zues logistics

Service Request & Asset Management Enterprise Software

Copyright 2009 Obor Digital, Inc. All rights reserved. No part of this product may be reproduced, or transmitted in any means, electronic or mechanical, for any purpose without the written permission of Obor Digital, Inc. It is

intended solely for customers and potential customers of Obor Digital.

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OGS Proprietary and Confidential Copyright 2009 Obor Digital, LLC All rights reserved.

What is Zeus Logistics?

Enterprise software solution for equipment total life-cycle management designed for US Government & contractors

Consolidates and Centralizes Life-Cycle Management

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Zeus Origins

• Developed in 2003 for the Broadcast market

• Industry leader with customers including:

ZeusBroadcast was modified for Government use in 2007

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Complete Life-Cycle Support

Real-time, native web based application supports DoD Service Oriented Architecture (SOA) for global users

• Financial – Purchase Info• Configuration Management• Warranty Tracking• Service Contracts• Failures & Analysis• Trouble Ticketing• Preventative Maintenance• Return & Repair Shipment

Activities• Total cost of ownership

Total Life-CycleAsset Management

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Government Users

• SWAN & WPPL Programs

• Total Assets – $200M

• Items – 150,000

• Locations – 25

• Users – 1,500

• JNN Program

• Total Assets – $1B

• Items – 300,000

• Locations – 65

• Users – 5,500

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Global Presence

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Zeus Snapshot

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Trouble Ticket Management

• Create & track service request tickets

• Provide real-time updates on ticket status

• Develop failure & resolution metrics

• Create a repair knowledge base

• Route tickets between groups

• Comprehensive ticket search

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Trouble Ticket Management

• Integrated parts & labor cost

• Manage repair workload

• Assign work to ‘certified’ technicians

• Setup multiple service groups

• Custom labor categories & cost rates

• Identify training improvements using resolution codes

Multiple service levels & labor category costs

Labor costs easily integrated into tickets

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Preventive Maintenance

• Associate with an asset or not

• Schedule 1-time or recurring

• Assign to a group or a specific technician

• Integrated access to PM procedures & other relevant asset data

• Create audit trail for PM activity

• Export to EXCEL

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Equipment (Asset) Management

• Lifecycle history of each asset

• Warranty & service contract information

• BARCODE – UID – RFID integration

• Location, status & service history for equipment

• Complete financial information

• Easily update fields for multiple assets

• Access relevant documents

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Equipment (Asset) Management

• Setup parent / child relationships

• Changes to parent can be unique or can be applied to all child assets

• Easily identify asset relationships

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Configuration Management

• Track fielded baseline & changes to systems

• Set standard configurations

• Report configuration variations from the standard

• Historical configuration tracking

• Access current documentation

Tracks Hardware OptionsFirmware VersionsSoftware Versions

Software License Keys

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Inventory Management

• Manage depot repair parts, spare units, & consumables

• Auto re-order alerts

• Quantity tracking integrated with repair tickets

• Alternate vendor & part number support

• Complete historical tracking of items & records

• Assign accounting cost code by item

• Manage multiple inventories at multiple locations

Search Spares & Consumables Inventory by:

Location Parent AssetPart Number NSNUID Stock NumberVendor Manufacturer

DATABASE SEARCH

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Equipment Reservations

• Calendar scheduling for:– Equipment, systems, or kits– Test equipment or fixtures– Installation crew equipment & tools

• Search by type or find specific equipment for a given date range

• Check-in / Check-out function

• Printable pick list ensure all equipment staged for mission

• Easily create tickets for equipment needing repair during check in

• Capacity planning tools

Robust tools to schedule & track equipment in and out of your facility

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Reporting & Metrics

• Custom report builder integrated

• Failure reports by:– Asset type or manufacturer– Number of failures– Repair cost– Associated system

• Other key reports– Assets reaching end of life (CAPEX planning)– Assets needing upgrades (CM related)– Assets by downtime (performance metric)

Not available in many ticketing systems

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User Features

• Rich web interface

• Customizable home page

• Software is role based

• Multi-group support

• Customizable lifecycle process

• Automated Event Handling

• Communicates status changes via txt or email

Setup Home Page with My Queues

Queues from your groupOther queues like PM actions, etc

Customize & arrange columns

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Technology Platform

• Entirely coded for web platform using latest software technology

• Combines cutting edge software tools resulting in a powerful user interface that offers benefits found in desktop applications

• Rich-web interface– Acts like a desktop application– Minimal screen re-draws & post backs

• Software tools & platforms– Microsoft ASP .NET 2.0– AJAX

– SQL database engine

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Demo Contact

Alan CarsonVice [email protected]

www.oborgov.com www.obordigital.comwww.zeusbroadcast.com

Corporate Office:8615 Commodity Circle, Suite 14Orlando, FL 32819Phone: 407.352.6501Fax: 407.352.2763

Other locations:

Atlanta, GACamp Pendleton, CACamp Victory, IraqBagram AFB, Afghanistan

mailto:[email protected]

http://www.oborgov.com/

http://www.obordigital.com/

http://www.zeusbroadcast.com/

zues logistics

Documents

excelogs proprietary

ticketsogs proprietary

potential customers

zeus snapshotogs proprietary

global presenceogs proprietary

status service history

zeus logistics

zeus originsdeveloped