Download - Zues Logistics
Service Request & Asset Management Enterprise Software
Copyright 2009 Obor Digital, Inc. All rights reserved. No part of this product may be reproduced, or transmitted in any means, electronic or mechanical, for any purpose without the written permission of Obor Digital, Inc. It is
intended solely for customers and potential customers of Obor Digital.
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OGS Proprietary and Confidential Copyright 2009 Obor Digital, LLC All rights reserved.
What is Zeus Logistics?
Enterprise software solution for equipment total life-cycle management designed for US Government & contractors
Consolidates and Centralizes Life-Cycle Management
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OGS Proprietary and Confidential Copyright 2009 Obor Digital, LLC All rights reserved.
Zeus Origins
• Developed in 2003 for the Broadcast market
• Industry leader with customers including:
ZeusBroadcast was modified for Government use in 2007
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OGS Proprietary and Confidential Copyright 2009 Obor Digital, LLC All rights reserved.
Complete Life-Cycle Support
Real-time, native web based application supports DoD Service Oriented Architecture (SOA) for global users
• Financial – Purchase Info• Configuration Management• Warranty Tracking• Service Contracts• Failures & Analysis• Trouble Ticketing• Preventative Maintenance• Return & Repair Shipment
Activities• Total cost of ownership
Total Life-CycleAsset Management
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OGS Proprietary and Confidential Copyright 2009 Obor Digital, LLC All rights reserved.
Government Users
• SWAN & WPPL Programs
• Total Assets – $200M
• Items – 150,000
• Locations – 25
• Users – 1,500
• JNN Program
• Total Assets – $1B
• Items – 300,000
• Locations – 65
• Users – 5,500
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OGS Proprietary and Confidential Copyright 2009 Obor Digital, LLC All rights reserved.
Global Presence
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OGS Proprietary and Confidential Copyright 2009 Obor Digital, LLC All rights reserved.
Zeus Snapshot
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OGS Proprietary and Confidential Copyright 2009 Obor Digital, LLC All rights reserved.
Trouble Ticket Management
• Create & track service request tickets
• Provide real-time updates on ticket status
• Develop failure & resolution metrics
• Create a repair knowledge base
• Route tickets between groups
• Comprehensive ticket search
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OGS Proprietary and Confidential Copyright 2009 Obor Digital, LLC All rights reserved.
Trouble Ticket Management
• Integrated parts & labor cost
• Manage repair workload
• Assign work to ‘certified’ technicians
• Setup multiple service groups
• Custom labor categories & cost rates
• Identify training improvements using resolution codes
Multiple service levels & labor category costs
Labor costs easily integrated into tickets
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OGS Proprietary and Confidential Copyright 2009 Obor Digital, LLC All rights reserved.
Preventive Maintenance
• Associate with an asset or not
• Schedule 1-time or recurring
• Assign to a group or a specific technician
• Integrated access to PM procedures & other relevant asset data
• Create audit trail for PM activity
• Export to EXCEL
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OGS Proprietary and Confidential Copyright 2009 Obor Digital, LLC All rights reserved.
Equipment (Asset) Management
• Lifecycle history of each asset
• Warranty & service contract information
• BARCODE – UID – RFID integration
• Location, status & service history for equipment
• Complete financial information
• Easily update fields for multiple assets
• Access relevant documents
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OGS Proprietary and Confidential Copyright 2009 Obor Digital, LLC All rights reserved.
Equipment (Asset) Management
• Setup parent / child relationships
• Changes to parent can be unique or can be applied to all child assets
• Easily identify asset relationships
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OGS Proprietary and Confidential Copyright 2009 Obor Digital, LLC All rights reserved.
Configuration Management
• Track fielded baseline & changes to systems
• Set standard configurations
• Report configuration variations from the standard
• Historical configuration tracking
• Access current documentation
Tracks Hardware OptionsFirmware VersionsSoftware Versions
Software License Keys
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OGS Proprietary and Confidential Copyright 2009 Obor Digital, LLC All rights reserved.
Inventory Management
• Manage depot repair parts, spare units, & consumables
• Auto re-order alerts
• Quantity tracking integrated with repair tickets
• Alternate vendor & part number support
• Complete historical tracking of items & records
• Assign accounting cost code by item
• Manage multiple inventories at multiple locations
Search Spares & Consumables Inventory by:
Location Parent AssetPart Number NSNUID Stock NumberVendor Manufacturer
DATABASE SEARCH
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OGS Proprietary and Confidential Copyright 2009 Obor Digital, LLC All rights reserved.
Equipment Reservations
• Calendar scheduling for:– Equipment, systems, or kits– Test equipment or fixtures– Installation crew equipment & tools
• Search by type or find specific equipment for a given date range
• Check-in / Check-out function
• Printable pick list ensure all equipment staged for mission
• Easily create tickets for equipment needing repair during check in
• Capacity planning tools
Robust tools to schedule & track equipment in and out of your facility
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OGS Proprietary and Confidential Copyright 2009 Obor Digital, LLC All rights reserved.
Reporting & Metrics
• Custom report builder integrated
• Failure reports by:– Asset type or manufacturer– Number of failures– Repair cost– Associated system
• Other key reports– Assets reaching end of life (CAPEX planning)– Assets needing upgrades (CM related)– Assets by downtime (performance metric)
Not available in many ticketing systems
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OGS Proprietary and Confidential Copyright 2009 Obor Digital, LLC All rights reserved.
User Features
• Rich web interface
• Customizable home page
• Software is role based
• Multi-group support
• Customizable lifecycle process
• Automated Event Handling
• Communicates status changes via txt or email
Setup Home Page with My Queues
Queues from your groupOther queues like PM actions, etc
Customize & arrange columns
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OGS Proprietary and Confidential Copyright 2009 Obor Digital, LLC All rights reserved.
Technology Platform
• Entirely coded for web platform using latest software technology
• Combines cutting edge software tools resulting in a powerful user interface that offers benefits found in desktop applications
• Rich-web interface– Acts like a desktop application– Minimal screen re-draws & post backs
• Software tools & platforms– Microsoft ASP .NET 2.0– AJAX
– SQL database engine
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OGS Proprietary and Confidential Copyright 2009 Obor Digital, LLC All rights reserved.
Demo Contact
Alan CarsonVice [email protected]
www.oborgov.com www.obordigital.comwww.zeusbroadcast.com
Corporate Office:8615 Commodity Circle, Suite 14Orlando, FL 32819Phone: 407.352.6501Fax: 407.352.2763
Other locations:
Atlanta, GACamp Pendleton, CACamp Victory, IraqBagram AFB, Afghanistan