XConnect

Presented by:Todd Mitchell@agenttmi

CRMSocial

Media

Customer

SupportWebsite

POS AppsxDB

IoT

the capacity to gain an accurate and deep intuitive

understanding of a person or thing.

analyze behavior

understand intent

better experience

5

Hotel

Check In

Complete

Survey

Tweet your arrival

Flight

7

xConnect

Collect and act on any information about any individual – from any channel at any time

Contact

Activity

Journey

© 2001-2016 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners.

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9

xConnect

Sitecore products

Your solutions

xCo

nn

ect

Clie

nt

AP

I

xDB

Search Web API

Collection DB

Reporting Database

CollectionWeb API

Search Index

Reporting Web API

Processing Web API

10

Demo Time…

11

© 2001-2016 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners.

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12

Collection

and Search

Collection DB

Pool DB

Reporting DB

Processing

Reporting

Content

Delivery

And

Authoring

xConnect

Client API

xConnect

Client API

Search Index

OData

© 2001-2016 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners.

#Sitecore SYM

13

Content Delivery

xDB Collection Services

Sync contacts

Collect web session

xConnect

Client API

xConnect

Client API

xDB Analysis Services

Replication

XConnect Consumers

Serves heavy read-only queries

Direct Integrators/Reporting Tools

Serves heavy read-only queries

14

xConnect

Collect and act on any information about any individual – from any channel at any time

FOR DISCUSSION PURPOSES ONLY. SitecoreConfidential and Proprietary. © 2016 SitecoreCorporation A/S. All rights reserved. Sitecore®

and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All

other brand and product names are the property of their respective owners.