eleven practices of repeatedly successful leaders in project management

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ELEVEN PRACTICES

OF

REPEATEDLY SUCCESSFUL PROJECT MANAGERS

www.resultsconsulting.net all rights reserved. Dr. Lepora www.resultsconsulting.net all rights reserved. Dr. Lepora

Follow the PMBOK and You Will be a Repeatedly Successful Project Manager… Right?

Phases of Project Management

Initiate

Plan

Execute

Monitor and Control

Close

Knowledge Areas of Project Management

Integration Management

Scope Management

Time Management

Cost Management

Quality Management

Human Resource Management

Communications Management

Risk Management

Procurement Management

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WRONG


Who Wants to Work On Your Team?

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Itinerary

Repeatedly Successful Project Managers Remember Who They Are.

…. Lead by Principles.

….Wear Many Hats and Build on Multiple Sources of Power.

….Are Proactive.

….Hold Themselves and Others Accountable.

…. Inspire and Motivate Others.

….Serve as well as Manage.

….Are Team Builders.

….Are Always Looking to Be Replaced.

….Always Willingly Accept Responsibility.

….Appreciate Diversity.


Repeatedly Successful Project Managers Remember

Who They Are…


Are You Effective as an Individual?

Mental

Social

Spiritual

Emotional

Physical


SWOT Yourself. Know Yourself.

Know Your Strengths and Weaknesses to

Your Project Management style

and practices.

Know the Opportunities for,

and Threats to Your Project

Management style and practices.


Know Yourself.


Who Are you?

Behavior

Dominant

Steady

Conscientious

Influential

Sensing

Introversion

Judging

Feeling

Intuition

Thinking

Perceiving

Extraversion

Personality


Repeatedly

Successful

Project Managers

Lead by Principles


Lead by Principles.

Respond based on

moods, feelings,

and circumstances.

Reflect, then

respond based on

principles and laws

of life or operation.

Reactionary- focused Principle- focused

Principles are universal, objective, and timeless.

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Doing is the most important trait found in a project manager… by team members.

Leading By Example ranks #1 Opinion Research Corporation


Repeatedly Successful

Project Managers

Wear Many Hats

And Build on

Multiple Sources of Power


POWER

Position/ Role

Personality/ Influence

Control of Resources

Relationship

Information

Skills/ Knowledge

16



What type of power is best?




Project Managers

Are

Proactive.


A LEADER IS ONE WHO SEES

MORE THAN OTHERS SEE,

WHO SEES FARTHER THAN

OTHERS SEE, AND WHO SEES

BEFORE OTHERS DO. Leroy Eims



BE PROACTIVE.

PROJECT MANAGERS MUST SEE THINGS BEFORE EVERYONE

ELSE.




Project Managers Know

the Distance among

Good, Better, Best

21

Better

Good

Best


BEING PROACTIVE MEANS

LIVING BY DESIGN,

NOT DEFAULT.



ACTIVITY

DOES NOT EQUAL ACCOMPLISHMENT.



Repeatedly Successful Project Managers focus their time on R&R.

Requirements

Always complete first,

what is expected and

required by your

stakeholders and/or

customers.

Return on Investment

Focus on what you are best

at. Do first what is going to

bring the greatest return

to the project.

Find others to do work that

is not in your strongest

areas.




Project Managers

Hold

Themselves and Others

Accountable.


IF YOU CAN'T BITE,

DON'T SHOW YOUR TEETH.

-Yiddish Proverb


www.resultsconsulting.net all rights reserved. Dr. Lepora 27

Strengthen Communication through Tracking Process

Increase Project- Wide Appreciation for Goals & Milestones

Improve Alignment and Focus Throughout the Team

Alert All to Negative Performance & Leverages Opportunity to Correct

Reinforces Great Performance


28

Build A Scorecard That Clearly Reflects and Delineates the Performance Levels Of All Aspects Of Your Project.

Good

Risky

Low

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AFTER ALL, TO MAKE A

BEAUTIFUL OMELET, YOU

HAVE TO BREAK AN EGG.

-Spanish Proverb




Project Managers

Inspire and Motivate Others.


You are THE thermostat.

Have the courage to set or change the temperature.



You Are the Temperature that You Lead.

Energy Attitude

Values

Efforts

Results Orientation



Influence is a process..

• Develop relationships with relevant others.

• Establish and maintain your credibility through action of promises.

• Do your research to ensure accuracy of your message.

• Continuously obtain the knowledge and understanding of relevant issues, stakeholders, and the environment.

• Gain the trust of others.



He/She who thinks he/she leads, but has no followers, is only taking a walk. If you can’t influence people then they

will not follow you. Without influence, you have no leadership.

Leadership Proverb



Set the Bar Higher.




Project Managers

Serve as well as Manage.


ONE OF THE MOST

DIFFICULT THINGS TO GIVE

AWAY IS KINDNESS - IT IS

USUALLY RETURNED.

-Court R. Flint



Serve others by…..

Genuinely Appreciate

Their Contribution

Show Outward Appreciation for the

Work of the Team Members

Listen and

Learn

Incorporate What You Learn from the

Team for Future Navigation

Ensure that They Know What to

Expect From You

Be Thankful for the Honorable Position of Leaderships that

You Have

38copyright 2010


Serving Pays Well…

Greater Dedication!

Higher Discretionary Effort!

Higher Morale!

Goals Reached Better and Faster!



Traditional Model of

Project Management

Progressive Model of

Project Management

40




LISTEN, OR YOUR TONGUE

WILL MAKE YOU DEAF.

- Native American Proverb



THE REVERSE SIDE ALSO HAS

A REVERSE SIDE.

-Japanese Proverb



Serving Requires Empathically Listening.

43

Observe

Listen Speak


Serving is a Choice.

Acknowledge your personal biases as obstacles.

Communicate with Openness and Sincerity.

Focus on them and not yourself.

Be accessible.

Remember who people are, including what they do and what is important to them.



Do You Have a Servant’s Attitude?

Do You Know Five Things

about What Your Top Project

Team Members Value?

The Most?

• Home?

• Work?

• Church?

• Family?

• Hobbies?

Rate your knowledge regarding

the top five people in your team on

A scale from 1-10.




Project Managers

Build Teams.


They Ensure that the “team” knows who they are.

47

The team identity is different from the individual contributor identity.

Each team member knows the goals of the team and interdependencies among the tasks and respective members

There are agreed upon forms of behavior- acceptable and unacceptable for the team.


A team makes the leader and the leader makes the team.



Communicating relevant information to your team on a regular basis is important.

49


Use Varying Ways to Communicate with Your Team to Strengthen Your Message.

50


Recognize when

tough messages

must be

conveyed.

51



Project Managers

Appreciate Diversity.


Instilling Diversity & Inclusion In Your Succession Plan • It better reflects your

customer mix and equips you to serve better.

• It enhances decision-making with alternative, differing mindsets.

• It ensures greater participation and greater connection with global reality.

Diversity is Great Value to

Any Team.

53




Instilling Diversity & Inclusion In Your Succession Plan

• Reward behaviors that address diversity and inclusion

• Develop mentor efforts

• Create a culture of openness and collaboration.

Diversity can be seamlessly

incorporated into your team

approach.

54





Project Managers

Are Always Looking

to be Replaced.


The majority of information on projects should be managed

and stored in a central repository.

A centralized knowledge system empowers the team to continue work

as seamlessly as possible when members exits.

Consistent and regular updates to the central repository should be a

general process for all team members to follow, not only the PM.

Develop a Central Repository.

What information is most pertinent to your project?

58


Which Element Most

Closely Resembles Your

Project Management Style?

59




As a project manager, nothing gets through you. You hoard all of the information and vehicles to get anything done. You pull the ultimate trigger on everything. “My job is secure.” 60




As a project manager, things permeate rarely… though only when pulled and prodded out from team members. You are a tough gatekeeper. “You only need to know but so much...”

61




As a project manager, things permeate.. You give, but only as absolutely needed to get the assigned task completed. “I’ll give it to you, but only if you absolutely need it to finish this task at hand..”

62




Knowledge flows generously, but without intention and strategy . There is no planning involved. “What would you like to know? “

63




•You are a mentor.

•You professionally develop your team strategically.

•You pour out of yourself to others around you- above, below and laterally.

•You encourage the same behavior for your team members.

•Exponential growth is recognized among your team.

•Learning is contagious.

•You create stars who are tomorrow’s project managers of your organization.

64




AGOOD TEACHER HAS BEEN

DEFINED AS ONE WHO MAKES

HIMSELF PROGRESSIVELY

UNNECESSARY.

-Thomas J. Carruthers

65



Project Managers

Always Willingly

Accept Responsibility.


SUCK IT UP!

The buck stops with you.



Reasons to

Never Scapegoat as a

Project Manager.

68


THERE ARE TWO WAYS

TO SPREAD THE LIGHT:

TO BE THE CANDLE, OR

THE MIRROR THAT

REFLECTS IT.

-Edith Wharton



Contact Info:

Dr. Lepora Menefee,

PMP, SPHR, Prosci, SSBB [email protected]

www.resultsconsulting.net www.drlepora.com

www.facebook.com/drlepora www.twitter.com/drlepora

770.367.5444

New Book: Journey to Authentic Joy

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