something enough people want?What is your revenue goal?How many customers does that represent?By when?

How will scale your business model?What is your engine of growth?What is your revenue goal?How many customers does that represent?By when?

Determine right action, right time.What are your riskiest assumptions or leaps of faiths?What is your next significant goal?How will you get there?By when?

SEP 1

80% CLOSE RATE

3 YEARS FROM NOW

2,000 CUSTOMERS

PEOPLE DROWN IN A SEA OF DATA

1.5 YEARS FROM NOW

200 CUSTOMERS

8 WEEKS FROM NOW

20 CUSTOMERS

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

JUL 25

EXPERIMENT TITLE

EXPERIMENT TITLE

100100%

ACQUISITION

1010%

ACTIVATION

220%

REVENUE

550%

REFERRAL

ACTIONABLE VISUALIZATION

IS KEY

Page 80: Lean Stack - A Story Of Continuous Improvement

SUCCESS METRICSSUCCESS METRICSSUCCESS METRICS CURRENT METRICS

PROBLEM/SOLUTION FIT PRODUCT/MARKET FIT SCALE

Lean Dashboard Lean Stack by Spark59.com

How is your customer funnel performing?Identify your current stage.List out customer lifecycle (AARRR) metrics.

EXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTS

KEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVE ACTIVE EXPERIMENTSACTIVE EXPERIMENTSACTIVE EXPERIMENTS COMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTS

BUILD MEASURE LEARN

1 2 3 41 2 3 4

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

9 10 11 121 2 3 4

9 10 11 121 2 3 4

13 14 15 165 6 7 8 13 14 15 16

How will you determine if this is a problem worth solving?What is your early validation criteria?How many customers does that represent?By when?

How will you determine if you have built something enough people want?What is your revenue goal?How many customers does that represent?By when?

How will scale your business model?What is your engine of growth?What is your revenue goal?How many customers does that represent?By when?

Determine right action, right time.What are your riskiest assumptions or leaps of faiths?What is your next significant goal?How will you get there?By when?

SEP 1

80% CLOSE RATE

3 YEARS FROM NOW

2,000 CUSTOMERS

PEOPLE DROWN IN A SEA OF DATA

1.5 YEARS FROM NOW

200 CUSTOMERS

8 WEEKS FROM NOW

20 CUSTOMERS

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

JUL 25

EXPERIMENT TITLE

EXPERIMENT TITLE

100100%

ACQUISITION

1010%

ACTIVATION

220%

REVENUE

550%

REFERRAL

ACTIONABLE VISUALIZATION

IS KEY

Page 81: Lean Stack - A Story Of Continuous Improvement

SUCCESS METRICSSUCCESS METRICSSUCCESS METRICS CURRENT METRICS

PROBLEM/SOLUTION FIT PRODUCT/MARKET FIT SCALE

Lean Dashboard Lean Stack by Spark59.com

How is your customer funnel performing?Identify your current stage.List out customer lifecycle (AARRR) metrics.

EXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTSEXPERIMENTS

KEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVEKEY OBJECTIVE ACTIVE EXPERIMENTSACTIVE EXPERIMENTSACTIVE EXPERIMENTS COMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTSCOMPLETED EXPERIMENTS

BUILD MEASURE LEARN

1 2 3 41 2 3 4

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

5 6 7 8

EXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUEEXPERIMENT QUEUE

9 10 11 121 2 3 4

9 10 11 121 2 3 4

13 14 15 165 6 7 8 13 14 15 16

How will you determine if this is a problem worth solving?What is your early validation criteria?How many customers does that represent?By when?

How will you determine if you have built something enough people want?What is your revenue goal?How many customers does that represent?By when?

How will scale your business model?What is your engine of growth?What is your revenue goal?How many customers does that represent?By when?

Determine right action, right time.What are your riskiest assumptions or leaps of faiths?What is your next significant goal?How will you get there?By when?

OCT 1

$20,000 MRR

3 YEARS FROM NOW

2,000 CUSTOMERS

1-PAGE SAAS METRICS WILL

RESONATE STRONGLY

1.5 YEARS FROM NOW

200 CUSTOMERS

8 WEEKS FROM NOW

20 CUSTOMERS

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

AUG 14

EXPERIMENT TITLE

EXPERIMENT TITLE

1,000100%

ACQUISITION

80080%

ACTIVATION

40050%

REVENUE

20050%

RETENTION

20025%

REFERRAL

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

JUL 30

EXPERIMENT TITLE

JUL 27

EXPERIMENT TITLE

AUG 20

EXPERIMENT TITLE

AUG 21

EXPERIMENT TITLE

AUG 3

EXPERIMENT TITLE

EXPERIMENT TITLE

EXPERIMENT TITLE

Page 82: Lean Stack - A Story Of Continuous Improvement

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