lifebalance employee assistance program employee orientation
TRANSCRIPT
LifeBalance LifeBalance Employee Assistance ProgramEmployee Assistance Program
Employee OrientationEmployee Orientation
© 2008 Ceridian Corporation. All rights reserved.
Agenda for Today
• Overview of the LifeBalance Integrated Employee Assistance Program (EAP)
• Products and services available
• How to access the program
Please feel free to ask questionsas we go along!
© 2008 Ceridian Corporation. All rights reserved.
Key Features
• LifeBalance is available to you and anyone covered by your benefit program (e.g., spouse, children).
• LifeBalance is part of your benefit package and is available at no cost to you and your family.
• LifeBalance is a national, bilingual, 24/7 service.
• It’s easy to access: Call toll-free or go online!
• We offer support in-person, on the telephone or via the website
• Most importantly - LifeBalance is CONFIDENTIAL! Your employer will never know if/when you access the service.
© 2008 Ceridian Corporation. All rights reserved.
Confidentiality
• Confidential vs. Anonymous
• Limitations
• Intake Process
© 2008 Ceridian Corporation. All rights reserved.
www.LifeBalance.net
© 2008 Ceridian Corporation. All rights reserved.
LifeBalance.net Homepage
LifeBalance Online
www.LifeBalance.com
© 2008 Ceridian Corporation. All rights reserved.
Parenting
• Telephonic support, in-person counseling, on-line resources
• Child care locator• “Career Cruising” for Teens• Child development• Single parenting / blended families• Pregnancy, infertility and adoption• Summer camps and holiday planning• Safety kits, CDs, booklets and articles• “New Parent Kits” for expecting moms and dads
© 2008 Ceridian Corporation. All rights reserved.
Education
• Telephonic support, customized searches, booklets, CDs and articles on topics such as:• Selecting a School• Homework and Grades• School Safety• Special Needs• Talking with Teachers• Colleges and Universities• Alternatives to College• Continuing Education
© 2008 Ceridian Corporation. All rights reserved.
Eldercare
• Searches for in-home care services• Searches for residential care and housing
facilities• Research on issues such as Alzheimer’s,
dementia, and other topics• Safety kit, booklets and articles available• Resources on “Elder Fraud”• In-person or telephonic counselling for the
elderly and their caregivers
My mother in Calgary needs a nursing home. Can you help me find one?
Yes we can!!
© 2008 Ceridian Corporation. All rights reserved.
Mid-Life and Retirement
Telephonic and in-person counselling support, as well as CDs, booklets, and articles on topics such as:
• Growing as a Couple• Midlife Health• Relationships in Midlife• Life Planning / Priorities in
Midlife• Work and Careers in Midlife• “Empty Nest” Syndrome• Financial Considerations• Retiring to a New Location
© 2008 Ceridian Corporation. All rights reserved.
Financial
How come there’s always more month than money?
• Telephonic counselling with Certified Financial Planners
• Budgeting issues• Financial Planning (e.g.,
retirement planning, RRSP/RESP, estate planning)
• Financial Consultations (e.g., mortgages, collections, tax issues, debt consolidation)
• Kits, booklets, articles
© 2008 Ceridian Corporation. All rights reserved.
Health Line
• Immediate, 24/7 telephonic access to a registered nurse
• When it is difficult to get access to a doctor:
• at home
• at the cottage
• in your car “My daughter has broken out in a rash. What exactly does poison ivy
look like?”
© 2008 Ceridian Corporation. All rights reserved.
Health and Wellness
• Telephonic nutritional counselling with a Registered Dietician through our “Eating Well” Program
• Research on health and wellness related information
• Kits, booklets, CDs and articles• Online Smoking Cessation Program
© 2008 Ceridian Corporation. All rights reserved.
© 2008 Ceridian Corporation. All rights reserved.
© 2008 Ceridian Corporation. All rights reserved.
Work and Career
• Telephonic support, in-person counselling, on-line resources
• Co-worker relationships • Shift work, telecommuting• Developing your career• Relocation• Interpersonal and communication skills• Time management• Organizational change
© 2008 Ceridian Corporation. All rights reserved.
Legal
• Speak directly to a lawyer, on the telephone at NO COST!
• Most areas of law covered: family, criminal, wills / estates, immigration, real estate, etc.
• Only exception – Employment/Business Law
• Up to 25% discount off ‘in-person’ lawyer referral – includes a free 30-minute consultation
© 2008 Ceridian Corporation. All rights reserved.
Everyday Issues
Check out the website or call us for helpful information on:
• Buying and leasing cars• Home repairs and re-modelling• House cleaning and lawn care• Community information• Consumer resources• And much, much more!
www.LifeBalance.net
© 2008 Ceridian Corporation. All rights reserved.
Let us research it for you…
Email or call us with your research request – we’ll take the time so you don’t have to!
• Looking for a new doctor or dentist?• Need information on a medical condition?• Health conscious? Workout facility, nutrition store • Writing a speech? Presentation?• Moving? • Triple A hockey camp? Scout or Girl Guide chapter in your area?• Looking for wedding resources?• Unique requests
© 2008 Ceridian Corporation. All rights reserved.
Emotional Well-Being
• Telephonic and in-person short term, solution-focused counselling for many issues including:
• Relationship, marriage and family issues• Mental health concerns such as
depression, grief and loss, or stress management
• Addiction and recovery• Balancing work/life• Divorce and separation• Violence and crisis
Ceridian Depression Centre
© 2008 Ceridian Corporation. All rights reserved.
Ceridian Depression Centre
© 2008 Ceridian Corporation. All rights reserved.
Ceridian Depression Centre
© 2008 Ceridian Corporation. All rights reserved.
Reminders…
• LifeBalance is part of your benefit package and is available at no cost to you and your family.
• LifeBalance is a national, bilingual, 24/7 service.
• We offer support in-person, on the telephone, through research requests, booklets, CDs and kits, or via the web site
• Most importantly - LifeBalance is CONFIDENTIAL!
© 2008 Ceridian Corporation. All rights reserved.
How Do I Access LifeBalance?
Toll-free: 1.877.630.6701 (English)
TTY/TDD: 1.877.371.9978
On-line: www.LifeBalance.net
User ID:
Password: