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EPoS Solutions Providing outstanding EPoS solutions for hospitality 15313 CaseStdyBro_v8 AA 02/07/2012 12:00 Page 1

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Page 1: EPoS Solutions - casiomedia.co.uk · CASIO EPOS SOLUTIONS FOR HOSPITALITY Providing outstanding EPoS Solutions With a wealth of experience in the EPoS market, contact Casio today

EPoS Solutions

Providing outstanding EPoS solutions for hospitality

15313 CaseStdyBro_v8 AA 02/07/2012 12:00 Page 1

Page 2: EPoS Solutions - casiomedia.co.uk · CASIO EPOS SOLUTIONS FOR HOSPITALITY Providing outstanding EPoS Solutions With a wealth of experience in the EPoS market, contact Casio today

CASIO EPOS SOLUTIONS FOR HOSPITALITYProviding outstanding EPoS Solutions

With a wealth of experience inthe EPoS market, contact Casiotoday to see how we canstreamline your business.

2

The Casio QT range of touch

screen smart terminals will

help increase your efficiency;

providing a faster service to

your customers when

ordering food and drinks,

increasing customer loyalty

and helping to achieve a

greater spend per visit.

Casio offers customised

solutions designed to support

your growing business. We

have created specific products

and solutions designed to help

growing companies to

increase productivity,

business efficiency and help

increase turnover.

Here are some short case

studies about a few of our

customers using the

QT EPoS solution.

15313 CaseStdyBro_v8 AA 02/07/2012 12:00 Page 2

Page 3: EPoS Solutions - casiomedia.co.uk · CASIO EPOS SOLUTIONS FOR HOSPITALITY Providing outstanding EPoS Solutions With a wealth of experience in the EPoS market, contact Casio today

3

CASE STUDIES

The Maltsters

Dating back to the 1700’s, this pub

overlooks the scenic Broad at

Ranworth, Norwich. The previous

installation was due an upgrade and a

solution that would be easy to use and

stylish in appearance was required. The

owner installed two QT-6600 with

CBMS software. These enabled stock

and profit comparisons whilst the back

office software calculated profit

margins. The owner is very pleased

with the solution and considering

installing the QT-6600 in other pubs.

“I feel extremely comfortable using an

EPoS terminal from Casio, a brand that

we can all trust.”

Owner Roy Hunt

The Dove and Rainbow

The Dove and Rainbow is one of

Sheffield’s best live music venues. The

owner had been renting a cash register,

but needed a system with greater

functionality that could provide reports,

manage stock, be simple to use and

easily managed. The solution

recommended was the QT-6600

terminal. The owner has been greatly

impressed with the improvements on

daily operations and is contemplating a

second touch screen. The ergonomic

design and graphical representation of

items on the screen has decreased

cashier time spent on the till by 70%

compared with the previous touch

button system.

El Rincon

El Rincon is a renowned tapas

restaurant in the heart of Manchester.

With an extensive menu, the owner

needed a system that could cope with

multiple courses and allowed all tables

to be viewed easily. The QT-6000

touchscreen was chosen as reliability is

very important to such a busy

operation. The owner has been

impressed by the solution, in particular

the ability to view the activity of the

restaurant at any given point.

“The reliability of the system was

paramount to us, we have not had a

single fault since the installation.”

Manager Nalaka Marasinjhe

15313 CaseStdyBro_v8 AA 02/07/2012 12:00 Page 3

Page 4: EPoS Solutions - casiomedia.co.uk · CASIO EPOS SOLUTIONS FOR HOSPITALITY Providing outstanding EPoS Solutions With a wealth of experience in the EPoS market, contact Casio today

CASE STUDIES

4

The Bridge Inn

Based in the heart of Derby, this venue

combines a busy bar with a tasty food

offering. The previous EPoS system

had little functionality so when

choosing a new solution the owner’s

requirement was for an intuitive and

easy to use system suitable for high

speed operation. Two QT-6600s were

installed. The new solution allows pre-

programming for greater efficiency

and has greater security features for

management control. The new system

has improved customer turnaround

time by 50%.

“We are delighted to go with the Casio

solutions from CBE.”

Owner Mike Crosby

The Exhibition

A traditional village pub situated in the

heart of Over, near Cambridge. The

previous till was very basic requiring

staff to mentally calculate prices which

resulted in items not being charged

correctly. The solution recommended

was the QT-6600 terminal with CBMS.

This has resulted in huge cost savings

of up to £500 a month by eradicating

miscalculations alone! The QT-6600

has proven to be efficient, reliable

and speedy.

“The Casio QT-6600s is fantastic, user

friendly and so easy to train staff with.

It’s taken out human error which

resulted in massive cost savings.”

Owner John Warup

The New Inn

Based in Norwich, the New Inn pub

opened its doors in 1853. The owner

was searching for a fast and cost

effective solution. After discussing their

requirements, the QT-6600 with CBMS

software was suggested because of the

quick and easy set-up. The owners

have seen that the terminal has been

very straightforward to install and the

staff have picked it up quickly. The

owner is considering purchasing

hand-held devices for the summer.

“Anyone can use it! I can clearly see

the long term value and benefits of

owning a Casio EPoS solution.”

Owner Mick Walker

15313 CaseStdyBro_v8 AA 02/07/2012 12:00 Page 4

Page 5: EPoS Solutions - casiomedia.co.uk · CASIO EPOS SOLUTIONS FOR HOSPITALITY Providing outstanding EPoS Solutions With a wealth of experience in the EPoS market, contact Casio today

5

Atlas Bar

Atlas Bar is one of the most popular

bars in Manchester. The previous EPoS

system required operation by a server,

causing delays during busy periods.

A new solution was required to help

speed up service. Two QT-6000

terminals were installed because of

the simplicity of the functions on the

till. Atlas has not looked back after

installing the Casio solution and has

since installed another seven in

other locations.

“Since installing the QT-6600s, we have

increased our takings and the speed of

service is much faster.”

Owner Corinne

The Cabin

The Cabin pub is a sports themed pub

in Dudley. The owner previously had an

EPoS system which was dated and

slow. The Cabin required a solution

that would process orders quickly and

be easy to train staff with. The owners

have experienced that the QT-6600 has

proven to be fast and reliable. Features

such as the concise graphical layout

have enabled more orders to be

processed within a shorter time period.

“The QT-6600 terminals have been

easy to use and people tend to be

spending more because they are

getting served quicker.”

Owner Peter Guise

The Dominion Theatre

With an audience capacity of over

2000, this is one of the UK’s top

venues. Hospitality department

expansions required a system offering

centralised billing, table billing and

merchandise that was reconciled to

clients’ invoices. After a demonstration

of the QT-6600 which is designed to

bring productivity together with

effective management reporting,

17 units were purchased. The EPoS

system may have been a significant

investment but the easy to use, robust

equipment has represented real value

for money.

15313 CaseStdyBro_v8 AA 02/07/2012 12:00 Page 5

Page 6: EPoS Solutions - casiomedia.co.uk · CASIO EPOS SOLUTIONS FOR HOSPITALITY Providing outstanding EPoS Solutions With a wealth of experience in the EPoS market, contact Casio today

6

CASE STUDIES

The Black Horse

The Black Horse is a country pub in

Suffolk. The owners required a solution

that improved speed of service and

efficiency of the business. A QT-6600

with CBMS back office software was

installed. Due to the clarity of printing,

errors with checks coming through to

the kitchen have almost been

eradicated. The owners have

established that the new system has

met the needs of the business and has

improved customer service.

“In essence, the solution has paid for

itself within the first year as staff errors

were removed and the speed of service

improved.”

Owner Darren Haywood

Khushi

Khushi’s is a family run restaurant

based in Edinburgh. During relocation,

the need to upgrade their EPoS

hardware was recognised. As the new

restaurant is set over two floors, they

needed to organise their staff in a way

that optimised customer service. The

QT-6600 was recommended because of

its large touch screen and easy

operation. There have been many

benefits, ranging from increased staff

efficiency, to a reduction in

management time required.

“The QT-6600 system is robust, well

manufactured and a valuable asset that

makes running the business easier.”

Owner Khushi Mohammed

Nardini’s

Nardini’s is one of Scotland’s iconic

restaurant and ice-cream parlours.

Nardini’s required an upgrade to their

systems to speed up order processing

and enhance the customer service.

A key requirement was to increase

productivity and to have graphical

product icons. Since installing the

QT-6000, Nardini’s have determined

that the concise graphical layout

enables more orders to be processed

within a shorter time period. Nardini’s

are planning to purchase more devices

and upgrade the software.

“The solution has undoubtedly increased

the efficiency in taking orders.”

Manager John Fox

15313 CaseStdyBro_v8 AA 02/07/2012 12:00 Page 6

Page 7: EPoS Solutions - casiomedia.co.uk · CASIO EPOS SOLUTIONS FOR HOSPITALITY Providing outstanding EPoS Solutions With a wealth of experience in the EPoS market, contact Casio today

7

STREAMLINE YOUR BUSINESS WITH A CASIO EPOS SOLUTION

The QT-6600 and QT-6100 EPoS terminals offer a scalable system that integrates a fast and efficient

front-of-house service with a comprehensive back office management solution. Casio also provide

electronic cash registers, perfect for smaller pubs with a high proportion of temporary staff.

Very fast start-up timefrom initial switch ‘on’

A stylish androbust design

Real-time SMS andemail marketing for

customer loyalty programmes

Fast and accurate product selection

Wireless handheldterminals for order-

taking at the table

Modular designallowing change to

move forward with yourbusiness

Easy to learn and use for permanentand temporary staff

Detailed sales andstock reports, with

comprehensive itemmaintenance

15313 CaseStdyBro_v8 AA 02/07/2012 12:00 Page 7

Page 8: EPoS Solutions - casiomedia.co.uk · CASIO EPOS SOLUTIONS FOR HOSPITALITY Providing outstanding EPoS Solutions With a wealth of experience in the EPoS market, contact Casio today

Casio Electronics Co. Ltd, Unit 6 1000 North Circular Road, London NW2 7JD

T. 0208 208 9510 E. [email protected] W. Casio.co.uk

15313 CaseStdyBro_v8 AA 02/07/2012 12:00 Page 8