eclinicalworks new and anticipated features ingrid bongers mt(ascp) mba eclinicalworks certified...

eClinicalWorks New and Anticipated FeaturesIngrid Bongers MT(ASCP) MBAeClinicalWorks Certified Trainer

Version 10

• Will not be released until after Meaningful Use Stage 2 certified

• Release date expected to be 12-14 weeks after certification is attained

Version 10

Anticipated Features• “Buddy List” one click to send copies to all

providers• Search field in Security Settings• Patient Documents– Search feature with side by side comparison

• Progress Notes – Ability to hide blue hyperlinks

Version 10

Anticipated Features• Down’s Syndrome Growth Chart• Clinical Rules Engine– E.g. Can create a rule for multiple users to receive

lab results• Immunization enhancement– Forecasting of upcoming immunizations

Version 10

Anticipated Features• Patient Portal– Message routing by facility

• Bulk appointment transfer– Move appointments from one provider to another

by time/date• Demographics validation – Real time address validation with UPS

Version 10

Anticipated Features• Ability to handle multiple copays

– Multi-specialty office can define PCP copay vs Specialist copy • Improved readability for insurance eligibility reports• Denial management

– Analytics by code– Ability to work rejected claims from the screen

• 18+ statements– Patient turns 18 and claims prior to 18th birthday remain

parent responsibility (add’l info tab shows guarantor for claim)

Version 10

Anticipated Features• Numerator and Denominator for CDSS

measures may be defined by practice• Windows in HPI, Assessment and Treatment

can be enlarged for ease of use with Dragon• Flowsheets have graph option• DRTLA tab – can insert labs into Progress

Notes multiple times

Version 10

Anticipated Features• Lab- added a ‘canceled’ option• Added lab letters to L jellybean• New ABN can be signed with signature pad

and will save to document tree• Procedures added to HUB

Version 10

Anticipated Features• Added Favorite Letters option• Registry – added multi-select option for visit

types, visit status• License expiration message only shows to

system administrator and provider• Show only New drug interaction alerts

Version 10

In Process• Immunization refused functionality• Fax documents in Referrals• Rx canceled (also requires new SureScripts

version)

New Features in Version 9

Scribe• Free form dictation in the entire note (from

the Progress Notes screen, not from the little boxes)

• Can use existing templates• Can search for Assessments – Including ICD 10


Scribe• Can order tests• Can send prescriptions• Can fax Progress Notes• Can scroll by command


Scribe


eClinicalTouch (iPad App)• The app is free but there is a per user/month

fee• May require minor upgrade to access• Is available to test drive for existing users


eClinicalTouch (iPad App)Highlights

• Settings allow users to change order of blue links• Search macros show on keyboard to minimize typing• Orders are all on one screen so you don’t have to

move between medications, labs and imaging• Diagnosis code linking is on a grid (on a single screen)



• Done/Lock button always present • Lock will be according to default

• ICW panel seen throughout (similar to right patient panel)

• Jelly beans are at the bottom of the screen• Printing requires a hub device for network

printing

How to try eClinicalTouch

Instructions for downloading and setting up eClinicalTouch for existing

eClinicalWorks customers

Log Into my.eclinicalworks.com

1) Log onto my.eclinicalworks.com2) Click on New Product Tab3) Click on link to learn more

Interested in trying eClinicalTouch?

1) Fill out contact information2) Click on Get Login Credentials

Agree to terms

Receive Username, Password and URL for Demo Server

1) Copy the information in the RED box.

2) Click on Done and you are ready to start using the iPad!

Download from Apple App Store

Launch eClinicalTouch App on iPad

1. Click on Settings button in upper right to set credentials

Enter in Credentials

1) Enter the information from my.eclinicalworks.com into the eClinicalTouch settings tab

2) Click on the Back button and log in to eClinialTouch

Log in and use

Enter Usename and Password from my.eclinicalworks.com and you are all done and ready to use!


Care Coordination Medical Record (CCMR) • ACO• PCMH• Shared Savings Programs


Care Coordination Medical Record (CCMR) • Beneficiary Management• Care Planning• Risk management• Analytics• Patient Surveys


Care Coordination Medical Record (CCMR) • Care Planning– Member management dashboard– Care Plan management and risk assessment– Patient-level dashboards to identify gaps in care– Patient community medical record view– Schedule management


Care Coordination Medical Record (CCMR) • eHealth Summary


Care Coordination Medical Record (CCMR) • MY WALL– Appointments, tasks and reminders in one central

location– Automated alerts and reminders– Central message board for Care Team members]


Care Coordination Medical Record (CCMR) • MY WALL


Care Coordination Medical Record (CCMR) • Analytics– Clinical Quality Measures– Dashboards by zip code and region, analysis of

local results vs national trends– Population Health Alerts


Care Coordination Medical Record (CCMR) • Able to see utilization and financial information by

patient and population– Integrates with CMS claims data

• Analytics– Community level performance– Provider level performance

• Numerator/denominator and exclusions• MU measures• Community defined measures


Care Coordination Medical Record (CCMR)


Care Coordination Medical Record (CCMR) • Patient Engagement– Patient Surveys– eCW is recognized by NCQA for patient

satisfaction surveys– Printable action plan for the patient (also can

publish to the Patient Portal)

eBO 6

• 82 new canned reports• 400 new meta data elements• New features– Automation– Dashboards– Productivity

eBO 6

Revenue Performance Management (RPM)• Scheduling – graphics and lag (time to bill)• Copay report- are you collecting what you

should?• Charge entry w/ lag• Rejection avoidance

eBO 6

Revenue Performance Management (RPM)• Daysheets will include custom payment types

(currently under ‘other’)• Claim submission dashboard• Claim follow up – drill down to claim status to see what was last

done– trending

eBO 6

Revenue Performance Management (RPM)• Contract management – fee schedule

allowable compared to actual payment received

• Denial management

eBO 6

Financial Reports• Financial analysis• Year to year report with added options– Honors fiscal year – Graph with days in A/R

• Aging– Historical aging by payer (can retrieve A/R responsibility

by date)– By transfer date– Aging buckets up to 360 days

eBO 6

Financial Reports• Denials dashboard• Month End Console– Automated month end process– Fully customizable

eBO 6

Productivity Reports• Provider idle time analysis– 3rd next available slot (PCMH requirement)– Vacant slot fill rate analysis– Time based provider productivity

• Locked notes analysis

eBO 6

Productivity Reports• Practice productivity– Cycle time (how much time provider spends with a

patient– Real time data that will identify bottlenecks

707 SW Washington Street Suite 1200 • Portland OR 97205 • Phone 503.943.2500 • Fax: 503.943.2501 Email: [email protected] • www.ochin.org

Contact Information

OCHIN Practice Services• 877.263.6780• [email protected]

Ingrid Bongers • 877.263.6781• [email protected]

mailto:[email protected]



eclinicalworks new and anticipated features ingrid bongers mt(ascp) mba eclinicalworks certified...

Documents

new features

new surescripts version

scribe slide

hub slide

ups slide

claim slide

command slide

eclinialtouch slide