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Page 1: Emerging Roles of the 21st-century Learning Professional
Page 2: Emerging Roles of the 21st-century Learning Professional

I learned how to give my cat medicine. What did you learn from YouTube?

Page 3: Emerging Roles of the 21st-century Learning Professional

The new virtual landscape of information will affect our future as learning professionals and how relevant we are.

Page 4: Emerging Roles of the 21st-century Learning Professional

We barely even notice the digital landscape any more–it’s just a screen.

Page 5: Emerging Roles of the 21st-century Learning Professional

Technology is a trigger

setting off repercussionsin the world of learning

Page 6: Emerging Roles of the 21st-century Learning Professional

Technology is about what it can do for people, organizations and the planet.

Page 7: Emerging Roles of the 21st-century Learning Professional
Page 8: Emerging Roles of the 21st-century Learning Professional

CONVERGENCE

Page 9: Emerging Roles of the 21st-century Learning Professional
Page 10: Emerging Roles of the 21st-century Learning Professional

Catherine LombardozziLearning Environments

Page 11: Emerging Roles of the 21st-century Learning Professional
Page 12: Emerging Roles of the 21st-century Learning Professional

Petabyte (1 000 000 000 000 000 bytes)

Exabyte (1 000 000 000 000 000 000 bytes)

Zettabyte (1 000 000 000 000 000 000 000 bytes)

Yottabyte (1 000 000 000 000 000 000 000 000 bytes)

Page 13: Emerging Roles of the 21st-century Learning Professional

Rapid adoptionof mobile

Always “on”–access anywhere anytime

Increase in Software as a Service (SAAS)

Rise of social & collaboration toolsTE

CH

NO

LOG

Y

Page 14: Emerging Roles of the 21st-century Learning Professional

87%of American adults use the Internet (January 2014)

Source: Pew Research Center

Page 15: Emerging Roles of the 21st-century Learning Professional

74%of Internet users use Social Networking (January 2014)

Source: Pew Research Center

Page 16: Emerging Roles of the 21st-century Learning Professional

Learning requires more than one event

MIN

D S

HIF

TS

Knowledge is a connected network

People learn informally

Learning is social

Page 17: Emerging Roles of the 21st-century Learning Professional

CU

LTU

RA

L SH

IFTS

Greater Transparency

Getting rid of top-down structure

Work Flexibility

Bring Your Own Device (BYOD)

Page 18: Emerging Roles of the 21st-century Learning Professional
Page 19: Emerging Roles of the 21st-century Learning Professional

Global connectivity allows for sharing of data, information and knowledge around the world.

Page 20: Emerging Roles of the 21st-century Learning Professional

Workers can bypass L&D because they now have other resources.

Page 21: Emerging Roles of the 21st-century Learning Professional

No organization can hire all the knowledge workers it needs to cover every emerging need.

Page 22: Emerging Roles of the 21st-century Learning Professional

Collaborative tools increase productivityLong training events can be disruptive to the workflow.

Page 23: Emerging Roles of the 21st-century Learning Professional

Learning is a continuous process, that lasts a lifetime.

Page 24: Emerging Roles of the 21st-century Learning Professional

Needed Frequency of Connection to Learning Resources

Source: Brandon Hall Group, 2014

More than 60% of companies expect their employees to interact with learning weekly or more often. A traditional learning format will not accomplish this.

Page 25: Emerging Roles of the 21st-century Learning Professional

COURSES

PAGESToo often, we think in terms of courses, modules, lessons and topics.

Page 26: Emerging Roles of the 21st-century Learning Professional

MISMATCH

Page 27: Emerging Roles of the 21st-century Learning Professional

Course Centric

SolutionCentric

versus

The solution to every problem is a training intervention.

The solution to every problem may vary and may not involve formal training.

Page 28: Emerging Roles of the 21st-century Learning Professional

Create Courses

Support Learning

Empower Workforce

Be a Change Agent

Page 29: Emerging Roles of the 21st-century Learning Professional
Page 30: Emerging Roles of the 21st-century Learning Professional

Provide resources and assets needed to efficiently improve performance.

Page 31: Emerging Roles of the 21st-century Learning Professional

COPs

• Job Aids• Mobile Aids• Social Networks• Learning Portals

Curation

Support in Context

Mentoring & Coaching

Page 32: Emerging Roles of the 21st-century Learning Professional

Job Aid Courtesy of Kwikpoint

Page 33: Emerging Roles of the 21st-century Learning Professional

Mobile Support for HVAC Workers

Page 34: Emerging Roles of the 21st-century Learning Professional

Mobile Support for Instructional Designers

http://theelearningcoach.com/my-app/
Page 35: Emerging Roles of the 21st-century Learning Professional

Mobile Support for Bartenders

Page 36: Emerging Roles of the 21st-century Learning Professional
Page 37: Emerging Roles of the 21st-century Learning Professional
Page 38: Emerging Roles of the 21st-century Learning Professional

Support in Context

COPs Curation

Mentoring & Coaching

Page 39: Emerging Roles of the 21st-century Learning Professional
Page 40: Emerging Roles of the 21st-century Learning Professional

Find Filter

OrganizeAnnotate

Page 41: Emerging Roles of the 21st-century Learning Professional

Provides meaning to disorganized information

Picks up where search engines leave off

Potential for building community

Page 42: Emerging Roles of the 21st-century Learning Professional

Scoop.it

Page 43: Emerging Roles of the 21st-century Learning Professional
Page 44: Emerging Roles of the 21st-century Learning Professional

Support in Context

COPs Curation

Mentoring & Coaching

Group that shares an interest or problem and learns through regular interactions.

Page 45: Emerging Roles of the 21st-century Learning Professional

EMPOWER

Page 46: Emerging Roles of the 21st-century Learning Professional

EMPOWER

Overarching problem, purpose or goal.

Digital framework for activities.

Platform that’s easy to use.

Page 47: Emerging Roles of the 21st-century Learning Professional

Support in Context

COPs Curation

Mentoring & Coaching

Page 48: Emerging Roles of the 21st-century Learning Professional

Provide the tools and skills that enable self-directed learning, content generation and sharing.

Page 49: Emerging Roles of the 21st-century Learning Professional

Personal Learning Environment

EnableCollaboration

ShowYourWork

Personal Learning Network

Page 50: Emerging Roles of the 21st-century Learning Professional

Personal Learning Environment

ShowYourWork

Personal Learning Network

EnableCollaboration

Network of services & tools necessary for ongoing learning controlled by the individual.

Page 51: Emerging Roles of the 21st-century Learning Professional
Page 52: Emerging Roles of the 21st-century Learning Professional
Page 53: Emerging Roles of the 21st-century Learning Professional

• Social Bookmarking

• Presentation Software

• Search Engines

• LMS

• Open Courseware

• Virtual Webinars

• Virtual Meetings

• Online Forums

• Question & Answer Sites

• RSS Readers

• Blogs

• Microsharing Tools (like Twitter)

• Wikis

• Collaboration Tools

• Podcasts

• Online Videos

• Mind Mapping Tools

• Social Networking Tools

• “Clip the web” Tools

Page 54: Emerging Roles of the 21st-century Learning Professional

Personal Learning Environment

ShowYourWork

Personal Learning Network

The people and communities that contribute to your professional development.

EnableCollaboration

Page 55: Emerging Roles of the 21st-century Learning Professional

Personal Learning Environment

ShowYourWork

Personal Learning Network

When two or more people work together, share ideas and accomplish a goal.Enable

Collaboration

Page 56: Emerging Roles of the 21st-century Learning Professional

Personal Learning Environment

ShowYourWork

Personal Learning Network

• Captures tacit knowledge

• Improves efficiency

EnableCollaboration

Page 57: Emerging Roles of the 21st-century Learning Professional

Screenr.com

Page 58: Emerging Roles of the 21st-century Learning Professional
Page 59: Emerging Roles of the 21st-century Learning Professional
Page 60: Emerging Roles of the 21st-century Learning Professional

Personal Learning Environment

ShowYourWork

Personal Learning Network

EnableCollaboration

Page 61: Emerging Roles of the 21st-century Learning Professional

Demonstrates leadership and vision to help employees and the organization achieve positive transformations.

Page 62: Emerging Roles of the 21st-century Learning Professional

Has a transformative

vision

Connects people to each

other

Makes L&D

relevant

Breaks down silos

Page 63: Emerging Roles of the 21st-century Learning Professional
Page 64: Emerging Roles of the 21st-century Learning Professional

Solution: Share experiences and ask questions using simple social tools

Page 65: Emerging Roles of the 21st-century Learning Professional

Has a transformative

vision

Connects people to each

other

Makes L&D

relevant

Breaks down silos

Page 66: Emerging Roles of the 21st-century Learning Professional

IDSkills

IA & UX

Design Thinking

Know the Tools

People Skills

Marketing Skills

Business Acumen

Build Your PLE & PLN

Program Evaluation

Page 67: Emerging Roles of the 21st-century Learning Professional
Page 68: Emerging Roles of the 21st-century Learning Professional

Typical Fears

Loss of Control

Lack of Participation

Page 69: Emerging Roles of the 21st-century Learning Professional
Page 70: Emerging Roles of the 21st-century Learning Professional

Peter MorvillePioneer of Information Architecture

Page 71: Emerging Roles of the 21st-century Learning Professional

Solve problems.

Develop skillsfor the future.

Instigate change.

Page 72: Emerging Roles of the 21st-century Learning Professional

Where You Can Find Me

• theelearningcoach.com• @elearningcoach• facebook.com/elearningcoach

http://theelearningcoach.com/
https://twitter.com/elearningcoach
http://facebook.com/elearningcoach

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