eliminate risks in soa implementation & support

WebinarDe-Risk SOA Implementation and

Operations

2© 2014. All rights reserved.

“SOA integrates and enables connected business. However it can disrupt IT and Business…


Type of Risk: IT losing the trust of Business (live example)

Problem Faced

Key Stakeholder VP, IT and team

Around OND 2013, the online product catalogues used by Sales team, randomly started becoming unavailable at the point-of-sales. This disruption continued for over 4 months.

Sales team unable to close the orders leading to direct loss of revenues. This is in turn led to Business losing trust of IT.Business Impact

Root CauseThis disruption happened due to the failure of the SOA service that retrieved the Product Catalog from EBS. The SOA service failure happened due to inconsistencies in server configurations created at the time of initial setup and implementation.

Consistent server configurations across nodes and server instances

can prevent such critical failures.

CustomerA Fortune 100 company that is into marketing and financing of aviation, marine and ground transportation fuel products and related services.


Type of Risk: External Customers getting impacted (live example)

Problem Faced


A high value Supplier presented a check to Bank of America (BOA) which promptly got declined as BOA’s system did not have any record of this issued check.

Massive potential public relation failure, direct adverse impact on customer relationship and on brand image. Business Impact

Root CauseThe middleware interface had failed to transmit the Positive Pay (payment instructions) file the previous night to the BOA and hence BOA’s system was not up to date. This was due to an code failure while processing the EDI message before transmitting to BOA.

Compliance to Code Quality standards and ensuring uniformity can

prevent such business disruptions.

CustomerA Fortune 500 company, manufactures products and provides engineering services for a wide range of industrial, commercial, and consumer markets across the world.


Type of Risk: Disruption of On-going Business (live example)

Problem Faced


In early July 2015, the Customer PO inflow process suddenly stopped working for more than 24 hours.

Processing of orders worth $150k stuck for over 24 hours leading to major end-customer dissatisfaction and complaints from distributors and dealers. Business Impact

Root CauseA sudden increase in EDI transactions caused the service max out on connections resulting in the subsequent service crash. It took over 24 hours of manual debugging to identify the failed application/service and restore it.

Continuous Application Performance Monitoring and

not just System level monitoring can prevent such risky failures.

CustomerLeading brand of outdoor gear and footwear designer and distributor based California, United States


Quick Poll

Have you encountered these type of incidents?


Typical OFM Implementation & Operation Lifecycle + Risks

1. Environment topology compliant to standards

2. Environment configurations consistency

3. Environments performing to SLAs

1. First time right application deployments

2. Efficiency in test case execution

3. On-time Project delivery

1. Application Code Quality

2. A2A and B2B Security

3. Ensured business continuity

1: Provision & Install OFM Environments

Development Environment

Test (SIT) Environment

QA (UAT) Environment

Production Environment

IT Infrastructure: Strong foundation

2: SOA Application Development

Code Development & Unit Tests

System Integration

Tests

User Acceptance

Tests

Live for Business

Users

Project Management: Agile development

3: Governance & Monitoring

Peer Code Reviews by Developers

Integration Tests by

Developers

User Tests by Business Analysts

Services Monitoring by

Admins

QA & IT Operations: Business continuity


Suneratech’s DevOpsXpress Platform

Eliminates Risks In SOA Implementations & Operations

Brings compliance to standards while reducing the time to implement SOA/BPM by about 80%

and reducing cost by 65%

Compliance

SOA Environment Reference TopologySOA Services Reference Architecture

QualityTemplates and UI driven interactionStandards definition and 100% adherence to it

ConsistencyAutomation of repeatable manual tasksProgram/Scripts to perform recurring tasks


DevOpsXpress: Automation Touch points

DEV

SIT

UAT

PRD

[1] OFM Environment BuildWL & SOA Provisioning & Installation

[6] SOA Composite Application Performance MonitorBusiness continuity

[4] Continuous Integration TestingSOA composite automated testing

[2] Continuous Code QualityBPEL & BPM code quality validations

[3] Continuous DeploymentsSOA/BPM application deployments

[5] Continuous DeliveryDeploy to production risk-free


DevOpsXpress Modules

Quality AssuranceEnable your Quality Testing/Assurance team to be able to efficiently execute SOA/BPM integration tests over

and over until you are satisfied that it works as per the defined functionality

Continuous SOA Integration Testing

IT OperationsEmpower your Fusion Ops team to get immediate

information about the performance of various SOA/BPM applications and take corrective actions as

required.

Application Performance Management

Business ApplicationsEmpower your Fusion Developers to ensure that the

SOA/BPM code that is produced is of the highest quality meeting all the standards and will perform well for

years to come

SOA/BPM Code Quality Engine

IT InfrastructureEnable your Fusion Infra Admin to be confident that

your Oracle Fusion Middleware environments are error-free, consistent and comply with the standard reference

architecture

OFM Installation & Deployments


DevOpsXpress: Benefits

80% Faster new environment builds.100% accurate blue print driven environments.

10X Faster application deployments.Error free continuous application deployments.

100% Guaranteed SOX compliance.Tight integrations, security, traceability and controls.

65% Reduction in administrative costs.Standardized operations driving savings.


Is DevOpsXpress Platform Right for you?

DevOpsXpress Impact Assessment

Assessment agenda: identify the risk areas in your OFM footprint, pick those high impact vulnerabilities to automate and de-risk.

Approach: A structured onsite engagement of 4 hours

Deliverables: Quantify the benefits of automation on your OFM environment, followed by demonstration of it.

Available Dates: Sep 14, 16, 18, and 22

Contact: Sreenivasa Setty, Co-founder of [email protected] | +1.408.470.3770

mailto:[email protected]

eliminate risks in soa implementation & support

Technology