ERP IMPEMENTATION FOR DULUX

Presented by Farouq Umar Idris

Management information system

Definition; An MIS is a computerized information-processing system designed to support the activities and functions of company management.

Transaction Processing System (TPS)

A computerized system that performs and records daily routine transactions necessary to the conduct of the business TPSs are information systems that process data resulting from the occurrence of business transactions. �STAGES OF TRANSACTION PROCESSING Data Entry Processing Database Maintenance Document and Report Generation Inquiry Processing

Office Automation System

It provides information for managing an organization Extract and summarize data from TPSs Allow managers to monitor & direct the organization Provide accurate feedback Provide pre-specified reports on a scheduled basis Top managers make strategic decisions Middle managers make tactical decisions Line managers make operations decisions Knowledge workers create and integrate knowledge Clerical workers use and manipulate information

Decision support system (DSS)

an interactive information system that provides information, models, and data manipulation tools to help make decisions in semi-structured and unstructured situations

Support analytical work Simulation and Optimization Simulation model – calculates the simulated

outcome of tentative decisions and assumptions Optimization model – determine optimal

decisions based on criteria supplied by the user, mathematical search techniques, and constraints

Company structure

System development life cycle (SDLC)

The systems development life cycle (SDLC) is a conceptual model used in project management that describes the stages involved in an information system development project, from an initial planning phase through maintenance of the completed application.

Planning phase

Review project requests Prioritize project request Allocate resources Identify team

Analysis

Conduct investigation Study current system Requirement gathering Recommend solution

Cont’d

Data handling was done in such a way that files were stored randomly

Registration forms have too many unnecessary details to be filled

Manual entry and storage of data in the database

On their server computer where they store the entire database, everyone in the department have access to it.

They don’t have a database administrator personnel

Cont’d

The top management are complaining about staff leaving their posts without any important reason.

The network the company operates on is an open network which can be accessed by competitors or hackers

No specific database for new and existing customers

Cont’d

Call logs are done manually which leads to loss of records

Response to customer is too slow

For the HR department, they lack a unified system, that would incorporate all their functions and processes

there were so many front and back end systems running separately

Proposed new system

Assign a database administrator The implementation of customer ID to

automatically update customer details. Install RFID system for marking

attendance and monitoring where about of the employees.

A chat application within the ERP VPN for security reasons on the internet. Use of CRM

Design phase

Acquire hardware and software Develop details of system

The goal of the ERP

Reduction of inventory Reduction of reorder cycle by updating

records of existing customers Capture sales data and with this they will

know what product sells most Improving customer service & of course

reduce paper work

Cont’d

TRANSACTION TABLE

FIELD NAME DATA TYPE DESCRIPTION

TRAN_ID NUMBER PRIMARY KEY

ITEM_ID NUMBER FOREIGN KEY

CUSTOMER_ID NUMBER FOREIGN KEY

ORDER_ID NUMBER FOREIGN KEY

STAFF TABLE

FIELD NAME DATA TYPE DESCRIPTION

STAFF_ID NUMBER PRIMARY KEY

GENDER TEXT -

STAFFNAME TEXT -

ADDRESS TEXT -

PHONE NUMBER NUMBER  

WAREHOUSE TABLE

FIELD NAME DATA TYPE DESCRIPTION

WH_ID NUMBER PRIMARY KEY

ITEM_ID NUMBER FOREIGN KEY

ITEM TEXT -

QUANTITY NUMBER -

STATUS TEXT -

ORDER TABLE

FIELD NAME DATA TYPE DESCRIPTION

ORDER_NO NUMBER PRIMARY KEY

ITEM_ID NUMBER FOREIGN KEY

QUANTITY NUMBER -

CUSTOMER_NAME TEXT -

CUSTOMER_ID NUMBER FOREIGN KEY

TRANS_TYPE TEXT -

DATE DATE/TIME -

CUSTOMER CARE TABLE

FIELD NAME DATA TYPE DESCRIPTION

INCOMING NUMBER -

OUTGOING NUMBER -

PHONE_NO NUMBER -

DATE DATE/TIME -

CUSTOMER_NAME TEXT -

SALARY TABLE

FIELD NAME DATA TYPE DESCRIPTION

ID NUMBER PRIMARY KEY

STAFF_NAME TEXT -

AMOUNT NUMBER -

DEPARTMENT TEXT -

STAFF_ID NUMBER FOREIGN KEY

ADMIN TABLE

FIELD NAME DATA TYPE DESCRIPTION

ID NUMBER PRIMARY KEY

CUSTOMER_ID NUMBER FOREIGN KEY

TRAN_ID NUMBER FOREIGN KEY

ITEM_ID NUMBER FOREIGN KEY

ORDER_ID NUMBER FOREIGN KEY

Transaction table

Relationships

Implementation

Develop program Install & test new system Train users Convert to new system

Support/Maintenance

Conduct post-implementation system review

Identify errors & enhancement Monitor system performance

GANTT CHART