Agnesian Work & WellnessEmployee Assistance Program (EAP) Employee

Orientation

EAP Defined

• An Employee Assistance Program is designed to offer Confidential consultation services to employees and their household members who are experiencing health or personal issues that may be impacting their life at home and/or work.

Scope of Services

• Management Consultation• Supervisor EAP Training• Employee Orientations• EAP Program Promotion• Employee Life/Work Enhancement• Assessment, Counseling, and Referral• Case Management of Formal Referrals• 24-Hour Phone Availability

Scope of Services

• Critical Incident Stress Management• Statistical Program Activity Reports• Work-Life• Legal Referral

Confidentiality

• Information discussed during counseling sessions with counselors will remain private and secure without disclosure unless authorization has been obtained in writing from the employee.

Some state and federal limitations apply including:

• When an individual threatens imminent harm to self or others

• In situations of suspected child abuse or neglect• Court ordered subpoenas may apply• Authorized release signed by the client

• Assist employees and their immediate family members with early identification and resolution of health and personal issues.

• Utilize counseling and short-term problem solving which will not impact the company’s healthcare plan.

EAP Objectives

Three Types of Referrals

• Self Referral. When the individual makes contact with the EAP on his/her own.

• Informal Referral. When a supervisor, union member, co-worker, family member or community professional recommends or suggests that the individual utilize EAP.

• Formal Referral. When the performance of the employee has deteriorated and they are requested to utilize EAP.

Types of Challenges

• Family• Marital• Behavioral/emotional• Legal• Medical• Financial• Vocational• Substance abuse

Supportive Options

• Resolution by counseling• Referral to:– Specialized counselors– Self-help groups– Inpatient treatment– Educational– County services– Outpatient– Legal/financial services

Agnesian Work & Wellness EAP Staff

• Master’s prepared counselors• Fond du Lac staff• Aspirus Employee Assistance Services• Employee Resource Center

Contacting EAP

Just a phone call away.

(800) 458-8183

24-7 Availability