energy now may

FPL prepares for hurricane season with Virtual Hurricane SherylFlorida Power & Light Company has successfully completed its annual, week-long Storm Dry Run. The exercise happened just weeks before the start of hurricane season, and tested the organization’s readiness, restoration and recovery efforts.

“Sandy and the other storms last year were a clear reminder of our duty to keep looking for ways to make our infrastructure stronger and to keep getting better at restoring power after a major storm hits,” said FPL President Eric Silagy. “It’s not a question if we are going to have a major storm in Florida – it’s just a question of when and where it is going to hit. That’s why we test our storm plan so vigorously and are preparing for a storm every day there is not one.”

As part of this year’s drill, employees responded to Virtual Hurricane Sheryl, a category 3 storm, which made landfall near Cape Coral, Fla. During the simulation employees tracked outages, assessed damage, communicated with customers, employees and government officials, and initiated service restoration. They also tested the company’s storm plans and tactics, and applied lessons learned from previous hurricanes and other extreme weather events.

A hurricane wasn’t the only virtual emergency during the drill. Employees also responded to other virtual scenarios, including a pipeline explosion, a cyber threat against FPL.com and a visit from President Obama to assess the damage.

The drill received extensive media attention, including a live interview on the Weather Channel.

“The Storm Dry Run was a tremendous success,” Eric said. “Everyone did a terrific job. Employees took the drill seriously – understanding their storm roles, applying lessons learned from previous years here at FPL and best practices from across the industry, and, most importantly, preparing for the upcoming storm season.

“Having a well-thought hurricane plan is important for all of us who live in Florida,” Eric said. “We want our customers to be prepared for hurricane season and be thinking now about any adjustments they would have to make if they experience extended power outages after a storm.”

During the drill, a three-year plan to strengthen the electric grid against severe storms was also announced. The company will invest approximately a half-billion dollars over the next three years to continue to improve the overall resiliency of the electric system. Look for more on this plan in the June edition of Energy Now.

Vol. 5 No. 5 | May 2013 ENERGY now 1

energynow Vol. 5 No. 5

A publication for and about employees of NextEra Energy, Inc., companies

Senior Human Resources Manager of Corporate Safety and Workers’ Compensation Mark Morgan; FPL President Eric Silagy; Vice President of Transmission & Substation Mike Spoor; and FPL Meteorologist Tim Drum discuss Virtual Hurricane Sheryl.

FPL employees participated in the company’s annual Storm Dry Run at the Command Center in Riviera Beach, Fla., responding to a virtual category 3 hurricane.

Inside this issue

Project Momentum update pg. 4

FPL Cape Canaveral Clean Energy Center commissioning pg. 5

Florida dog shelter receives energy makeover pg. 8

Important remote access change pg. 10

NextEra Energy welcomes interns pg. 11

2 ENERGY now Vol. 5 No. 5 | May 2013

Florida Power & Light Company announced strong earnings for the first quarter of 2013. Our net income was $288 million, compared with $239 million in the first quarter of 2012. This performance shows that our multi-billion dollar investments in the business, including in new, more efficient power generation, are creating tremendous benefits across our service territory for our customers, while also providing excellent value to our shareholders.

I believe the best is yet to come as we continue to execute against our development objectives. The Cape Canaveral Next Generation Clean Energy Center, the first of our three large gas-plant modernizations in the state, came online April 24, more than a month early and under budget. Our Riviera Beach modernization remains on track and on budget with an expected in-service date of June 2014, and the demolition of FPL’s Port Everglades facility is set for July with an in-service date for the modernized facility expected in June 2016. We are also preparing to demolish our Cutler Power Plant to make way for this cleaner, more-efficient generation. I want to thank everyone involved in these projects for their hard work.

We also can be proud of several other major achievements so far this year:

» FPL has completed the largest nuclear uprate project in the country.

» We also have completed our smart meter installation program to support the modernization of Florida’s electric grid and help FPL keep its reliability performance among the best in the country.

» On March 12, Vero Beach-area residents voted in favor of FPL’s proposed acquisition of the Vero Beach municipal electric utility system because of the strong value proposition we would help bring to that community.

In different ways, all our accomplishments show how we are delivering above and beyond what many people expect of us, and demonstrate how we are continuing to Change the Current.

Looking forward, I want to thank everyone who is supporting Project Momentum. Project Momentum is about finding new ways to build on our value proposition so we can continue to deliver a service that is both low-cost and highly reliable. While FPL’s operating and maintenance expenses are well below industry average, they have been increasing in real terms

over the past several years. Our goal, as always, is to improve on past performance. At NextEra Energy Resources, Project Momentum will help define new opportunities to lower costs and further increase our competitiveness in today’s low natural gas and electricity price environment. As Jim said in announcing the project, great companies do not remain great by focusing on what they have done; they look forward to what they can do better. We have long prided ourselves on a cultural focus on operational excellence and a commitment to continuous improvement, and I’m confident that the results from Project Momentum will strengthen our company’s growth prospects even further.

Finally, as the official start of the storm season approaches on June 1, I want to thank everyone who participated in the Storm Dry Run. The annual drill tests our companywide processes, preparation and responsiveness to better position us for effective action when our service territory is threatened by a major storm. It’s important that every one of us knows our storm role and what is expected of us in a storm situation. That means being prepared and having a personal plan for yourself and your family. Now is the time to make sure you are absolutely ready in the event a storm hits our service territory.

Let me close by again thanking each of you for your hard work and commitment to supporting our customers and stakeholders across the state. As our performance clearly shows, we are off to a strong start in 2013. Let’s keep up the good work.

Eric SilagyPresidentFlorida Power & Light Company

Leadership Perspective:

Florida Power & Light Company quarterly update

Proud to deliver better than

service reliability

99.98%


NextEra Energy reported strong results during the first quarter of 2013 with both Florida Power & Light Company and NextEra Energy Resources executing well on business objectives. At NextEra Energy Resources, our renewables backlog remains on track, and we continue to make good progress on our incremental opportunities. Since we held our Investor Conference in March, we signed long-term power purchase agreements (PPAs) for an incremental 150 megawatts of new U.S. wind projects and 40 megawatts of new solar projects.

In addition, our solar and Canadian wind programs are on track to meet their respective commitments of roughly 600 megawatts of contracted wind capacity in Canada through 2015, and roughly 900 megawatts of contracted solar capacity through 2016.

On our financial performance, NextEra Energy Resources’ adjusted earnings for the first quarter were $177 million, or $0.42 per share, compared to $182 million, or $0.44 per share in the prior year quarter. Energy Resources’ contribution to adjusted earnings per share in the first quarter decreased slightly compared to the prior year comparable quarter, primarily due to lower wind generation.

I also want to mention the following three items that were excluded from adjusted earnings this quarter due to their unusual nature in order to make period-to-period comparisons more meaningful.

» A gain on the sale of the Maine hydro assets;

» A charge associated with our decision to sell our merchant fossil assets in Maine; and

» A charge associated with an impairment on our Spain solar project.

Most of you are aware of the Maine hydro asset sale, so that does not require additional explanation. However, based on the changes we made to our merchant portfolio in the Northeast and our commitment to evaluate the role of all our assets, we have concluded that our Maine Fossil assets no longer strategically make sense for the business. We have therefore made the decision to sell our 796 megawatts of merchant oil-fired assets in Maine.

In addition, our Spain project, which is nearing completion, is facing financial challenges as a result of recent tariff changes that fundamentally impact the project’s economics. After extensive analysis and in accordance with accounting rules, we have decided to write down the value of the asset.

Other noteworthy news during the quarter is that our 2013 to 2014 wind program is on track with 325 megawatts of projects with signed, long-term PPAs. With the economics of wind improving as a result of better turbine technology and lower turbine prices, wind PPA contracts are attractively priced. As a result, more buyers are clearly interested in taking advantage of these prices and the PTC extension.

Our solar development pipeline also remains on track with the potential to build up to 300 megawatts of incremental projects in addition to the backlog we shared with investors in March. We recently secured two 20-megawatt PPAs and are actively working on additional opportunities in our development pipeline.

While I feel like we have gotten off to a good start in 2013, we must maintain our focus on excellence in day-to-day operations and execution of our business objectives.

In addition to these focus areas, we are also supporting Project Momentum, a companywide initiative to identify opportunities to improve our business, both through revenue enhancements and through productivity improvements. I hope everyone is giving thought to this and coming up with ideas – if we’re not moving forward, then we’re slipping behind where we must be to remain competitive and demonstrate our commitment to continuous improvement.

Please get involved, and let’s make 2013 a great year for Energy Resources.

Armando PimentelPresident and Chief Executive Officer NextEra Energy Resources

Leadership Perspective:

NextEra Energy Resources quarterly update

150 mw of new wind projects

of new solar projects

40mw


Project Momentum: Full speed ahead In the first six weeks, more than 8,000 ideas have been generated by employees to support Project Momentum – NextEra Energy’s most important companywide initiative in 2013. The ideas are a result of hundreds of business unit brainstorming sessions throughout the company, as well as employee submissions through the eWeb portal.

“We’ve met with terrific employees from several business units who have generated creative and thoughtful ideas to help our company,” said Pam Metz, Nuclear business operations manager and Transmission & Substation Catalyst Team member.

During the idea-generating period, the Catalyst Team focused on working with teams of employees to generate ideas to reduce costs and increase revenue. Part of their responsibility was to eliminate duplicate ideas and combine similar ideas, creating larger-scale concepts for consideration. For example, the Nuclear team streamlined more than 2,000 ideas into under 1,000. Some of the less complicated ideas generated, requiring minimum to no cost to achieve, are also being evaluated for early implementation.

The first Steering Committee review was conducted on May 6–7. During the review, each team provided an overview of the ideas collected for their assigned business unit and the Steering Committee provided directional feedback to help the teams move forward.

“I was very pleased to see the quantity and quality of ideas being submitted. I think the Catalyst Team is doing a terrific job leading the company through the process, and I appreciate the organization’s participation and commitment to making our company even stronger,” said NextEra Energy President and CEO Jim Robo.

The Project Momentum Team is now embarking on the second phase of the project: evaluating and analyzing the ideas. To aid in this process and capitalize on the progress already made, it is especially important that business units become even more engaged. For example, one of the ideas to increase electronic bill payments to FPL will require the collaboration of several business units, including Customer Service, Information Management and Marketing & Communication, to realize the high-potential cost savings.

“This next phase is all about understanding the true value of the ideas collected and what it will take to implement them,” said Keith Hardy, FPL Catalyst Team lead for Project Momentum. “It’s critical that the teams work closely with the business units to analyze the ideas and ensure we don’t miss the chance for real change.”

Energy Smart Florida celebration Florida Power & Light Company’s Energy Smart Florida (ESF) deployment is best in class and is an example of what the U.S. Department of Energy (DOE) hoped to achieve through its Smart Grid Investment Grant Program. That’s what DOE Assistant Secretary Patricia Hoffman told a group of community leaders and reporters who attended an April 24 celebration at FPL’s Jupiter West Operations Center.

FPL hosted the event to mark two important milestones in the final phase of the ESF initiative: the installation of 4.5 million smart meters and the successful completion of grid modernization projects funded by a $200 million DOE grant.

“FPL is ahead of the game, because where I’m trying to drive other utilities, you have already started,” Patricia said. “That’s getting predictive in nature, doing advanced diagnostics, looking at asset management. There are huge opportunities to advance not just the distribution system, but also customer service.”

The VIP tour was one of multiple events held April 24, to celebrate the milestones. Hundreds of employees attended celebrations at the General Office and Jupiter West office, hosted by FPL President Eric Silagy and other executives.

“As a company, we’re always pushing ourselves to find new and more innovative ways to deliver a value proposition that we believe is the best in the nation. This project is going to help us be even better,” Eric said. “More than 600 employees have touched this project in one way or another. It has taken collaboration across a variety of groups to take this technology from infancy all the way through to its current state.”

FPL is leading the way, Eric told employees. “You are changing the current, not just here in Florida; you are changing the current in the entire industry. This is just the beginning. We never stop working to deliver reliable, affordable electricity for our customers.”

FPL embarked on the ESF smart grid initiative in 2009 to improve the efficiency and reliability of the service we provide to our customers while offering them new tools to manage their energy use.

FPL President Eric Silagy addressed employees during the Energy Smart Florida celebration at the Jupiter West office.

We are in the evaluating ideas phase:Evaluate Ideas

Commit to Ideas and Plan to Implement

Implement Ideas Continuous Improvement

Generate Ideas

6 weeks 6 weeks 5 weeks Ongoing

» Perform activity, spending and revenue analyses

» Engage and mobilize resources

» Form cross-functional teams

» Analyze opportunities for benefits vs. risks

» Identify gaps; broaden portfolio of ideas

» Ensure consistency in valuation and risk assessment

» Optimize ideas

» Build consensus around ideas to be approved

» Executive team makes decisions including resource dependencies

» Establish implementation and tracking structure, reporting, etc.

» Ongoing senior management oversight

» Monitor implementation and provide assistance

» Implement approved ideas

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VIE

W 1

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VIE

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LEArN morE

Employees can stay informed about the project on eWeb/Momentum.


FPL commissions new Cape Canaveral Clean Energy CenterConstruction Project Director Dennis Donahue comes from a long line of power-plant builders, so it’s only natural he would help bring Florida Power & Light Company’s newest high-efficiency energy center online.

The Cape Canaveral Next Generation Clean Energy Center entered commercial operations on April 24. Construction was completed a month ahead of schedule and $140 million dollars under its original budget.

It’s no surprise to Dennis, who has been involved in multiple major projects for NextEra Energy, including fossil, wind and solar, over the past 10 years.

“This was one of the smoothest-operating construction facilities I’ve had the pleasure of working on,” Dennis said. “It was a very good team effort and an excellent accomplishment for everyone involved. And most importantly, we had an excellent safety record.”

Dennis beamed with the pride of a new parent as he showed off the completed facility during the company’s official commissioning ceremony, which was held on the grounds of the plant on May 8. Many community leaders, including city and county officials, environmental advocates and business owners were on hand to celebrate the achievement by raising an American flag on top of the plant.

The new, fuel-efficient plant is a source of pride for Dennis and the many others who helped in the modernization project, but it’s the Space Coast community and all of FPL’s customers who are enjoying the lasting benefits.

The plant is capable of producing more than 1,200 megawatts of electricity – enough to power approximately 250,000 homes and businesses. That’s far more than the capacity of the previous plant – without using any additional water or land.

“This plant uses 33 percent less fuel to generate electricity, which will help us keep our typical residential customer bills the lowest in Florida and significantly lower than the national average,” said FPL President Eric Silagy. “It’s an important achievement for our company and our state. Investments in affordable, reliable, clean electricity will help our state’s economy continue to grow.”

The facility is also helping the Space Coast bounce back.

“The community is still recovering from the loss of NASA’s space shuttle program and the difficult economy in recent years,” said Plant General Manager Mark Lemasney. “We hired more than 650 people during the peak of construction, and during the first full year of operation, it’ll generate $15 million in new tax revenue for the local community and school district.”

“We’re proud of this achievement,” said Vice President of Development & External Affairs Pam Rauch at the commissioning ceremony.

“But we’re even prouder that this is just one of the many signs that American innovation and leadership are beginning to win again here in Florida.”

The Cape Canaveral modernization is just part of FPL’s ongoing investment in Florida’s future. Next up is the Riviera Beach Next Generation Clean Energy Center, which is scheduled to come online in June 2014.

Meanwhile, Dennis is already working on the next modernization, planning for the demolition of the existing Port Everglades Plant this summer to make way for construction of the Port Everglades Next Generation Clean Energy Center, scheduled to enter service in 2016.

ISC Vice President Ron Reagan (left) and Senior Director of ISC Logistics and Supply Chain Keith White (right) present Logistical Support Manager Rod Alsop (center) with the 2012 ISC Leadership Award. Rod was recognized for exemplary leadership in logistic performance and emergency preparedness.

ISC award winnersIntegrated Supply Chain, which supports the sourcing and inventory management services of all NextEra Energy companies and business units, recently announced its recognition program winners at the ISC Leadership Meeting. The program celebrates ISC employees and their outstanding achievements.

The three categories of the recognition program include the Vision Award, the Living the Values and Business Principles Award, and the Leadership Award.

Senior Supply Chain Specialist Bruce Mach received the 2012 ISC Vision Award, which is given to an individual or team that has made a significant contribution in the areas of delivering value, developing talent or driving sound execution. Bruce, who works in the Investment Recovery Operations area, found new markets for plastic wire jackets and used transformer mineral oil that increased revenue by $400,000 annually.

Barry Feinberg, Nuclear quality control specialist principal, Seabrook Nuclear Plant, won the 2012 Living the Values and Business Principles Award. Nominated by his peers, Barry was recognized for actively inspiring others to live the company values and consistently demonstrating business principles that deliver results.

Logistical Support Manager Rod Alsop received the 2012 ISC Leadership Award, which recognizes an individual for consistently demonstrating outstanding leadership and embodying core values. Rod leads NextEra Energy’s logistics group that responds to emergencies, such as hurricanes and oil spills. Several key processes he developed have been replicated by other utilities in their emergency response plans. Rod was instrumental in providing logistics support for three storms that impacted Florida Power & Light Company’s service territory in 2012 and was acknowledged by the CEO of Con Edison for his support during Super Storm Sandy.

“Congratulations to the winners,” said ISC Vice President Ron Reagan. “Thank you for helping us shape success as we strive to be the commercial heartbeat of the company, leading the discovery and delivery of value.”

Dozens of community leaders, including city and county officials, environmental advocates and business owners celebrated the commissioning of FPL’s Cape Canaveral Next Generation Clean Energy Center.


Maria E. Gomez and her employees are changing the current one customer at a time.

FPL Customer Care is committed to changing the current by delivering world-class service to our customers on every contact. Recently, the Customer Care team received another major award recognizing its outstanding service, efficiency and effectiveness.

The team earned first place in the large centers category of the 2013 Top 100 Call

Center Contest. The award was presented by BenchmarkPortal, a leading customer contact consulting services group. Nearly 500 companies competed for this top honor through an annual survey that measures effectiveness and efficiency, including customer satisfaction, speed of answer and number of calls handled per agent.

Director of Customer Care Maria E. Gomez says the award reflects the dedication of her team to making FPL’s brand promise real for our customers by recognizing their professionalism and willingness to help, and reflects their culture of continuous improvement that allows them to take customer service to new levels every year.

“In Customer Care, we are constantly working to improve our performance,” said Maria.

“With each customer interaction, we have a unique opportunity to provide the best possible service. Customers need to know they can count on us to meet their service needs, and it’s rewarding to be recognized for the hard work and effort we put into being the best in our industry. This also is a reflection of our passion for finding new ways to create a great customer experience.”

“This is a prestigious award and I‘m especially grateful to Maria and everyone on her team for their hard work and focus in achieving this recognition. This honor shows that Customer Care operations is among the best in class based on objective, metrics-driven performance,” said FPL Vice President of Customer Service Marlene Santos. “I also want to recognize and thank everyone across the company who works each day to provide our customers with excellent service.”

Last year, Customer Care was designated as a Center of Excellence and one of the Top 10 Call Centers in North America by BenchmarkPortal. They also received the ServiceOne Balanced Scorecard Achievement Award for outstanding performance in Customer Care for the fifth consecutive year.

Meet Maria E. Gomez

Did you know?

NextEra Energy Resources’ gas infrastructure business provides insights into the natural gas market

As one of the largest consumers of natural gas in the U.S. power sector, NextEra Energy benefits from understanding the natural gas market. NextEra Energy Resources is now helping provide tremendous insights into that market through its Gas Infrastructure business.

“The economics of natural gas are critical to nearly every one of our businesses, and our gas infrastructure activities help us understand supply and demand dynamics,” said President of Gas Infrastructure TJ Tuscai.

And the market for gas infrastructure investment is attractive.

“Analysts are estimating that there is going to be $145 billion of capital that needs to be deployed for midstream activities, like gathering and processing, to get all this gas, oil and natural gas liquids to market,” TJ said. “We’ve got the credentials and the ability to do these projects, so we see a significant growth opportunity for us for a period of time.”

NextEra Energy Resources entered the market in 2008 with the Barnett shale in Texas and the Woodford shale in Oklahoma, working

through investment partners that managed the operations. Today, the company is in 10 areas.

The company’s approach in gas infrastructure has focused on gaining experience and knowledge.

“We take a dip your toe in the water strategy,” said Vice President of Gas Infrastructure and Development Larry Wall. “This gives us an opportunity to very slowly and methodically understand the business, get comfortable with our partner, understand the drilling processes, and make sure everyone is doing the right things from a safety and environmental compliance standpoint.”

For many employees, the best part of being involved in gas infrastructure is what it can mean for the country. “This industry is transforming the energy independence equation in the United States,” Larry said. “Four or five years ago, we all thought that we were going to be importing gas. Shale gas and oil is changing that equation and making it possible for us to become a more energy-independent nation. And that’s incredibly exciting.”

Larry Wall, chief operating officer, Gas Infrastructure and Development; Molly Boyd, executive director, Business Management; and TJ Tuscai, president, Gas Infrastructure, review maps of shale areas.


FPL Transmission staff monitors power throughout North AmericaMany NextEra Energy employees probably haven’t heard of or seen the Energy Resources Control Center (ERCC) in the Jupiter West office. Yet, it’s where Transmission & Substation plays a critical role in helping reliable power make its way to the grid by monitoring wind, solar and fossil-fueled power generation facilities for NextEra Energy across North America.

Like skilled surgeons, the ERCC system operators, many of whom have Protection & Control Engineering backgrounds, have the technology and knowledge to diagnose problems before and when they happen. They do this work around the clock, throughout four time zones and with a variety of equipment. WindLogic’s wind forecaster helps them identify within a five-day period when the wind will be blowing least to schedule maintenance repairs for any of the Transmission & Substation equipment at its sites. If a lightning strike is suspected of causing an outage, ERCC system operators can pinpoint the location, time and intensity of the strike across hundreds of miles of transmission lines, and make decisions to remotely reconnect the site, minimizing outage times.

“Our commitment is to ensure that the Transmission & Substation equipment stays connected to the grid,” said Greg Gartner, director of Transmission & Substation Operations for NextEra Energy Resources. “We are taking the best practices from Florida Power & Light Company and NextEra Energy Resources and making sure we can reduce or eliminate any connectivity issues.”

The Horse Hollow Wind Energy Center (HHGT), located in central Texas’s Taylor and Nolan counties, is an example of how the ERCC is making a difference. HHGT has a transmission line that travels 218 miles and connects 850 megawatts of wind to the Texas grid. Before, the ERCC Transmission & Substation crews would spend more than eight hours traveling the length of the transmission line, trying to analyze a problem and restore service. Now, the ERCC can determine the cause of the problem and, in some instances, reconnect the line within 15 minutes from 1,500 miles away.

Currently the ERCC monitors 107 wind and solar projects – 23 of which can be controlled by the center – in 19 states and four provinces in Canada. This year, ERCC is expanding the number of sites that it controls to enhance its capabilities.

Environmental Project Manager Jackie Kingston holds one of the kestrel boxes that was attached to new, more storm-resilient poles in the Duette Preserve in Manatee County, Fla., to help provide more nesting options for the Southeastern American Kestrel.

FPL provides threatened bird species with new nests The colorful Southeastern American Kestrel is the smallest falcon in North America. Unfortunately, its size complements its numbers, which have dwindled so much that researchers cannot say how many of the threatened species exist in Florida.

When Florida Power & Light Company planned to replace power line poles in the Duette Preserve in Manatee County, Transmission & Substation staff found an opportunity to assist the kestrel while continuing to provide reliable power to customers. New, more storm-resilient power line poles replaced old wooden poles in the preserve. For the kestrel, line workers attached kestrel boxes to four of the new poles – a first for the company – and preserved the old wooden poles that the kestrels used for nesting.

“We commend FPL for preserving and expanding nesting sites for the rare Southeastern American Kestrels at Manatee County’s Duette Preserve,” said Marianne Korosy, Audubon Florida Important Bird area coordinator. “Eighty percent of this subspecies has disappeared from the United States over the past 70 years. Decline is related to loss of habitat and widespread removal of nesting trees. FPL has set a bird-friendly precedent with this timely effort.”

The Duette Preserve offers 21,000 acres of high-quality foraging and nesting habitat for the non-migratory kestrel, and FPL’s effort enhances it.

“This project demonstrates we can make improvements for our customers while protecting and preserving the environment in which we work,” said FPL Environmental Project Manager Jackie Kingston. “These upgrades to our infrastructure will speed up service restoration and improve everyday reliability.”

Manager of Transmission System Operations Jeffrey Plew and Transmission System Operator Maria Ooms review data in the NextEra Energy Resources Control Center at the Jupiter West office.


Along with several thousand high-fiving, cheering, future engineers and their fans, Florida Power & Light Company was well-represented at the 2013 South Florida FIRST Robotics Competition at the Greater Fort Lauderdale Convention Center on March 28-30.

For Inspiration and Recognition of Science and Technology (FIRST) is a national nonprofit organization that conducts robotics competitions to engage high school students in tackling highly complex technical challenges in a fun, interactive way. As a strong proponent of science, technology, engineering and math (STEM) education, FPL was proud to serve as an official sponsor of the “Super Bowl of the mind” contest alongside NASA and the U.S. Army.

Teams from all over the Southeast made the trek to South Florida along with their robotic creations.

FPL provided and staffed the on-site machine shop, dubbed Robot Urgent Care, for the three-day event. Along with helping students repair their robots, FPL provided two judges for the contest from Power Generation: Central Maintenance Vice President Tom Broad and Technical Services Vice President Jim Keener.

Every year, FIRST changes the contest challenge. This year’s test for the 60-plus high school teams was to design machines capable of accurately throwing Frisbees at targets and successfully climbing predesigned structures.

“It was an awesome experience to watch what these high school kids could create,” Tom said. “I was inspired by their talent.”

“This was an impressive show of engineering talent and innovation,” Jim said. “FPL’s support of this competition is in line with supporting our community while developing future engineers and scientists. A number of these students could develop into potential employees.”

The sound of welding machines cut the air throughout the event, as FPL machinists performed emergency services on robots that may have been damaged in transit or in the competition ring. FPL’s Robot Urgent Care Center was led by PGD Central Maintenance Manager Brian Mangan, with assistance from “doctors” and fellow PGD employees Earl “Leon” Brannan, Michael Miller and Walter Rabines.

FPL volunteers teamed up with the largest no-kill animal facility in Florida for an energy makeover.

PGD Central Maintenance Manager Brian Mangan and fellow PGD employees Michael Miller, Earl “Leon” Brannan, and Walter Rabines volunteered to help students repair broken robots at the South Florida FIRST Robotics Competition.

Students built, programmed and operated 150-pound robots for the South Florida FIRST Robotics Competition.

Doctor to the rescue! FPL employees staff Robot Urgent Care Center

FPL volunteers had a dog-gone good time at Florida dog shelterOn April 9, Florida Power & Light Company teamed up with the largest no-kill animal facility in Florida, Big Dog Ranch Rescue (BDRR), for a nonprofit energy makeover.

Our energy experts and local contractors installed a new air conditioning unit, conducted air conditioning duct work and installed energy-efficient lighting to help save energy and money. We also provided BDRR with energy-efficiency improvement tips to make it easier for employees to manage monthly energy usage.

These improvements could save BDRR $2,000 a year on its energy bill – that’s extra money the nonprofit organization can now use to care for almost 400 pups.

“As a unique, no-kill shelter, Big Dog Ranch Rescue plays an important role in Wellington and across South Florida,” said BDRR President Lauree Simmons. “It’s wonderful that we have been able to partner with FPL, which gives organizations like ours the tools and information we need to save money and continue making a positive impact in the community.”

“We know that every dollar Big Dog Ranch Rescue can save on its energy bill is a dollar it can use to provide quality care to South Florida’s abandoned animals,” said FPL External Affairs Manager Max Macon. “Our energy makeover team wants to ensure that we keep the lowest electric bill in the state even lower by sharing energy-efficiency tips and implementing easy, low-cost improvements that can save all of our customers even more money.”


Health Champion

Mano Nazar is committed to excellence through a healthy lifestyle

For Mano Nazar, executive vice president and chief nuclear officer, NextEra Energy, exercising is a commitment he’s made to himself and the organization. Every morning, he starts his day exercising at the Juno Beach office fitness center. He’s been doing this for the past 15 years, even before he worked at NextEra Energy.

Mano says it helps him perform at a higher level at work and stay healthy. “I haven’t been sick or had any health issues in as long as I can remember,” he said. “I also try to eat in moderation and integrate a lot of healthy foods into my diet.”

He says that having a fitness center on campus has made it easier for him to honor his commitment to himself to exercise regularly and maintain a healthy lifestyle while working in a position that demands a lot of his time – but he emphasizes that the first step in maintaining a routine is the commitment.

“When you have that internal commitment, you don’t need a lot of external motivation,” he said. “I feel the same way about working in Nuclear. You have to have passion and internal commitment to achieve excellence.”

He says that in addition to working out and practicing healthy eating habits, it is important to have preventative check-ups – and recommends the NextEra Health & Well-Being Check & Assess program as a good way to track your health and discover any issues that may need to be addressed, whether now or in the future.

“Check & Assess is a great program because it creates focus,” Mano said. “Anytime you create focus in an area, the outcome can be positive. Having a level of focus in an area helps you to do better.”

Mano points out that he compares taking care of our health to the PDC model he uses within his business unit: prevention, detection and correction.

“The more you expand your time in prevention, the less time you will have to focus on correction,” he said.

The NextEra Health & Well-Being program works to improve and maintain the health and well-being of employees and their families. Visit myportal/myhealth to learn more about resources available to employees at every location.

Executive Vice President and Chief Nuclear Officer Mano Nazar makes his health a priority by exercising every day.

Recognizing ZERO Today! Rewards “Recognizing ZERO Today!” is NextEra Energy’s rewards program highlighting injury-free locations and employees. Locations that reached a ZERO Today! milestone in March:

One-Year Award

Customer Service

Customer Billing: Fort Myers Meter ReadingCustomer Billing: Treasure Coast Meter ReadingField Operations: Contractor Compliance

Power Generation – Wind

Wind Power Partners 94-TX

Transmission

South Area Transmission

Silver-Level Award

Customer Service

Customer Billing: Daytona/Sanford Meter Reading – 2 yearsCustomer Billing: Quality Assurance & Analysis – 5 yearsField Operations: Government Accounts Dade/Broward – 6 years

Distribution

Flagler Service Center – 3 yearsPort Orange Service Center – 3 years

Power Generation – Wind

Diablo – 5 years

Substation

Daytona Substations – 4 years

Gold-Level Award

Customer Service

Customer Billing: North Florida Meter Reading – 6 yearsCustomer Care: West Palm Customer Care – 3 yearsField Operations: National Accounts – 8 yearsField Operations: Cost & Performance – 8 years

Nuclear

Duane Arnold – 1 year

Power Generation – Florida

Lauderdale – 8 years

Substation

Martin Plant Substations – 14 yearsPalm Beach – Delray Substations – 8 years

One- and two-year recognition is awarded solely on time regardless of the number of employees at the location. Silver-, gold- and platinum-level recognition is awarded based on the number of employees at the location as compared to the number of months or years worked injury-free. For example, a location with more than 150 employees would be awarded a gold-level award for working one year injury-free, while a smaller location with between 51 and 150 employees would work three years to achieve the same award.Learn more at eWeb/PIP

Performance reviews Interim and year-end reviews provide formal opportunities to assess individual, business unit and company performance, and assess progress toward goals.

As we approach the

year’s halfway mark,

now is a great time to

begin thinking about the

milestones you want to

reach in your development

and the progress you want

to make against your 2013

goals and objectives.

Goal Setting

Perfo

rman

ce

Revie

ws

Pe

rform

ance

Re

wards

Interim reviews are due July 31.

Interim reviews are right around the corner


Tips for boating safely and responsibly Florida ranks third in the nation for the number of registered boats, and first for the number of boating accidents.

Mark Morgan, senior Human Resources manager, Corporate Safety and Workers’ Compensation, spends many weekends on the water with his family and keeps safety top of mind.

“No matter how much experience you have, it’s always a good idea for everyone to review boating safety tips regularly. It’s the best way to keep yourself and your family safe,” Mark said.

Mark offers the tips below from The Florida Fish and Wildlife Conservation Commission to help you stay safe and avoid trouble: Leslie Stuart, IT project manager, uses her 2Factor Secure token to access the corporate network remotely.

Stronger login security in two simple steps NextEra Energy is strengthening login security for everyone who connects to the corporate network from home or other locations outside our corporate offices.

Between now and the end of 2013, the company will phase in a two-factor authentication process for remote connections. This will require employees and contractors to enter two pieces of identification to gain remote access to the network: their SLID and a unique security passcode. The SLID and password login for connecting at corporate offices is not changing.

“While the method may be new to NextEra Energy, the concept is familiar, simple, and used by companies worldwide, including many U.S. utilities,” said Jeff Broadhead, director of Information and Cyber Security. “You use two-factor authentication whenever you use an ATM, which combines something you know – your PIN – with something you have – your card. Without both pieces of identification, the ATM won’t let you in.”

At NextEra Energy, the something you know will be an employee SLID – factor one.

The something you have will be a keychain-sized token that constantly generates a six-digit number. The six-digit number, combined with a PIN, forms a unique passcode – factor two.

Logging in will be a simple two-step process every time:

1. Enter the SLID.

2. Enter the PIN, which never changes, followed immediately by the code from the device, which constantly changes.

The 2Factor Secure Tokens will be distributed to remote access users at all NextEra Energy companies in phases throughout the remainder of the year. Just like a credit card, the 2Factor Secure Token will come with instructions to activate the device and set up a PIN. A self-help portal will be available to activate a new token, order a replacement, and setup or reset a PIN. The tokens will be required only for remote access.

“Remote access is an essential business function, but it comes security risks. Unfortunately, even the best password isn’t enough protection against today’s sophisticated hackers,” said Lakshman Charanjiva, vice president and chief information officer. “Companies that are serious about protecting their networks are adopting two-factor authentication. The token is easy to use, and, because the number changes constantly, it greatly reduces the possibility of inappropriate access to our information systems and resources.”Scan this QR code with your

smartphone to watch a boat safety public service announcement.

Always wear a life jacket Avoid alcohol

Children younger than age 13 must wear a U.S. Coast Guard-approved personal floatation device

Operate at a safe speed

SPEEDLIMIT

Don’t overload your boat

Watch out for low water areas or submerged objects

Always have a passenger serve as a lookout in addition

to the operator

Seven quick tips to keep you

safe on the water

LEArN morE

For a rollout schedule and more information, go to 2factor.NEE.com.


Students get a special lesson on electricity It wasn’t your typical day in class for a group of four- to six-year-olds in Coconut Grove, Fla. In March, approximately 100 students received a special lesson from Florida Power & Light Company about safety, as part of our commitment to serving our communities.

Lead Line Specialist Orlando Calderon pointed at an inactive wire he placed on the ground and asked the Coconut Grove Montessori School students, “Would you touch that?” He helped them by shaking his head.

“No!” they shouted.

“That’s right,” Orlando said. “Never ever touch a downed wire: Stay away.”

Orlando participated in the school’s Career Day by bringing a 55-foot material handler truck and demonstrating its equipment. The experience allowed students to learn about the daily fieldwork performed by our line workers and gave them a hands-on safety lesson.

As he pointed to nearby power lines, Orlando asked the students if they’d like

to see how the truck allows our workers to reach the lines. He strapped himself into the bucket truck boom and slowly rose to 20 feet, then 40 feet, while the kids shouted, “higher, go higher!” Finally, Orlando reached 60 feet and the children cheered.

“The FPL truck was a big hit,” said Coconut Grove Montessori School Career Day Coordinator Ana Cuervo. “The kids really loved it, and it gave them a chance to learn about electricity and how FPL maintains reliable service.”

NextEra Energy welcomes 2013 summer interns NextEra Energy is kicking off the summer by welcoming more than 190 college students to participate in the summer college internship program.

Jackie Underwood, college program specialist in college recruiting, outlined some of the activities planned for the interns during the summer.

“The summer internship program will start with a fun-filled day of orientation in June,” Jackie said. “The program – complete with tours of the facility, volunteer projects and team-building exercises – is a chance for interns to network and get on-the-job experience.”

Last year, the company significantly enhanced its college recruitment efforts, and, for the upcoming summer, the college recruiting team attended more than 30 on-campus events and hired students from more than 70 major universities across the United States.

Ken Languedoc, manager of Workforce Planning, said he speaks for the company when he says he is excited to see both returning interns and new faces.

“The intern program is essential for building a robust pipeline of early-career professionals,” he said. “I really want to thank the business units and hiring managers who made the commitment to bring in such a diverse, well-balanced group of potential future employees.

“From these interns, we expect to see a lot of original and innovative ideas,” Ken continued. “We want the interns to have such a great experience here that they frequently remind themselves during the summer that they made the right call coming to NextEra Energy.”

Lead Line Specialist Orlando Calderon, left, joked with Griffin Leon from Miami, 4, while demonstrating a pair of protective gloves during Career Day at the Coconut Grove Montessori School in Miami.

New cross-functional effort launched to reduce unplanned Nuclear outages Every 18 months, our Nuclear facilities safely shut down their reactors to replace some of the fuel. Conducting these refueling outages safely and on time is critical, and years of planning go into making the process flawless. To enhance this process even more, Executive Vice President and Chief Nuclear Officer Mano Nazar recently announced a new cross-functional effort aimed at reducing the fleet’s unplanned outages.

To support this initiative, a cross-functional working group has been established. The Fleet’s vice presidents have taken ownership of specific areas. These include:

» Fleet performance and diagnostics: To fully leverage NextEra Energy’s advanced monitoring capabilities and technical expertise related to the secondary side of operation, Nuclear will integrate the monitoring of secondary equipment into the company’s Fleet Performance and Diagnostics Center (FPDC).

» Data analysis: A data analysis team will review unplanned outage events from recent years to assess common trends that may have contributed to unplanned shutdowns, and recommend enhancements.

» Engineering and technical support: In an innovative partnership between the Nuclear Fleet and the Power Generation Division (PGD), a common-equipment team will be established. This team will work in a cross-functional way using the data from the FPDC to predict and prevent potential equipment failures.

» Field operations: Based on the data and trends from the data analysis team as well as FPDC monitoring, the site Maintenance and Operations departments will proactively implement countermeasures to prevent potential equipment failures.

» Valuation: Made up of representatives from Nuclear Business Operations, Business Management and Resource Planning, this team will analyze the cost data related to this effort to ensure that the proposed countermeasures are effective from an operational and cost perspective.

» Supplier performance: Nuclear also will partner with PGD to improve the quality of services and equipment supplied by common vendors.

This initiative is a key part of the fleet’s strategy to achieve top industry performance and is directly tied to the Nuclear Excellence Model strategic focus area of ensuring strong generation reliability.

LEArN morE

To learn more about internship opportunities with NextEra Energy, visit: http://www.nexteraenergy.com/careers/college.shtml.

I work for NextEra Energy. I am proud that we are the country’s number one producer of renewable energy from the wind as well as the sun. NextEra Energy operates one of the biggest nuclear fleets in the country and is the top generator of electricity from clean, natural gas. More than 90 percent of our power generation comes from low and no emission fuel sources; the future is bright at NextEra Energy.


ENERGY NOW: 700 Universe Blvd., Juno Beach, FL 33408

Internal Communication Manager: Neil Nissan, 561-694-3712

Editor in Chief: Amanda Sech, 561-694-4608

Graphic Design: Adam Fullerton

Photographer: Doug Murray

Contributing Writers: Janice Brady, Marie Bertot, Mark Busse, Jill Campbell, Sarah Christy, Kevin Courtney, Jami Goertzen, Elaine Hinsdale, Barbara Leary, Mary Mayhew, Eve McConnell, Dave McDermitt, Neil Nissan, Bill Orlove, Tim Pagel, Emily Pantelides, Peter Robbins, Meredith Rollo, Amanda Sech, Shannon Strahan, Steve Stengel, Lindsay Wallace, Mary Wells, Todd Zeranski

Published monthly for employees and quarterly for retirees by Marketing & Communication

Have a story idea? Call 561-694-4608, go to eWeb/newsmaker, or write via interoffice mail to Energy Now, MC-JB.

Read ENERGY NOW on the Employee Web. Back issues are available by clicking on the ENERGY NOW link.

External Websites: www.FPL.com www.NextEraEnergyResources.com www.NextEraEnergy.com www.FPLFibernet.com

Address Change? Employees should update their addresses using My HR Direct in the corporate portal (http://myportal). Retirees should call the FPL Benefits Center at 800-208-4015.

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It was a picture-perfect release as a red-tailed hawk named Reeses soared out of a student’s hands as part of an activity hosted by NextEra Energy Canada.

Employees arranged for an assembly program at the Lloyd S. King Elementary School in the Mississaugas of the New Credit First Nation territory in southwestern Ontario. NextEra Energy Canada owns and operates the Conestogo Wind Energy Center in Ontario, with another wind project under construction and six others under advanced development.

“We met with the student body and discussed the importance of the natural environment and how each of us plays a role in preserving the land and animals with which we share it,” said Environmental Services Project Manager Tom Bird.

Perhaps the most interesting part of the program focused on two hawks that had recently been captured near a local airport by Phil Roberts, a naturalist and eagle enthusiast.

“We had fifth- and sixth-graders help band the hawks, and then they were released back into their territory,” Tom said. “It was an exciting moment for everyone, and a successful event for NextEra Energy Canada.”

The Big Picture:

Up, up and away! NextEra Energy Canada involves students in hawk release

Students from Lloyd S. King Elementary School in southwestern Ontario helped release Reeses, a red-tailed hawk, as part of an environmental education program provided by NextEra Energy Canada.

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