enterprise social networking with alfresco 4
DESCRIPTION
Alfresco's latest release, version 4, is a major upgrade to the leading open platform for social content management. This presentation highlights Alfresco's newest capabilities for enterprise social networking. Learn the major benefits of implementing social content management, along with the pitfalls to avoid and the success factors to employ.TRANSCRIPT
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ARTISANS OF OPEN SOURCE Copyright © 2012. Rivet Logic Corporation. All rights reserved.
Enterprise Social Networking with Alfresco 4
Rivet Logic Corporation 11410 Isaac Newton Square North Suite 210 Reston, VA 20190 Ph: 703.955.3480 Fax: 703.234.7711
Webinar 13 March 2012
Michiel Verkaik, Senior Architect
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Rivet Logic Overview
• Award-winning professional services focused on: o Enterprise Content Management o Web Experience Management o Social Collaboration and Community Platforms
• Using Leading Open Source Software
Partner of the Year
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What is a Social Business?
• A Social Business is…
o Open o Engaged o Agile
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Value Creation from Social Business
• Revenue Generation o Customer Loyalty o Brand Value o Innovation o Marketing Reach
• Cost Savings o Workforce Efficiency o Time to Market o Skills Development o Employee Relationships
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Success Factors
• Executive Support
• Empower Champions • Think Long Term • Cross-Department • Simple Community Guidelines • Celebrate Success • Encourage Sharing, Use, Wins • Enable Processes, Don’t Change Them • Engage the Customer • Listen to the Market • Create Communities
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Keep it Simple
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Keep It Social
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Risks?
“social applications have the potential to create masses of unmanaged content that may become relevant…”
-- Gartner, Magic Quadrant for Enterprise Content Management, November 2010
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An Open Architecture for Social Business
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Open Architecture Overview
Public Cloud
Private Cloud
Corporate Web
Crafter Engine Social Sites
Facebook Twitter
YouTube Flickr
Web Services
Dropbox Google Docs Jive, Liferay
Desktop
CIFS, WebDAV IMAP, SharePoint
FTP, SMTP
Content Services
Publishing
Collaboration
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Alfresco in the cloud
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Self Sign Up
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Approach to the Cloud
• Different from on premise o Level of scale, security, features, reliability, etc.
• ….and its not an all or nothing option • Companies looking for a hybrid approach
o On premise o In the Cloud o Synchronize content between the two
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Easy Collaboration
alfresco.com Network ibm.com Network
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SOCIAL CONTENT MANAGEMENT
Social Content Management
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Social Features – Followers
• Follow influential people
• Use search to find people to follow
• Activities – what are they doing
• Private following list • Find out who is
following you
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Social Features – Ratings, Comments
• Ability to ‘like’ content • Sort content by ratings
o Find highly rated content
• Comment counts
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Social Features – Notifications
• Proactive notifications o Uses HTML templates
(localized) o Can be customized (in repo) o Activity feed, following and
WF tasks
• Personal preferences o Op-in/out
• New activity dashlet o Multiple options o New filers
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Social Features – Publishing
• Support two types o Content o Status updates
• Support for o Facebook, Twitter,
YouTube, and Flickr o Can be extended
• Define ‘Channels’ o Multiple channels for
each service
Publish
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Social Publishing
• Administration o Define the channels o Define credentials
• Java API to build automation
• User o Select content o New action ‘Publish’ o Select channel(s) o View publishing history
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SOCIAL CONTENT MANAGEMENT
Mobile
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We Have an App for that…
• Find content o Browse sites and folders o Search
• View content o View file information
• Download to device o Open in app
• Favorites • Send content to others • Comment • Upload content
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Integration with Other Apps
• Latest version 1.2 • Support for Quickoffice
o Download content to Quickoffice
o Update content o Upload to Alfresco
• Will see Alfresco add more integrations over time
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Social Websites
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Social Sites with Crafter Rivet
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Social Business Software Integration
Example: Confluence Wiki
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Confluence + Alfresco
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Confluence + Alfresco
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CAIr Overview
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Alfresco 4 Demo
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