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Driving Innovation in the Life Sciences Industry with Salesforce
Organizations in the life sciences industry are increasingly looking to the cloud as a way to help boost their productivity, revenues, returns on technology investments, and customer satisfaction. Accenture’s global experience, innovative methodologies and rapid implementation approach coupled with Salesforce’s industry-leading cloud computing
combination that helps our clients accelerate the realization of business value of enterprise cloud computing.
Accenture + Cloud ExperienceA leading provider of cloud and Software as a Service (SaaS) solutions, Accenture helps our clients navigate the cloud to drive business value. Our solutions are informed by our experience delivering: • More than 13,000 cloud projects in
67 countries.
• Hundreds of enterprise-scale Salesforce implementations.
• Delivering more than1.25 million seats in the cloud.
Our solutions are supported by:•
A rapidly growing team of more than 6,600 SaaS-skilled professionals.
•
Our leading Global Delivery Network.
• Proprietary SaaS industry assets including: the Accenture Foundation Platform for Salesforce, the Accenture SaaS Delivery Toolkit, the Accenture Delivery Methods for Salesforce, the Accenture Reusable Technical Library for Salesforce, the Accenture Systems Diagnostic for Salesforce, the Global Deployment Toolkit and the Conference Room Pilot.
Accenture + SalesforceAccenture has designed and delivered hundreds of enterprise-based solutions, making it easier than ever for organizations to realize the benefits of cloud-computing in traditional areas including sales force automation, fast-growing areas including customer service and support, and emerging areas such as asset tracking, contract management, human resources and supply chain. Today, Accenture is regarded as Salesforce’s most experienced systems integration partner. We’ve earned that designation by:
• Having delivered more than 600 Salesforce enterprise implementations at more than 150 client organizations.
• Having more than 6,000 dedicated Salesforce resources available around the world and more than 2,700 professionals Salesforce certified— 2 times more than any other company.
Accenture + GlobalLaunched in 2012, the Life Sciences (LS) Solution Factory for Salesforce Automation brings together Accenture’s Life Sciences and technology specialists to further develop key delivery assets and teams under one central working body. The LS Solution Factory addresses the challenges of global
specialist resources, solution accelerators and proven tools and processes, paired with a defined and repeatable delivery model to reduce cost to serve with high quality, faster speed to market and increased flexibility. Highlights include:
• 650+ trained, experienced and certified resources in India and China delivery centers.
• 100+ releases delivered by Life Sciences Solution Factory for SFA in the last two years.
•
Trained SaaS resources in North and South America, Europe, APAC and India.
Copyright © 2015 Accenture All rights reserved.
Salesforce is a trademark of salesforce, inc and used here with permission.
SaaS Life Sciences CapabilitiesAccenture is the go-to provider for life sciences companies looking to configure and deploy cloud solutions that enable high performance. We have helped dozens of life sciences organizations use cloud computing to foster growth, drive innovation, strengthen their customer experiences and improve competitive advantage. In fact, we directed the first global deployment of a SaaS platform in the life sciences industry. Our practice provides:
• Specialization across the life sciences value chain.
• Accelerated R&D Services, including clinical, pharmacovigilance and regulatory
optimization; and sales and marketing services, including intelligent patient solutions and digital customer.
• The Accenture Intelligence Patient Platform,featuring four Certified Salesforce Fullforce Solutions to help companies execute their patient-centered strategiesusing outcome-based analytics to delivera uniquely designed experience and and improved patient support.
• Seven Accenture Cloud Centers of Excellence around the globe.
• Dedicated Salesforce resources with strong industry and functional knowledge along with an understanding of our clients’ requirements.
• Multi-channel CRM assets that combine the capabilities of Sales and Service® Cloud integrated with new channels on the
Force.com® platform, developed to address the requirements of the pharmaceutical industry.
• Industrialized, proven tools that increase speed to market and shorten the time to achieve business value, such as the Accenture SaaS Global Deployment Accelerator.
Our Experience• We are truly global, operating in all major
life sciences markets with a 13,000+ person practice that is both globally integrated and locally focused.
• Provided commercial services to four of the five largest pharmaceutical companies in the world.
• Worked with eight of the 12 Fortune 500 pharmaceutical companies in the sales and marketing area.
• Provided sales and marketing services and support to life sciences clients in 19 countries spanning five continents.
• Ranked as IDC Health Insights' number one Life Science Information Technology(IT) Services Vendor for the fifth year in a row (2015).
Our ClientsAccenture has worked in more than 50 countries around the world with many life sciences clients, including:•
95 percent of Fortune 500 life sciences companies.
• All of the top 10 global biopharmaceutical companies.
• All of the top 10 pharma markets globally.
• Nine of the top 10 medical technology companies.
• Eight of the ten largest biotech companies.
• Nine of the top 10 disease areas.
To learn more, please contact:Shraban Nayak Solution Factory Lead – Life Sciences, India [email protected]
Rajive Wickramasinghe SaaS Practice Life Sciences Lead [email protected]
About AccentureAccenture is a global management consulting, technology services and outsourcing company, with more than 323,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30.0 billion for the fiscal year ended Aug. 31, 2014. Its home page is www.accenture.com.
Accenture is a recognized leader in Salesforceimplementations.1
1. Source: The Forrester Wave™: Salesforce.com Implementation Services, Forrester Research, Inc., Q2 2015, September 2015.
With a deep understanding of the life sciences industry, Accenture is personally committed to helping our clients achieve their business objectives and deliver better health outcomes for people around the world.