enterprise soa the leading website for soa architects1 dirk krafzig © 2004-2005 by dirk krafzig...

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www.enterprise-soa.com Visit the leading Website for SOA Architects 1

Dirk Krafzig

© 2004-2005 by Dirk Krafzig

SOA & BPM

Connected Systems Architect Forum

London

16th June 2005

www.enterprise-soa.com Visit the leading Website for SOA Architects

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Content

• Success Factors of Enterprise IT

• SOA & BPM Complement One Another

– BPM Needs SOA

– SOA Needs BPM

• Reference Architecture

• Case Studies

– Winterthur

– Halifax Bank of Scotland

– CNP

• Summary


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– BPM Needs SOA

– SOA Needs BPM


• Case Studies

– Winterthur


– CNP

• Summary


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Success Factors of Enterprise IT

• IT / Business alignment

• Management support

• Functional specification

• Architecture

• Team skills

• …

Focus of this talk


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Hot topics

Books

Blogs Websites

Articles

White papers

BPM SOA

Conferences


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Web 1

Engine

Search textGoogle Yahoo MSN

service oriented architecture

11,300,000 hits 3,110,000 hits 1,215,073 hits

business process management

103,000,000 hits 59,800,000 hits 17,926,241 hits

message oriented middleware

295,000 hits 200,000 hits 20,253 hits

recipepinacolada

69,200 hits 102,000 hits 504,314 hits

1 12 May 2005


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Arriving in the Real World

Books

Blogs Websites

Articles

White papers

BPM SOAConferences

Mission critical projects

Products

Standards


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– BPM Needs SOA

– SOA Needs BPM


• Case Studies

– Winterthur


– CNP

• Summary


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SOA & BPM complement one another

SOA

Enable and fertilize each other

BPMWhat IT does ...

How IT is structured ...

• Building blocks• Business-oriented components• Loosely coupled• Foundation for the management of

application landscapes• Made for reuse

• Model of business processes and their IT support

• High-level view of business demands• Implicit construction plan for applications• Made for specific business purpose


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Example 1: BPM needs SOA

1


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BPM needs SOA: BPM Architecture …

Integrate existing business logic and data

Utilize existing applications

... in an ideal world

App

App

App

App

AppApp

App

BP

MS

Workbasket


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App

App

App

App

AppApp

App

BP

MS

Workbasket

BPM needs SOA: "Shortcuts"

Workbasket extensions

Database connectors"Tiny"

scripts

Electronicforms

... etc.

..., driven by costs and efforts of integration, little perception of the consequences


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BPM needs SOA

• Utilization of existing systems

• Live sharing of data and functionality

• Reduction of – Redundancy– Complexity– Maintenance costs– Project risks

• Increase of agility SOA providesfunctional infrastructure

App

App

App

App

AppApp

App

BP

MS

Workbasket


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Example 2: SOA needs BPM

2


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Service

SOA needs BPM: Enabling reuse

Application Landscape

ServiceService

ServiceService

ServiceService

ServiceService

Service

Service

Service

Service

Service

SOA Organization


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Create new applications

ServiceService

ServiceService

ServiceService

ServiceService

Service

Service

Service

Service

Service

Use / reuse


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• SOA is well-suited to allow reuse– Service implements a business concept or a

high level entity facilitating strong IT/Business alignment

– Right granularity

BUT this is not enough

• Reuse can only take place if one identifies the services with the greatest potential


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Application Landscape

Service

SOA Organization

Use / reuse

Feedback loop

Programme management

High-level service specs

Business value

…

BPMfacilitates …

Metrics


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Shared Roadmap of SOA & BPM

- Agility- Cost-efficiency- "Compliance"- …

SOA

BPM

1 2 ...

• Architecture board• Programme management• Enterprise repository• IT valuation• IT/Business alignment …


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How does it work?

So far we have seen that ...

... SOA and BPM are popular concepts

... they are becoming a reality in Enterprise IT

... they benefit from each other

But how do they exactlywork together?


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– BPM Needs SOA

– SOA Needs BPM


• Case Studies

– Winterthur


– CNP

• Summary


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Reference Architecture

EnterpriseLayer

ProcessLayer

IntermediaryLayer

BasicLayer

GUI Batch B2B

Tech Gateway Adapter

Facade…

Data-centric S.

Funct.-centric S.

P.-centricService …

…

…

BPMS


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B2B

BPMSP.-centricService


EnterpriseLayer

ProcessLayer

IntermediaryLayer

BasicLayer

GUI Batch


Facade…

Data-centric S.

Funct.-centric S.

…

…

…

Key assets of SOA


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B2B


EnterpriseLayer

ProcessLayer

IntermediaryLayer

BasicLayer

GUI Batch


Facade…

Data-centric S.

Funct.-centric S.

…

…

…Key assets

of BPM

P.-centricService

BPMS


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BPMS

BPM Maturation

ProcessLayer

P.-centricService1 2 3

No Process Layer; Processes spread over Application Frontends

Processes encapsulated in explicitly implemented process centric services

Usage of Business Process Management System

1

2

3

Different levels of BPM maturation


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BPM Maturation

Description Spread process logicProcess-centric

serviceBPMS

Expansion stage Fundamental or Networked

Process-enabled Process-enabled

Developmentcosts/complexity

Low High Very high1

Maintenancecosts/complexity

High Medium Low

Agility Medium High Very high

Indicated proc. complexity

Low or medium High High

Indicated frequency of change

Low Medium High

Necessary team skills

Low(e.g. Early phase of

SOA adoption)Very high Very high

1 2 3

1 BPMS needs introduction of an infrastructure. As soon this infrastructure is in place and all necessary skills are available the development costs drop significantly.


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– BPM Needs SOA

– SOA Needs BPM


• Case Studies

– Winterthur


– CNP

• Summary

1

2

3


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Case Study: Winterthur

• Leading Swiss insurance company– Credit Suisse Group– Premium income of SFR 33.5 billion (= €

21.6bn) in 2003– Reported assets under management of 138.7

billion (= € 89.5bn) in 2003– Broad range of property and liability

insurance products in addition to insurance solutions for life and pension

– Individual and group products– 20,000 employees worldwide

• Application landscape– OS/390– PL/I, COBOL– CICS, IMS

1

2

3

Spread process logic

More details:


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• Objectives– Enabling new breed of projects

• Business processes across business units• New access channels for customers, partners, and

back office staff– Low front-up investments– Low risks– Leverage existing team

• SOA Strategy– Winterthur's ePlatform– Reuse of existing legacy applications– Evolutionary– CORBA– PL/I

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EnterpriseLayer

ProcessLayer

IntermediaryLayer

BasicLayer

Basic service

…

…

1

2

3

Basic service Basic

service

Basic service Basic

service…

Tightly coupled domain

…

Tightly coupled domain

Portal

Rich clientWeb

app

Trad.client


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Case Study: IF.COM

• Halifax Bank of Scotland – Retail banking, insurance & investment,

business banking, corporate banking, treasury

– UK's largest mortgage and savings provider– Customer base of 22 million– £ 3.8 billion profit before tax in 2003– £ 408 billion assets under management in 2003

• Intelligent Finance– HBoS spin-off– Greenfield project

• HBoS' Application Landscape– Backends: OS/390, UNIX, CORBA, MQSeries– Frontends: Visual Basic/IIS, C++/IVR-Solution,

Java/Call Center-Solution

1

2

3

Process-centricservices

More details:


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Case Study: IF.COM

• Objective– Internet banking approach of HBoS– New bank after less than 12 month– Multi channel architecture

• Internet• Call Center• IVR

– Innovative banking products• SOA Strategy

– Reuse of HBoS' backend systems– Integration of frontend-channel technologies– Process-centric service implemented by OnePlan-

Engine

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Case Study: IF.COM

EnterpriseLayer

ProcessLayer

IntermediaryLayer

BasicLayer

Account

…

Mortgage

OnePlanengine

Creditscoring

Loan

…

EmailIVR

Webapp

CallCenter

1

2

3


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Case Study: CNP

• France’s leading life, health and pension insurance company– Premium income of € 19.46 billion

in 2003– 14 million policy holders– Savings, pensions and personal risk– Individual and group products– Distribution strategy based on partnerships with

La Poste, Saving banks, financial institutions, …• Application landscape

– Different backend systems: IBM Z/OS and 390, Bull GCOS 8/7, Linux

– Home grown middleware + Tuxedo– Various packaged systems– Multiple COBOL applications– J2EE development, Portal based applications

1

2

3BPMS

More details: http://www.prima-solutions.com


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Case Study: CNP

• Objective– Selection of strategic development platform as

the base for future applications– Long-term renovation roadmap– 7 x 24– Flexible indirect sales channels

• SOA Strategy based on Prima Platform– Insurance Reference Model– Business Rules– BPM (based on BPEL)– Service Orchestration Framework (based on BPEL)– SOA Integration Framework

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Case Study: CNP

Prima Platform

1

2

3

Source: Prima Solutions


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Case Study: CNP

EnterpriseLayer

ProcessLayer

IntermediaryLayer

BasicLayer

Prim

a P

latfo

rm

Portal Framework

Business Process Management

Service Orchestration

Business Service Integration

Customer’s backend systems

Individual frontend channels

1

2

3

Refe

rence

Model


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– BPM Needs SOA

– SOA Needs BPM


• Case Studies

– Winterthur


– CNP

• Summary


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Summary

• SOA & BPM are hot topics that complement one another

• Reference architecture has 4 general layers

– SOA adds to base layer

– BPM adds to process layer

• There are different levels of BPM maturation

– Spread processes

– Encapsulated in process-centric services

– Encapsulated in BPMS

• "Best" implementation strategy depends on customer requirements


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Thank you for your attention …

http://www.enterprise-soa.com


enterprise soa the leading website for soa architects1 dirk krafzig © 2004-2005 by dirk krafzig...

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